Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 90011 Views
- 55 replies
- 5 likes
- 90011 Views
- 55 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11323 Views
- 24 replies
- 2 likes
- 11323 Views
- 24 replies
- 2 likes
Change Coutry
I'm trying to change my country from SIngapore to New Zealand so I can enter new card payment details. So far what ever I do/change it will not accept any of my New Zealand visa cards. Help please - I have seen the notification to change country to N...
- I'm trying to change my country from SIngapore to New Zealand so I can enter new card payment details. So far what ever I do/change it will not accept any of my New Zealand visa cards. Help ple...
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- Casual Listener
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Solved!! Paid student subscription but i cant use it
Hello,I paid student subscription but i cant use it because my school dont appears in the list. So can you devolve my money?
- Hello, I paid student subscription but i cant use it because my school dont appears in the list. So can you devolve my money?
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- Not applicable
- 260 Views
- 2 replies
- 0 likes
- 260 Views
- 2 replies
- 0 likes
Invalid premium membership message
Have iPhone and Sonos speakers with Alexa. About 4 days ago can’t play music with message my premium student account not valid
- Have iPhone and Sonos speakers with Alexa. About 4 days ago can’t play music with message my premium student account not valid
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- Moderator
- 143 Views
- 1 replies
- 0 likes
- 143 Views
- 1 replies
- 0 likes
Can not add new credit card
When I try to change my credit card info I am not given the option to edit payment details. I'm a Premium user. See screen shot. I do not run an ad blocker or anything else that would cause this.Any ideas what to do?Best, /Per
- When I try to change my credit card info I am not given the option to edit payment details. I'm a Premium user. See screen shot. I do not run an ad blocker or anything else that w...
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- Music Fan
- 1303 Views
- 25 replies
- 0 likes
- 1303 Views
- 25 replies
- 0 likes
Solved!! Premium to premium family
Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium subscription ($9.99). I’m wondering if I change to pr...
- Hi, I was trying to change my subscription to premium family so that I can invite family members. However, I was just (yesterday) automatically charged for the following month of a regular premium su...
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- Community Legend
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
I can't integrate a Premium Family plan
Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! Thank you!
- Hello! A few days ago I had problems with the "Premium Family Plan". The system automatically took me out and the owner has not taken me out of the plan. If you could help me, I would appreciate it! ...
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- Casual Listener
- 201 Views
- 2 replies
- 0 likes
- 201 Views
- 2 replies
- 0 likes
Solved!! Premium to Premium Family
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? Thanks,Sayak Biswas
- Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? &nbs...
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- Newbie
- 337 Views
- 2 replies
- 0 likes
- 337 Views
- 2 replies
- 0 likes
Pin gak muncul
udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
- udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
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- Newbie
- 363 Views
- 3 replies
- 0 likes
- 363 Views
- 3 replies
- 0 likes
Undo premium of old account
I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Please help me i need to undo my premium it keeps get...
- I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Pl...
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- Community Legend
- 315 Views
- 1 replies
- 0 likes
- 315 Views
- 1 replies
- 0 likes
Extreme quality not working
I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
- I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
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- Community Legend
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Premium account provided through Rogers account is expiring.
We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the subscription end date, these accounts will automat...
- We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the...
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- Newbie
- 228 Views
- 1 replies
- 0 likes
- 228 Views
- 1 replies
- 0 likes
Payment Failed
It saysPayment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ?I cant register my card details and after that to pay , or i need to have the money from the beggining ?
- It says Payment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ? I cant register my card details and after that ...
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- Casual Listener
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
From Premium to Student
Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had to choose the country in which I am studying, but Britain/E...
- Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had t...
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Payment
Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money
- Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money 😕
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- Spotify Star
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Spotify premium paid for student
I paid spotify premium for student but it isnt activated. What can i do?
- I paid spotify premium for student but it isnt activated. What can i do?
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- Newbie
- 157 Views
- 1 replies
- 1 likes
- 157 Views
- 1 replies
- 1 likes
Charged for cancelled Subscription
Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
- Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Problem with payment
Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and when I was entering informations about me and my schoo...
- Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and whe...
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- Spotify Star
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Account upgrade to premium abroad
Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching the country I am. How can I solve this?
- Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching th...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Monthly charges taken from my bank but I got a free Spotify account
Please help
- Please help
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
My credit card was charged for premium service
My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscription. I want to file a fraud report against Spoti...
- My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscr...
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes