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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

152322 Views

69 replies

10 likes

Premium for Family
  • 152322 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

98325 Views

89 replies

4 likes

  • 98325 Views
  • 89 replies
  • 4 likes

Solved!! Fui cobrado duas vezes

Fiz o cadastro para receber desconto de estudante, onde coloquei todos os meus dados (inclusive o cartão de crédito) e imediatamente foi feita uma cobrança no valor da assinatura como estudante.Depois recebi um email de confirmação da minha solicitaç...

Casual Listener

Fiz o cadastro para receber desconto de estudante, onde coloquei todos os meus dados (inclusive o cartão de crédito) e imediatamente foi feita uma cobrança no valor da assinatura como estudante. Dep...

Rodnei

Casual Listener

1004 Views

2 replies

0 likes

  • 1004 Views
  • 2 replies
  • 0 likes

Hulu No Commericals

If I sign up for the Hulu bundle, can I then add the No Commercials option to Hulu after the trial period?

Newbie

If I sign up for the Hulu bundle, can I then add the No Commercials option to Hulu after the trial period?

SCARTER439

Newbie

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Superuser Contribution Troubles with first payment

Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the screan jumps the sentence your payment had failed. Of cou...

Casual Listener

Hi unfortunately i got some troubles, when i tried to pay the first Spotify month. I check the data, And they were fine, but after i pushed the button for create my premium account then on the s...

Melody

Spotify

674 Views

4 replies

0 likes

  • 674 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cuenta premium cancelada por spotify con vodafone

Hola, Tengo desde hace dos años +- mi cuenta premium que la pago a través de la factura de vodafone y hoy me dice al entrar que la cuenta premium se ha cancelado y que la vuelta a contratar pero vodafone me la sigue cobrando, no entiendo nada. Ya he ...

Casual Listener

Hola,    Tengo desde hace dos años +- mi cuenta premium que la pago a través de la factura de vodafone y hoy me dice al entrar que la cuenta premium se ha cancelado y que la vuelta a cont...

Melody

Spotify

747 Views

3 replies

0 likes

  • 747 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant pay with paypal no more

i tried renewing my subscribtion with paypal but the option to pay with paypal does not show up. Why?

Casual Listener

i tried renewing my subscribtion with paypal but the option to pay with paypal does not show up. Why?

Melody

Spotify

899 Views

5 replies

0 likes

  • 899 Views
  • 5 replies
  • 0 likes

Can't purchase Spotify Premium with PayMaya

Im trying to pay for a Spotify Premium but an error occurs saying, "Payment failed. Try again, or use a different payment method." I have enough balance on my account. Please help me.

Visitor

 Im trying to pay for a Spotify Premium but an error occurs saying, "Payment failed. Try again, or use a different payment method." I have enough balance on my account. Please help me.

DL141

Newbie

1859 Views

3 replies

0 likes

  • 1859 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cancele la suscripción familiar por error.

Buenas. Cancelé la cuenta premium familiar por error y ahora cuando la quiero renovar me sale que el cobro será la cuenta premium para un solo usuario. Hay alguna forma de renovar la cuenta familiar sin necesidad de volver a crearla? Me refiero a vol...

Newbie

Buenas. Cancelé la cuenta premium familiar por error y ahora cuando la quiero renovar me sale que el cobro será la cuenta premium para un solo usuario. Hay alguna forma de renovar la cuenta familiar ...

ZullyB

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo puedo salir de un plan familiar que sigue vigente?

Cómo puedo salir de un plan familiar, sigue vigente, pero el que la organizo, no sé acuerda de su cuenta, y no me puedo salir

Newbie

Cómo puedo salir de un plan familiar, sigue vigente, pero el que la organizo, no sé acuerda de su cuenta, y no me puedo salir

ZullyB

Roadie

10120 Views

1 replies

0 likes

  • 10120 Views
  • 1 replies
  • 0 likes

Superuser Contribution CUENTA PREMIUM FAMILIAR Y MIS 5 INVITADOS

TENGO A MIS 5 INVITADOS DADOS DE ALTA Y A CADA RATO LES LLEGA UNA NOTIFICACION QUE DEBEN RESPONDER SI ESTAN EN EL MISMO DOMICILIO DEL TITULAR, TODOS ESTAN EN EL MISMO DOMICILIO PERO NO SIEMPRE ESTAN REVISANDO SU CORREO Y SE LES PASA CONTESTAR Y LA DA...

