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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75548 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140506 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81041 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270945 Views
159 replies
13 likes
How can I change the "classic" Premium subscription to the student version? Thanks!
How can I change the "classic" Premium subscription to the student version? Thanks!
Community Legend
262 Views
1 replies
0 likes
Hello,Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I don't have it right now, I could'nt upload and I wante...
Hello, Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I d...
169 Views
0 replies
0 likes
Hello, I am using Spotify on a Premium for Family plan together with 3 other family members. My current billing date is at 10th every month. I would like to move it to 21th each month. I've read that I need to cancel my subscription, wait for the acc...
Hello, I am using Spotify on a Premium for Family plan together with 3 other family members. My current billing date is at 10th every month. I would like to move it to 21th each month. &nbs...
218 Views
0 replies
0 likes
Hallo Liebes Spotify-Team, Ich habe mir vor ca. 1 1/2 Wochen Spotify-Premium gekauft. Das Problem ist, dass auf meinem Smartphone die Premium-Features nicht aktiviert wurden - abgesehen vom Songs downloaden - jedoch funktioniert alles an meinem PC mi...
Hallo Liebes Spotify-Team, Ich habe mir vor ca. 1 1/2 Wochen Spotify-Premium gekauft. Das Problem ist, dass auf meinem Smartphone die Premium-Features nicht aktiviert wurden - abgesehen vom ...
Community Legend
259 Views
1 replies
0 likes
Alright, so I accidentally activated the 7 day trial for free premium 'n such. Problem is I wanted to use this at a later date. Is it possible that I can revert it to do this somehow? Thanks in advance.
Alright, so I accidentally activated the 7 day trial for free premium 'n such. Problem is I wanted to use this at a later date. Is it possible that I can revert it to do this somehow? Thanks in advan...
Spotify Star
249 Views
1 replies
0 likes
Vodafone says my subscription will be lost once I change providers which I'm in the process off. How do I keep my account (and in turn my music) once I change provider
Vodafone says my subscription will be lost once I change providers which I'm in the process off. How do I keep my account (and in turn my music) once I change provider
Spotify Star
223 Views
1 replies
0 likes
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
Hi, i got an question. My spotify premium ends at 24-09-2017, but i want it to be 1 month longer. If i pay for 1 month right now, will this add up 1 month to the end date of my premium account?
Spotify Star
336 Views
3 replies
0 likes
Hello,Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I don't have it right now, I could'nt upload and I wante...
Hello, Yesterday I got Premium Subscription but since I'm a post graduate student, I first tried to get the student discount but for the first two trying system asked for a student document that I d...
Newbie
216 Views
1 replies
0 likes
Hi!I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says: "Unfortunately, something went wrong. Try again.". I...
Hi! I bought six giftcards for 20PLN (one month subscription). I have already used four of them. The ones, which I tried to use aren't working. When I enter the code, a message is shown and it says:...
Music Fan
247 Views
1 replies
0 likes
Help
Help
166 Views
0 replies
0 likes
My premium ran up so I just did the 12 month 1 time payment and it did nothing for me
My premium ran up so I just did the 12 month 1 time payment and it did nothing for me
Casual Listener
1615 Views
1 replies
0 likes
Estaba pasandome a spotify premium con el descuento de estudiantes, cuando al pagar me sale un mensaje que decia que no se iba a descontar ningun pago hasta haber verificado que mi institucion academica figurara para el descuento de estudiantes, lo h...
Estaba pasandome a spotify premium con el descuento de estudiantes, cuando al pagar me sale un mensaje que decia que no se iba a descontar ningun pago hasta haber verificado que mi institucion academ...
426 Views
0 replies
0 likes
I recently bought spotify premium and my premium only half way works. I can play any song and download music but I don't have an unlimited amount of skips and can't make a queue. I was Also charged twice and I'm not sure how to fix it
I recently bought spotify premium and my premium only half way works. I can play any song and download music but I don't have an unlimited amount of skips and can't make a queue. I was Also charged t...
235 Views
0 replies
0 likes
Hola,Desde el mes de abril me están haciendo un cargo adicional que no reconozco, solo tengo una cuenta Premium de lo cual estoy absolutamente segura, de cualquier forma ya realice el procedimiento de revisar mis cuentas de correo electrónico para ve...
Hola, Desde el mes de abril me están haciendo un cargo adicional que no reconozco, solo tengo una cuenta Premium de lo cual estoy absolutamente segura, de cualquier forma ya realice el procedimiento...
206 Views
0 replies
0 likes
Me llegó un correo para revalidar mi cuenta de plan familiar por que se renovó la tarjeta de credito de mi hermano, me pidieron ingresar mi código postal, me equivoqué al escribirlo y una semanda despues me llegó un correo diciendo que nu pudieron va...
Me llegó un correo para revalidar mi cuenta de plan familiar por que se renovó la tarjeta de credito de mi hermano, me pidieron ingresar mi código postal, me equivoqué al escribirlo y una semanda des...
Roadie
213 Views
1 replies
0 likes
Es que en la aplicación de Spotify me aparece que tengo la suscripción (si, tengo y la pago) pero cuánto me meto al soporte me dice que cuento con la gratis, ¿que tengo que hacer?
Es que en la aplicación de Spotify me aparece que tengo la suscripción (si, tengo y la pago) pero cuánto me meto al soporte me dice que cuento con la gratis, ¿que tengo que hacer?
Roadie
642 Views
1 replies
0 likes
I can't log in, i don't remember my email login and password, but I have got premium. Can I get my account back? Please help!!
I can't log in, i don't remember my email login and password, but I have got premium. Can I get my account back? Please help!!
Roadie
280 Views
1 replies
0 likes
This question might me seem like a cheapskate lol, but I was wondering, does the Premium subscription expire 30 days after purchasing at like 12:01am, or does it last exactly 30 days from the time you bought it? For example, let's say I bought it on ...
This question might me seem like a cheapskate lol, but I was wondering, does the Premium subscription expire 30 days after purchasing at like 12:01am, or does it last exactly 30 days from the time yo...
268 Views
0 replies
0 likes
Hey, so I paid for my spotify premium with a Gift Card and even got a receipt in the mail confirming the payment. However, spotify stopped my premium account, saying that the payment failed, and when I tried paying with the Gift Card again, it says t...
Hey, so I paid for my spotify premium with a Gift Card and even got a receipt in the mail confirming the payment. However, spotify stopped my premium account, saying that the payment failed, and when...
Casual Listener
318 Views
2 replies
0 likes
I’ve had Spotify Premium for years, I recently had to update my payment method. The Premium payment went through and shows up on my charges however my account is still on the free status and not Premium.. I can’t use any Premium features either. Plea...
I’ve had Spotify Premium for years, I recently had to update my payment method. The Premium payment went through and shows up on my charges however my account is still on the free status and not Prem...
Spotify Star
594 Views
4 replies
0 likes
