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Update Credit Card Info.

Update Credit Card Info.

I am unable to update my credit card information. I have tried to follow the steps given but what the inforamtion given does not work. This is very frustrating, because this isn't the first time that this has happened.

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1 Reply

Hey @alexisg1995,

Please make sure your card meets all the requirements to purchase Spotify Premium.

 

Card_Problems_Twitter.png

 

Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.

 

Have a nice day!

LK608

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