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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69656 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133899 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71371 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254746 Views
156 replies
13 likes
Hey!Had a quick search for this but not found anything relevent... I am thinking of upgrading from Unlimited to Premium for a month or two, but would like to downgrade back to Unlimited afterwards, is that possible? 99% of the time I use Spotify on m...
Hey! Had a quick search for this but not found anything relevent... I am thinking of upgrading from Unlimited to Premium for a month or two, but would like to downgrade back to Unlimited afterward...
Casual Listener
560 Views
2 replies
0 likes
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de pagamento e agora voltei a ser Free. Tento de todo jeito pagar para voltar à co...
Estou tentando fazer o upgrade da minha conta, atualmente Free, para Premium. Eu era Premium por muito tempo, até que uns meses atrás o spotify não aceitou minha forma de paga...
Spotify Star
328 Views
1 replies
0 likes
i always get an error when i put my problem here so its included in the attachment also cant use comma or dot
i always get an error when i put my problem here so its included in the attachment also cant use comma or dot
Spotify Star
573 Views
5 replies
0 likes
PlanFreeCountryRomaniaDeviceGoogle Pixel 2 XlOperating SystemAndroid 9My Question or IssueI paid for premium before, with the same card, and now when I try to pay (because I cancelled for a week maybe two) it says "Payment failed. Try again, or use a...
Plan Free Country Romania Device Google Pixel 2 Xl Operating System Android 9 My Question or Issue I paid for premium before, with the same card, and now when I try to pay (because I cancell...
Casual Listener
499 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(16)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was offered a 60 day free trial, I needed to log in to get it, didnt know my password so I had to reset it, once reset bam no 60 day tria...
Plan Free/Premium Country Device (16) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was offered a 60 day free trial, I needed to l...
Spotify Star
388 Views
3 replies
0 likes
PlanFree/PremiumCountry Chile Device(samsung galaxy j7)Operating System(Android) My Question or Issue: Why is it so difficult for me to ask a question and get it properly answered? The only one who can answer my question would be someone who actually...
Plan Free/Premium Country Chile Device (samsung galaxy j7) Operating System (Android) My Question or Issue: Why is it so difficult for me to ask a question and get it pro...
Spotify Legend
286 Views
1 replies
0 likes
Hi- I purchased a premium account and it is only showing as Free. I was granted a few free months but I did pre-pay the entire 12 month year and now I am not getting it. I bought the year subscription in June and my three free months just ended, so m...
Hi- I purchased a premium account and it is only showing as Free. I was granted a few free months but I did pre-pay the entire 12 month year and now I am not getting it. I bought the year subscriptio...
Spotify Legend
404 Views
1 replies
0 likes
Hi,I started my new premium student deal today which is meant to come with access to Hulu, but when I try to access Hulu (which I could only do by researching in these forums to find a link as my profile doesn't have a link) it says it can't vertify ...
Hi, I started my new premium student deal today which is meant to come with access to Hulu, but when I try to access Hulu (which I could only do by researching in these forums to find a link as my p...
Spotify Legend
354 Views
1 replies
0 likes
Hi, I have a student plan but can't access shows on hulu. I activated it several months ago and it worked great. Now, when i log into hulu, it asks me to choose a plan. I spoke with a rep from Hulu, and they had me remove access to hulu within spotif...
Hi, I have a student plan but can't access shows on hulu. I activated it several months ago and it worked great. Now, when i log into hulu, it asks me to choose a plan. I spoke ...
Spotify Legend
346 Views
1 replies
0 likes
Hey Leute ich hatte ausgewählt, dass ich per Handy mein Abbo bezahle. Jedoch steht da was mit Kreditkarte. -> "Spotify reserviert zur Bestätigung einen bestimmten Betrag auf Deiner Kreditkarte. Bitte beachte, dass dies lediglich eine Reservierung und...
Hey Leute ich hatte ausgewählt, dass ich per Handy mein Abbo bezahle. Jedoch steht da was mit Kreditkarte. -> "Spotify reserviert zur Bestätigung einen bestimmten Betrag auf Deiner Kreditkarte. Bi...
