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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129015 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
57469 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
232794 Views
144 replies
13 likes
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account? (Current account is paid with paysafe and i want to pay ...
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account? (Curr...
Music Fan
308 Views
1 replies
0 likes
Why am I being charged $16 a month all of a sudden? Also I have been charged $16 and another $10 two months in a row... if this isn't resolved and I don't get my money back I will cancel. This is bull.
Why am I being charged $16 a month all of a sudden? Also I have been charged $16 and another $10 two months in a row... if this isn't resolved and I don't get my money back I will cancel. This is bul...
181 Views
0 replies
0 likes
So I signed up for Premium service and can't seem to be able to play the Playlist I created without first turning on my data or having WiFi available.I was under the impression that I could listen without having to do that with the Premium service.
So I signed up for Premium service and can't seem to be able to play the Playlist I created without first turning on my data or having WiFi available. I was under the impression that I could listen ...
Music Fan
586 Views
7 replies
0 likes
i want to get spotify premium but i don't have a credit card or a pay pal only itunes money and i want to pay for spotify through that, how do i? i don't care if it's 12.99 i just want premium
i want to get spotify premium but i don't have a credit card or a pay pal only itunes money and i want to pay for spotify through that, how do i? i don't care if it's 12.99 i just want premium
Spotify Star
285 Views
1 replies
0 likes
Hi guys I changed my password and cancelled my debit card - which is linked to my Spotify premium account and now when I log back in it's the free version. I've updated my card details, logged out and in again but still no luck. Any ideas?Thank you
Hi guys I changed my password and cancelled my debit card - which is linked to my Spotify premium account and now when I log back in it's the free version. I've updated my card details, logged out an...
175 Views
0 replies
0 likes
Hello,I got an email saying that my payment (Premium) failed. I tried to update my credit card information and I received an error saying, "Oops! Something went wrong, please try again." I tried several other cards only to have the same result. Can I...
Hello, I got an email saying that my payment (Premium) failed. I tried to update my credit card information and I received an error saying, "Oops! Something went wrong, please try again." I tried se...
259 Views
0 replies
0 likes
Hola a todos espero y me puedan responder pronto. Quiero contratar el plan familiar por $149.50 pesos (mexicanos) al mes, pero al momento de poner los datos de mi tarjeta me paso lo siguiente:1) Marcaba error en la tarjeta que decia "ups al parece qu...
Hola a todos espero y me puedan responder pronto. Quiero contratar el plan familiar por $149.50 pesos (mexicanos) al mes, pero al momento de poner los datos de mi tarjeta me paso lo siguient...
Roadie
306 Views
1 replies
0 likes
My Student discount expired in July, I only noticed as the amount that went out of my bank account doubled from $4.99 to $9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I never...
My Student discount expired in July, I only noticed as the amount that went out of my bank account doubled from $4.99 to $9.99. I understand that Spotify are supposed to send an email out to alert yo...
Spotify Star
333 Views
1 replies
0 likes
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
Spotify Star
274 Views
3 replies
0 likes
Hi!I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says: "Unfortunately, something went wrong. Try again.". I...
Hi! I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says:...
Music Fan
205 Views
1 replies
0 likes
I was told once my student discount expired, I would receive an email to inform me to renew. Well, I never received an email, and I have been charged the regular premium price. How do I go about renewing this, and being reimbursed for the $9.99/Mo. p...
I was told once my student discount expired, I would receive an email to inform me to renew. Well, I never received an email, and I have been charged the regular premium price. How do I go about rene...
Regular
220 Views
1 replies
0 likes
I got a message for my Philips fidelio system that the spotify service on it will be discontinued . It is the only reason I bought the speaker to begin with It does make other streaming music providers more attractive for me so I will rethink continu...
I got a message for my Philips fidelio system that the spotify service on it will be discontinued . It is the only reason I bought the speaker to begin with It does make other s...
162 Views
0 replies
0 likes
Me ofereceram 30 dias grátis, mas pediram meu cartão é já me cobraram. Como resolver, é complicado entrar em contato.
Me ofereceram 30 dias grátis, mas pediram meu cartão é já me cobraram. Como resolver, é complicado entrar em contato.
Spotify Star
977 Views
6 replies
0 likes
I have Premium Family - three Accounts are working properly, but one account is only working as Free account. I sent an invitation by mail, logged in with this invitation but Account is only free.What can I do? Thx for helping
I have Premium Family - three Accounts are working properly, but one account is only working as Free account. I sent an invitation by mail, logged in with this invitation but Account is only free. W...
205 Views
0 replies
1 likes
1 of the 4 family invites I send is not actually being sent. All 4 have gmail but this mail address is not receiving the invite. Tried resending, deleting, re-creating etc. HOW can I fix this?
1 of the 4 family invites I send is not actually being sent. All 4 have gmail but this mail address is not receiving the invite. Tried resending, deleting, re-creating etc. HOW can I fix thi...
206 Views
0 replies
0 likes
I had premium then upgraded to family. Was charged the family fee and have now just been charged the premium fee again?
I had premium then upgraded to family. Was charged the family fee and have now just been charged the premium fee again?
Community Legend
191 Views
1 replies
0 likes
I can play music offline, go offline, pick any track I want, and it says I have premium. I have limited skips and can't go back a song at all. Not sure what is happening. Have access to everything on the computer but not on my phone.
I can play music offline, go offline, pick any track I want, and it says I have premium. I have limited skips and can't go back a song at all. Not sure what is happening. Have access to everything on...
Newbie
369 Views
5 replies
0 likes
I just upgraded to premium & now I can't play any music, not even my playlists from free subscription
I just upgraded to premium & now I can't play any music, not even my playlists from free subscription
Casual Listener
254 Views
2 replies
0 likes
Paid for premium every month and now i can't get to my music and mail from spotify said i didn't pay. The bank confirmed that payment has been done. What do i have to do please? Need my music
Paid for premium every month and now i can't get to my music and mail from spotify said i didn't pay. The bank confirmed that payment has been done. What do i have to do please? Need my music😔
Not applicable
202 Views
1 replies
0 likes
I recently got a new debit card, and tried to change my card info on spotify but it doesn't seem to be working. My card is activated and I can make payments. I tried switching my wi fi connection, and using a different browser. I even tried using the...
I recently got a new debit card, and tried to change my card info on spotify but it doesn't seem to be working. My card is activated and I can make payments. I tried switching my wi fi connection, an...
163 Views
0 replies
0 likes
