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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
75404 Views
31 replies
2 likes
Moderator
121609 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Moderator
159489 Views
71 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
312334 Views
174 replies
13 likes
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
Hi! Wondering if there's a way I can seamlessly transition from my Rogers deal over to a paid premium plan without losing all my data/playlists/etc? Thx!~
Newbie
1153 Views
2 replies
0 likes
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and went through all possible accounts with emails i have...
Im very frusterated because i recently discovered i have still been charged every month for premium when i cancelled it and deleted the app back in December, i followed the instructions online and we...
Community Legend
328 Views
1 replies
0 likes
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just been trying to buy it regular I don’t care about the...
Im a “new user” so I tried getting the 30 day free subscription, it said I had already taken a similar offer so I couldn’t get it , okay I tried it again and it told me that again , now I have just b...
Community Legend
371 Views
1 replies
0 likes
Bonjour,J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre?Merci d'avance
Bonjour, J'ai actuellement un abonnement Premium basique sur spotify, et j'aimerais passer a un abonnement family sur ce meme compte, quelle demarche dois-je suivre? Merci d'avance
Music Fan
3726 Views
1 replies
0 likes
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
Paguei a minha assinatura e ta dizendo que nao paguei. E nao esta com o premium ativo. O que faco?
Spotify Star
382 Views
1 replies
0 likes
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
Recientemente he intentado pagar mi suscripcion a premium pero siempre me manda error de pago haga lo que haga, he probado con diferentes tarjetas de credito. ayuda
Casual Listener
452 Views
2 replies
0 likes
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
Obtener el spotify premium me da opcion a solo 1 mes "aparte del plan familiar etc.." y solo con tarjeta de credito.
338 Views
0 replies
1 likes
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
Ok so in trying to get premium but when i use my visa which is a registerd gift card and works on phone but when i try to suvsribe says failed even tried buying a 1 month gift card no luck
Community Legend
347 Views
1 replies
0 likes
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go to college.Just a thought.
I love Spotify.But cant afford the $10 bucks a month.How come i cant get it for $5 bucks a month?I understand that plan is for college students.Thats not really fair for other customers who dont go t...
Community Legend
369 Views
1 replies
0 likes
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my payment info and found that my option to update my ...
I signed up for the yearly premium subscription a couple of months ago with my old credit card. I just activated a new credit card, which deactivated my old credit card. So, I signed in to update my ...
Roadie
604 Views
1 replies
0 likes
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always checking the card information but still doesn't wor...
I'm trying to buy the premium version but everytime i type the card information it shows that an error occured.I did it over and over again in different browsers, using wi fi and mobile data, always ...
Roadie
386 Views
1 replies
0 likes
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
Hi there, I've been using spotify for a while and I want to try out the 7 days premium trial, it won't let me, it says I can try the 30 days one
Spotify Star
695 Views
5 replies
0 likes
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data .I'm love using Spotify but I am getting fed up with having to download all my music again.Can this problem ...
The last 8 weeks I have had to download all my playlists over and over again which eats away at my data which has cost me over $50 in my data . I'm love using Spotify but I am getting fed up with ha...
Casual Listener
522 Views
4 replies
0 likes
Z
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Community Legend
547 Views
3 replies
0 likes
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded me to free Spotify.
I can't access Spotify premium on my phone. I've contacted iTunes and there is no problem with my account or subscription. When I accessed Spotify it said my payment had failed and downgraded m...
Spotify Star
445 Views
2 replies
0 likes
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
skulle lige se hvad krav der var for studenter premium, og efter de tog de 50 kr selvom jeg ikke har foet premium hvad kan jeg gore?
Roadie
355 Views
1 replies
0 likes
I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
I am beng double billed monthly from Spotify for $14.99 How do I cancel one? From my visa bill I have two different numbers from Spotify. Kim
Roadie
382 Views
1 replies
0 likes
Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscribed after that trial, but l really don't appreciate...
Hi, l signed up for the Spotify 60 days trial yesterday. I had premium until this afternoon. l don't know what happened but now my account says free with no record of it. I would have totally subscri...
Music Fan
1100 Views
5 replies
0 likes
After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is, that I have a premium subscription. So I'm not ha...
After the new spotify update, when I opened Spotify, I got this ad for the new James Bay album. It also happened to a friend of mine, she got the exact same ad. I wouldn't mind it, but the problem is...
Spotify Star
715 Views
1 replies
0 likes
Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
Was charge the day before because my bank didn't have enough funds when the payment was scheduled for the next day !! I want a refund
Newbie
509 Views
1 replies
0 likes
