Solved!! Listen to different playlists at the same time with Premium Duo
Moderator
118538 Views
36 replies
0 likes
- 118538 Views
- 36 replies
- 0 likes
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Ask here for help with Premium, payments and trials.
Solved!! How do I buy more listening hours for audiobooks
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
147208 Views
69 replies
10 likes
Premium for Family
- 147208 Views
- 69 replies
- 10 likes
Solved!! Basic Individual plan vs any premium plan
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
92912 Views
89 replies
4 likes
- 92912 Views
- 89 replies
- 4 likes
Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
290419 Views
161 replies
13 likes
- 290419 Views
- 161 replies
- 13 likes
How do I contact Spotify about my subscription?
I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
Spotify Star
485 Views
1 replies
0 likes
- 485 Views
- 1 replies
- 0 likes
How can I get invoice
Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solutions here.
Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solution...
Spotify Star
1083 Views
1 replies
0 likes
- 1083 Views
- 1 replies
- 0 likes
Spotify Premium não liberou
Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais de 24 hrs da liberação da ID e ainda consta como c...
Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais...
Spotify Star
365 Views
1 replies
0 likes
- 365 Views
- 1 replies
- 0 likes
Carte de crédit
Salut ma carte de crédit a été débité quatre fois cela n'est pas normal comment peut on y résoudre car je suis extrêmement énerver
Salut ma carte de crédit a été débité quatre fois cela n'est pas normal comment peut on y résoudre car je suis extrêmement énerver
Newbie
722 Views
4 replies
0 likes
- 722 Views
- 4 replies
- 0 likes
Claiming Fido promotion
Hey, I'm currently studying at UW in Canada and I signed up with Fido. Part of the deal was 6 months of Spotify premium, however, it won't let me subscribe using my credit card. When I change the region to reflect my payment method I get automaticall...
Hey, I'm currently studying at UW in Canada and I signed up with Fido. Part of the deal was 6 months of Spotify premium, however, it won't let me subscribe using my credit card. When I chang...
Community Legend
400 Views
1 replies
0 likes
- 400 Views
- 1 replies
- 0 likes
Solved!! Spotify Premium doesnt work with PayPal
A day ago I've tried (for the first time) to get the 30 days trial Spotify Premium.I've logged in today to realize I didn't get any of the premium features and that is my account is still FREE.This is the first time paying to Spotify with this PayPal...
A day ago I've tried (for the first time) to get the 30 days trial Spotify Premium. I've logged in today to realize I didn't get any of the premium features and that is my account is still FREE. Th...
Community Legend
2555 Views
5 replies
0 likes
- 2555 Views
- 5 replies
- 0 likes
Solved!! Fui cobrado duas vezes
Fiz o cadastro para receber desconto de estudante, onde coloquei todos os meus dados (inclusive o cartão de crédito) e imediatamente foi feita uma cobrança no valor da assinatura como estudante.Depois recebi um email de confirmação da minha solicitaç...
Fiz o cadastro para receber desconto de estudante, onde coloquei todos os meus dados (inclusive o cartão de crédito) e imediatamente foi feita uma cobrança no valor da assinatura como estudante. Dep...
Casual Listener
978 Views
2 replies
0 likes
- 978 Views
- 2 replies
- 0 likes
Hulu No Commericals
If I sign up for the Hulu bundle, can I then add the No Commercials option to Hulu after the trial period?
If I sign up for the Hulu bundle, can I then add the No Commercials option to Hulu after the trial period?
Newbie
540 Views
2 replies
0 likes
- 540 Views
- 2 replies
- 0 likes
Superuser Contribution Troubles with first payment
Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the screan jumps the sentence your payment had failed. Of cou...
Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the s...
Spotify
636 Views
4 replies
0 likes
- 636 Views
- 4 replies
- 0 likes
Superuser Contribution Cuenta premium cancelada por spotify con vodafone
Hola, Tengo desde hace dos años +- mi cuenta premium que la pago a través de la factura de vodafone y hoy me dice al entrar que la cuenta premium se ha cancelado y que la vuelta a contratar pero vodafone me la sigue cobrando, no entiendo nada. Ya he ...
Hola, Tengo desde hace dos años +- mi cuenta premium que la pago a través de la factura de vodafone y hoy me dice al entrar que la cuenta premium se ha cancelado y que la vuelta a cont...
Spotify
718 Views
3 replies
0 likes
- 718 Views
- 3 replies
- 0 likes
Superuser Contribution Cant pay with paypal no more
i tried renewing my subscribtion with paypal but the option to pay with paypal does not show up. Why?
i tried renewing my subscribtion with paypal but the option to pay with paypal does not show up. Why?
