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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67247 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132585 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67924 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250807 Views
154 replies
13 likes
PlanFreeCountry IndonesiaDeviceiPhone 7Operating SystemiOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened until recently, about a week ago i received a few emails or so that told me my spotif...
Plan Free Country Indonesia Device iPhone 7 Operating System iOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened...
Spotify Star
588 Views
1 replies
0 likes
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify Star
274 Views
1 replies
1 likes
PlanFree/PremiumCountry ScotlandMy Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the other day but noww i logged in here and it says i am on a free accont! how c...
Plan Free/Premium Country Scotland My Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the oth...
Spotify Star
234 Views
1 replies
0 likes
For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 and charge me 4.99? Thank you,Fabio Soares
For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 ...
Spotify Legend
892 Views
1 replies
0 likes
So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it also says that I have a problem with the payment (Cre...
So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it al...
Spotify Legend
328 Views
1 replies
0 likes
Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Premium worked well since years ago, but not since begi...
Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Prem...
Spotify Legend
788 Views
1 replies
1 likes
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, karena masalah tersebut saya tidak bisa menikmati spot...
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, kar...
Spotify Legend
1916 Views
1 replies
1 likes
My spotify premium suddenly stops workingcan anybody help asap please
My spotify premium suddenly stops working can anybody help asap please
Spotify Legend
522 Views
3 replies
0 likes
My Question or IssueI currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My question is, will I lose all my playlists and songs ...
My Question or Issue I currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My...
Spotify Legend
431 Views
3 replies
0 likes
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used.The money is still coming out of my bank account and the bank say I can't cancel it without speaki...
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used. The money is still coming out of my bank acco...
Spotify Star
310 Views
1 replies
0 likes
CountryTurkeyDeviceNote 5Operating SystemAndroid My Question or IssueI'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I don't have a confirmation code on my phone. That's why I can't get to the premi...
Country Turkey Device Note 5 Operating System Android My Question or Issue I'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I...
Community Legend
267 Views
1 replies
0 likes
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account.Today I signed in and my premium is gone all of the sudden, and I never...
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account. Today I s...
Spotify Star
717 Views
7 replies
2 likes
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday money was put on my card and the first thing done wa...
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday m...
Spotify Legend
299 Views
1 replies
0 likes
Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
Spotify Legend
246 Views
1 replies
0 likes
I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal subscription and I don't intend to, but last week I w...
I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal su...
Spotify Star
494 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to reinstate that same discount?
Plan Free/Premium Country Device Samsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to rei...
Spotify Legend
317 Views
1 replies
0 likes
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music back please???
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music ...
Spotify Legend
301 Views
1 replies
0 likes
Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated and still have enough limit. I already try with my other card...
Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated a...
Spotify Star
369 Views
3 replies
0 likes
PlanFreeCountry United StatesDeviceiPhone 7+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium and it seems like some of my music is gone from my playlists. Will it come back if I get pr...
Plan Free Country United States Device iPhone 7+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium ...
Spotify Star
275 Views
1 replies
0 likes
PlanPremiumCountryNetherlands My Question or IssueSince September this year, I am an enrolled student and therefore have applied for the student discount. This means that instead of the usual 9.99 per month, I should get charged 4.99. Yet, every mont...
Plan Premium Country Netherlands My Question or Issue Since September this year, I am an enrolled student and therefore have applied for the student discount. This means ...
Spotify Star
268 Views
1 replies
0 likes