Spotify Legend
459 Views
1 replies
0 likes
PlanPrimaPaísColombia Estoy en Colombia, quiero obtener un familiar superior, quiero realizar el pago con mi tarjeta de débito. pero no he podido, que al momento de intentar pagar, solo me aparece el medio de pago con tarjeta credito.
Plan Prima País Colombia Estoy en Colombia, quiero obtener un familiar superior, quiero realizar el pago con mi tarjeta de débito. pero no he podido, que al momento de intentar paga...
Spotify Legend
631 Views
3 replies
0 likes
PlanPremiumCountry UkDeviceiPhone My Question or Issue We pay a monthly set price for a family account of £14.99. We have just another payment taken from our account for £3.99 and we can’t find out why?
Plan Premium Country Uk Device iPhone My Question or Issue We pay a monthly set price for a family account of £14.99. We have just another payment taken from our acco...
Spotify Star
812 Views
3 replies
0 likes
PlanFree/PremiumCountry UK My Question or Issue I have just signed up for a 60 free trial but my account tells me I am on a 30 day free trial how do I get a 60 day free trail . I have registered to pay with Paypal which said payments wont be taken ti...
Plan Free/Premium Country UK My Question or Issue I have just signed up for a 60 free trial but my account tells me I am on a 30 day free trial how do I get a 60 day free tra...
Spotify Star
269 Views
1 replies
0 likes
I'm trying tot cancel my premium account before 6-01-2019 (want to keep using it until then).But the button that should go tohttps://www.spotify.com/nl/account/subscription/change/intent/?target=freedoesn't work. I keep returning tohttps://www.spotif...
I'm trying tot cancel my premium account before 6-01-2019 (want to keep using it until then). But the button that should go to https://www.spotify.com/nl/account/subscription/change/intent/?target=...
Spotify Legend
499 Views
3 replies
0 likes
PlanFree/PremiumCountry Argentina My Question or Issue I´m trying to create a suscription to a family plan, but won´t take my credit card. my account and credit card is on the same country, and tried several times, yesterday and today, and in a priva...
Plan Free/Premium Country Argentina My Question or Issue I´m trying to create a suscription to a family plan, but won´t take my credit card. my account and credit card is on ...
Spotify Legend
399 Views
1 replies
0 likes
Hello, I have recently changed my plan from Globe Telecom. I included a Spotify Premium subscription in the plan, yet my Spotify account is still listed as Spotify Free. I have tried linking my Globe number to my Spotify account, but I can only get t...
Hello, I have recently changed my plan from Globe Telecom. I included a Spotify Premium subscription in the plan, yet my Spotify account is still listed as Spotify Free. I have tried linking my Globe...
Spotify Legend
2756 Views
1 replies
0 likes
PlanPremiumCountrymalaysia Deviceoppo f5Operating Systemandroid My Question or Issue Why RM 4 was debited from my account when i was on 30 days premium trial.Is there any explanation to that .Thank you
Plan Premium Country malaysia Device oppo f5 Operating System android My Question or Issue Why RM 4 was debited from my account when i was on 30 days premium trial.Is t...
Spotify Legend
372 Views
1 replies
0 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue I have been charged 2 times in one month. I am a premium customer and have been for quite some time. My bank has notified me that Spotify has received payment 2 times Wit...
Plan Premium Country USA Device iPhone 8 Operating System iOS 10 My Question or Issue I have been charged 2 times in one month. I am a premium customer and have been for ...
Spotify Legend
287 Views
1 replies
0 likes
PlanFree/PremiumCountry EnglandDeviceSamsung Galaxy 9 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have set up an account and logged in using skyQ log in but have only been given normal free trial, not 6 months pr...
Plan Free/Premium Country England Device Samsung Galaxy 9 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up an account and l...
Spotify Legend
933 Views
1 replies
0 likes
Plan: PremiumCountry: Republic of Ireland Device: iPhone 5 My Question or Issue:Hi, I recently signed up to a bundle phone deal with Vodafone, where I receive Spotify Premium for free as part of the deal. However, I already signed up to Spotify Premi...
Plan: Premium Country: Republic of Ireland Device: iPhone 5 My Question or Issue: Hi, I recently signed up to a bundle phone deal with Vodafone, where I receiv...
Spotify Star
342 Views
1 replies
0 likes