Spotify
861 Views
5 replies
0 likes
- 861 Views
- 5 replies
- 0 likes
- 422 Views
- 4 replies
- 0 likes
Can't purchase Spotify Premium with PayMaya
Im trying to pay for a Spotify Premium but an error occurs saying, "Payment failed. Try again, or use a different payment method." I have enough balance on my account. Please help me.
Im trying to pay for a Spotify Premium but an error occurs saying, "Payment failed. Try again, or use a different payment method." I have enough balance on my account. Please help me.
Newbie
1823 Views
3 replies
0 likes
- 1823 Views
- 3 replies
- 0 likes
Superuser Contribution Cancele la suscripción familiar por error.
Buenas. Cancelé la cuenta premium familiar por error y ahora cuando la quiero renovar me sale que el cobro será la cuenta premium para un solo usuario. Hay alguna forma de renovar la cuenta familiar sin necesidad de volver a crearla? Me refiero a vol...
Buenas. Cancelé la cuenta premium familiar por error y ahora cuando la quiero renovar me sale que el cobro será la cuenta premium para un solo usuario. Hay alguna forma de renovar la cuenta familiar ...
Roadie
393 Views
1 replies
0 likes
- 393 Views
- 1 replies
- 0 likes
Superuser Contribution Cómo puedo salir de un plan familiar que sigue vigente?
Cómo puedo salir de un plan familiar, sigue vigente, pero el que la organizo, no sé acuerda de su cuenta, y no me puedo salir
Cómo puedo salir de un plan familiar, sigue vigente, pero el que la organizo, no sé acuerda de su cuenta, y no me puedo salir
Roadie
10090 Views
1 replies
0 likes
- 10090 Views
- 1 replies
- 0 likes
Superuser Contribution CUENTA PREMIUM FAMILIAR Y MIS 5 INVITADOS
TENGO A MIS 5 INVITADOS DADOS DE ALTA Y A CADA RATO LES LLEGA UNA NOTIFICACION QUE DEBEN RESPONDER SI ESTAN EN EL MISMO DOMICILIO DEL TITULAR, TODOS ESTAN EN EL MISMO DOMICILIO PERO NO SIEMPRE ESTAN REVISANDO SU CORREO Y SE LES PASA CONTESTAR Y LA DA...
TENGO A MIS 5 INVITADOS DADOS DE ALTA Y A CADA RATO LES LLEGA UNA NOTIFICACION QUE DEBEN RESPONDER SI ESTAN EN EL MISMO DOMICILIO DEL TITULAR, TODOS ESTAN EN EL MISMO DOMICILIO PERO NO SIEMPRE ESTAN ...
Roadie
413 Views
1 replies
0 likes
- 413 Views
- 1 replies
- 0 likes
Country registration
I cant change my Country in my profileim in Greece but want Germany in my profileHow Tod oder.
I cant change my Country in my profile im in Greece but want Germany in my profile How Tod oder.
Spotify Star
290 Views
1 replies
0 likes
- 290 Views
- 1 replies
- 0 likes
My Debit Card Keeps On Being Rejected
For awhile I have been trying to add my Chase debit card to pay for me account and it always gets rejected. I contacted Chase and they claim nothing has been declined and Spotify claims it's a bank issue. I use the right CVV, CC#, expiration date, an...
For awhile I have been trying to add my Chase debit card to pay for me account and it always gets rejected. I contacted Chase and they claim nothing has been declined and Spotify claims it's a ...
Newbie
842 Views
2 replies
6 likes
- 842 Views
- 2 replies
- 6 likes
Solved!! 1 Year Premium not available?
I've just renewed my Spotify Premium account, but i only found 1 month renewal instead of what i was looking for; a full year for some discount. I live in Norway. Are there only 1 month renewals available? I would pay for a year but no options were g...
I've just renewed my Spotify Premium account, but i only found 1 month renewal instead of what i was looking for; a full year for some discount. I live in Norway. Are there only 1 month rene...
Regular
1088 Views
3 replies
0 likes
- 1088 Views
- 3 replies
- 0 likes
Can't get premium account.
Hi All, I can't get the premium account after purchase via phone amount balance. I was try to check amount of balance and the balance of the credit has been truncated, try to restart aplication for a few times and also try to logout and login but my ...
Hi All, I can't get the premium account after purchase via phone amount balance. I was try to check amount of balance and the balance of the credit has been truncated, try to restart ap...
Community Legend
302 Views
1 replies
0 likes
- 302 Views
- 1 replies
- 0 likes