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Re-Initiate Premium Mini

Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...

Casual Listener

juar

Visitor

69420 Views

18 replies

94 likes

  • 69420 Views
  • 18 replies
  • 94 likes

Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

133767 Views

69 replies

10 likes

Premium for Family
  • 133767 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

71016 Views

89 replies

4 likes

  • 71016 Views
  • 89 replies
  • 4 likes

Superuser Contribution Problems with student discount

I recieved an email thad said that my request for the studend discount was approved and also a bank charge was made. But when I try to activate Spotify Premium by clicking the link on my email it says that the information I have given is already link...

Newbie

I recieved an email thad said that my request for the studend discount was approved and also a bank charge was made. But when I try to activate Spotify Premium by clicking the link on my email it say...

Alfredo

Roadie

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

¿Porque no puedo pagar mi cuenta con tarjeta de débito?

Newbie

¿Porque no puedo pagar mi cuenta con tarjeta de débito?

Alfredo

Roadie

259 Views

1 replies

0 likes

  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Option Missing / Payment Option Missing?

Surprisingly, my year's subscription ended today. I'm surprised Spotify does not send out an email a little beforehand. I was so confused when I heard an ad on Spotify. So I went to go pay for another year and when I go to pay for the full year subsc...

Newbie

Surprisingly, my year's subscription ended today. I'm surprised Spotify does not send out an email a little beforehand. I was so confused when I heard an ad on Spotify. So I went to go pay for anothe...

Alfredo

Roadie

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Change from Premium year suscription to Familiar Premium

Hi, I have a Premium suscription and I have payed it per one year. Now I want to migrate it to a Premium Family suscription, but I have a doubt. If I change my account, will I lose my money (the $70 from the Premium year suscription) or the money is ...

Casual Listener

Hi,   I have a Premium suscription and I have payed it per one year. Now I want to migrate it to a Premium Family suscription, but I have a doubt. If I change my account, will I lose my money ...

OhMarce

Casual Listener

440 Views

2 replies

0 likes

  • 440 Views
  • 2 replies
  • 0 likes

Family Invite is coming from the wrong person

Hello,I am the owner of the Sportify Family account. My girlfriend used to live with me and we shared an account. I have taken her off of my account because we split. I would like to add a new family member to my spotify, but the invite in the email ...

Visitor

Hello, I am the owner of the Sportify Family account. My girlfriend used to live with me and we shared an account. I have taken her off of my account because we split. I would like to add a new fami...

Maralu

Newbie

331 Views

2 replies

1 likes

  • 331 Views
  • 2 replies
  • 1 likes

Pagamento via boleto bancário Spotify Premium

Fiz o pagamento do boleto e a transação foi efetuada mas ate agora não recebi o e-mail nem o serviço que compre nada preciso de respostas Spotify

Newbie

Fiz o pagamento do boleto e a transação foi efetuada mas ate agora não recebi o e-mail nem o serviço que compre nada preciso de respostas Spotify

Bittencourt

Spotify Star

254 Views

1 replies

0 likes

  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Was PayPal Support Canceled?

I've had Spotify Premium for probably over a year now and it has been billing my PayPal account balance, with my most recent payment, I did not have money in my account. I added money and wanted to get Spotify to charge it again and couldn't find a '...

Newbie

I've had Spotify Premium for probably over a year now and it has been billing my PayPal account balance, with my most recent payment, I did not have money in my account. I added money and wanted to g...

orque

Casual Listener

1260 Views

7 replies

5 likes

  • 1260 Views
  • 7 replies
  • 5 likes

Subscription

After the free trial ends, will my account automatically be charged?? Or am I okay to just leave the subscription alone until the trial ends?

Newbie

After the free trial ends, will my account automatically be charged?? Or am I okay to just leave the subscription alone until the trial ends?

Nico

Community Legend

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Subscription problem

My subscription wasn’t paid for this month because Because there weren’t any money on my account so now I’m using the free Spotify however I transferred money into my account and would like to have my premium Spotify back.but it’s not going to charge...

Casual Listener

My subscription  wasn’t paid for this month because Because there weren’t any money on my account so now I’m using the free Spotify however I transferred money into my account and would like to ...

Robert_W

Community Legend

397 Views

3 replies

0 likes

  • 397 Views
  • 3 replies
  • 0 likes

Can't upgrade to premium. HELP!

