Spotify Premium promotion with Google Home Mini

[ImQuiteMoist]

Plan

Premium

Country

United States

Device

Samsung Galaxy Note 9 / Custom Desktop

Operating System

Android Oreo / Windows 10

My Question or Issue

Almost four weeks ago, I applied for the promotion and I was even eligible because I've never done one of these promotions before. I was able to get the email that says "Your Google Home Mini is available" so I went through the whole process and I was even able to checkout on the Google store with the free mini. Afterwards, I never got a confirmation email about the order and there's no history in my orders on my Google account. I reached out to Google and here's what they told me:This just looks like I'm not going to end up being able to fully enjoy the promotion at all because it says my account is ineligible for redeeming it.

[Jᴀᴄᴋ]

Hey @ImQuiteMoist welcome to the Spotify Community,

This is an odd one, there is nothing I can do, and this kinda a google issue, but, I would never want to send you right back, so how about giving the direct Spotify customer service line a try here: 

They can be reached through their Twitter @SpotifyCares ( https://twitter.com/SpotifyCares?s=09 ) or through the online SpotifySupport ( https://support.spotify.com/contact-spotify-support ).

* Note that if you are going submit a contact form (instead of sending a DM on Twitter), make sure to check your inbox and junk folder for an email from Spotify.

Best, 

Jack