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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68936 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133535 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70384 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253752 Views
155 replies
13 likes
My card broke and I had to replace it. The new card has a different nuber so I went to update it on spotify. It didnt work and I got a message saying " oops it seems like your payment provider is having a bad day" now i have tried three different car...
My card broke and I had to replace it. The new card has a different nuber so I went to update it on spotify. It didnt work and I got a message saying " oops it seems like your payment provider is hav...
Community Legend
786 Views
7 replies
0 likes
As I'm trying to figure out why I am getting notified by Spotify that my credit card isn't going through (even though the credit card company is saying the charge IS going through), I have noticed that I am getting charged TWICE a month by Spotify. I...
As I'm trying to figure out why I am getting notified by Spotify that my credit card isn't going through (even though the credit card company is saying the charge IS going through), I have noticed th...
Roadie
352 Views
1 replies
0 likes
Boa tarde! Uso o Spotify Premium e pago o boleto referente a 3 meses de uso. Venceu no sábado, e ontem, domingo, fiz o pagamento pelo aplicativo do banco, com débito em conta, da renovação do Premium. Mas até agora não confirmaram meu pagamento e não...
Boa tarde! Uso o Spotify Premium e pago o boleto referente a 3 meses de uso. Venceu no sábado, e ontem, domingo, fiz o pagamento pelo aplicativo do banco, com débito em conta, da renovação do Premium...
Roadie
270 Views
1 replies
0 likes
Buonasera, ho 2 buoni regalo da 3 mesi per spotify premium. Posso riscattarli contemporaneamente ed avere 6 mesi? O devo aspettare prima che scada il primo? Grazie
Buonasera, ho 2 buoni regalo da 3 mesi per spotify premium. Posso riscattarli contemporaneamente ed avere 6 mesi? O devo aspettare prima che scada il primo? Grazie
Roadie
401 Views
1 replies
0 likes
Olá. Aderi ao plano Premium Familiar ontem dia 22/10. Paguei com o cartão Mastercard, porém meu acesso não foi liberado. Não consigo acessar nem pelo chrome, nem pelo app do android, nem pelo app no pc. Já enviei uma mensagem privada pelo facebook, e...
Olá. Aderi ao plano Premium Familiar ontem dia 22/10. Paguei com o cartão Mastercard, porém meu acesso não foi liberado. Não consigo acessar nem pelo chrome, nem pelo app do android, nem pelo app no ...
Roadie
281 Views
1 replies
0 likes
Please refund me / reactivate my premium account immediately. I have paid for a premium renewal and now cannot access my Spotify account. It states that I am on a free subscription. Please can someone help?
Please refund me / reactivate my premium account immediately. I have paid for a premium renewal and now cannot access my Spotify account. It states that I am on a free subscription. Please can someon...
Spotify Star
354 Views
2 replies
0 likes
My recent spotify bill has increased to £14.99 and I usually only pay £9.99 as I only have one device, I'm trying to listen to music but keeps cutting out saying I'm listening on another device?!?! Any ideas please? Many thanks
My recent spotify bill has increased to £14.99 and I usually only pay £9.99 as I only have one device, I'm trying to listen to music but keeps cutting out saying I'm listening on another device?!?! A...
Roadie
293 Views
1 replies
0 likes
I paid to renew my premium last night but it keeps saying that i dont have it . It has already charged me $12.00.
I paid to renew my premium last night but it keeps saying that i dont have it . It has already charged me $12.00.
Community Legend
255 Views
2 replies
0 likes
If i was previously paying for Student Premium by myself and then was merged on to a Premium for Family plan will the billing at Spotify know to stop charging my personal account for Student Premium and transfer the bill to the Premium for Family acc...
If i was previously paying for Student Premium by myself and then was merged on to a Premium for Family plan will the billing at Spotify know to stop charging my personal account for Student Premium ...
Spotify Star
355 Views
4 replies
0 likes
Hi,I tried Spotify Premium for 3 months. I would like to cancel it. In Spotify app it says I still have premium account and Spotify takes money from my banc account. When I sign in Spotify web page (to stop premium) it says I don’t have Premium. How ...
Hi, I tried Spotify Premium for 3 months. I would like to cancel it. In Spotify app it says I still have premium account and Spotify takes money from my banc account. When I sign in Spotify web...
Community Legend
245 Views
1 replies
0 likes
My family plan for Spotify premium is on pause after getting multiple notices from Spotify stating that I need to update my payment method. However, when I go to update it gives me the following error. "Oops, seems your card or payment provider is ha...
My family plan for Spotify premium is on pause after getting multiple notices from Spotify stating that I need to update my payment method. However, when I go to update it gives m...
Community Legend
319 Views
1 replies
0 likes
Hola, me gustaría saber si es posible pagar dos cuentas con una sola tarjeta y que no haya ningún inconveneniente como bloqueos de cuenta o algo así.
Hola, me gustaría saber si es posible pagar dos cuentas con una sola tarjeta y que no haya ningún inconveneniente como bloqueos de cuenta o algo así.
2134 Views
0 replies
1 likes
Hola, hoy me he dado de alta en una cuenta premium de estudiantes y no me sale activada. El extracto del banco me sale como que lo he pagado, pero en spotify no me sale activada. Me gustaria cancelar la subscripción, como lo hago? Muchas gracias
Hola, hoy me he dado de alta en una cuenta premium de estudiantes y no me sale activada. El extracto del banco me sale como que lo he pagado, pero en spotify no me sale activada. Me gustaria cancelar...
Newbie
654 Views
2 replies
0 likes
Just switched to thhis bundle and am attempting to sign up for Hulu but cant find any help
Just switched to thhis bundle and am attempting to sign up for Hulu but cant find any help
Community Legend
1525 Views
2 replies
1 likes
My little sister tried to get the free spotify 30 day trial and it charged my card and she deleted the app, I would really appreciate a refund, money is tight and she didn't even use it
My little sister tried to get the free spotify 30 day trial and it charged my card and she deleted the app, I would really appreciate a refund, money is tight and she didn't even use it
Community Legend
510 Views
1 replies
0 likes
when I was trying to sign up for the Spotify and Hulu bundle i realized that my college wasn’t on there so I exited out but I looked at my bank account and it says I got charged 5.39 from you guys. How would I be able to get a refund?
when I was trying to sign up for the Spotify and Hulu bundle i realized that my college wasn’t on there so I exited out but I looked at my bank account and it says I got charged 5.39 from you gu...
Spotify Star
322 Views
1 replies
0 likes
I have never signed up even for the free Spotify. I don't even have the app. On my phone. I am being charged 9.99 each month and I can't even stop it cause I do not have an account to cancel!! Someone PLEASE help!!
I have never signed up even for the free Spotify. I don't even have the app. On my phone. I am being charged 9.99 each month and I can't even stop it cause I do not have an account to cancel!! Someon...
Casual Listener
299 Views
2 replies
0 likes
i’m confused
i’m confused
890 Views
0 replies
2 likes
Pagamento no cartão aprovado, preenchido o formulário sheerid, porém minha conta não muda para premium.Quero estornar o pagamento do cartão pois paguei e não estou usando.
Pagamento no cartão aprovado, preenchido o formulário sheerid, porém minha conta não muda para premium. Quero estornar o pagamento do cartão pois paguei e não estou usando.
198 Views
0 replies
0 likes
Hi, About 4 monthes ago I bought spotify Premium and I love it. I payed for it using a debit card. When getting this debit card I filled all the information to decline any purchase that would make my checking account go negative. That being said, on ...
Hi, About 4 monthes ago I bought spotify Premium and I love it. I payed for it using a debit card. When getting this debit card I filled all the information to decline any purchase that w...
Community Legend
283 Views
1 replies
0 likes
