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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69518 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133816 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71148 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254526 Views
156 replies
13 likes
I have been patient for a month already since I had my dbit card but whenever I try to upgrade to premium, it says " oops, your card or payment provider is having a bad day, . try again or use another payment mthod" im absolutely sure there's nothing...
I have been patient for a month already since I had my dbit card but whenever I try to upgrade to premium, it says " oops, your card or payment provider is having a bad day, . try again or use anothe...
Spotify Star
204 Views
1 replies
0 likes
So i was trying to sign up for spotify student, it said until i sent in my proof of student i would not be charged, i canceled because i needed to upload from a different PC and when i checked my bank i have been charged, really mad about this becaus...
So i was trying to sign up for spotify student, it said until i sent in my proof of student i would not be charged, i canceled because i needed to upload from a different PC and when i checked my ban...
Spotify Star
317 Views
1 replies
1 likes
I accepted an invite and I accepted but no I have no idea what to do next?
I accepted an invite and I accepted but no I have no idea what to do next?
166 Views
0 replies
0 likes
I have recently upgraded to an iPhone 7 and get 24 subscription to Spotify premium included. I have set this up on my phone and created an accounT using my email address. When I go onTo the app I don't have the premium version and its my subscription...
I have recently upgraded to an iPhone 7 and get 24 subscription to Spotify premium included. I have set this up on my phone and created an accounT using my email address. When I go onTo the app I don...
Community Legend
233 Views
1 replies
0 likes
So I am on a Vodafone Red Entertainment contract and I chose the inclusive entertainment package to be Spotify. I followed the very straightforward instructions through Vodafone and then Spotify. Somewhere along the lines, my username has changed fro...
So I am on a Vodafone Red Entertainment contract and I chose the inclusive entertainment package to be Spotify. I followed the very straightforward instructions through Vodafone and then Spotify. Som...
378 Views
0 replies
0 likes
I’ve gone through the page on my account but there in no option to cancel. Is it because I’m going through Facebook or?
I’ve gone through the page on my account but there in no option to cancel. Is it because I’m going through Facebook or?
Community Legend
268 Views
1 replies
0 likes
Hi when i go to subscribe to the 30 day free trial it comes up maximum subscribtions to one mobile number exceeded. How can i get past this.
Hi when i go to subscribe to the 30 day free trial it comes up maximum subscribtions to one mobile number exceeded. How can i get past this.
Spotify Star
302 Views
1 replies
0 likes
I just got the student discount. I was charged 3 times for it. Will I be refunded? Pretty upset about that. Almost $15 for a $5 student premium? Worse than paying for the monthly premium of $9.99.
I just got the student discount. I was charged 3 times for it. Will I be refunded? Pretty upset about that. Almost $15 for a $5 student premium? Worse than paying for the monthly premium of $9.99.&nb...
Spotify Star
211 Views
1 replies
0 likes
On my profile it says that i have one month free i accidentally clicked on the university discount but i noticed and went back and choose the regular it says i have the regular premium for 99mxn but i have a charge on my card for 49mxn. Why?
On my profile it says that i have one month free i accidentally clicked on the university discount but i noticed and went back and choose the regular it says i have the regular premium for 99mxn but ...
Spotify Star
306 Views
1 replies
0 likes
I started the payment for the Students (4.99€) but I accidentally closed the window when I had to insert the selfcertification that I'm an University of Catania (ITA) student so I cant come back to this window, but they took the money on my MasterCar...
I started the payment for the Students (4.99€) but I accidentally closed the window when I had to insert the selfcertification that I'm an University of Catania (ITA) student so I cant come back to t...
Spotify Star
233 Views
1 replies
0 likes
I just bought two Spotify premium cards through Amazon for $30 each and when i try and Redeem them itsays the codes are invalid. What is the problem and can it be resolved.
I just bought two Spotify premium cards through Amazon for $30 each and when i try and Redeem them itsays the codes are invalid. What is the problem and can it be resolved.
