Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111556 Views
- 71 replies
- 9 likes
- 111556 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13584 Views
- 27 replies
- 2 likes
- 13584 Views
- 27 replies
- 2 likes
Premium por 3 meses
Quise contratar la promoción de premium por 3 meses y cree una cuenta nueva, todo estaba bien hasta que pasó una semana y ya solo podía escuchar las canciones aleatoriamente, me hicieron el cargo de $9.00 y en mi cuenta no aparece que tengo el premiu...
- Quise contratar la promoción de premium por 3 meses y cree una cuenta nueva, todo estaba bien hasta que pasó una semana y ya solo podía escuchar las canciones aleatoriamente, me hicieron el cargo de ...
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- 123 Views
- 0 replies
- 0 likes
- 123 Views
- 0 replies
- 0 likes
Solved!! Trying to update card details, keeps trying to verify I'm a student. I wasn't on a student plan.
My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started paying for the $9.99/month plan. I got a new card last ...
- My account when I originally signed up was a student plan but after I graduated (before, technically, but I was sick of dealing with the issue of trying to prove I was still a student) I started payi...
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- Casual Listener
- 320 Views
- 2 replies
- 0 likes
- 320 Views
- 2 replies
- 0 likes
No mesmo dia em que fiz minha conta premium sem querer exclui
Estou a horas tentando fazer uma conta premium, ja fiz contas diferentes e usei o numero de outros cartoes e nada ser aprovado a conta. Não sei mas o que fazer. Logo que fiz a conta premium fui apagar umas musicas antigas e sem querer acabei excluind...
- Estou a horas tentando fazer uma conta premium, ja fiz contas diferentes e usei o numero de outros cartoes e nada ser aprovado a conta. Não sei mas o que fazer. Logo que fiz a conta premium fui apaga...
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- Spotify Star
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Premium Subscription Ended
Hi! Today my family plan premium subscription stopped working, i looked at the last charged reciept and it was for June 23rd showing that it was paid for. Thanks!
- Hi! Today my family plan premium subscription stopped working, i looked at the last charged reciept and it was for June 23rd showing that it was paid for. Thanks!
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- Newbie
- 195 Views
- 2 replies
- 0 likes
- 195 Views
- 2 replies
- 0 likes
Free trial
I do not want to use the 30 day free trial yet.but it says im already using it.
- I do not want to use the 30 day free trial yet.but it says im already using it.
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- 103 Views
- 0 replies
- 0 likes
- 103 Views
- 0 replies
- 0 likes
Overcharged
I had 2 spotify accounts, one off facebook, and one off of spotify's website. I had the student discounts on the spotify account and wanted to switch to my other account. So I canceled my premium, and tried to apply it to the Facebook account. Not on...
- I had 2 spotify accounts, one off facebook, and one off of spotify's website. I had the student discounts on the spotify account and wanted to switch to my other account. So I canceled my premium, an...
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
will not take my money
I am trying to pay and it declines my card and this is happend twice on two sperate cards
- I am trying to pay and it declines my card and this is happend twice on two sperate cards
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- Roadie
- 132 Views
- 1 replies
- 0 likes
- 132 Views
- 1 replies
- 0 likes
Spark Spotify
I am still getting charged from Spotify but I am on a spark deal that pays for it. I tried to remove my debt card but there is no option to. Is there another way to do that or can you guys do that for me?
- I am still getting charged from Spotify but I am on a spark deal that pays for it. I tried to remove my debt card but there is no option to. Is there another way to do that or can you guys do that fo...
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- Spotify Star
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Cannot update credit card info
I just got a new debit card and need to update my payment info. When I try to do this through Account > Subcription > Update, it takes me to a page to enter my card info, I do, then it takes me to a new page where it wants to verify that I'm a studen...
- I just got a new debit card and need to update my payment info. When I try to do this through Account > Subcription > Update, it takes me to a page to enter my card info, I do, then it takes me...
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- 109 Views
- 0 replies
- 0 likes
- 109 Views
- 0 replies
- 0 likes
Superuser Contribution Premium issues
Hi,I have been signed up with Premium for a while now but all of a sudden it's undownloded all my music and saying I need to buy premium? I have tried logging out and back in and this hasn't solved the issue. Please can you help?Thanks
- Hi, I have been signed up with Premium for a while now but all of a sudden it's undownloded all my music and saying I need to buy premium? I have tried logging out and back in and this hasn't solved...
