Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62587 Views
- 43 replies
- 3 likes
- 62587 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8119 Views
- 23 replies
- 2 likes
- 8119 Views
- 23 replies
- 2 likes
Superuser Contribution Charged 3 times in a month
I have been charged three times today. My teenage daughter tried to cancel her two subscriptions since last month and she has been unsuccessful. I was finally able to cancel today. Can I have a refund for these three charges? Thank you.
- I have been charged three times today. My teenage daughter tried to cancel her two subscriptions since last month and she has been unsuccessful. I was finally able to cancel today. Can I have a refun...
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- Newbie
- 181 Views
- 2 replies
- 0 likes
- 181 Views
- 2 replies
- 0 likes
Cant skip songs on premium
Tried logging out and deleting and reinstalling the app nothong worked and payment is in
- Tried logging out and deleting and reinstalling the app nothong worked and payment is in
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- Spotify Star
- 200 Views
- 3 replies
- 0 likes
- 200 Views
- 3 replies
- 0 likes
I´m trying to subscribe again to premium
Hey guys I´m trying to subcribe again to premium but my debit card it´s being denied. It´s the fifth day I try. I called to the bank and they told me that everything´s in order. Can I still pay with debit card? I used to. Please let me know
- Hey guys I´m trying to subcribe again to premium but my debit card it´s being denied. It´s the fifth day I try. I called to the bank and they told me that everything´s in order. Can I still pay with ...
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- Spotify Star
- 193 Views
- 3 replies
- 0 likes
- 193 Views
- 3 replies
- 0 likes
Superuser Contribution Quiero saber si soy candidato a la promoción de 3 meses por 9 pesos.
Recién descargué la aplicación por primera vez, quisiera saber si soy candidato a la promo de 3 meses por 9 pesos o bien, si la promoción sigue vigente. Saludos.
- Recién descargué la aplicación por primera vez, quisiera saber si soy candidato a la promo de 3 meses por 9 pesos o bien, si la promoción sigue vigente. Saludos.
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- Roadie
- 204 Views
- 1 replies
- 0 likes
- 204 Views
- 1 replies
- 0 likes
Superuser Contribution Family-member gets no invitation by e-mail
I´ve got a premium subscription and have invited a family-member to join, but he gets no invitation by e-mail. Whats the problem?We live at the same adress and the e-mail adress is correct....
- I´ve got a premium subscription and have invited a family-member to join, but he gets no invitation by e-mail. Whats the problem? We live at the same adress and the e-mail adress is correct....
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I can not listen song without internet altough ı have premium
- I can not listen song without internet altough ı have premium
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- Roadie
- 133 Views
- 1 replies
- 0 likes
- 133 Views
- 1 replies
- 0 likes
Superuser Contribution Premiun gets payed, still accounts set to free.
Hi there! My parents is having trouble with their account. It gets the monthly debit, also checked with the bank and yes, the payment gets through. Still their account is set on free, and if they want premiun, it has to be payed for, even if they pay...
- Hi there! My parents is having trouble with their account. It gets the monthly debit, also checked with the bank and yes, the payment gets through. Still their account is set on free, and if they wan...
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- Spotify Star
- 156 Views
- 2 replies
- 0 likes
- 156 Views
- 2 replies
- 0 likes
Superuser Contribution Perdi primiun al restablecer contraseña y tengo mas de un ano de suscripción
Como recupero mi suscripción Primiun que perdí al restablecer la contraseña?
- Como recupero mi suscripción Primiun que perdí al restablecer la contraseña?
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- Roadie
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Pague y ahora no soy el administrador
Pague mi cuenta, se supone que yo soy administrador, pero puso a mi hermano como administrador qué pasa?
- Pague mi cuenta, se supone que yo soy administrador, pero puso a mi hermano como administrador qué pasa?
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- Roadie
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Solved!! Premium
HiI have Spotify with adds how do I upgrade to premium
- Hi I have Spotify with adds how do I upgrade to premium
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution No me deja pagar.
