Premium plan switching to Family itself

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Premium plan switching to Family itself

ilzakirov
Casual Listener

Second time already my premium plan switches to family on its own, I get to know about it only by email notification that the change has occurred. Any chance of fixing it?

Moreover, today I was listening to my fav songs on iPhone se, suddenly some random playlists started playing as displayed - on google chrome web player, as if somebody else was searching for music and playing it.  I logged out manually everywhere, didn’t help. Nobody but me uses my account, all my devices are on me, my Facebook account that I use to log it is secure, I triple checked. Fairly annoying. Hello?

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Re: Premium plan switching to Family itself

Rock Star 24
Rock Star 24

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
1 Reply
Solution!

Re: Premium plan switching to Family itself

Rock Star 24
Rock Star 24

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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