Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62494 Views
- 43 replies
- 3 likes
- 62494 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8090 Views
- 23 replies
- 2 likes
- 8090 Views
- 23 replies
- 2 likes
laptop and computer premium
this maybe a dumb question but im just super on edge, i was wondering if i psy for premium on a laptop, will i have premium on my iphone and android (i have two phones). sounds dumb but i dont know.
- this maybe a dumb question but im just super on edge, i was wondering if i psy for premium on a laptop, will i have premium on my iphone and android (i have two phones). sounds dumb but i dont know.
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Premium Family mit Gutscheinkarte bezahlen?
Hallo, ich würder gern von Premium auf Premium Family wechseln! Mein Konto ist auch schon auf die gratis Version eingestellt und jz hätte ich gerne den wechsel vorgenommen. Habe dafür eine Gutscheinkarte gekauft und weis jzt nicht ob ich damit Spotif...
- Hallo, ich würder gern von Premium auf Premium Family wechseln! Mein Konto ist auch schon auf die gratis Version eingestellt und jz hätte ich gerne den wechsel vorgenommen. Habe dafür eine G...
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- Spotify Star
- 19268 Views
- 1 replies
- 1 likes
- 19268 Views
- 1 replies
- 1 likes
Spotify Premium for only 0,99€
Hi!I I'm trying to activate Spotify Premium offer fine only 0,99€ but in the reference section I do not see the offer.I know there is time until June 27 to activate the offer.Please help me!
- Hi! I I'm trying to activate Spotify Premium offer fine only 0,99€ but in the reference section I do not see the offer. I know there is time until June 27 to activate the offer. Please help me!
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- Newbie
- 251 Views
- 1 replies
- 0 likes
- 251 Views
- 1 replies
- 0 likes
Superuser Contribution I got the 99p spotify premium deal but its not working?
I got it today because I have a flight tomorrow and want to be able to listen to my playlists,any help?my accounthasnt even acknowledged it and i've payed twice!
- I got it today because I have a flight tomorrow and want to be able to listen to my playlists,any help? my accounthasnt even acknowledged it and i've payed twice!
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- Casual Listener
- 264 Views
- 2 replies
- 0 likes
- 264 Views
- 2 replies
- 0 likes
Solved!! no puedo suscribirme a premium
no puedo suscribirme a premium queria aprovechar la promocion y no me acepta ninguna tarjeta
- no puedo suscribirme a premium queria aprovechar la promocion y no me acepta ninguna tarjeta
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- Newbie
- 485 Views
- 1 replies
- 0 likes
- 485 Views
- 1 replies
- 0 likes
Over-Charging of Spotify Family Premium Account
Hi, I'll get staight to the point. Since, I used my credit card to pay for Spotify, my bank's statement is always 198.85Php instead of 194.00Php/month. There is 4.85Php difference, may I know why? Thank you and God bless!Regards.David
- Hi, I'll get staight to the point. Since, I used my credit card to pay for Spotify, my bank's statement is always 198.85Php instead of 194.00Php/month. There is 4.85Php difference, may...
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- 108 Views
- 0 replies
- 0 likes
- 108 Views
- 0 replies
- 0 likes
Boleto valor de 16,99
O valor do boleto gerado é de 16,99 ao invés de 1,99 conforme valor promocional. Como proceder?
- O valor do boleto gerado é de 16,99 ao invés de 1,99 conforme valor promocional. Como proceder?
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- 120 Views
- 0 replies
- 0 likes
- 120 Views
- 0 replies
- 0 likes
Superuser Contribution Premium not registered.
I've bought the 0.99 premium offer. Via my iPhone.I got the confirming e-mail, but my status hasn't changed on the phone. It still says "free"...?I've tried logging out, turning off the phone, even deleting, and re-installing the app, and waited a fe...
- I've bought the 0.99 premium offer. Via my iPhone. I got the confirming e-mail, but my status hasn't changed on the phone. It still says "free"...? I've tried logging out, turning off the phone, ...
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- Newbie
- 175 Views
- 2 replies
- 0 likes
- 175 Views
- 2 replies
- 0 likes
Duas Cobranças para a mesma conta
Caros amigos,Dia 04/06 iniciei o upgrade para o plano premium, inserindo todos os dados inclusive de pagamento, mas a página deu erro antes da confirmação e na ocasião eu julguei que não tivesse sido concluída. E também durante todos esses dias desta...
- Caros amigos, Dia 04/06 iniciei o upgrade para o plano premium, inserindo todos os dados inclusive de pagamento, mas a página deu erro antes da confirmação e na ocasião eu julguei que não tivesse si...
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- Spotify Star
- 159 Views
- 1 replies
- 0 likes
- 159 Views
- 1 replies
- 0 likes
Desconto de estudante não chegou
Fui cobrado indevidamente. Eu já tinha a assinatura premium e fiz o cadastro para pegar o desconto de estudante, o valor de R$10,00 pendente apareceu na minha fatura tudo certo, porém fui cobrado o valor de R$16,90, fui verificar agora minha próxima ...
- Fui cobrado indevidamente. Eu já tinha a assinatura premium e fiz o cadastro para pegar o desconto de estudante, o valor de R$10,00 pendente apareceu na minha fatura tudo certo, porém fui cobrado o v...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Marcela Barros
Boa tarde,meu cartão teve que ser cancelado e agora queria mudar o cartão e na hora de atualizar não carrega a mudança.Já tentei várias vezes e eu não quero perder o meu plano.
- Boa tarde,meu cartão teve que ser cancelado e agora queria mudar o cartão e na hora de atualizar não carrega a mudança.Já tentei várias vezes e eu não quero perder o meu plano.
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- Spotify Star
- 169 Views
- 1 replies
- 0 likes
- 169 Views
- 1 replies
- 0 likes
Superuser Contribution Payment does not work
I will buy premium for 0,99 but i can`t pay. I never try out spotify premium thats why I can`t understand the problem. I try out different paying methods.
- I will buy premium for 0,99 but i can`t pay. I never try out spotify premium thats why I can`t understand the problem. I try out different paying methods.
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- Roadie
- 125 Views
- 1 replies
- 0 likes
- 125 Views
- 1 replies
- 0 likes
There's nothing wrong with my credit card but I still can't pay my premium account.
As said above, my credit card is 100% without problems, but I've been receiving lots of e-mails saying that my premium account is gonna be canceled in 2 days. I've tried thousands of times to pay it 'cause I don't wanna loose my everyday music
- As said above, my credit card is 100% without problems, but I've been receiving lots of e-mails saying that my premium account is gonna be canceled in 2 days. I've tried thousands of times to pay it ...
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- Newbie
- 131 Views
- 1 replies
- 0 likes
- 131 Views
- 1 replies
- 0 likes
Superuser Contribution 3 Month subsribtion gift cards
the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
- the 3 month subscribtion gift card is not enough to pay for 3 month premium service after the price raise, what about the remaining value? Will it pay for daily base instead until it all used up?
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- Roadie
- 616 Views
- 1 replies
- 0 likes
- 616 Views
- 1 replies
- 0 likes
Superuser Contribution I cancelled subscription months ago, still got charged
Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
- Like the title says, i cancelled months ago and just now saw that I was continuously charged 10$ each month. How can I get a refund for this, I can't find the company email or support anywhere
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- Roadie
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Superuser Contribution Premium for 17.99 instead of 0.99?
Hello.I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay only 0.99 for 3 months? Thanks
- Hello. I've seen the offer - premium for three monts for 0.99€. I wanted to buy it, but when I clicked to pay with PaySafe Card only normal prices (5.99, 17.99 and 35.94) appeared. How can I pay onl...
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- Roadie
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Superuser Contribution Kreditkarten werden nicht akzeptiert
Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche versucht, also bitte keine Standartantwort. Eine ander...
- Hallo zusammen, ich wollte eine neue Kreditkarte verwenden um meinen Premiumaccount zu bezahlen. Die Karte wird nicht akzeptiert und die alte Karte ebenfalls nicht mehr. Habe schon alles mögliche ver...
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- Roadie
- 484 Views
- 1 replies
- 0 likes
- 484 Views
- 1 replies
- 0 likes
Superuser Contribution Hilfe
Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
- Hey ich habe gerade Spotify Premium gekauft aber es wird irgendwie nicht abgebucht bzw aktiviert...ich habe mich bereits ab und angemeldet
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- Roadie
- 126 Views
- 1 replies
- 0 likes
- 126 Views
- 1 replies
- 0 likes
Superuser Contribution Paid for premium but cant use it
I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription status and it says that I have premium and won't b...
- I paid for premium about a week ago under the 99 cent promotion and it worked on my phone for a day but then all of a sudden I can't choose the songs I want to play anymore. I checked my subscription...
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- Newbie
- 179 Views
- 2 replies
- 0 likes
- 179 Views
- 2 replies
- 0 likes
Problema de pago
Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucursal de mi tarjeta es bancomer y tengo saldo
- Hola! Tengo problema con el pago de mi tarjeta?, desde hace tres dias que intento meter los datos y me la da como incorrecta y pues ya llevo un buen tiempo sin problemas, hasta hace 3 dias, la sucurs...
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- 92 Views
- 0 replies
- 0 likes
- 92 Views
- 0 replies
- 0 likes