Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 130169 Views
- 92 replies
- 10 likes
- 130169 Views
- 92 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15545 Views
- 27 replies
- 3 likes
- 15545 Views
- 27 replies
- 3 likes
FREE TRIAL WITH CHARGE??
Why is it that Spotify advertises FREE 30-DAY TRIAL but when I tried to avail it, it proceeded to payment methods?
- Why is it that Spotify advertises FREE 30-DAY TRIAL but when I tried to avail it, it proceeded to payment methods?
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Just moved to USA can't change country
Hi Guys, I have just relocated from Hong Kong to USA. On the help I am advised to update with USA credit card, when I try I get an error saying the credit card and country don't match. I can't change country and the help says to use a USA credit card...
- Hi Guys, I have just relocated from Hong Kong to USA. On the help I am advised to update with USA credit card, when I try I get an error saying the credit card and country don't match. I can't change...
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- Spotify Star
- 341 Views
- 1 replies
- 0 likes
- 341 Views
- 1 replies
- 0 likes
How many devices can be on a student premium?
How many devices can be on a student premium discounted plan? Is it just like the normal premium serivce where you can have mulitple devices?
- How many devices can be on a student premium discounted plan? Is it just like the normal premium serivce where you can have mulitple devices?
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- Spotify Star
- 5414 Views
- 1 replies
- 0 likes
- 5414 Views
- 1 replies
- 0 likes
i've cancelled keep getting charged
first off, is this seriously the customer service for spotify, with all the money they make. I almost don't care now if this gets resolved or not, will swap my bank card if I have to, but i cancelled several months ago and I'm still being charged a m...
- first off, is this seriously the customer service for spotify, with all the money they make. I almost don't care now if this gets resolved or not, will swap my bank card if I have to, but i can...
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- Community Legend
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Please helllpppp
I cancelled all my premiums but Spotify still taking money from my card . Can ı find which account that spotify still using my card to take payment. Please help . I am paying for an account that i am not using .
- I cancelled all my premiums but Spotify still taking money from my card . Can ı find which account that spotify still using my card to take payment. Please help . I am paying for an accou...
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- Casual Listener
- 207 Views
- 2 replies
- 0 likes
- 207 Views
- 2 replies
- 0 likes
Superuser Contribution Country issue with family subscription
My husband recently moved to the Netherlands with me, but because we both move a lot, I had my country as Taiwan and he as Austria before. Now he has changed to family subscription and I cannot join it because the system won't allow us to change the ...
- My husband recently moved to the Netherlands with me, but because we both move a lot, I had my country as Taiwan and he as Austria before. Now he has changed to family subscription and I cannot join ...
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- Roadie
- 367 Views
- 1 replies
- 0 likes
- 367 Views
- 1 replies
- 0 likes
Superuser Contribution my account says it has no payment method
hey, i was using my spotify family account with my mom, and mine says the payment method didnt go trough, but it did charge the money on my mothers card, this already has happened before, im tired of this kinda trouble, ive been using this plataform ...
- hey, i was using my spotify family account with my mom, and mine says the payment method didnt go trough, but it did charge the money on my mothers card, this already has happened before, im tired of...
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- Roadie
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes
Superuser Contribution Discounts for Students or signing for longer periods (eg. 1 year).
Spotify is charging me again the student account that i have already paid two days ago, these two days i was waiting for them to verify my documents
- Spotify is charging me again the student account that i have already paid two days ago, these two days i was waiting for them to verify my documents
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- Roadie
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes
Superuser Contribution Form of Payment issue
Hello,So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my account's configurations, so I go to settings to change ...
- Hello, So I recently moved countries and I'm trying to change my form of payment to my new card. When attemp to do so it rejects my new card beacuse it doesn't belong to the country listed in my acc...
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- Roadie
- 1058 Views
- 1 replies
- 0 likes
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country changePayment ProblemsSubscription
- 1058 Views
- 1 replies
- 0 likes
Superuser Contribution Abbonamento premium con 18App
Ho seguito la procedura per effettuare il pagamento dell'abbonamento premium di spotify con 18App (Bonus Cultura). Dopo aver convertito il codice ed averlo quindi riscattato, mi risulta ancora la versione Free nonostante io abbia provato a rieffettua...
- Ho seguito la procedura per effettuare il pagamento dell'abbonamento premium di spotify con 18App (Bonus Cultura). Dopo aver convertito il codice ed averlo quindi riscattato, mi risulta ancora la ver...
