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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67631 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132774 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68568 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251580 Views
155 replies
13 likes
PlanFree/PremiumCountry EnglandDeviceSamsung Galaxy 9 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have set up an account and logged in using skyQ log in but have only been given normal free trial, not 6 months pr...
Plan Free/Premium Country England Device Samsung Galaxy 9 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up an account and l...
Spotify Legend
928 Views
1 replies
0 likes
Plan: PremiumCountry: Republic of Ireland Device: iPhone 5 My Question or Issue:Hi, I recently signed up to a bundle phone deal with Vodafone, where I receive Spotify Premium for free as part of the deal. However, I already signed up to Spotify Premi...
Plan: Premium Country: Republic of Ireland Device: iPhone 5 My Question or Issue: Hi, I recently signed up to a bundle phone deal with Vodafone, where I receiv...
Spotify Star
335 Views
1 replies
0 likes
PlanPremiumCountryMalaysia DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue My grandfather created 2 Spotify accounts, and one of them is subscribed to the premium plan. He wants to cancel the subscription but forgot to which ...
Plan Premium Country Malaysia Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue My grandfather created 2 Spotify accounts, and one of them ...
Community Legend
261 Views
1 replies
0 likes
I did pay with another card once before. Then I canceled. But the former also gets money from the card I canceled.
I did pay with another card once before. Then I canceled. But the former also gets money from the card I canceled.
Spotify Star
423 Views
1 replies
0 likes
Hello! I had the family package however I have signed out by mistake and now that I enter again my email and password (which i have already reset too many times) it appears that I have access only to the free account! I dont mind creating a new accou...
Hello! I had the family package however I have signed out by mistake and now that I enter again my email and password (which i have already reset too many times) it appears that I have access only to...
Spotify Star
274 Views
1 replies
0 likes
PlanFreeCountryFinlandDeviceIphone, IpadOperating SystemIOS My Question or IssueSo I'm trying to get a student premium. I've used regular premium probably around 3 years ago when I was in the US but now I live in Finland as a student so was wondering...
Plan Free Country Finland Device Iphone, Ipad Operating System IOS My Question or Issue So I'm trying to get a student premium. I've used regular premium probably around 3 years ago ...
Spotify Star
272 Views
1 replies
0 likes
I have a question for an example if I buy a 1-year premium and then buy another 1-year premium will it stack?
I have a question for an example if I buy a 1-year premium and then buy another 1-year premium will it stack?
Spotify Star
503 Views
1 replies
0 likes
PlanFreeCountry IndonesiaDeviceiPhone 7Operating SystemiOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened until recently, about a week ago i received a few emails or so that told me my spotif...
Plan Free Country Indonesia Device iPhone 7 Operating System iOS 11.4.1 My Question or Issue I subscribed to spotify premium back in April and nothing uneventful happened...
Spotify Star
588 Views
1 replies
0 likes
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify is so hard to reach for support. I was billed for a cancelled subscription. All of your links don't help at all. I need a human help.
Spotify Star
276 Views
1 replies
1 likes
PlanFree/PremiumCountry ScotlandMy Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the other day but noww i logged in here and it says i am on a free accont! how c...
Plan Free/Premium Country Scotland My Question or Issue I keep getting charged off my card. It's been happening for months but i dont know my login. i've been chaged agaiin the oth...
Spotify Star
235 Views
1 replies
0 likes
For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 and charge me 4.99? Thank you,Fabio Soares
For many months, I've been charged 4.99 for being a student. However, this month Spotify charged me 9.99, as a full subscription price. How do I ask Spotify to refund my 9.99 ...
Spotify Legend
892 Views
1 replies
0 likes
So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it also says that I have a problem with the payment (Cre...
So... I don't want to use my credit card (automatic payment) neither PayPal... ONLY prepaid card!!! The thing is that I already put the code of one (for one month), my account says PREMIUM, but it al...
Spotify Legend
328 Views
1 replies
0 likes
Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Premium worked well since years ago, but not since begi...
Hello, we have spotify premium paid by Bouygues telecom 9,99€/mth (french Telecom operator) but we can't have spotify premium on my cell device... Bouygues said that all was right on their side. Prem...
Spotify Legend
789 Views
1 replies
1 likes
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, karena masalah tersebut saya tidak bisa menikmati spot...
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, kar...
Spotify Legend
1918 Views
1 replies
1 likes
My spotify premium suddenly stops workingcan anybody help asap please
My spotify premium suddenly stops working can anybody help asap please
Spotify Legend
530 Views
3 replies
0 likes
My Question or IssueI currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My question is, will I lose all my playlists and songs ...
My Question or Issue I currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My...
Spotify Legend
435 Views
3 replies
0 likes
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used.The money is still coming out of my bank account and the bank say I can't cancel it without speaki...
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used. The money is still coming out of my bank acco...
Spotify Star
311 Views
1 replies
0 likes
CountryTurkeyDeviceNote 5Operating SystemAndroid My Question or IssueI'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I don't have a confirmation code on my phone. That's why I can't get to the premi...
Country Turkey Device Note 5 Operating System Android My Question or Issue I'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I...
Community Legend
269 Views
1 replies
0 likes
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account.Today I signed in and my premium is gone all of the sudden, and I never...
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account. Today I s...
Spotify Star
719 Views
7 replies
2 likes
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday money was put on my card and the first thing done wa...
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday m...
Spotify Legend
303 Views
1 replies
0 likes
