Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
In Decemeber I saw I was charged $10 instead of the typical $5 that I pay. I tried to fix it by looking throughout spotify online, I didn't find anything to renew my student subscription so I canceled my subscrition then reactivated it. After I did t...
I am unable to activate my hulu subscription after signing up for the student deal. Apparently I should see a link to activate Hulu under Account Overview but there is no link there
I tried to enter student and it's a hassle so I just went on a premium plan then when I check my card I was charged twice my 129 plan and 65 was deducted out of my card!!!
I recently received an offer for 0.99 cents per month for the first 3 months of premium service. However when i go and try to enroll in premium it only gives me the option for 1 month free. Is the offer still available?
If I started premium today(29th) when will the billing period begin? Like will I have to pay a full months subscription for just 3 days or will it start on the 1st?
So I decided to change my email . The problem is when I changed it it somehow took me back to my old account. I was a premium member with the new account and free membership with the old one that I’m now using . My question is, am I still going to ge...
Hey, Spotify asked me to change the country (Move from France to Germany a few months ago). I did but my bank account is a French one. Everytime I want to save the bank details I got a message like "bank account is not in the country mentioned". Can ...
Hi!My spotify account is set for Latvia, but I'm studying in the UK right now. How can I get the student premium discount if the SheerID system doesn't display UK as a possible choice? P.S. : If this isn't at all possible, how then to get back the mo...
i am beeing charged money from an account that i made last year, i wanted to get a 30 days trial, and did not think that it was going to cost me money, so when i logged in to another account i was beeing charged money from the other acccount, and i d...
I have attached my Student ID to spotify in order to get the student discount. After that the system informed me that in a few days an email will be sent to me for the activation of this discount , but no email was sent to me and there is no premium ...
I was charged but it won’t let me continue it takes me to the card payment entry again
following an email address error at the time of registration I can not validate my subscription How to do ? Thank you
Hello, I recently had my payment for premium bounce back, but it then went through successfully on the second attempt, however my account is still listed as free. When will it update back to premium?
Hi there! I forgot to renew my student discount and just checked my receipts for the past couple of months with Spotify and noticed that I was charged $9.99 for the last five months rather than $4.99 as specified in the student discount. Is there any...
Hi! Yesterday I just started using Spotify, I installed the app to my Android phone (Xiaomi Redmi Note 3) and started using the 30 days free trial. After provoding my credit card details in the app, In received a confirmation message within the app t...
Hi, last month I recently took advantage of the offer to pay for my premium subscription upfront for one year - getting it at the discounted price of 99 GBP. Now that my profile says I won't be charged my on-going monthly subscription until January 2...
Payment is not successful even though there is no limit or resctrictions from the bank accounts, tried another credit cards for it but result is the same.
Hi Guys! Today I started Family subscription after a year and half of having premium on my own. Everything works fine on desktop. The problem is my iOS Spotify app. When checking account status in settings, it clearly says 'PREMIUM', but in fact it's...
I moved from Argentina to Spain and I can't change the payment information (or the country) from the argentinian credit card. When I go to change country the drop down is disabled and I cannot click it. When I go to change subscription and payment de...
I accepted a family subscription, and I have the same adress as the person who created the plan. But spotify inactivated my premium account becouse it was not the same adress, and is not true, we have the same adress and we live actualy together.