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- Roadie
- 4018 Views
- 1 replies
- 3 likes
- 4018 Views
- 1 replies
- 3 likes
Cancel and Refund for Spotify Premium
I'm on the Yearly Spotify Premium subscription, is it possible to cancel and get a refund, so I can become a Family Premium member?
- I'm on the Yearly Spotify Premium subscription, is it possible to cancel and get a refund, so I can become a Family Premium member?
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- Spotify Star
- 488 Views
- 1 replies
- 0 likes
- 488 Views
- 1 replies
- 0 likes
1 Month Premium Gratis
I bought Spotify Premium Month ago trought psc and they told me there that i'm getting free 1 Month premium, second reason that i get email from them with Theme "Don't forget about your Gratis Premium" After 1 month i didnt get my gratis month, can s...
- I bought Spotify Premium Month ago trought psc and they told me there that i'm getting free 1 Month premium, second reason that i get email from them with Theme "Don't forget about your Gratis Premiu...
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- Spotify Star
- 234 Views
- 1 replies
- 0 likes
- 234 Views
- 1 replies
- 0 likes
Spotify has cancel my premium suscription.
Hi. I have the premium family subscription a while ago, and recently the application showed me, every time I started it, a red sign at the top of the beginning that said about the methods of payment. When I did not understand it I did not give import...
- Hi. I have the premium family subscription a while ago, and recently the application showed me, every time I started it, a red sign at the top of the beginning that said about the methods of payment....
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- Spotify Star
- 372 Views
- 1 replies
- 0 likes
- 372 Views
- 1 replies
- 0 likes
Trying to sign up for student discount but says I'm ineligible when I am eligible
So my student discount lapsed and now I can't sign back up. Any help?
- So my student discount lapsed and now I can't sign back up. Any help?
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- Spotify Star
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Payment failed
I have cancel my cards be cause I lost my wallet. So the paiment failed and Spotify ask me to resolve this problem. I dont have my mew cards right now so i cancel my spotify prenium. Who im supposed to know if i have to pay Spotify for the months bef...
- I have cancel my cards be cause I lost my wallet. So the paiment failed and Spotify ask me to resolve this problem. I dont have my mew cards right now so i cancel my spotify prenium. Who im supposed ...
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- Spotify Star
- 399 Views
- 1 replies
- 0 likes
- 399 Views
- 1 replies
- 0 likes
Spotify took extra charge
Whilst trying to pay for my account by myself as my dad has ordered a new credit card, i tought it would be nice to use the student discharge, i put my credit card information in etc. and they said they wouldn't charge me the money (49 swedish SEK), ...
- Whilst trying to pay for my account by myself as my dad has ordered a new credit card, i tought it would be nice to use the student discharge, i put my credit card information in etc. and they said t...
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- Spotify Star
- 422 Views
- 1 replies
- 0 likes
- 422 Views
- 1 replies
- 0 likes
Free accounts but still charged
I have two accounts on my bank cards both my mum and mine, on free trials for premium. But when I went on to both accounts, it stated both are on free when I tried to cancel it a few days before the trial ends. The fact it was on free meant that I co...
- I have two accounts on my bank cards both my mum and mine, on free trials for premium. But when I went on to both accounts, it stated both are on free when I tried to cancel it a few days before the ...
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- Spotify Star
- 164 Views
- 1 replies
- 0 likes
- 164 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription problem
I am subscribing Spotify at HK$58 monthly but my account turns up as free account
- I am subscribing Spotify at HK$58 monthly but my account turns up as free account
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Spotify charged my card for premium for students before I could attach a photo of my student's doc
Spotify charged my card for premium for students before I could attach a photo of my student's doc and now I can't even use the premium account, but my bank already approved it...
- Spotify charged my card for premium for students before I could attach a photo of my student's doc and now I can't even use the premium account, but my bank already approved it...
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- Spotify Star
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
I can’t remember my details
I tried to update my phone to the new IOS it went wrong my phone disabled and I lost all my data. I got my Spotify premium via my phone contract. And I have no idea how to log on because I don’t know any details.
- I tried to update my phone to the new IOS it went wrong my phone disabled and I lost all my data. I got my Spotify premium via my phone contract. And I have no idea how to log on because I don’t know...
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- Spotify Star
- 236 Views
- 1 replies
- 0 likes
- 236 Views
- 1 replies
- 0 likes