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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129263 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58197 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233936 Views
144 replies
13 likes
So i purchased premium on my playstation and it works on it but it is not working on my phone any help
So i purchased premium on my playstation and it works on it but it is not working on my phone any help
Spotify Star
232 Views
1 replies
0 likes
I redeemed my gift card and I want to know my balance after redeeming it. I think I was charged for a full three months without the offered discount of $.99
I redeemed my gift card and I want to know my balance after redeeming it. I think I was charged for a full three months without the offered discount of $.99
Spotify Star
392 Views
3 replies
0 likes
Hello! There's my problem. When I want to start a premium account I can't select the option "pay via mobile".I have already wrote my phone number and mobile operator in my profile... I live in Switzerland by the way. Do you have a solution ? I thank ...
Hello! There's my problem. When I want to start a premium account I can't select the option "pay via mobile". I have already wrote my phone number and mobile operator in my profile... I liv...
171 Views
0 replies
0 likes
I started my seven day free trial the same day I purchased 3 months premium for 99¢. Under the subscription tab, it says prenium trial. When the 7 day trial is over will I still have premium because I bought the 3 months?
I started my seven day free trial the same day I purchased 3 months premium for 99¢. Under the subscription tab, it says prenium trial. When the 7 day trial is over will I still have premium because ...
Spotify Star
202 Views
1 replies
0 likes
When I received a new card I needed to update my payment info so that the monthly subscription continued as usual. When I started with the process I was promted with a deal saying "pay 990 SEK for a full year subscription". Since it was cheaper than ...
When I received a new card I needed to update my payment info so that the monthly subscription continued as usual. When I started with the process I was promted with a deal saying "pay 990 SEK for a ...
227 Views
0 replies
1 likes
I cannot remember my username for my premium account I also have a Facebook account. I need to obtain my username for my premium account how do I get it
I cannot remember my username for my premium account I also have a Facebook account. I need to obtain my username for my premium account how do I get it
Spotify Star
207 Views
1 replies
0 likes
What happened to my playlist after I upgraded! Really upset about this please help
What happened to my playlist after I upgraded! Really upset about this please help
Spotify Star
391 Views
1 replies
0 likes
Please help me, i payed a anual subscription but it’s not enabled in my account. Can you verify the problem?
Please help me, i payed a anual subscription but it’s not enabled in my account. Can you verify the problem?
Community Legend
458 Views
3 replies
0 likes
Payed 19kr for 6 month for premium for Spotify and got diracted to plalane.com and got no premium om my acccount. The paymeny is done. What do i do i dont want to be a Member there!
Payed 19kr for 6 month for premium for Spotify and got diracted to plalane.com and got no premium om my acccount. The paymeny is done. What do i do i dont want to be a Member there!
Spotify Star
348 Views
1 replies
0 likes
I purchased a subscription (I'm in Canada, so gift cards don't exist here), as a gift for someone, and the email with the gift code in it never sent to the recipient. Is there a way to resend it? I have proof on my Paypal account that the transaction...
I purchased a subscription (I'm in Canada, so gift cards don't exist here), as a gift for someone, and the email with the gift code in it never sent to the recipient. Is there a way to resend it? I h...
Spotify Star
377 Views
3 replies
0 likes
Hi.Spotify recently showed me that my account payment method needs to be updated. I wanted to switch to the family premium so I canceled the premium subscription. When I tried to subscribe to family premium it said the payment didn't go through.I tri...
Hi. Spotify recently showed me that my account payment method needs to be updated. I wanted to switch to the family premium so I canceled the premium subscription. When I tried to subscribe to famil...
Spotify Star
536 Views
1 replies
0 likes
Hello. I wanted to buy subscription first time having a deal 3 months of premium for 0.99 EUR. I tried once and money was written off my debit card but for some reason my subscription wasnt submitted and i didnt receive premium. So I tried one more t...
Hello. I wanted to buy subscription first time having a deal 3 months of premium for 0.99 EUR. I tried once and money was written off my debit card but for some reason my subscription wasnt...
Spotify Star
227 Views
1 replies
0 likes
i subscribed spotify family and invited my 2 daughters. one has logged in regularly, the other one has received the invitation but when she try to log in she receives an error
i subscribed spotify family and invited my 2 daughters. one has logged in regularly, the other one has received the invitation but when she try to log in she receives an error
Spotify Star
253 Views
1 replies
0 likes
I just signed up for spotify premium. I already had an account but it's free. I entered my credit card info and tried to activate but still I get adds and it's limited skips. Asking for your assistance. Thanks!
I just signed up for spotify premium. I already had an account but it's free. I entered my credit card info and tried to activate but still I get adds and it's limited skips. Asking for your assistan...
Casual Listener
354 Views
2 replies
0 likes
Spotify premiun can't take my visa Gift Card. It just says "error, try again "
Spotify premiun can't take my visa Gift Card. It just says "error, try again "
Regular
737 Views
9 replies
0 likes
I payed for the 3 month deal of $0.99 but the premium did not activate
I payed for the 3 month deal of $0.99 but the premium did not activate
Newbie
211 Views
1 replies
0 likes
Hi, I just subscribed to Spotify premium through my telco provider singtel but the activation link won't work. Singtel said I am not fully unsubscribed from my account, although I'm currently on the free account. Can Spotify unsubscribe me fully? If ...
Hi, I just subscribed to Spotify premium through my telco provider singtel but the activation link won't work. Singtel said I am not fully unsubscribed from my account, although I'm currentl...
Spotify Star
603 Views
1 replies
0 likes
I just subscribed for premium and it says error 404 when i try to login.i even deleted my facebook app so it wouldnt interfere with the app loading, but it stil doesnt work.what is wrong with spotify
I just subscribed for premium and it says error 404 when i try to login. i even deleted my facebook app so it wouldnt interfere with the app loading, but it stil doesnt work. what is wrong with spo...
Spotify Star
503 Views
1 replies
0 likes
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is nowhere to be found and it shows my premium ending in March...
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is now...
238 Views
0 replies
0 likes
Im in Australia now and i wanted to get the premium for 3 months but soon im leaving to get back to italy, Will i still be able to use premium even in italy ?
Im in Australia now and i wanted to get the premium for 3 months but soon im leaving to get back to italy, Will i still be able to use premium even in italy ?
Spotify Star
334 Views
1 replies
0 likes