I keep getting texts when I try to upgrade saying I am unsubscribed. I keep trying to add it to my phone bill

Casual Listener

I keep getting texts when I try to upgrade saying I am unsubscribed. I keep trying to add it to my phone bill 

Luke

Community Legend

419 Views

4 replies

0 likes

  • 419 Views
  • 4 replies
  • 0 likes

Mudança de cep

Mudei de endereço e tenho o plano familiar.. como altero o endereço no Spotify sem cancelar meu plano?

Newbie

Mudei de endereço e tenho o plano familiar.. como altero o endereço no Spotify sem cancelar meu plano?

Bittencourt

Spotify Star

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Canceled Subscription w/Hulu added

I want to know that since I canceled my subscription right after signing up for the Hulu offer, will I be able to get that offer back when I renew my subscription to Spotify. I signed up initially with the intent to keep it, but on the same day cance...

Newbie

I want to know that since I canceled my subscription right after signing up for the Hulu offer, will I be able to get that offer back when I renew my subscription to Spotify.  I signed up initia...

Keanu_C

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Subscribing problem

Hi, so I've been using my Visa Prepaid Card for about 6 months now, I think, so when my other Card came, I tried to use that to subscribe, later to learn that, that is still not a feature of the other card.so now I'm trying to use my VISA Prepaid Car...

Newbie

Hi, so I've been using my Visa Prepaid Card for about 6 months now, I think, so when my other Card came, I tried to use that to subscribe, later to learn that, that is still not a feature of the othe...

kaitlynk

Roadie

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

canceled my premium

I'm just wondering will I be charged if I cenceled before the next payment.

Newbie

I'm just wondering will I be charged if I cenceled before the next payment. 

kaitlynk

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution suscripción

Hola, hace unos momentos contraté el servicio de plan universitario, ingrese mis datos y a mi cuenta bancaria se hizo el cargo de los 45 pesos pero cuando accedo a mi cuenta aún me dice que es Free, que procede? es urgente

Visitor

Hola, hace unos momentos contraté el servicio de plan universitario, ingrese mis datos y a mi cuenta bancaria se hizo el cargo de los 45 pesos pero cuando accedo a mi cuenta aún me dice que es Free, ...

Alfredo

Roadie

204 Views

1 replies

0 likes

  • 204 Views
  • 1 replies
  • 0 likes

30 day trial ending soon and no benefits

Hey there! So I signed up for the 30 day trial and still having to watch ads and limited skips. I did enter everything correctly and trial ends mid may. Any help would be appreciated

Newbie

Hey there! So I signed up for the 30 day trial and still having to watch ads and limited skips. I did enter everything correctly and trial ends mid may. Any help would be appreciated 

kaitlynk

Roadie

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already subscribe but still a free account

Hello, yesterday I paid to subscribe for premium account. But, till now I didn't recieve any email from spotify. Even my account still free. I've already tried to reinstall my spotify, logout and login, but still free account. Can you help me?

Newbie

Hello, yesterday I paid to subscribe for premium account. But, till now I didn't recieve any email from spotify. Even my account still free. I've already tried to reinstall my spotify, logout and log...

Alfredo

Roadie

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se descontó el pago pero no puedo usar Spotify Premium

Pago mensualmente, dia 10 de cada mes. El pago de descontó de la tarjeta ese mismo día, pero Spotify Premium no se actualizo.Esperé los 10 dias extra que te dan, pero no me lo actualizaron en ningún momento. Que hago?

Newbie

Pago mensualmente, dia 10 de cada mes. El pago de descontó de la tarjeta ese mismo día, pero Spotify Premium no se actualizo. Esperé los 10 dias extra que te dan, pero no me lo actualizaron en ningú...

Alfredo

Roadie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with the Premium for Students (4.99 for Spotify+Hulu for 12 months) Plan

Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12.99 + tax."Can anyone explain to me why does it say that...

Newbie

Signed up for the Premium for Students (4.99 for Spotify+Hulu for 12 months) but account overview states, "Your plan will change to Spotify Premium with Hulu on 5/17/18 and you'll be charged $12...

Alfredo

Roadie

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo pagar premium

Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación

Newbie

Buenas tardes, llevo dos veces que quiero pagar premium y no me deja pagar me dice que no está disponible para mi aplicación 

Alfredo

Roadie

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes