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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
Hi,my premium account is suddenly gone. I can still see my playlists, but cannot play. Tried to login several times, but subscriptions still says ‘free’.
So I applied for the premium account and filled all the necessary data. I chose to pay using the Phone Credit type (Pulsa - Indonesia). My phone credit was billed, but it said on the app that I'm still in the free account. I can't see any payment his...
I'm currently residing in Thailand but I will be going back to Malaysia soon. I first downloaded Spotify when I came to Thailand. But now my set country is Thailand and I tried to change it but there is only Thailand on the list. Will the country cha...
In my account I can find all payments under the label you state as "Receipts". But those are not valid receipts. They don't even state who I am doing business with, just that a transaction has been made. For book keeping I, and I guess a million othe...
NÃO CONSIGO INICIAR UM PLANO PREMIUM POR CONTA DE PROBLEMAS NA HORA DO PAGAMENTO, MEU CARTÃO É APENAS DE DÉBITO
Paguei por boleto a mais de 5 dias e não consigo usar o Premium!!!
Hello! I just recieved an email where they told me my student disccount was about to expire, so when i tried to update my information to proove i'm still a student, i couldn't find my university listed, even though last year it was. Its Tecnológico d...
Hola, buenos días.Cambié de celular y al ingresar a Spotify únicamente tengo acceso FREE. Actualmente yo cuento con paquete familiar PREMIUM. Ya verifiqué mi estado de cuenta y continúan debitando mensualmente el valor por el servicio. Me pueden ayud...
I wanted a spotify premium. Went to the homepage and it showed me that i can have a 30 days free trial. Clicked on it, entered my card number and all - it said that i have already used a free trial and when i checked my bank account, it said that 6,9...
Hola se me ha olvidado el usuario de spotify y me están cobrando en el banco quería darme de baja ya que no encuentro el nombre de usuario.
This happened to me before but i forgot on how to do this again, when ever i tried to register for a new premium there is an unknown error that will appear above i know that it is because of the overdue of my account since it expire 5 days ago how to...
hi there, im trying to use a bpi card to get my old account onto premium but it gives me a red bar with the following text: Enter a valid credit card number.do you guys not accept the card if it's a cirrus card?
Qualche giorno fa ho notato che (nonostante avessi pagato il canone mensile due settimane prima) mi è stato disattivato il servizio Premium e adesso dispongo solo di quello Free.A cosa è dovuto questo disguido?
Assinei a conta premium, o valor veio na tarifa do cartão, porém não disponibilizou e eu continuo com conta a free. Como faço para cancelar??
Cancele la tarjeta a la que se cargaba el pago del plan familiar, cuando intente cambiar la forma de pago, me marca error, aun cuando lo intente con tarjetas diferentes. Ya pase mi cuenta a free para volver a contratar el plan, ya cerre sesion en tod...
I had paid for my regular monthly subscription and then followed that up with an annual subscription to take advantage of the discount offered. Looking to have my renewal date moved ahead a month to reflect the overpayment. Thanks.
So I had a Spotify family since December, however when mays payment on the 1st came my PayPal account did not have enough funds. I topped up the amount to the PayPal but instead of paying for Spotify family it bought a 1 month recurring for S$9.90.Th...
Intente aplicar el descuento para estudiantes, puse mis datos bancarios y todo iba bien, el problema fue que el momento que me pidio foto de algun comprobante de mi escuela, sali para tomar foto y enviarla, y cuando regrese a la app, me regreso a la ...
Hola, tenemos un plan familiar y a mí mujer y su hermano no verificaron su cuenta a tiempo y lo han sacado del plan. Como podrían entrar de nuevo??
HiMy partner (not married, living together at the same address for the last year) is being refused access to my Premium family account. It's just me using it.... wondering what the point of paying for it is if I can add him... and I've tried acceptin...