Taken two payments

[LornaHolt]

Plan

Free/Premium

Country

Uk

My Question or Issue

 Spotify could not take the £4.99 payment out of my bank on the 2/12, it asked me to confirm my bank details, I did so. Once confirmed, it’s taken two £4.99 payments out, one of them is still pending. Will this come bank into my account? If not, what do I do now?

[Daisy]

Hey @LornaHolt.

Welcome to the Community!

These pending charges mean your bank has put a temporary authorization on the funds, but no money has actually been taken. The money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