Hola!desde ayer estoy intentado comprar premium pero no me deja, me rechazó dos tarjetas y sigue sin funcionar.Que hago?
- Hola! desde ayer estoy intentado comprar premium pero no me deja, me rechazó dos tarjetas y sigue sin funcionar. Que hago?
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- Roadie
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Superuser Contribution Pay by Mobile Not working
I can't avail spotify premium 'cause there wasn't an option on prepaid payment
- I can't avail spotify premium 'cause there wasn't an option on prepaid payment
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- Roadie
- 1141 Views
- 1 replies
- 0 likes
- 1141 Views
- 1 replies
- 0 likes
Superuser Contribution Pago inicial no pasa
Desde hace una semana, e intentado crear una cuenta de plan familiar y me encuentro con el mismo problema:No me permite hacer el pago con ninguno de los metodos electronicos. ¿Qué puedo hacer?
- Desde hace una semana, e intentado crear una cuenta de plan familiar y me encuentro con el mismo problema: No me permite hacer el pago con ninguno de los metodos electronicos. ¿Qué puedo hace...
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- Roadie
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Superuser Contribution Cambiar pais y datos de pago
Hola! Quiero cambiar el pais y datos de pago pero cuando pongo el nuevo pais me aparece una oferta de pago familiar o de descuento estudiantil o spotify todo el año, yo solo quiero pagar mes a mes y no me da la opcion.Gracias por la ayuda!
- Hola! Quiero cambiar el pais y datos de pago pero cuando pongo el nuevo pais me aparece una oferta de pago familiar o de descuento estudiantil o spotify todo el año, yo solo quiero pagar mes a mes y ...
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- Roadie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution Cuenta familiar
No entiendo porque al ingresar a mis familiares a la cuenta familiar, y después de confirmar su dirección, spotify los saca con el famoso correo de que no se pudo confirmar la dirección. ¿Como puedo hacer para que se valide la dirección de mis famili...
- No entiendo porque al ingresar a mis familiares a la cuenta familiar, y después de confirmar su dirección, spotify los saca con el famoso correo de que no se pudo confirmar la dirección. ¿Como...
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- Roadie
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Charged twice per month
You have been charging my card twice a month for months now. I need it to stop
- You have been charging my card twice a month for months now. I need it to stop
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Conta Familia
Tenho uma conta de família onde é o Administrador. Porem ela mudou de administrador sozinha e não consigo me colocar como administrador novamente. O que faço? Algem pode me ajudar?
- Tenho uma conta de família onde é o Administrador. Porem ela mudou de administrador sozinha e não consigo me colocar como administrador novamente. O que faço? Algem pode me ajudar?
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- Spotify Star
- 310 Views
- 1 replies
- 0 likes
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Community Website
- 310 Views
- 1 replies
- 0 likes
Problems with account
I already have an account with a playlist I wold like to have it back I need help please
- I already have an account with a playlist I wold like to have it back I need help please
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Can't upgrade
I had an account and my subscription was cancelled and I was logged out , I can now not upgrade on any account and I was in a live chat but for some reason I can't find this again and I can't get back into it
- I had an account and my subscription was cancelled and I was logged out , I can now not upgrade on any account and I was in a live chat but for some reason I can't find this again and I can't get bac...
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- Spotify Star
- 208 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Solved!! Can't cancel premium cuz spotify.com says I havent!
Hi guys, Please help me out here. I just can not figure out how to cancel my premium account. because when I log in to spotify.com it askes me to get the premium account instead of telling me that I alreaddy have the account. Please let me know.... b...
- Hi guys, Please help me out here. I just can not figure out how to cancel my premium account. because when I log in to spotify.com it askes me to get the premium account instead of telling...
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- Spotify Star
- 392 Views
- 3 replies
- 0 likes
- 392 Views
- 3 replies
- 0 likes