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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69157 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133658 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70687 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254069 Views
156 replies
13 likes
Hi, I just subscribed to Spotify premium through my telco provider singtel but the activation link won't work. Singtel said I am not fully unsubscribed from my account, although I'm currently on the free account. Can Spotify unsubscribe me fully? If ...
Hi, I just subscribed to Spotify premium through my telco provider singtel but the activation link won't work. Singtel said I am not fully unsubscribed from my account, although I'm currentl...
Spotify Star
615 Views
1 replies
0 likes
Payed 19kr for 6 month for premium for Spotify and got diracted to plalane.com and got no premium om my acccount. The paymeny is done. What do i do i dont want to be a Member there!
Payed 19kr for 6 month for premium for Spotify and got diracted to plalane.com and got no premium om my acccount. The paymeny is done. What do i do i dont want to be a Member there!
Spotify Star
370 Views
1 replies
0 likes
Hello. I wanted to buy subscription first time having a deal 3 months of premium for 0.99 EUR. I tried once and money was written off my debit card but for some reason my subscription wasnt submitted and i didnt receive premium. So I tried one more t...
Hello. I wanted to buy subscription first time having a deal 3 months of premium for 0.99 EUR. I tried once and money was written off my debit card but for some reason my subscription wasnt...
Spotify Star
260 Views
1 replies
0 likes
Im in Australia now and i wanted to get the premium for 3 months but soon im leaving to get back to italy, Will i still be able to use premium even in italy ?
Im in Australia now and i wanted to get the premium for 3 months but soon im leaving to get back to italy, Will i still be able to use premium even in italy ?
Spotify Star
370 Views
1 replies
0 likes
Hi, I have tried to find a number from Spotify to call but I didn't find a number or email address. Therefore I make this topic.I tried first to take a student subscription but I didn't succeed.So I just took family subscription and paid and now I se...
Hi, I have tried to find a number from Spotify to call but I didn't find a number or email address. Therefore I make this topic. I tried first to take a student subscription but I didn...
Spotify Star
254 Views
1 replies
0 likes
I have been paying two years worth of 'premium' thinking that I was on it but just realised that I'm on free. There is no customer service or anyone to talk to. Just very desperate for help
I have been paying two years worth of 'premium' thinking that I was on it but just realised that I'm on free. There is no customer service or anyone to talk to. Just very desperate for help
Spotify Star
317 Views
1 replies
0 likes
Hey guys, i've just got a 10€ spotify giftcard to use the 3 months 9,99€ offer from my mum.Here in germany you can buy spotify cards at the local supermarket, i'm sure in other countrys as well. She bought the giftcard and the cashier got her a recei...
Hey guys, i've just got a 10€ spotify giftcard to use the 3 months 9,99€ offer from my mum. Here in germany you can buy spotify cards at the local supermarket, i'm sure in other countrys as...
Spotify Star
318 Views
1 replies
0 likes
I have tried purchasing the limited offer of spotify premium the 99p for 3 months offer but when i tried to make a purchase it says that i cant have the offer and i must pay full price. Any suggestions?
I have tried purchasing the limited offer of spotify premium the 99p for 3 months offer but when i tried to make a purchase it says that i cant have the offer and i must pay full price. Any sugg...
Spotify Star
290 Views
1 replies
0 likes
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. ...
Spotify Star
763 Views
1 replies
0 likes
Hi there, I just started my monthly premium subscrption, and woud like to switch over to the annual $99 a year subscription plan instead. Since I already made a payment of $9.99 on Dec 20, can I be charged the difference for the year from my account?...
Hi there, I just started my monthly premium subscrption, and woud like to switch over to the annual $99 a year subscription plan instead. Since I already made a payment of $9.99 on Dec 20, c...
Spotify Star
304 Views
1 replies
0 likes
I payed for the 3 month deal of $0.99 but the premium did not activate
I payed for the 3 month deal of $0.99 but the premium did not activate
Newbie
231 Views
1 replies
0 likes
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is nowhere to be found and it shows my premium ending in March...
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is now...
247 Views
0 replies
0 likes
I bought yearly subscription on 15.12.2017 and transaction has been made. My bill reference is 789104377861072-1. But the interface says that I have not made any payment so I lost my premium account. I paid for 10 months in advance! How can I solve t...
I bought yearly subscription on 15.12.2017 and transaction has been made. My bill reference is 789104377861072-1. But the interface says that I have not made any payment so I lost my premium account....
216 Views
0 replies
0 likes
I have Spotify unlimited and now I have this Spotify gift card but it doesn't work why?
I have Spotify unlimited and now I have this Spotify gift card but it doesn't work why?
Spotify Star
476 Views
1 replies
0 likes
Hi there, I just cancelled my spotify subscription as I was being charged $9.99 per month and was told that as a student I could get it for cheaper. Long story short I just got billed today and realized that I would rather just cancel the subscriptio...
Hi there, I just cancelled my spotify subscription as I was being charged $9.99 per month and was told that as a student I could get it for cheaper. Long story short I just got billed today ...
Spotify Star
296 Views
1 replies
0 likes
Great service, I was able to access my 3 month premium subscription I had sing out of the app and sign back in with the username on my receipt.
Great service, I was able to access my 3 month premium subscription I had sing out of the app and sign back in with the username on my receipt.
206 Views
0 replies
0 likes
I have updated my free account to premium with my phone company - Telia - but my account is still only listed as free. In the process of upgrading i was directed to the spotify website and it also said that premium account was now active. But it is n...
I have updated my free account to premium with my phone company - Telia - but my account is still only listed as free. In the process of upgrading i was directed to the spotify website and it also sa...
Casual Listener
296 Views
2 replies
0 likes
My bank account was debited 49 kr for a student premium but My account on Spotify still says Spotify free
My bank account was debited 49 kr for a student premium but My account on Spotify still says Spotify free
221 Views
0 replies
0 likes
It seems I'm not eligible for the 3 month premium discount offer, but I don't know why.I have never had premium, I think. At least, I have never paid for it. Maybe I have had it in the past from an internet provider or something. Is there any way to ...
It seems I'm not eligible for the 3 month premium discount offer, but I don't know why. I have never had premium, I think. At least, I have never paid for it. Maybe I have had it in the past from an...
224 Views
0 replies
0 likes
HI, Unfortunately my visacard got stolen, I immediately blocked it. But I didn´t receive a new one yet because of the holidays and the slow postal service. The notification on my Spotify account keeps popping up that I only have 2 days to renew my CC...
HI, Unfortunately my visacard got stolen, I immediately blocked it. But I didn´t receive a new one yet because of the holidays and the slow postal service. The notification on my Spotify acc...
Spotify Star
232 Views
1 replies
0 likes
