Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 118684 Views
- 76 replies
- 10 likes
- 118684 Views
- 76 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14255 Views
- 27 replies
- 2 likes
- 14255 Views
- 27 replies
- 2 likes
Premium for Student
Hi, I want to switch from my Premium account to a Student Premium account, but have a question re: payment for said Student Premium account. I know pay for my regular Premium with Paypal, but when I try to switch to the Student account, it seems it'l...
- Hi, I want to switch from my Premium account to a Student Premium account, but have a question re: payment for said Student Premium account. I know pay for my regular Premium with Paypal, but when I ...
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- Spotify Star
- 140 Views
- 1 replies
- 0 likes
- 140 Views
- 1 replies
- 0 likes
Student Discount not working
I'm a student at Berklee College of Music (A MUSIC SCHOOL) and Spotify is not recognizing me as a student for the premium discount. I've tried multiple times.
- I'm a student at Berklee College of Music (A MUSIC SCHOOL) and Spotify is not recognizing me as a student for the premium discount. I've tried multiple times.
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- Spotify Star
- 347 Views
- 1 replies
- 0 likes
- 347 Views
- 1 replies
- 0 likes
not able to purchase premium
hi, i'm not able to purchase premium. i tried it via app and i did it several times on my desktop. it takes me to the paypal site, i confirm the payment and it takes me back to the premium site (see screenshot) best
- hi, i'm not able to purchase premium. i tried it via app and i did it several times on my desktop. it takes me to the paypal site, i confirm the payment and it takes me back to the premium s...
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- Casual Listener
- 202 Views
- 2 replies
- 0 likes
- 202 Views
- 2 replies
- 0 likes
Bank Charges from Spotify.
I can't remember I've subscribed to Spotify and didn't even know this application but I was surprised that my Dollar Bank Account reflects charges form spotify. I want this charging be stop and removed. Any one can help me to this issue?
- I can't remember I've subscribed to Spotify and didn't even know this application but I was surprised that my Dollar Bank Account reflects charges form spotify. I want this charging be stop and remov...
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- Community Legend
- 332 Views
- 3 replies
- 0 likes
- 332 Views
- 3 replies
- 0 likes
One Account - Multiple Devices Streaming at the same time
I'm a business manager who is looking to get Spotify Premium. We already have all the necessary licenses to play music for our customers. What I was wondering is this: We often will run into situations where we would have two different sets of custom...
- I'm a business manager who is looking to get Spotify Premium. We already have all the necessary licenses to play music for our customers. What I was wondering is this: We often will run into situatio...
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- Community Legend
- 684 Views
- 1 replies
- 0 likes
- 684 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription Cancellation
I have multiple accounts on Spotify and none of them say that I have premium on them but I was just charged for premium, is there any way to cancel my subscription with just my card?
- I have multiple accounts on Spotify and none of them say that I have premium on them but I was just charged for premium, is there any way to cancel my subscription with just my card?
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- Casual Listener
- 273 Views
- 2 replies
- 0 likes
- 273 Views
- 2 replies
- 0 likes
Student Subscription
Hi! So I've always had the student discount on spotify so I only pay $4.99 a month. I just checked my account and it said that of 10/14/2017, my account will be charged $9.99+ tax from now on. I'm still a student, but did they only have that for a ce...
- Hi! So I've always had the student discount on spotify so I only pay $4.99 a month. I just checked my account and it said that of 10/14/2017, my account will be charged $9.99+ tax from now on. I'm st...
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- Not applicable
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
Solved!! cleared app data, lost premium status
I was clearing space on my android phone but I did not expect to lost everything. I merely wanted to clear all downloads. But, I no longer have any playlists or even my premium subscription on this device. Advice?
- I was clearing space on my android phone but I did not expect to lost everything. I merely wanted to clear all downloads. But, I no longer have any playlists or even my premium subscription on this d...
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- Casual Listener
- 1016 Views
- 2 replies
- 0 likes
- 1016 Views
- 2 replies
- 0 likes
Superuser Contribution I paid this month and somehow premium has been taken away.
I need this fixed ASAP or my money back. I’ve been a customer for over a year.
- I need this fixed ASAP or my money back. I’ve been a customer for over a year.
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- Roadie
- 400 Views
- 1 replies
- 0 likes
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AccountiOSMobileSubscription
- 400 Views
- 1 replies
- 0 likes
Superuser Contribution attempted to sign up for student discount, got charged when I never actually made an account
My primary spotify account is attached to the email [redacted]. I assumed I needed a college e-mail to get the discount so that's what I put into the sheerID thing manually ([redacted],) but I ended up just buying premium for an account that doesn't ...
- My primary spotify account is attached to the email [redacted]. I assumed I needed a college e-mail to get the discount so that's what I put into the sheerID thing manually ([redacted],) but I ended ...
