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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132078 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66489 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248626 Views
152 replies
13 likes
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, karena masalah tersebut saya tidak bisa menikmati spot...
Saya mau mendaftarkan spotify premium lewat pambayaran pulsa indosat, tetapi ketika saya hendak memasukkan kode pin pembayaran, kode pin nya nggak masuk ke pesan. Tolong kasih tau apa masalahnya, kar...
Spotify Legend
1909 Views
1 replies
1 likes
My spotify premium suddenly stops workingcan anybody help asap please
My spotify premium suddenly stops working can anybody help asap please
Spotify Legend
505 Views
3 replies
0 likes
My Question or IssueI currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My question is, will I lose all my playlists and songs ...
My Question or Issue I currently have a premium plan through my mobile provider, and would like to switch to a Family Plan. To do this, I know I have to cancel my plan through my mobile provider. My...
Spotify Legend
419 Views
3 replies
0 likes
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used.The money is still coming out of my bank account and the bank say I can't cancel it without speaki...
Hi I signed up for 3 month trial in June and cannot remember what my username or password is, nor can I remember what the email address was that I used. The money is still coming out of my bank acco...
Spotify Star
300 Views
1 replies
0 likes
CountryTurkeyDeviceNote 5Operating SystemAndroid My Question or IssueI'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I don't have a confirmation code on my phone. That's why I can't get to the premi...
Country Turkey Device Note 5 Operating System Android My Question or Issue I'm trying to get to premium with my cell phone bill.I'm entering all my information correctly, but I...
Community Legend
263 Views
1 replies
0 likes
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account.Today I signed in and my premium is gone all of the sudden, and I never...
I've been premium for many, and many years. I signed up through my FB account, and I've never had any problem or issue's. A couple of months ago I also added family to my account. Today I s...
Spotify Star
710 Views
7 replies
2 likes
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday money was put on my card and the first thing done wa...
Have a recurring Spotify premium subscription renewal. This past one did not renew due to low funds on my card. For about a week I had to go without premium and just use the free Spotify. Yesterday m...
Spotify Legend
291 Views
1 replies
0 likes
Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
Hey i redeemed a gift card on june 27th. It was working but now when i open the web browser or the app on laptop it says i must upgrade. Can you do something about it pls? I have the receipt
Spotify Legend
240 Views
1 replies
0 likes
I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal subscription and I don't intend to, but last week I w...
I was using the spotify premium £1.00 for 3 months, but I was never notified when it ended. I have not recieved any email or notification of any kind from Spotify. I never agreed to pay for normal su...
Spotify Star
485 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to reinstate that same discount?
Plan Free/Premium Country Device Samsung Galaxy Note 8 My Question or Issue I accidently canceled my spotify premium. I had a free trial of 60 days. Is there anyway to rei...
Spotify Legend
314 Views
1 replies
0 likes
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music back please???
How do we get it back? We've been debited, but it's like my husbands account (which was the main one) has just been created as a free acount, and now I am on a premium trail. How do we get our music ...
Spotify Legend
297 Views
1 replies
0 likes
Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated and still have enough limit. I already try with my other card...
Hi, My card already expired and got new one. When I want to update it on Spottify page, it always said card can not be use. I got confirmation from the bank that the card already activated a...
Spotify Star
359 Views
3 replies
0 likes
PlanFreeCountry United StatesDeviceiPhone 7+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium and it seems like some of my music is gone from my playlists. Will it come back if I get pr...
Plan Free Country United States Device iPhone 7+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got off of Spotify premium ...
Spotify Star
273 Views
1 replies
0 likes
PlanPremiumCountryNetherlands My Question or IssueSince September this year, I am an enrolled student and therefore have applied for the student discount. This means that instead of the usual 9.99 per month, I should get charged 4.99. Yet, every mont...
Plan Premium Country Netherlands My Question or Issue Since September this year, I am an enrolled student and therefore have applied for the student discount. This means ...
Spotify Star
264 Views
1 replies
0 likes
Hi, For a week now sometimes when I open Spotify on any device, the song that usually should be my last played, is not the music that I listened to before. And I found that there are a bunch of music/album that I never listen to, show up in my histor...
Hi, For a week now sometimes when I open Spotify on any device, the song that usually should be my last played, is not the music that I listened to before. And I found that there are a bunch of music...
Spotify Star
284 Views
1 replies
0 likes
My Question or IssueThere is no option to change payment. It doesn't even show what payment option I am using. This is like a crucial thing for any subscription plan to show, and it currently does not. I have gone through all the links on the account...
My Question or Issue There is no option to change payment. It doesn't even show what payment option I am using. This is like a crucial thing for any subscription plan to sho...
Spotify Star
656 Views
3 replies
1 likes
I’ve been a member of Spotify premium since October 2015. My last payment of £12.99 came out of my bank on 10th Jan 2018 but my premium account is no longer working - in fact when I log in it says I have a free account! Also I see now that a premium ...
I’ve been a member of Spotify premium since October 2015. My last payment of £12.99 came out of my bank on 10th Jan 2018 but my premium account is no longer working - in fact when I log in it says I ...
Community Legend
314 Views
1 replies
0 likes
Mi pregunta es la siguiente acabo de ir al Oxxo mas cercano a mi casa e hice el pago de Spotify Premium por 99 pesos y mi cuenta no se ha convertido en cuenta Premium, porque es eso?
Mi pregunta es la siguiente acabo de ir al Oxxo mas cercano a mi casa e hice el pago de Spotify Premium por 99 pesos y mi cuenta no se ha convertido en cuenta Premium, porque es eso?
Community Legend
314 Views
1 replies
0 likes
PlanFree/Premium < This is the entire point of my questionCountry: Australia DeviceOnline Chrome, MSI Laptop, Samsung Galaxy S7Operating SystemWindows 10, Android 8.0 My Question or IssueI installed the app on my phone today, signed up using Facebook...
Plan Free/Premium < This is the entire point of my question Country: Australia Device Online Chrome, MSI Laptop, Samsung Galaxy S7 Operating System Windows 10, Android 8.0 &nbs...
Spotify Star
579 Views
3 replies
1 likes
Hello!I have a premium account since yesterday and it works properly in my PC but in my mobile (android) appears as a free one. I have restarted it, reinstall it, close all my accounts... And it doesn´t work.My mobile is a BQ Aquaris U2. What more sh...
Hello! I have a premium account since yesterday and it works properly in my PC but in my mobile (android) appears as a free one. I have restarted it, reinstall it, close all my accounts... And it do...
Spotify Star
248 Views
1 replies
0 likes
