Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62408 Views
- 43 replies
- 3 likes
- 62408 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
premium univeristario
Inicie el tramite de premium para univeristarios pero se interrumpio, ahora no puedo continuarlo y no puedo cancelarlo
- Inicie el tramite de premium para univeristarios pero se interrumpio, ahora no puedo continuarlo y no puedo cancelarlo
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- 168 Views
- 0 replies
- 0 likes
- 168 Views
- 0 replies
- 0 likes
Cobro triple
Me suscribí a Spotify Premium con la promocion de 3 meses por 99 pesos y me llegaron 3 cargos a la tarjeta de 9 pesos, ¿esto es normal y se pagan los 3 meses por adelantado, o hay un error?
- Me suscribí a Spotify Premium con la promocion de 3 meses por 99 pesos y me llegaron 3 cargos a la tarjeta de 9 pesos, ¿esto es normal y se pagan los 3 meses por adelantado, o hay un error?
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- 130 Views
- 0 replies
- 0 likes
- 130 Views
- 0 replies
- 0 likes
Subscription error
Came up with this message after the code was sent and didn't work , so I sent my number again and this message popped up
- Came up with this message after the code was sent and didn't work , so I sent my number again and this message popped up
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- 102 Views
- 0 replies
- 0 likes
- 102 Views
- 0 replies
- 0 likes
Charged Twice
I understand this customer service model and I think it's great in general, but it's VERY FRUSTRATING when I have an issue that can't be resolved in the community and I still can't contact someone from the company. It would be so awesome to have a st...
- I understand this customer service model and I think it's great in general, but it's VERY FRUSTRATING when I have an issue that can't be resolved in the community and I still can't contact someone fr...
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- Casual Listener
- 123 Views
- 1 replies
- 0 likes
- 123 Views
- 1 replies
- 0 likes
I need some urgent help! Problem in payment
I need some urgent help! Credit card payment failed because it was canceled due to a problem with the bank. I need to update the payment method and return with the family plan with the same members that were registered before. It's possible? How can ...
- I need some urgent help! Credit card payment failed because it was canceled due to a problem with the bank. I need to update the payment method and return with the family plan with the same members t...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Cant get added to family subscription
Having trouble getting added/renewed to a family subscription. For some reason i cant receive an invite email to join the family subscription. Is it because my accounts linked to Facebook? My family member tried sending me multiple invites through em...
- Having trouble getting added/renewed to a family subscription. For some reason i cant receive an invite email to join the family subscription. Is it because my accounts linked to Facebook...
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- 95 Views
- 0 replies
- 0 likes
- 95 Views
- 0 replies
- 0 likes
3-months subscription for $0.99
i want to use this so much and it ends tomorrow but the payment won't go through and i am still premium!
- i want to use this so much and it ends tomorrow but the payment won't go through and i am still premium!
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- 81 Views
- 0 replies
- 0 likes
- 81 Views
- 0 replies
- 0 likes
Cancel Subscription for and account I dont remember
Hello guys, for months now my card is being charged for 2 premium subscriptions, one for the account I am currently using to which I log into through facebook and one for an older account I had created for which I don't remember neither the username ...
- Hello guys, for months now my card is being charged for 2 premium subscriptions, one for the account I am currently using to which I log into through facebook and one for an older account I had creat...
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- 122 Views
- 0 replies
- 0 likes
- 122 Views
- 0 replies
- 0 likes
Can't change my payment/subscription plan to the standard $10 a month.
When I first signed up for spotify premium I was a student paying $5 a month, but I graduated a couple months ago and my payment updated to $10 a month(system did it automatically, which I was fine with). Last month I got a new card so the payment fa...
- When I first signed up for spotify premium I was a student paying $5 a month, but I graduated a couple months ago and my payment updated to $10 a month(system did it automatically, which I was fine w...
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- 126 Views
- 0 replies
- 0 likes
- 126 Views
- 0 replies
- 0 likes
when does premium stop?
Does my spotify premium stay for the rest of the month when i unsubscribe? Or does it stop right when i unsubscribe?
- Does my spotify premium stay for the rest of the month when i unsubscribe? Or does it stop right when i unsubscribe?
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- 77 Views
- 0 replies
- 0 likes
- 77 Views
- 0 replies
- 0 likes
Superuser Contribution cuenta premium con telefonica movistar
Saludos Apartird e la ultima actualizacion quitaron mi plan premium pagado por mi operador de telefonica celular movistar ya confirme con ellos y la subscripcion sigue vigente y ellos no tienen problema me dijeron que contactara con ustedes para que ...
