Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
I need to change my billing cycle to correspond with my monthly deposit. I will pay the extra money to prorate if necessary.
Casual Listener
I need to change my billing cycle to correspond with my monthly deposit. I will pay the extra money to prorate if necessary.
AdamDamon
Spotify Star
328 Views
1 replies
0 likes
Why does this thing keeps on asking me to update my payment details when we did not even change our location nor our credit cards. My father is skeptical because it might be a hacker who's trying to get his credit card details. I need some affirmatio...
Visitor
Why does this thing keeps on asking me to update my payment details when we did not even change our location nor our credit cards. My father is skeptical because it might be a hacker who's tr...
Anneb22
Visitor
6571 Views
2 replies
0 likes
Why am I hearing adverts even though I have a paid subscription?
Visitor
Why am I hearing adverts even though I have a paid subscription?
Maxim
Spotify Star
167 Views
1 replies
1 likes
I don’t have the entire amount for premium on any one card . I have the total is you can split the payment. i.e. on card (1) y’all charge (X) amount and on card (2) y’all charge what the remaining amount.
Visitor
I don’t have the entire amount for premium on any one card . I have the total is you can split the payment. i.e. on card (1) y’all charge (X) amount and on card (2) y’all charge what the remaining...
Vasil
Moderator
283 Views
1 replies
0 likes
I lost my previous debit card and had to get a new one. Spotify emailed me about not receiving September's payment. I think the payment has now gone through on my new debit card. Just checking all is OK!
Visitor
I lost my previous debit card and had to get a new one. Spotify emailed me about not receiving September's payment. I think the payment has now gone through on my new debit card. Just checking all is...
Joan
Moderator
313 Views
1 replies
0 likes
I saw a charge this month for an additional 2 dollars, does anyone know what this charge is for?
Visitor
I saw a charge this month for an additional 2 dollars, does anyone know what this charge is for?
Maxim
Spotify Star
1396 Views
1 replies
0 likes
PlanDuo PremiumCountryUSADevice(2 Samsung Galaxy S24 ultra, desktop, and used on PS5)Operating System(Android 14, Windows 11, Orbis OS) My QuestionHow will changing from Premium Duo to Premium Student affect both my and the other account? I have a pr...
Newbie
Plan Duo Premium Country USA Device (2 Samsung Galaxy S24 ultra, desktop, and used on PS5) Operating System (Android 14, Windows 11, Orbis OS) My Question How will changing f...
Maxim
Spotify Star
352 Views
1 replies
0 likes
Duo isn't working - we have done all the steps and it told us it was a success but it doesn't work
Casual Listener
Duo isn't working - we have done all the steps and it told us it was a success but it doesn't work
Maxim
Spotify Star
281 Views
1 replies
0 likes
I attempt to switch from the normal 11.99 premium to the student plan, and it let's me, however the changes never process and it continues like I never pressed change plan. If it helps, I canceled premium before this and attempted to renew it before ...
Visitor
I attempt to switch from the normal 11.99 premium to the student plan, and it let's me, however the changes never process and it continues like I never pressed change plan. If it helps, I canceled pr...
Maxim
Spotify Star
514 Views
1 replies
0 likes
I used to have premium indivual but cancelled it to use premium duo with a friend, and I still get billed for the individual plan every month and have no way to re cancel it PlanPremiumCountryCosta Rica
Visitor
I used to have premium indivual but cancelled it to use premium duo with a friend, and I still get billed for the individual plan every month and have no way to re cancel it Plan Premium Cou...
Maxim
Spotify Star
446 Views
1 replies
0 likes
Hi I just got a Spotify premium student plan, and my Spotify is working, but I can't get my free Hulu subscription to work. I already activated my Hulu account on the Spotify website and even have a profile on Hulu, but Hulu keeps trying to get me to...
Newbie
Hi I just got a Spotify premium student plan, and my Spotify is working, but I can't get my free Hulu subscription to work. I already activated my Hulu account on the Spotify ...
Not applicable
1236 Views
2 replies
0 likes
When I try to buy a plan, it says that payment failed.
Visitor
When I try to buy a plan, it says that payment failed.
Jose_M
Spotify Star
340 Views
1 replies
0 likes
PlanMini PremiumCountryPhilippinesDeviceVivo V9Operating System My Question or IssueIt says in my claim history that I already claimed my 1 week reward for the mini premium challenge but then I havent even claimed it yet. And even so, Today is June 1...
Newbie
Plan Mini Premium Country Philippines Device Vivo V9 Operating System My Question or Issue It says in my claim history that I already claimed my 1 week reward for the mini pre...
artemxyzz
Music Fan
7301 Views
44 replies
0 likes
I have had a premium plan for over five years. This mega corporation couldn’t be bothered to make an in app notification saying “price has changed” or something along those lines. Instead it is a notification that my “payment failed”. Over and over. ...
Visitor
I have had a premium plan for over five years. This mega corporation couldn’t be bothered to make an in app notification saying “price has changed” or something along those lines. Instead it is a not...
Maxim
Spotify Star
571 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Maxim
Spotify Star
421 Views
1 replies
0 likes
I just bought a one-month gift card in Brazil, and the "your card is being generated" screen doesn't go away. Therefore, I ask that you send the code via email as soon as possible. [sensitive info removed by Mod] I need an urgent answer on this. Plan...
Visitor
I just bought a one-month gift card in Brazil, and the "your card is being generated" screen doesn't go away. Therefore, I ask that you send the code via email as soon as possible. [sensitive info re...
Ivelina
Moderator
182 Views
1 replies
0 likes
I paid my Premium on 09/21/24 and it was paused today 09/28/2424.
Newbie
I paid my Premium on 09/21/24 and it was paused today 09/28/2424.
Maxim
Spotify Star
612 Views
1 replies
0 likes
I can only listen to the intro all other chapters have a padlock.
Visitor
I can only listen to the intro all other chapters have a padlock.
Maxim
Spotify Star
719 Views
1 replies
0 likes
I received a Spotify premium offer that said I could sign up for 3 months of Spotify premium for the price of 1 month. I went to claim the offer but it disappeared. Is there an alternate way I can claim this offer? This was on the Spotify app on my l...
Newbie
I received a Spotify premium offer that said I could sign up for 3 months of Spotify premium for the price of 1 month. I went to claim the offer but it disappeared. Is there an alternate way I can cl...
Maxim
Spotify Star
994 Views
1 replies
0 likes