Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 81288 Views
- 50 replies
- 4 likes
- 81288 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10160 Views
- 23 replies
- 2 likes
- 10160 Views
- 23 replies
- 2 likes
Canada account???
I am an Aussie living in Canada and I am trying to update my account details so that I have a Canadian card attached but it is telling me that the country I have listed (Canada) isn't part of the Spotify community???? It wont let me update my card de...
- I am an Aussie living in Canada and I am trying to update my account details so that I have a Canadian card attached but it is telling me that the country I have listed (Canada) isn't part of the Spo...
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- 88 Views
- 0 replies
- 0 likes
- 88 Views
- 0 replies
- 0 likes
Solved!! Using Spotify premium outside the U.K.
I'm just wondering, can a family member who is outside the U.K (Canada) would be able to use my Spotify premium account?
- I'm just wondering, can a family member who is outside the U.K (Canada) would be able to use my Spotify premium account?
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- Spotify Star
- 302 Views
- 5 replies
- 0 likes
- 302 Views
- 5 replies
- 0 likes
Card wouldnt go through unfair outcome
So about two and a half weeks ago I got spotty and it said I could get three months of premium for $0.99 a month but there was a problem with my payment so I bypassed it and now it completely kicked me off premium and it says it's $9.99 a month now l...
- So about two and a half weeks ago I got spotty and it said I could get three months of premium for $0.99 a month but there was a problem with my payment so I bypassed it and now it completely kicked ...
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- 141 Views
- 0 replies
- 0 likes
- 141 Views
- 0 replies
- 0 likes
Solved!! Premium subscription NOT working
Hello Spotify, I received an email offer of 3 months Premium for $0.99 CAD, which I signed up for on June 26. There is a receipt in my inbox verifying the charge and the subscription. This has not activated on my account and I am still on Spotify fre...
- Hello Spotify, I received an email offer of 3 months Premium for $0.99 CAD, which I signed up for on June 26. There is a receipt in my inbox verifying the charge and the subscription.&...
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- Casual Listener
- 293 Views
- 2 replies
- 0 likes
- 293 Views
- 2 replies
- 0 likes
Subscribed free trial but unable to purchase directly
Hi Spotify team. I have subscribed free trial and now I would like to purchase it directly and totally use the premium feature. I really need it as soon as possible. Thank you.
- Hi Spotify team. I have subscribed free trial and now I would like to purchase it directly and totally use the premium feature. I really need it as soon as possible. Thank you.
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- Spotify Star
- 130 Views
- 1 replies
- 0 likes
- 130 Views
- 1 replies
- 0 likes
se genera un interes por pago tardio? de cuanto?
sin él podido Realizar mi pago! y Corto ayerCuanto seria el interes Que génera o como Funciona?
- sin él podido Realizar mi pago! y Corto ayer Cuanto seria el interes Que génera o como Funciona?
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- Spotify Star
- 611 Views
- 1 replies
- 0 likes
- 611 Views
- 1 replies
- 0 likes
Premium familiar no me funciona
Me uní a un plan familiar y ya confirme la cuenta con el codigo pero cuando me logueo no me sale premium ayudaa
- Me uní a un plan familiar y ya confirme la cuenta con el codigo pero cuando me logueo no me sale premium ayudaa
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- Spotify Star
- 116 Views
- 1 replies
- 0 likes
- 116 Views
- 1 replies
- 0 likes
Ayuda¡
Leyó tenía spofity premium y me enviaron un correo para que activará mi cuenta pero no lo hice porque no lo había visto y me cambiaron a spofity gratis y ahora que quiero el premium ya que yo no soy el titular pongo la dirección correcta que ya había...
- Leyó tenía spofity premium y me enviaron un correo para que activará mi cuenta pero no lo hice porque no lo había visto y me cambiaron a spofity gratis y ahora que quiero el premium ya que yo no soy ...
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- 96 Views
- 0 replies
- 0 likes
- 96 Views
- 0 replies
- 0 likes
Spotify Premium Family stopped working
We have had Spotify Premium Family for a while and it worked fine. A week or so ago it stoped working, and every time we log into Spotify it says we are on the free service. Our bank account has been charged, so I know we are still paying for it. How...
- We have had Spotify Premium Family for a while and it worked fine. A week or so ago it stoped working, and every time we log into Spotify it says we are on the free service. Our bank account has been...