Spotify Star
203 Views
1 replies
0 likes
Me ajudem, eu já cancelar minha conta Premium e depois de quase 1 mês cancelado veio a cobrança e além disso o meu cartão está pedindo anuidade que terei que pagar 21,00 reais por 3 meses. Isso é ridículo, cancelei pela 2 vez. Quero que tirem essa co...
Me ajudem, eu já cancelar minha conta Premium e depois de quase 1 mês cancelado veio a cobrança e além disso o meu cartão está pedindo anuidade que terei que pagar 21,00 reais por 3 meses. Isso ...
Spotify Star
529 Views
3 replies
0 likes
I have premium, I paid for it through the website online. And when I go to the app on my iPhone. It shows I don’t have premium? How do I get premium on my app? So I can download the songs onto the app?
I have premium, I paid for it through the website online. And when I go to the app on my iPhone. It shows I don’t have premium? How do I get premium on my app? So I can download the songs onto the ap...
Moderator
275 Views
1 replies
0 likes
I was at school all day today listening to my Spotify premium, I have a family premium subscription and I’ve had it probably since last year, I was listening to it on my chromebook when I was doing my assignments during class but the moment I got hom...
I was at school all day today listening to my Spotify premium, I have a family premium subscription and I’ve had it probably since last year, I was listening to it on my chromebook when I was doing m...
Moderator
321 Views
1 replies
0 likes
My dad has the premium family plan. It was working fine until I updated my phone two days ago. Now it comes up as a free account with ALL of my music and playlists deleted. I went onto his account, and it says my email is one of the "members" but it ...
My dad has the premium family plan. It was working fine until I updated my phone two days ago. Now it comes up as a free account with ALL of my music and playlists deleted. I went onto his account, a...
Moderator
230 Views
1 replies
0 likes
First of all I would like to say that I am highly upset and I want the two payments that are pending on my spotify account to be refunded. You guys hold also definitely look in to getting a phone service because it would be more convenient for me tha...
First of all I would like to say that I am highly upset and I want the two payments that are pending on my spotify account to be refunded. You guys hold also definitely look in to getting a phone ser...
Moderator
317 Views
1 replies
0 likes
For about two weeks I am trying different ways to find a way to cancel my Premium account that I have been charged for this month after the free trial, so I would not be charged again. The funny thing is that my account was not premium on that 3 mont...
For about two weeks I am trying different ways to find a way to cancel my Premium account that I have been charged for this month after the free trial, so I would not be charged again. The funny...
Casual Listener
360 Views
3 replies
0 likes
IT IS SO NOT FAIR THAT HIGH SCHOOL KIDS CANT GET PREMIUM FOR THE STUDENT DISCOUNT. WE HAVE TO PAY MORE MONEY THAN COLLEGE STUDENTS AND WE MAKE VERY LITTLE MONEY IF ANY.
IT IS SO NOT FAIR THAT HIGH SCHOOL KIDS CANT GET PREMIUM FOR THE STUDENT DISCOUNT. WE HAVE TO PAY MORE MONEY THAN COLLEGE STUDENTS AND WE MAKE VERY LITTLE MONEY IF ANY.
Newbie
351 Views
2 replies
1 likes
Cambie de tarjeta para mi pago mensual y por error me cobraron un año. Favor como puedo solucionar el problema. Gracias
Cambie de tarjeta para mi pago mensual y por error me cobraron un año. Favor como puedo solucionar el problema. Gracias
159 Views
0 replies
0 likes
Hi, My spotify jumped to free this morning, even though i paid my bills.I saw that a lot of people have these kinds of questions. Is it a system malfunction? kind regars,Emma van Os
Hi, My spotify jumped to free this morning, even though i paid my bills. I saw that a lot of people have these kinds of questions. Is it a system malfunction? kind regars, Emma va...
Newbie
244 Views
1 replies
0 likes