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- Roadie
- 339 Views
- 1 replies
- 0 likes
- 339 Views
- 1 replies
- 0 likes
Superuser Contribution Billing Issues
Hi, I was using the three months for $0.99 up until the end of September. I cancelled on September 25th, before I would have been charged $9.99 on September 26th. I was still charged $9.99 for the month of October even though I have no access to Spot...
- Hi, I was using the three months for $0.99 up until the end of September. I cancelled on September 25th, before I would have been charged $9.99 on September 26th. I was still charged $9.99 for...
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- Roadie
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Superuser Contribution Student Discount "ACCOUNT RESTRICTED This discount isn't available to you as your account is restric
Hi All, I've previously had student discount through Unidays and the 12 month period recently expired so I have tried to get the student discount gain. However I only get this message when I try and get the student discount. "ACCOUNT RESTRICTEDThis d...
- Hi All, I've previously had student discount through Unidays and the 12 month period recently expired so I have tried to get the student discount gain. However I only get this message when I...
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- Roadie
- 22604 Views
- 1 replies
- 0 likes
- 22604 Views
- 1 replies
- 0 likes
Superuser Contribution BILLING ADJUSTMENT!!
i had cancelled my account 2 mths ago and i am continue to be billed. now i was charged and overdrafT FEE FROM MY BANK. I NNED THIS SVC STOPPED IMM AND THE 10.81 ADJ SO I CAN THE $34.00 FEE FROM MY BANK REMOVED. PLEASE!!!!!
- i had cancelled my account 2 mths ago and i am continue to be billed. now i was charged and overdrafT FEE FROM MY BANK. I NNED THIS SVC STOPPED IMM AND THE 10.81 ADJ SO I CAN THE $34.00 F...
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- Roadie
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium for Students: Billing
I have been a member of Spotify for quite some time now, and originally I was paying the full ten dollar fee every month. Once I was enrolled in college, I switched my account to a Student Premium account to save money. I got a verification email sta...
- I have been a member of Spotify for quite some time now, and originally I was paying the full ten dollar fee every month. Once I was enrolled in college, I switched my account to a Student Prem...
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- Roadie
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution WITH ROGERS WIRELESS KICKED OFF PREMIUM
Hello all, I have been paying for Spotify Premium through my cell phone account with Rogers Wireless. For some reason yesterday I got kicked off premium and went to the Free Spotify. I want to be back on Spotify Premium without putting in my payment ...
- Hello all, I have been paying for Spotify Premium through my cell phone account with Rogers Wireless. For some reason yesterday I got kicked off premium and went to the Free Spotify. I want ...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Updating CC info for Premium without "Starting Premium for Family"
Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to do this. I want to keep my $9.99 Premium account pricing and ...
- Hello, I'm trying to update my CC info however when I go to update my payment detail I enter my info and the only clickable link available is to "Start Premium for Family". I don't want to d...
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Superuser Contribution Charging again after half a month?
I just recently re upped my student plan and activated Hulu. My account however says that I will be charged again on 10/14/17 when my plan renews? I was charged today for a whole month?
- I just recently re upped my student plan and activated Hulu. My account however says that I will be charged again on 10/14/17 when my plan renews? I was charged today for a whole month?
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- Roadie
- 160 Views
- 1 replies
- 0 likes
- 160 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con suscribirme a premium
Mi correo nuevo correo electrónico si se actualiza en Facebook pero no en spotify, por lo tanto creo que no me deja comprar premium, me aparece el mensaje de "tu tarjeta tiene un mal día.." ¿qué puedo hacer?
- Mi correo nuevo correo electrónico si se actualiza en Facebook pero no en spotify, por lo tanto creo que no me deja comprar premium, me aparece el mensaje de "tu tarjeta tiene un mal día.." ¿qué pued...
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is a horrible ripoff, especially when it comes to subscriptions
I don't like having to wait until the end of the month for my subscription to cancel. It's Sep 30 and it says the subscription won't be cancelled until Oct 31st. I should be reimbursed. It's not even the beginning of the month yet. And why am I being...
- I don't like having to wait until the end of the month for my subscription to cancel. It's Sep 30 and it says the subscription won't be cancelled until Oct 31st. I should be reimbursed. It's n...
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- Roadie
- 645 Views
- 1 replies
- 0 likes
- 645 Views
- 1 replies
- 0 likes
Superuser Contribution Student discount
I'm trying to pay for my student discount but it keeps coming up that another profile is using my credentials. I WANT this subscription. PLEASE HELP!!!
- I'm trying to pay for my student discount but it keeps coming up that another profile is using my credentials. I WANT this subscription. PLEASE HELP!!!
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- Roadie
- 221 Views
- 1 replies
- 0 likes
- 221 Views
- 1 replies
- 0 likes