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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

151486 Views

69 replies

10 likes

Premium for Family
  • 151486 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

97334 Views

89 replies

4 likes

  • 97334 Views
  • 89 replies
  • 4 likes

Premium Downloading Issue

I am on a trial right now for premium account. All I want is to be able to do is simply find single songs (not albums), put them on a memory stick and listen to them in my car!!! Can this be done?

Visitor

I am on a trial right now for premium account. All I want is to be able to do is simply find single songs (not albums), put them on a memory stick and listen to them in my car!!! Can this be done?

user-removed

Not applicable

295 Views

2 replies

0 likes

  • 295 Views
  • 2 replies
  • 0 likes

Superuser Contribution 30 vs 7 days trial

Hi guys, i signed up today the 22nd of August to the free trial. spotify told me i will be charged on september 21st for the following month. it means 1 month of free trial. then i opened the app from smartphone that was welcoming me for 7 days of tr...

Casual Listener

Hi guys,   i signed up today the 22nd of August to the free trial. spotify told me i will be charged on september 21st for the following month. it means 1 month of free trial.   then i ...

Julian

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have premium account, but cant access it on desktop.

I have a premium account on my mobile, but when I log into account on desktop, it asks me if I want to upgrade!! Really annoying now.I've deleted and reinstalled Spotify and logged in and out many times.HELP!!

Newbie

I have a premium account on my mobile, but when I log into account on desktop, it asks me if I want to upgrade!! Really annoying now. I've deleted and reinstalled Spotify and logged in and out many ...

Julian

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution -Help- Cancel spotify subscription

Hello, how to cancel a spotify subscription without knowing the identifiers nor the mail? I obviously have access to my bank account.thank you very much

Newbie

Hello, how to cancel a spotify subscription without knowing the identifiers nor the mail? I obviously have access to my bank account. thank you very much

Julian

Moderator

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing payment date

I was wondering if there is any way to be able to change the date of which the payment for Spotify come out on.

Newbie

I was wondering if there is any way to be able to change the date of which the payment for Spotify come out on.

Julian

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Necesito ayuda(Doble pago)

El 18 de Agosto yo quería pasarme a Premiun así que con mi Tarjeta de Débito intente pagar pero no se pudo, después de un día vi en mi resumen de la tarjeta y me fijé de que el pago de había aplicado 2 veces y nisiquiera me pase a premium. Alguien po...

Newbie

El 18 de Agosto yo quería pasarme a Premiun así que con mi Tarjeta de Débito intente pagar pero no se pudo, después de un día vi en mi resumen de la tarjeta y me fijé de que el pago de había aplicado...

Julian

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for both Spotify and Spotify Premium Family

I have been charged both for Spotify (99NOK) and Spotify Premium Family (149NOK). I only want to keep Spotify Premium Family. How do I do that?

Newbie

I have been charged both for Spotify (99NOK) and Spotify Premium Family (149NOK). I only want to keep Spotify Premium Family. How do I do that?    

Julian

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Solved!! Premium account but can't skip tracks

Title says it all. I have premium and can't skip more than a few tracks before it tells me "that's a premium feature". Logged out and back in, checked everything in my account. All says premium. Please fix this soon. I had a subscription to another m...

Newbie

Title says it all. I have premium and can't skip more than a few tracks before it tells me "that's a premium feature". Logged out and back in, checked everything in my account. All says premium. Plea...

Sashiyasashi

Newbie

1032 Views

4 replies

0 likes

  • 1032 Views
  • 4 replies
  • 0 likes

Superuser Contribution Paid for 3 months, 1 month passed and yet I got charged.

Hello!I paid for a 3-month premium membership for 387 PHP. I registered for the Premium membership on July 12, 2017. A month has passed, August 11, 2017, and I got charged 129 PHP even if 3 months haven't passed yet. Any help?

Casual Listener

Hello! I paid for a 3-month premium membership for 387 PHP. I registered for the Premium membership on July 12, 2017. A month has passed, August 11, 2017, and I got charged 129 PHP even if 3 months ...

Julian

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching Subscriptions

Is there a way in which I can just switch my account to the student discount? Or would I need to cancel my current suprscription through iTunes and then resign up, through my same account, onto the student discount?

Newbie

Is there a way in which I can just switch my account to the student discount? Or would I need to cancel my current suprscription through iTunes and then resign up, through my same account, onto the s...

Julian

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription Question

Hello, Right now my dad has a premium account and he was looking to make it a family account to add me and my sister. If that happens, will all 3 of us be able to access the playlists already made? Or only my dad? If only my dad can, can you transfer...

Newbie

Hello,   Right now my dad has a premium account and he was looking to make it a family account to add me and my sister. If that happens, will all 3 of us be able to access the playlists alread...

Julian

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelé mi suscripción Premium y aún me siguen cobrando en la T.C.

Buenas noches, quería saber que debo hacer para que me dejen de hacer cargos a la tarjeta de crédito, cancele mi suscripción hace más de un mes y en el extracto de la tarjeta de este mes me siguen cobrando como si fuese premium, sin embargo no lo soy...

Newbie

Buenas noches, quería saber que debo hacer para que me dejen de hacer cargos a la tarjeta de crédito, cancele mi suscripción hace más de un mes y en el extracto de la tarjeta de este mes me siguen co...

Julian

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Sporify premium 3 mesi a 0,99€

Sono arrivata al termine dell'offerta premium a 0,99€ ma vorrei togliere spotify premium visto che non lo ho sfruttato molto in questi 3 mesi. L'unico problema è che se vado nella sessione abbonamento c'è scritto che stanno facendo aggiornamenti e no...

Newbie

Sono arrivata al termine dell'offerta premium a 0,99€ ma vorrei togliere spotify premium visto che non lo ho sfruttato molto in questi 3 mesi. L'unico problema è che se vado nella sessione abbonament...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Superuser Contribution Pago Premium

Pague spotify premium con una tarjeta de estados unidos, yo vivo en México. Me llego un mensaje al teléfono donde ya se hizo el cobro pero no se ha cambiado mi cuenta.

Newbie

Pague spotify premium con una tarjeta de estados unidos, yo vivo en México. Me llego un mensaje al teléfono donde ya se hizo el cobro pero no se ha cambiado mi cuenta.

Julian

Moderator

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Student Discount

I have four pending student subscriptions instead of just one. Can I please have those extra subscriptions taken off.

Casual Listener

I have four pending student subscriptions instead of just one. Can I please have those extra subscriptions taken off.

Jacob

Community Legend

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Charging problem

I was charged for two student discounts, even though my school wasn't found. So I decided to just do the normal Spotify payment and I wasn't charged for that at all. How do I cancel two payments?

Newbie

I was charged for two student discounts, even though my school wasn't found. So I decided to just do the normal Spotify payment and I wasn't charged for that at all. How do I cancel two payments?

Jacob

Community Legend

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Charged 3 times for Spotify Premium Student

I tried purchasing Spotify Premium for Students a couple minutes ago. The first two times, my card information went through but they weren't able to verify my status as a university student. The third time around, I manually verified my status using ...

Newbie

I tried purchasing Spotify Premium for Students a couple minutes ago.  The first two times, my card information went through but they weren't able to verify my status as a university student. &n...

Jacob

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Charged 3 times for the student Spotify

I was charged three times instead of one for Spotify student and was wondering if I could get my money back that'd be great.

Newbie

I was charged three times instead of one for Spotify student and was wondering if I could get my money back that'd be great. 😅

Jacob

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged and at the wrong date. URGENT.

Hello< i was a previous student premium account holder that tried to reset his premium account and even though I did it overcharged me for the regular 10 dollars and took money out of my account at a earlier date than usual so I did not have the mone...

Newbie

Hello< i was a previous student premium account holder that tried to reset his premium account and even though I did it overcharged me for the regular 10 dollars and took money out of my account a...

Julian

Moderator

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes