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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148323 Views

69 replies

10 likes

Premium for Family
  • 148323 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

93845 Views

89 replies

4 likes

  • 93845 Views
  • 89 replies
  • 4 likes

i have problems to buy premium

hello, today i was trying to buy premium(the option of 0.5 dollars) and it says that i have already buy a similar deal and i didn,t. please help.

Newbie

hello, today i was trying to buy premium(the option of 0.5 dollars) and it says that i have already buy a similar deal and i didn,t. please help.

user-removed

Not applicable

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Wrong account

Hi, I accidentally bought spotify premium on a different account and I canceled it and it told me than it was going to cancel 3 months by now. I don’t use that account and I want my money back

Newbie

Hi, I accidentally bought spotify premium on a different account and I canceled it and it told me than it was going to cancel 3 months by now. I don’t use that account and I want my money back

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

$100/12 months Subscription Model ($20 off)

Hello, I already have Premium subscription with monthly payment of $9.99 + tax, but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium. I did purchase this one-time payment and it cost me a total...

Casual Listener

Hello, I already have Premium subscription with monthly payment of $9.99 + tax,  but I got the promotional message offering price of $99.00 + tax for one-time payment of 12 months of Premium.&nb...

user-removed

Not applicable

1034 Views

3 replies

1 likes

Double Charged
premium subscription
  • 1034 Views
  • 3 replies
  • 1 likes

Spotify says my country is Panama and I can’t change it

At my profile it says Panama and I’m at different country. When I go to subscription to update payments details, doesn’t appear to change the country.

Casual Listener

At my profile it says Panama and I’m at different country. When I go to subscription to update payments details, doesn’t appear to change the country.

user-removed

Not applicable

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Premium Payment for students

I was browsing my bank account & noticed that Spotify charged me for regular premium instead of student. I updated my account and everything & nothing has changed.

Newbie

I was browsing my bank account & noticed that Spotify charged me for regular premium instead of student. I updated my account and everything & nothing has changed. 

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

Solved!! Get a new deal for Premium: just $119 for the year

Trying to log in to take advantage of this deal, and I keep getting an error page. Is anyone else having the same problem?

Casual Listener

Trying to log in to take advantage of this deal, and I keep getting an error page. Is anyone else having the same problem?

piggyboy

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
  • 0 likes

Superuser Contribution Starbucks Spotify

I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this.

Newbie

I started working at starbucks 2 weeks ago and when I try to access the spotify premium it keeps telling me something went wrong try again. Please fix this. 

SergioDavid

Roadie

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Spotify premium in country out of billing area

Hi I am spotify premium user currently residing in Germany. I am going to India in the month of January 2018. I was wondering if I could still use spotify there and be able to listen to New Songs or download some music for my playlists to listen offl...

Newbie

Hi I am spotify premium user currently residing in Germany. I am going to India in the month of January 2018. I was wondering if I could still use spotify there and be able to listen to New Songs or ...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Spotify with Fido

I signed up with Fido in June but only activated "6 month's free with Fido" September 1st. I am only able to receive the remaining time from the start of my activation of Fido and not Spotify. Is there a way to get the 6 month's free starting from wh...

Newbie

I signed up with Fido in June but only activated "6 month's free with Fido" September 1st. I am only able to receive the remaining time from the start of my activation of Fido and not Spotify. Is the...

cloedl

Newbie

388 Views

2 replies

0 likes

  • 388 Views
  • 2 replies
  • 0 likes

Problem Payment Student Subscription

Hi,I've tried to buy a Student Subscription. When Spotify sent me to SheerID I enterd the files requested. As I dind't see any mail coming I tried to subscribe a couple of times more, because it was written that the wouldn't have took money, then I s...

Newbie

Hi, I've tried to buy a Student Subscription. When Spotify sent me to SheerID I enterd the files requested. As I dind't see any mail coming I tried to subscribe a couple of times more, because it wa...