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- Roadie
- 185 Views
- 1 replies
- 0 likes
- 185 Views
- 1 replies
- 0 likes
Superuser Contribution Charged the wrong price
I have had a student premium spotifiy account for over a year now so I understand that after this year you must re-apply for it however what I don't understand is that a few months a go i stopped my account as I did not want to pay for it for a while...
- I have had a student premium spotifiy account for over a year now so I understand that after this year you must re-apply for it however what I don't understand is that a few months a go i stopped my ...
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- Casual Listener
- 213 Views
- 3 replies
- 0 likes
- 213 Views
- 3 replies
- 0 likes
Family Subscription
One of the members of my family has been disconnected from the plan, she can no longer get access to the benefits of the plan.When she tries to connect by sending her an invite link type in the adress, it says its not the right adress. Please any hel...
- One of the members of my family has been disconnected from the plan, she can no longer get access to the benefits of the plan.When she tries to connect by sending her an invite link type in the adres...
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- Spotify Star
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
spotify does not let me change a family plan to premium plan - tried 6x < 10'
Please solve it immediately. All I get is an annyoing little (not funny at all) message "oooops, something went wrong, try again". I have tried 6 times in less than 10'. And also annyoing to find that spotify doesn't have a dedicated channel with spo...
- Please solve it immediately. All I get is an annyoing little (not funny at all) message "oooops, something went wrong, try again". I have tried 6 times in less than 10'. And also annyoing to...
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- Spotify Star
- 171 Views
- 3 replies
- 0 likes
- 171 Views
- 3 replies
- 0 likes
Soy premium y Spotify no lo reconoce
Pago todos los meses Spotify y me han estado cobrando 2 veces en el mes y me quiero fijar mis recibos y me dice que estoy como Free, cuando yo adquirí premium... Que pasa?
- Pago todos los meses Spotify y me han estado cobrando 2 veces en el mes y me quiero fijar mis recibos y me dice que estoy como Free, cuando yo adquirí premium... Que pasa?
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Switched from Premium Account to Family Premium Account, but I cant cancel my normal Premium
Hi,I had an Spotify Premium Account and now my Sister has invited me in her Family Premium, but now I cant cancel my old ,,normal'' Premium.I need help, pls.
- Hi, I had an Spotify Premium Account and now my Sister has invited me in her Family Premium, but now I cant cancel my old ,,normal'' Premium. I need help, pls.
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Superuser Contribution Account
I just used a gift card to update my acct for 3 more months, but you say my acct will end in 5 days?????
- I just used a gift card to update my acct for 3 more months, but you say my acct will end in 5 days?????
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- Roadie
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
Não consigo me tornar Premium
Não consigo efetuar o pagamento para tornar minha conta premium, ao colocar a opção de crédito, apos confirmar o pagamento, volta para a pagina inicial do cartão, e ao colocar a opção boleto, sempre ocorre erro e o boleto não é gerado. Tetei fazer di...
- Não consigo efetuar o pagamento para tornar minha conta premium, ao colocar a opção de crédito, apos confirmar o pagamento, volta para a pagina inicial do cartão, e ao colocar a opção boleto, sempre ...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
Me cancelaron mi cuenta
Hola me acabo de cancelar mi cuenta la cual cuento con spotify premiun y hable a mi banco Santander debido a que me estaban cobrando dos veces el servicio según x falla se ustedes. Si de alta otra tarjeta y me cobraban 149 en ambas en Santander bloqu...
- Hola me acabo de cancelar mi cuenta la cual cuento con spotify premiun y hable a mi banco Santander debido a que me estaban cobrando dos veces el servicio según x falla se ustedes. Si de alta otra ta...
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- 311 Views
- 0 replies
- 0 likes
- 311 Views
- 0 replies
- 0 likes
Issue with inviting family members for family premium
I did sent invite to my daughter but she didn't receive the invite. In my account there's mentioned invite in progress.What's holding the invite to be send to her?
- I did sent invite to my daughter but she didn't receive the invite. In my account there's mentioned invite in progress. What's holding the invite to be send to her?
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- 116 Views
- 0 replies
- 0 likes
- 116 Views
- 0 replies
- 0 likes
College discount
Hi! I currently enrolled in college for the fall of 2017 and I'm trying to enable the student discount, but it says I'm not a student at said college..why isn't it working?
- Hi! I currently enrolled in college for the fall of 2017 and I'm trying to enable the student discount, but it says I'm not a student at said college..why isn't it working?
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- Music Fan
- 206 Views
- 3 replies
- 0 likes
- 206 Views
- 3 replies
- 0 likes