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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67434 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132680 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68304 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251245 Views
154 replies
13 likes
Hey guys, i've just got a 10€ spotify giftcard to use the 3 months 9,99€ offer from my mum.Here in germany you can buy spotify cards at the local supermarket, i'm sure in other countrys as well. She bought the giftcard and the cashier got her a recei...
Hey guys, i've just got a 10€ spotify giftcard to use the 3 months 9,99€ offer from my mum. Here in germany you can buy spotify cards at the local supermarket, i'm sure in other countrys as...
Spotify Star
310 Views
1 replies
0 likes
I have tried purchasing the limited offer of spotify premium the 99p for 3 months offer but when i tried to make a purchase it says that i cant have the offer and i must pay full price. Any suggestions?
I have tried purchasing the limited offer of spotify premium the 99p for 3 months offer but when i tried to make a purchase it says that i cant have the offer and i must pay full price. Any sugg...
Spotify Star
281 Views
1 replies
0 likes
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. I've read the terms and conditions and I cannot use them to ...
Hi I want to get the new promotion where I can get a full year of Spotify for the price of ten months, however i've been gifted two Spotify gift cards totaling to 9 months worth of premium. ...
Spotify Star
750 Views
1 replies
0 likes
Hi there, I just started my monthly premium subscrption, and woud like to switch over to the annual $99 a year subscription plan instead. Since I already made a payment of $9.99 on Dec 20, can I be charged the difference for the year from my account?...
Hi there, I just started my monthly premium subscrption, and woud like to switch over to the annual $99 a year subscription plan instead. Since I already made a payment of $9.99 on Dec 20, c...
Spotify Star
297 Views
1 replies
0 likes
I payed for the 3 month deal of $0.99 but the premium did not activate
I payed for the 3 month deal of $0.99 but the premium did not activate
Newbie
227 Views
1 replies
0 likes
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is nowhere to be found and it shows my premium ending in March...
I added in my gift card for 6 months and it asked if I would want to sign up for the 3 months at .99 first. It said I'd still be able to use my gift card. Now, the balance of my gift card is now...
244 Views
0 replies
0 likes
I bought yearly subscription on 15.12.2017 and transaction has been made. My bill reference is 789104377861072-1. But the interface says that I have not made any payment so I lost my premium account. I paid for 10 months in advance! How can I solve t...
I bought yearly subscription on 15.12.2017 and transaction has been made. My bill reference is 789104377861072-1. But the interface says that I have not made any payment so I lost my premium account....
215 Views
0 replies
0 likes
I have Spotify unlimited and now I have this Spotify gift card but it doesn't work why?
I have Spotify unlimited and now I have this Spotify gift card but it doesn't work why?
Spotify Star
475 Views
1 replies
0 likes
Hi there, I just cancelled my spotify subscription as I was being charged $9.99 per month and was told that as a student I could get it for cheaper. Long story short I just got billed today and realized that I would rather just cancel the subscriptio...
Hi there, I just cancelled my spotify subscription as I was being charged $9.99 per month and was told that as a student I could get it for cheaper. Long story short I just got billed today ...
Spotify Star
295 Views
1 replies
0 likes
Great service, I was able to access my 3 month premium subscription I had sing out of the app and sign back in with the username on my receipt.
Great service, I was able to access my 3 month premium subscription I had sing out of the app and sign back in with the username on my receipt.
203 Views
0 replies
0 likes
I have updated my free account to premium with my phone company - Telia - but my account is still only listed as free. In the process of upgrading i was directed to the spotify website and it also said that premium account was now active. But it is n...
I have updated my free account to premium with my phone company - Telia - but my account is still only listed as free. In the process of upgrading i was directed to the spotify website and it also sa...
Casual Listener
293 Views
2 replies
0 likes
My bank account was debited 49 kr for a student premium but My account on Spotify still says Spotify free
My bank account was debited 49 kr for a student premium but My account on Spotify still says Spotify free
219 Views
0 replies
0 likes
It seems I'm not eligible for the 3 month premium discount offer, but I don't know why.I have never had premium, I think. At least, I have never paid for it. Maybe I have had it in the past from an internet provider or something. Is there any way to ...
It seems I'm not eligible for the 3 month premium discount offer, but I don't know why. I have never had premium, I think. At least, I have never paid for it. Maybe I have had it in the past from an...
218 Views
0 replies
0 likes
HI, Unfortunately my visacard got stolen, I immediately blocked it. But I didn´t receive a new one yet because of the holidays and the slow postal service. The notification on my Spotify account keeps popping up that I only have 2 days to renew my CC...
HI, Unfortunately my visacard got stolen, I immediately blocked it. But I didn´t receive a new one yet because of the holidays and the slow postal service. The notification on my Spotify acc...
Spotify Star
231 Views
1 replies
0 likes
Hi, i received a invitation to join the family premium, however i couldnt redem my code nor be added by clicking onto the link in the email. "Unfortunately this premium code does not seem to be valid. Try again or contact customer service." has been ...
Hi, i received a invitation to join the family premium, however i couldnt redem my code nor be added by clicking onto the link in the email. "Unfortunately this premium code does not seem to b...
Community Legend
344 Views
1 replies
0 likes
Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle Modus aktivieren. Ein pop up sagt ich solle Spotif...
Ich habe soeben einen Code genutzt um mir Spotify premium zu holen, nicht das erste mal. Die vorherig schon gedownloadete Musik ladete wieder runter aber ich kann beim Musik spielen nicht den shuffle...
Newbie
390 Views
1 replies
0 likes
Good morning,I had a monthly subscription of € 9.99.On 21/12/2017 I signed an annual subscription of € 99.00, which theoretically should be valid until 12/21/2018, however, on my subscription data, I continue to read that I will be debited on 16/01/2...
Good morning, I had a monthly subscription of € 9.99. On 21/12/2017 I signed an annual subscription of € 99.00, which theoretically should be valid until 12/21/2018, however, on my subscription dat...
Casual Listener
210 Views
1 replies
0 likes
I just signed up for spotify premium and was thinking that I get the three months for 0,99 cents naturally. But I just received the bill for the first months for 4,99 (student). Does anyone know what I did wrong there?
I just signed up for spotify premium and was thinking that I get the three months for 0,99 cents naturally. But I just received the bill for the first months for 4,99 (student). Does any...
Spotify Star
326 Views
1 replies
0 likes
I can't pay with my paypal for the 0.99 offer.. the paypal of my friend doesn't work too. and the paypal of my brother too.. any help?
I can't pay with my paypal for the 0.99 offer.. the paypal of my friend doesn't work too. and the paypal of my brother too.. 😕 any help?
Spotify Star
307 Views
1 replies
0 likes
If I use the 7 day trial on my phone, and then when it finishes I create a new account on the same phone, can I get the 7 day trial on the new account?
If I use the 7 day trial on my phone, and then when it finishes I create a new account on the same phone, can I get the 7 day trial on the new account?
Spotify Star
267 Views
1 replies
0 likes