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

CUANTO TIEMPO SE DEMORA EN ACTIVAR LA SUSCRIPCION PREMIUM

ACTIVE LA SUSCRIPCION PREMUIM Y DESEO SABER CUANTO SE DEMORA EN VERSE REFLEJADA EN MI CUENTA GRACIAS

Newbie

ACTIVE LA SUSCRIPCION PREMUIM Y DESEO SABER CUANTO SE DEMORA EN VERSE REFLEJADA EN MI CUENTA GRACIAS 

2049 Views

0 replies

2 likes

  • 2049 Views
  • 0 replies
  • 2 likes

Endless advertising for Premium - even after buying it

Hi, I don't mind a commercial offering, especially when it's about a good pricing (12 months Premium for 99). But why do I keep on receiving e-mails and alerts in the app on this offering, even long after having purchased it. It's annoying and unprof...

Casual Listener

Hi,   I don't mind a commercial offering, especially when it's about a good pricing (12 months Premium for 99). But why do I keep on receiving e-mails and alerts in the app on this offering, e...

220 Views

0 replies

0 likes

Premium
Subscription
  • 220 Views
  • 0 replies
  • 0 likes

family subscription

Hi,I just signed our family up for Premium Family at Christmas.When my son switched his Premium account, which had just renewed, over to the family account, he did not receive a refund for his almost full unused month. Should he not be receiving a re...

Casual Listener

Hi, I just signed our family up for Premium Family at Christmas. When my son switched his Premium account, which had just renewed, over to the family account, he did not receive a refund for his al...

wabil

Casual Listener

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes

NO PUEDO PAGAR SPOTIFY PREMIUM

YA LLEVO DOS DIAS INTENTANDO ACTIVAR SPOTIFY PREMIUM Y ME RECHAZA LA TARJETA DE DEBITO Y YA PROBE CON DOS DIFERENTES

Newbie

YA LLEVO DOS DIAS INTENTANDO ACTIVAR SPOTIFY PREMIUM Y ME RECHAZA LA TARJETA DE DEBITO Y YA PROBE CON DOS DIFERENTES

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes

Joining Spotify Family

I'm Typing in the details after clicking accept invitation but it is not letting me join the family, it just says 'Oops something went wrong, please try again'

Casual Listener

I'm Typing in the details after clicking accept invitation but it is not letting me join the family, it just says 'Oops something went wrong, please try again'

lpillinger

Casual Listener

346 Views

2 replies

0 likes

  • 346 Views
  • 2 replies
  • 0 likes

Got the Premium for a year subscription and learnt about student discount afterwards

Hello! I have been a Premiun user for a while now and there was this offer about getting Premium for a year for 99 euros... But right after getting that offer I found out that Spotify has a student discount 4,99 €/month. If I would have known I would...

Casual Listener

Hello! I have been a Premiun user for a while now and there was this offer about getting Premium for a year for 99 euros... But right after getting that offer I found out that Spotify has a student d...

TequilaTendency

Casual Listener

555 Views

6 replies

0 likes

  • 555 Views
  • 6 replies
  • 0 likes

Payment issues, subscription faliure.

HeyI subscribed with my credit card but I never got premium, even though my Internet bank says that a transaction is put on reservation. I never got any Receipt nor any Error messages. Will Spotify be taking the money? Should I pay again?Can you have...

Newbie

Hey I subscribed with my credit card but I never got premium, even though my Internet bank says that a transaction is put on reservation. I never got any Receipt nor any Error messages.  Will ...

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Solved!! Can I use the same credit card to pay for two student subscriptions?

As the title says. I have a spotify student account and I just added a new one for my sister on the same credit card. Will this cause any issues or is it fine?

Newbie

As the title says.   I have a spotify student account and I just added a new one for my sister on the same credit card. Will this cause any issues or is it fine?

Maxim

Spotify Star

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

99€/year subscription

I have just made the new offer at 99€ for the next year. I had already the premium account at 9.99€ at month. In my profile I continue to see that my subscription will be renewed the next month. What can I do?

Newbie

I have just made the new offer at 99€ for the next year. I had already the premium account at 9.99€ at month. In my profile I continue to see that my subscription will be renewed the next month. What...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes