Update Billing Information

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Update Billing Information

Casual Listener

Plan

Premium

Country

 USA

 

My Question or Issue:

I need to update my billing information, but it does not appear as an option when I click the subscription option on my acount page.

 

 

 

 

5 Replies
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Re: Update Billing Information

Rock Star 4
Rock Star 4

Hey, @angelynshapiro thanks for reaching out to the community,

 

If your trying to update your subscription information I would suggest following these steps in this article on changing your payment information. Let me know if that helped 🙂

 

-J

JᴀᴄᴋRock Star 4
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Re: Update Billing Information

Casual Listener
Thanks Jack - when I open the subscription page there is not an option for payment method. Hence my query.
Highlighted

Re: Update Billing Information

Rock Star 4
Rock Star 4
Hm, That is odd, can you send me a screenshot? (please leave sensitive info out).
-J
JᴀᴄᴋRock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: Update Billing Information

Casual Listener
This is all I see when I choose subscription from the menu.
[image: Screen Shot 2019-01-08 at 10.55.04 AM.png]






Highlighted

Re: Update Billing Information

Rock Star 4
Rock Star 4

Hey again, 

I can't see your screenshot, can you try resending it?

 

-J

JᴀᴄᴋRock Star 4
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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