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- Spotify Star
- 176 Views
- 2 replies
- 0 likes
- 176 Views
- 2 replies
- 0 likes
Superuser Contribution Changing subscriptions
I have premium and paid for a year of service upfront. This subscription is due again in October for the following year. However, want to upgrade to family now. Will I just pay the difference and how will I know this will happen?
- I have premium and paid for a year of service upfront. This subscription is due again in October for the following year. However, want to upgrade to family now. Will I just pay the difference and how...
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- Roadie
- 941 Views
- 1 replies
- 0 likes
- 941 Views
- 1 replies
- 0 likes
Superuser Contribution Annual Subscription
I paid for an annual subscription but why is it still charging monthly?
- I paid for an annual subscription but why is it still charging monthly?
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- Roadie
- 635 Views
- 1 replies
- 0 likes
- 635 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
I can't find out any premium item in Spotify app,I want to premium.
- I can't find out any premium item in Spotify app,I want to premium.
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- Roadie
- 148 Views
- 1 replies
- 0 likes
- 148 Views
- 1 replies
- 0 likes
Superuser Contribution Not taking my payment
I used my globe prepaid load to subscribe to premium but it's not taking it. It would say that something's wrong.
- I used my globe prepaid load to subscribe to premium but it's not taking it. It would say that something's wrong.
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- Roadie
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelar conta
NAO CONSIGO CANCELAR A MINHA CONTA POIS NAO APARECE ESSA OPÇÃO !!! SEGUNDO O SITE EU AINDA SOU FREE POREM A COBRANÇA VEM TODO MES NO MEU CARTÃO !
- NAO CONSIGO CANCELAR A MINHA CONTA POIS NAO APARECE ESSA OPÇÃO !!! SEGUNDO O SITE EU AINDA SOU FREE POREM A COBRANÇA VEM TODO MES NO MEU CARTÃO !
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- Roadie
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Premium isn't working
I payed 0.99 for 3 months of premium recently and it charged my account but my spotify isn't premium. I've tried logging out and back in, I've tried reinstalling and nothings worked. Please help as soon as possible.
- I payed 0.99 for 3 months of premium recently and it charged my account but my spotify isn't premium. I've tried logging out and back in, I've tried reinstalling and nothings worked. Please help as s...
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- Roadie
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Superuser Contribution Paguei mas não está liberado meu Spotify Premium
Ola, minha conta premiu parou de funcionar e gostaria de mudar para o plano familiar
- Ola, minha conta premiu parou de funcionar e gostaria de mudar para o plano familiar
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- Roadie
- 1710 Views
- 1 replies
- 0 likes
- 1710 Views
- 1 replies
- 0 likes
Superuser Contribution problem with gift premium
I ve a premium family subscription. I've tried to gift a premium (1 month) to a friend of mine (spotify free account) but the payment failed and an error message appeared "you are premium family...can't change your status...etc...). But I DO NOT WANT...
- I ve a premium family subscription. I've tried to gift a premium (1 month) to a friend of mine (spotify free account) but the payment failed and an error message appeared "you are premium family...ca...
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- Roadie
- 945 Views
- 1 replies
- 0 likes
- 945 Views
- 1 replies
- 0 likes
Me quitan Spotify premium (plan familiar) por no confirmar el domicilio
Hola, me mandaron un correo pidiendo que verificara mi cuenta, en el cual me pedían SOLAMENTE el código postal. Puse el mismo que el titular de la cuenta y al los días recibo otro correo, en el que me dicen que no han podido verificar la cuenta por l...
- Hola, me mandaron un correo pidiendo que verificara mi cuenta, en el cual me pedían SOLAMENTE el código postal. Puse el mismo que el titular de la cuenta y al los días recibo otro correo, en el que m...
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- 177 Views
- 0 replies
- 1 likes
- 177 Views
- 0 replies
- 1 likes
Superuser Contribution get premium
i paid the fee but i can't get premium
- i paid the fee but i can't get premium
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- Roadie
- 145 Views
- 1 replies
- 0 likes
- 145 Views
- 1 replies
- 0 likes
Superuser Contribution I need my account deleted
I accidentally signed up for premium can u please delete my account
- I accidentally signed up for premium can u please delete my account 😘
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- Roadie
- 916 Views
- 1 replies
- 0 likes
- 916 Views
- 1 replies
- 0 likes