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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
76499 Views
31 replies
2 likes
Moderator
121811 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
160239 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
314208 Views
174 replies
13 likes
PlanFamilyCountry Italy My Question or IssueI'm trying to end my Family subscription and get the usual Premium.I downgraded from Family to Premium and had to wait for the month to end in order to get all the procedure done. I should now have my Premi...
Plan Family Country Italy My Question or Issue I'm trying to end my Family subscription and get the usual Premium. I downgraded from Family to Premium and had to wait for the mont...
Spotify Star
587 Views
1 replies
0 likes
My Question or Issue I am trying to activate Premium as it is provided for Starbucks Partners. I have clicked the link here (https://partner-provisioning.spotify.com/starbucks/), and clicked "Get Premium". Upon which I log in via facebook, and I clic...
My Question or Issue I am trying to activate Premium as it is provided for Starbucks Partners. I have clicked the link here (https://partner-provisioning.spotify.com/starbucks/), and c...
Spotify Star
2402 Views
1 replies
0 likes
I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps, gone incognito, changed country, I have done EVERY...
I have been trying to get premium for over a week now. I've tried 4 different cards, different devices even different accounts. I received can subscription email, i've done the troubleshooting steps,...
Spotify Star
440 Views
1 replies
0 likes
Free/Premium: Premium for Students Country: Australia My Question or Issue:Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the past year, however, I was charged $11.99 this month and when I change my plan...
Free/Premium: Premium for Students Country: Australia My Question or Issue: Hi, I have been subscribed to spotify premium for students and have been paying $5.99 a month the ...
Spotify Star
504 Views
1 replies
0 likes
PlanFreeCountrySouth Africa DeviceiPhone 7Operating SystemiOS 10 My Question or IssueI would like to know how I can make sure that someone else has cancelled their subscription which has used my bank details. I have contacted my bank and due to it no...
Plan Free Country South Africa Device iPhone 7 Operating System iOS 10 My Question or Issue I would like to know how I can make sure that someone else has cancelled their sub...
Spotify Star
370 Views
1 replies
0 likes
Hello,I've been using Spotify Premium since 2016. I am quite satisfied and glad to use it. But last 2 months I have had problem with payment. My subscription on auto-renewing. But 2 months ago, I couldn't enter my Premium account. It was on free mode...
Hello, I've been using Spotify Premium since 2016. I am quite satisfied and glad to use it. But last 2 months I have had problem with payment. My subscription on auto-renewing. Bu...
Spotify Star
368 Views
1 replies
0 likes
I'm a new member, currently on the 30-day trial for premium. I'm planning on going to the family plan, but i'm not sure when I will be charged. Will I be charged as soon as I click "Start my premium for family" or after the free trail ?
I'm a new member, currently on the 30-day trial for premium. I'm planning on going to the family plan, but i'm not sure when I will be charged. Will I be charged as soon as I click "Start my pr...
Spotify Star
455 Views
1 replies
0 likes
WPlanPremium (30 day free trial)CountrySwedenDeviceiPhone XS and iPad Operating systemiOS 12.1 My Question or IssueI had a previous premium subscription with my work email address that I can’t use anymore (after quitting my job). I therefore ended th...
WPlan Premium (30 day free trial) Country Sweden Device iPhone XS and iPad Operating system iOS 12.1 My Question or Issue I had a previous premium subscription with my work ema...
Composer
654 Views
3 replies
0 likes
poder ver la publicidad en el telefono sin bloquear la pantalla a cambio de no tantas restrisiones
poder ver la publicidad en el telefono sin bloquear la pantalla a cambio de no tantas restrisiones
Spotify Legend
403 Views
1 replies
0 likes
que se puedad descargar el album cuando lo guardas
que se puedad descargar el album cuando lo guardas
Spotify Legend
449 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We're on Family Plan. 2 of us are students, how do they get the free Showtime/Hulu perks since they're part of the Family Premium plan? Perhaps th...
Plan Free/Premium Country USA Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We're on Family Plan. 2 of us are students,...
Spotify Star
452 Views
1 replies
0 likes
Hi My spotify has been logout early Jan and i cannot login after. But the when i connected using facebook with the same account it logged in. But, it became a new account. all my subscription before has gone. My problem now, i still be charged monthl...
Hi My spotify has been logout early Jan and i cannot login after. But the when i connected using facebook with the same account it logged in. But, it became a new account. all my subscriptio...
Spotify Legend
374 Views
1 replies
0 likes
I have been a spotify student, premium member for a year but now I am being charged 10.99. I need a reversal charge for the month of january and want to be put back on the 4.99 payment plan.
I have been a spotify student, premium member for a year but now I am being charged 10.99. I need a reversal charge for the month of january and want to be put back on the 4.99 payment plan. &...
Spotify Legend
1639 Views
1 replies
0 likes
I have been charged for a month's subscription when it said that it would be free. When i access my account it says that i am on a free membership when i'm definitely lost as i could listen to my music offline a couple of days ago (which was also whe...
I have been charged for a month's subscription when it said that it would be free. When i access my account it says that i am on a free membership when i'm definitely lost as i could listen to my mus...
Spotify Legend
394 Views
1 replies
0 likes
My Question or Issue I have spotify student premium, and have had it for a while now. I was just charged $9.99 when I only pay $4.99. Why is that?
My Question or Issue I have spotify student premium, and have had it for a while now. I was just charged $9.99 when I only pay $4.99. Why is that?
Spotify Legend
364 Views
1 replies
0 likes
I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out of my account because it's the day before payday an...
I have just checked my bannk statement and it shows 2 payments going out to Spotify and i can't find any way of contacting someone to dispute this with, i also want to change the date this comes out ...
Spotify Legend
479 Views
1 replies
0 likes
Todos mês cai na fatura do cartão de crédito o valor mensal do Plano Familiar do Spotify, sendo assim, o valor do mês passado já foi pago e todos os usuários ficaram com o Spotify Free. Gostaria de uma solução urgente, a assinatura continua inativa h...
Todos mês cai na fatura do cartão de crédito o valor mensal do Plano Familiar do Spotify, sendo assim, o valor do mês passado já foi pago e todos os usuários ficaram com o Spotify Free. Gostar...
Spotify Legend
447 Views
1 replies
0 likes
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i didn't wanted.I want to get a refound please. My Sp...
In july i was charged twice, so i thought that i wouldn't be charged again in august, but my surprise is that i also have been charged twice in august, so now i have paid two months in advance and i ...
Spotify Legend
628 Views
1 replies
0 likes
Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
Buenos dias, cuento con spotify universitario y para pagar compre una tarjeta d regalo de $100 pero no refleja el pago
Spotify Legend
431 Views
1 replies
0 likes
PlanFree/PremiumCountry TurkeyDevice(iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI comfirmed(it says you exceed your account limit) for premium but my account stil...
Plan Free/Premium Country Turkey Device (iPhone 7 Plus, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
Spotify Star
1757 Views
1 replies
0 likes
