Premium account changed into free account

Reply

Re: Premium account changed into free account

xxxkanemanxxx
Regular

#bump

Re: Premium account changed into free account

Human
Regular
That is ridiculous! Got this mail today:

Hey,

Thanks for the info.

We can see the account now 🙂

It is Free, as you say.

To upgrade this account to Premium please go to:

https://www.spotify.com/account/subscription/



Best wishes,

Re: Premium account changed into free account

Joe
Community Legend

Keep replying to spotify @Human . Only they can sort this out.

Re: Premium account changed into free account

Diverpower
Regular

I Know its an old post but the same happened to me today, any way you can help, i have tried reaching spotify thtough twitter and the formulary but no response

Thanks

Re: Premium account changed into free account

Bartcruzer1
Casual Listener
Hi, it has to do with an original spotify account being disconnected from your facebook credentials. I had to log in with a number (found it on my payment bill) and a long forgotten password. Then reconnect the account to facebook. Id call spotify for help if you can't figure out

Re: Premium account changed into free account

Diverpower
Regular
Is this a proposed solution? It dosnt work

Re: Premium account changed into free account

Wingles
Newbie
Hi.

This just happened to me. No idea why. I only log into spotify using my phone, one day it was premium, the next day it wasn't.
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