Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Spotify didn't accept my payment method

Spotify didn't accept my payment method

I know that I have more than the necessary money in my account for paying my subscription and when I put my data Spotify denies my payment.

Reply
2 Replies

Hey @lfcv2304,

Apologies for the late reply, but maybe I can still help 🙂

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

Luke

I have the same problem,everything ok with my card,just spotify can't take my money;D dunno what to do.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random