Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 15388 Views
- 8 replies
- 0 likes
- 15388 Views
- 8 replies
- 0 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 1459 Views
- 19 replies
- 1 likes
- 1459 Views
- 19 replies
- 1 likes
Solved!! Cannot Redeem Gift Card
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
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- Casual Listener
- 47399 Views
- 20 replies
- 3 likes
- 47399 Views
- 20 replies
- 3 likes
Paguei e o spotify não muda para o premium???
Preciso de ajuda.
- Preciso de ajuda.
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- Spotify Star
- 108 Views
- 1 replies
- 0 likes
- 108 Views
- 1 replies
- 0 likes
premium
sou assinante premium mas do nada não consigo mais escutar musica baixada ou baixar alguma
- sou assinante premium mas do nada não consigo mais escutar musica baixada ou baixar alguma
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- Spotify Star
- 97 Views
- 1 replies
- 0 likes
- 97 Views
- 1 replies
- 0 likes
Plan Familiar
Algo paso que las cuentas de mis familiares fueron eliminadas del plan, y cafa vez que quiero que se unan otra vez dice que no se pudo comprobar que forman parte de mi mismo domicilio pero la información que pongo si coincide y aún así no se puede Ay...
- Algo paso que las cuentas de mis familiares fueron eliminadas del plan, y cafa vez que quiero que se unan otra vez dice que no se pudo comprobar que forman parte de mi mismo domicilio pero la informa...
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- Newbie
- 170 Views
- 1 replies
- 0 likes
- 170 Views
- 1 replies
- 0 likes
Solved!! Premium não está caindo na minha conta
Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
- Efetuei o pagamento no dia 22/04/17, hoje dia 24/04/17 ainda não caiu o premium em minha conta do spotify.
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- Spotify Star
- 337 Views
- 2 replies
- 0 likes
- 337 Views
- 2 replies
- 0 likes
Solved!! Payment method change
Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it after I cancel the credit card payment? Or I will continue us...
- Hi there, I have a prepaid subscription that goes til sep. If I change my pay method, right now, for credit card, what happens with that premium time I still have? Will I be able to use it aft...
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- Community Legend
- 1046 Views
- 3 replies
- 0 likes
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cardcreditmethodPaymentprepaid
- 1046 Views
- 3 replies
- 0 likes
Solved!! Payment Problem
Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. However, according to Spotify, I should pay 99 crowns for third of March. But...
- Hi I started my Spotify premium in 24th December 2016 according to my receipts. I was supposed to pay 9 Swedish crowns for 3 months and then 99 crowns per month after that. Ho...
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- Community Legend
- 567 Views
- 3 replies
- 0 likes
- 567 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Gifting Premium
Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her account using my bank card... the website won`t let me do this ei...
- Hello. As you all know, you cannot send gift cards sold on SPOTIFY.COM to another user if both are across borders. So, I tried to buy a few months premium for my girlfriend through her...
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- Newbie
- 436 Views
- 3 replies
- 0 likes
- 436 Views
- 3 replies
- 0 likes
Suscripción estudiantes
Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y nose como seguir el proceso para ser premium. Grac...
- Tras meter los datos de la tarjeta de crédito, me pedía validar lo de ser estudiante y se me cerró la página, ahora vuelvo a abrirla y me dice que no soy premium, me han facturado ya la mensualidad y...
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- Newbie
- 137 Views
- 1 replies
- 0 likes
- 137 Views
- 1 replies
- 0 likes
Premium features are no longer there
Rogers (cable company) offered 6 months free premium subscription in end of February of 2017.Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. I logged out and in and contacted Rogers, but I have yet to...
- Rogers (cable company) offered 6 months free premium subscription in end of February of 2017. Just a 2 months into my subscription, I no longer have the premium feature in my spodify account. ...
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- Spotify Star
- 129 Views
- 1 replies
- 0 likes
- 129 Views
- 1 replies
- 0 likes
value Added Tax
Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have a Php130.00 load. So I bought another 20 peso load ...
- Why do I have an additional charge for Value added tax? During the autorenewal of my spotify premium, the spotify notified me that I don't have sufficient fund in my globe account even though I have ...
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- Community Legend
- 1796 Views
- 2 replies
- 0 likes
- 1796 Views
- 2 replies
- 0 likes
Debit de paiment sur un compte desactivé
Bonjour,J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je reçoit 2 débits différent sur mon compte bancaire ch...
- Bonjour, J'avais un compte spotify premium avec mon compte facebook mais ce compte facebook à été desactivé donc je ne peux plus me connecté dessus, j'ai recrée un compte premium sans facebook et je...
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- Community Legend
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Solved!! Just bought Premium and got 3 payments on credit card HELP
Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and then back, and now (April 24) I got approved and they cha...
- Hi, I just bought Premium for students (from Free) and the day I did it (April 22) they charged two payments of $2.75 to my bank credit card, probably because internet connection went down and t...
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- Community Legend
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
student discount
My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own account but it will not let me use my school information....
- My boyfriend and i recently broke up. We had a spotify account together and i was using my name and school info. Now that we arent together i canceled that payment info. I now have made my own accoun...
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- Community Legend
- 259 Views
- 5 replies
- 0 likes
- 259 Views
- 5 replies
- 0 likes
Can't get access to Premium for Family
My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
- My mum got Premium for Family and sent me an invitation. When I tried to accept it, it said I had already joined in, which isn't true. What do I do?
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- Community Legend
- 161 Views
- 3 replies
- 0 likes
- 161 Views
- 3 replies
- 0 likes
Superuser Contribution No puedo agregar en Spotify premium
Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confirmar que reside en la misma dirección del titular, p...
- Quiero agregar una cuenta a mi Spotify premium, cuando dicha cuenta acepta la invitación le piden llegar unos datos y al finalizar aparece que no puede unirse a spotify premium porque no puede confir...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
New User but I can't download
I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advise on where I'm going wrong? It's getting quite frus...
- I've just signed up and am currently on my free Premium trial but I need to downlaod a playlist for a party where there is no wifi. It doesnt work as there is no Download Button. Can you please advis...
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- Community Legend
- 170 Views
- 1 replies
- 1 likes
- 170 Views
- 1 replies
- 1 likes
Superuser Contribution Problemas con Plan Familiar Premium
Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
- Cuando me envian la invitacion al plan familiar, lleno todos los requisitos que me exijen pero al momento al que le doy confirmar me dice que la direccion esta erronea.
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Solved!! Payment for student discount
Hey, Spotify community!I have a problem...I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked next, and now I have lost 50 danish money. Can you guys d...
- Hey, Spotify community! I have a problem... I tried to get the student discount thing, but I did not know that is it was only for college students, and I don't know how, but I accidently clicked ...
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- Community Legend
- 518 Views
- 3 replies
- 0 likes
- 518 Views
- 3 replies
- 0 likes
Started a Family vut they can't redeem the token
I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
- I'm a Premium and started a family with 2 more family members but they can't redeem the tokens. Message that appears is that premium code is not valid. Do I have to re-invite them?
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Solved!! Repostas no e-mail
Ola,Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excluir todas as conversas que tive no forum? Obs: não loca...
- Ola, Recentemente eu necessitei de ajuda na comunidade e após comentar no forum recebo e-mail dos usuarios que estão comentando o assunto, existe uma maneira de cancelar esses e-mail? ou devo excl...
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- Spotify Star
- 290 Views
- 3 replies
- 0 likes
- 290 Views
- 3 replies
- 0 likes