- Saludos Apartird e la ultima actualizacion quitaron mi plan premium pagado por mi operador de telefonica celular movistar ya confirme con ellos y la subscripcion sigue vigente y ellos no tie...
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- Roadie
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Superuser Contribution Hola, necesito ayuda!
Tengo plan familiar el cual di de baja por estar haciendo el corte en un dia entre quincena por lo cual me atrasaba en el pago lo di de baja y lo volvi a dar de alta en otra fecha ahora no puedo invitar a mis familiares
- Tengo plan familiar el cual di de baja por estar haciendo el corte en un dia entre quincena por lo cual me atrasaba en el pago lo di de baja y lo volvi a dar de alta en otra fecha ahora no puedo invi...
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- Roadie
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
Superuser Contribution Fui eliminado del plan premium familiar
Hola a todos, solicito de su valiosa ayuda.Hace unos dias recibi un correo electronio para confirmar mi direccion de residencia y en caso de no hacerlo mi cuenta pasaria a formato gratis.Debido a que el portal solo me solicito codigo postal por error...
- Hola a todos, solicito de su valiosa ayuda. Hace unos dias recibi un correo electronio para confirmar mi direccion de residencia y en caso de no hacerlo mi cuenta pasaria a formato gratis. Debido a...
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- Roadie
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
Superuser Contribution Erika
No me aceptaron en el premium de estudiantes pero su me hicieron el cargo en la tarjeta
- No me aceptaron en el premium de estudiantes pero su me hicieron el cargo en la tarjeta
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- Roadie
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
NO RECONOCE MI CODIGO FAMILIAR PREMIUM
NO RECONOCE MI CODIGO FAMILIAR PREMIUM, ME ENVIARON LA INVITACION Y NO ME DEJA INGRESAR, SIGO EN MI CUENTA GRATUITA
- NO RECONOCE MI CODIGO FAMILIAR PREMIUM, ME ENVIARON LA INVITACION Y NO ME DEJA INGRESAR, SIGO EN MI CUENTA GRATUITA
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- 134 Views
- 0 replies
- 0 likes
- 134 Views
- 0 replies
- 0 likes
No detecto mi pago, sigo en Spotify free
Creé una cuenta en spotify ya que me gusto una promocion y quise aprovecharla, registre mi tarjeta y me hicieron el cobro pero aun me aparace que tengo cuenta free, alguien que me ayude porfavor
- Creé una cuenta en spotify ya que me gusto una promocion y quise aprovecharla, registre mi tarjeta y me hicieron el cobro pero aun me aparace que tengo cuenta free, alguien que me ayude porfavor
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- 94 Views
- 0 replies
- 0 likes
- 94 Views
- 0 replies
- 0 likes
Spotify premium under email account but not connected to Facebook
I paid for Spotify premium I guess under my email account but it won't combine my Facebook account to premium.... What am I doing wrong?
- I paid for Spotify premium I guess under my email account but it won't combine my Facebook account to premium.... What am I doing wrong?
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- 107 Views
- 0 replies
- 0 likes
- 107 Views
- 0 replies
- 0 likes
Spotify Premium suddenly changed to Free
I am using Spotify Family when suddenly my subscription became a Free subscription. I asked the person in charge of my Family account and they did not remove me and is still paying for the subscription. Anyone knows how to solve this?
- I am using Spotify Family when suddenly my subscription became a Free subscription. I asked the person in charge of my Family account and they did not remove me and is still paying for the subscripti...
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- 129 Views
- 0 replies
- 0 likes
- 129 Views
- 0 replies
- 0 likes
Solved!! When to pay
Is it okay if I pay AFTER my premium subs has ended or at least 1 or 2 days BEFORE it's going to end? will I still be able to have my downloaded music?
- Is it okay if I pay AFTER my premium subs has ended or at least 1 or 2 days BEFORE it's going to end? will I still be able to have my downloaded music?
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- Community Legend
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
I paid 5$ for premium but i should only 0.99
Hello. Im from Poland and I bought few mins ago a premium account. In spotify I saw offer. "Only 0.99pln for 3months" I clicked it and I took 20pln from my bank. I didnt have premium before
- Hello. Im from Poland and I bought few mins ago a premium account. In spotify I saw offer. "Only 0.99pln for 3months" I clicked it and I took 20pln from my bank. I didnt have premium before
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- Community Legend
- 139 Views
- 1 replies
- 0 likes
- 139 Views
- 1 replies
- 0 likes