Newbie

TENGO A MIS 5 INVITADOS DADOS DE ALTA Y A CADA RATO LES LLEGA UNA NOTIFICACION QUE DEBEN RESPONDER SI ESTAN EN EL MISMO DOMICILIO DEL TITULAR, TODOS ESTAN EN EL MISMO DOMICILIO PERO NO SIEMPRE ESTAN ...

ZullyB

Roadie

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Country registration

I cant change my Country in my profileim in Greece but want Germany in my profileHow Tod oder.

Newbie

I cant change my Country in my profile im in Greece but want Germany in my profile How Tod oder.

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

My Debit Card Keeps On Being Rejected

For awhile I have been trying to add my Chase debit card to pay for me account and it always gets rejected. I contacted Chase and they claim nothing has been declined and Spotify claims it's a bank issue. I use the right CVV, CC#, expiration date, an...

Casual Listener

For awhile I have been trying to add my Chase debit card to pay for me account and it always gets rejected.  I contacted Chase and they claim nothing has been declined and Spotify claims it's a ...

maianh

Newbie

871 Views

2 replies

6 likes

  • 871 Views
  • 2 replies
  • 6 likes

Solved!! 1 Year Premium not available?

I've just renewed my Spotify Premium account, but i only found 1 month renewal instead of what i was looking for; a full year for some discount. I live in Norway. Are there only 1 month renewals available? I would pay for a year but no options were g...

Regular

I've just renewed my Spotify Premium account, but i only found 1 month renewal instead of what i was looking for; a full year for some discount.   I live in Norway. Are there only 1 month rene...

solojim

Regular

1117 Views

3 replies

0 likes

  • 1117 Views
  • 3 replies
  • 0 likes

Can't get premium account.

Hi All, I can't get the premium account after purchase via phone amount balance. I was try to check amount of balance and the balance of the credit has been truncated, try to restart aplication for a few times and also try to logout and login but my ...

Casual Listener

Hi All,   I can't get the premium account after purchase via phone amount balance. I was try to check amount of balance and the balance of the credit has been truncated, try to restart ap...

Luke

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Subscribe

I have payed for premier but only getting the free account, I have had the invoice back telling me payment went through and I have logged in and out still nothing.

Newbie

I have payed for premier but only getting the free account, I have had the invoice back telling me payment went through and I have logged in and out still  nothing. 

Luke

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Gift card not working

I scratched off the PIN number on my gift card, how can I redeem my card?

Newbie

I scratched off the PIN number on my gift card, how can I redeem my card?

Luke

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Change the country

I live in Mexico but have an American phone that I downloaded Spotify with and subscribed for premium originally wit an American credit card I no longer use. I want to pay wit my Mexican credit card but it won't let me change the country I'm in. I'm ...

Newbie

I live in Mexico but have an American phone that I downloaded Spotify with and subscribed for premium originally wit an American credit card I no longer use. I want to pay wit my Mexican credit card ...

Luke

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Subct

Ok so i just want to switch to spotify free but when i go to my account and click subscription it doesnt have the option to cancel it its just says upgrade to premium

Newbie

Ok so i just want to switch to spotify free but when i go to my account and click subscription it doesnt have the option to cancel it its just says upgrade to premium  

Maxim

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Solved!! Spotify with Hulu

I signed up for the Hulu promotion. Verified my credit card. Hit continue. Page didn't load correctly & it took me back to the previous credit card verification page. I did not get a chance to hit the Go to Hulu button. Now because my credit card inf...

Casual Listener

I signed up for the Hulu promotion. Verified my credit card. Hit continue. Page didn't load correctly & it took me back to the previous credit card verification page. I did not get a chance to hi...

HisGlory2014

Casual Listener

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

I can not find paypal payment option

I would like to subscribe to premuim spotify (not student) and the paypal option removed I see only Credit Card and PaySafeCard options on the pick payment option page. I am from US and I asked my friend from the UK and he told me everything is ok th...

Casual Listener

I would like to subscribe to premuim spotify (not student) and the paypal option removed   I see only Credit Card and PaySafeCard options on the pick payment option page.   I am fr...

Moh7med

Newbie

889 Views

3 replies

0 likes

  • 889 Views
  • 3 replies
  • 0 likes