Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62436 Views
- 43 replies
- 3 likes
- 62436 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
I've been charge 3 times for a premium account that I haven't use
Ive been charged 3 times for premium account that I canceled on june, and I was charged june July and now august
- Ive been charged 3 times for premium account that I canceled on june, and I was charged june July and now august
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- Roadie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Charged full price for Spotify Student
I was charged $10 for Spotify Student even though my account info says my subscription is $5 a month. I'd like to get the $5 I was overcharged refunded. Thanks.
- I was charged $10 for Spotify Student even though my account info says my subscription is $5 a month. I'd like to get the $5 I was overcharged refunded. Thanks.
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- Roadie
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
How to change Premium subscription
How do i cancel subcription used on the app where i am logged in with facebook? I tried to cancel subscription but it said that facebook and spotify werent connected. Need help.Thanks.Spoiler (Highlight to read)
- How do i cancel subcription used on the app where i am logged in with facebook? I tried to cancel subscription but it said that facebook and spotify werent connected. Need help. Thanks.
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- Roadie
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Free prenium
Bonjour. J'ai commencé avec le compte gratuit et je suis passé en essai prenium pour 1€ et aujourd'hui je vois que je suis débité de 9.99€ sans être prévenu. Comment faire, car je ne veux pas merci.
- Bonjour. J'ai commencé avec le compte gratuit et je suis passé en essai prenium pour 1€ et aujourd'hui je vois que je suis débité de 9.99€ sans être prévenu. Comment faire, car je ne veux pas merci.&...
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
spotify premium
hi i apply for student plan for spotify but it stated 3 working days. That's too long can you expedite it???
- hi i apply for student plan for spotify but it stated 3 working days. That's too long can you expedite it???
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- Roadie
- 115 Views
- 1 replies
- 0 likes
- 115 Views
- 1 replies
- 0 likes
Code on receipt unreadable
I have a 1-year premium receipt but the code is unreadable. Can I somehow get it back via serial number?
- I have a 1-year premium receipt but the code is unreadable. Can I somehow get it back via serial number?
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- Roadie
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Bunch of pussies
These cowards don't have a phone number to call. Great service **bleep**bag owners
- These cowards don't have a phone number to call. Great service **bleep**bag owners
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- Roadie
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes
Can't update my payment information for the last few days
This is the message I get. "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support."
- This is the message I get. "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later o...
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- Newbie
- 324 Views
- 3 replies
- 0 likes
- 324 Views
- 3 replies
- 0 likes
Charged multiple times for student discount
I was charged multiple times and I never received the student discount.
- I was charged multiple times and I never received the student discount.
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Credit Card
Hi I would like to know if with my Diners credit card from davivienda I could subscribe to the familiar plan of Spotify premium in Colombia
- Hi I would like to know if with my Diners credit card from davivienda I could subscribe to the familiar plan of Spotify premium in Colombia
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- Newbie
- 191 Views
- 1 replies
- 1 likes
- 191 Views
- 1 replies
- 1 likes
Updating Payment info with family membership
When I opened spotify today a message came up indicating I need to update my payment information, as shown in attachment 1. When I click the update payment button it brings me to a screen where I can update my payment info but appears to be signing u...
- When I opened spotify today a message came up indicating I need to update my payment information, as shown in attachment 1. When I click the update payment button it brings me to a screen where I can...
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- Newbie
- 312 Views
- 2 replies
- 0 likes
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Paymentupdating
- 312 Views
- 2 replies
- 0 likes
Reclamo doble cobro
Buenas tardes. En el mes de mayo se me ha contado 2 veces mi suscripción premium; pensé que esto se reivindicaria al no cobrarme en el mes de junio pero no ha sido así. Quisiera saber con quién debería comunicarme para coordinar el reembolso.
- Buenas tardes. En el mes de mayo se me ha contado 2 veces mi suscripción premium; pensé que esto se reivindicaria al no cobrarme en el mes de junio pero no ha sido así. Quisiera saber con quién deber...
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- Spotify Star
- 1213 Views
- 5 replies
- 0 likes
- 1213 Views
- 5 replies
- 0 likes
Spotify does not accpet my creditcard anymore
Spotify does not accpet my creditcard anymore. I have called my bank but they are not the cause of the problem, everything is fine for the bank. I have already use spotify premium with this card but I forgot to put some money for one month in it and ...
- Spotify does not accpet my creditcard anymore. I have called my bank but they are not the cause of the problem, everything is fine for the bank. I have already use spotify premium with this card...
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- Newbie
- 195 Views
- 2 replies
- 0 likes
- 195 Views
- 2 replies
- 0 likes
Will i get refund back ??
I cancelled my premium account on the same day as of my billing date but only after it got billed. I don't find a contact number for talking to the customer care. Can I get a refund of $9.99 for cancelling the subscription??
- I cancelled my premium account on the same day as of my billing date but only after it got billed. I don't find a contact number for talking to the customer care. Can I get a refund of $9.99 for canc...
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- Spotify Star
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Subscription Not Working After Trouble Shooting.
The day before my premium payment went through I had to cancel my debt card due to fraudulent charges and I got a new one. Then I was alerted that my payment for Spotify didnt go through via iTunes. I promptly changed my payment info and it went thro...
- The day before my premium payment went through I had to cancel my debt card due to fraudulent charges and I got a new one. Then I was alerted that my payment for Spotify didnt go through via iTunes. ...
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- Spotify Star
- 267 Views
- 5 replies
- 0 likes
- 267 Views
- 5 replies
- 0 likes
Lost Premium, lost playlists?
HiI am having some financial issues right now and I am unable to pay Premium for one month, so I am planning to recover Premium next month, however I am concerned about my playlists, are they going to disappear once I lost my Premium account? Am I go...
- Hi I am having some financial issues right now and I am unable to pay Premium for one month, so I am planning to recover Premium next month, however I am concerned about my playlists, are they going...
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- Newbie
- 159 Views
- 2 replies
- 0 likes
- 159 Views
- 2 replies
- 0 likes
Hey
HelloI use spotify for a long time. But now i have problem with my credit card . I want use free for one month until my card improves. Is that possible? Thank you merhaba ben uzun zamandır spotify kullanıcısıyımkredi kartımda bi sıkıntı olduğu için 1...
- Hello I use spotify for a long time. But now i have problem with my credit card . I want use free for one month until my card improves. Is that possible? Thank you merhaba ben uzun zam...
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- Roadie
- 114 Views
- 1 replies
- 0 likes
- 114 Views
- 1 replies
- 0 likes
log in issues
hi,firstly I'd like to start by saying this is a ridiculous way of recieving help as I'm having to rewrite this message using my brothers spotify account as my issue is regarding logging in to my account, yet you have to log in to even be able to rec...
- hi, firstly I'd like to start by saying this is a ridiculous way of recieving help as I'm having to rewrite this message using my brothers spotify account as my issue is regarding logging in to...
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- Roadie
- 471 Views
- 1 replies
- 0 likes
- 471 Views
- 1 replies
- 0 likes
Unable to Update Payment Info
Hello, I recently had to order a new credit and my Spotify bill tried to charge 2x on the credit card on file that has been deactivated. I have tried to login to my Spotify account to update my account with many different methods and I am continue to...
- Hello, I recently had to order a new credit and my Spotify bill tried to charge 2x on the credit card on file that has been deactivated. I have tried to login to my Spoti...
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- Roadie
- 141 Views
- 1 replies
- 0 likes
- 141 Views
- 1 replies
- 0 likes
Solved!! Payment with a card from a country where spotify is not available yet
Hi, I live in Argentina but my credit card is Russian. Is there absolutely no way for me to buy a spotify premium subscription here since Spotify is not available in Russia? Thank you.
- Hi, I live in Argentina but my credit card is Russian. Is there absolutely no way for me to buy a spotify premium subscription here since Spotify is not available in Russia? Thank you.
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- Roadie
- 1330 Views
- 1 replies
- 0 likes
- 1330 Views
- 1 replies
- 0 likes