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Starting a Spotify Duo Account

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Starting a Spotify Duo Account

Avatar of Chels592
Visitor
2020-04-23 11:09 PM

I currently have a premium plan and want to move to a duo account with my boyfriend.  However, every time I click "get started" on the duo page it says I am not eligible? Why is this the case? Why can't I switch to Duo?

Plan

Premium

Country

USA

Device

iPhone8

 

 

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Avatar of Xenia
Moderator
Moderator
2020-04-24 10:52 AM

Hi there @Chels592,

 

Welcome to the Community! We're happy to shed some light on the situation.

 

Premium Duo is currently only available in select countries and hasn't launched in the US yet. We’d recommend checking out Premium Family in the meantime.

 

Hope this information is useful. Give us a shout if you have any other questions 🙂

XeniaModerator
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Avatar of Xenia
Moderator
Moderator
2020-04-24 10:52 AM

Hi there @Chels592,

 

Welcome to the Community! We're happy to shed some light on the situation.

 

Premium Duo is currently only available in select countries and hasn't launched in the US yet. We’d recommend checking out Premium Family in the meantime.

 

Hope this information is useful. Give us a shout if you have any other questions 🙂

XeniaModerator
Help others find this answer and click "Accept as Solution".
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