South Africa Payment Issue

[MdeJager1]

I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps, gone incognito, changed country, I have done EVERYTHING suggested on the community. This is really frustrating. it worked earlier in the year and now nothing. Please help and please note I HAVE gone through troubleshooting

Plan

Free, want to be premium

Country

 South Africa

Device

Huawei PSmart

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

 Payment

[Billy-J]

Hey @MdeJager1, and welcome to the community.

Hope you're doing great! 

I am so sorry to hear this, and thank you for doing everything you could. In this case, I'd recommend getting in touch with Spotify customer support for further help. You can get in touch with them here.

Have a nice day 🙂