Hallo, i am currently a subscriber to Spotify family plan.
Problem is that recently i received a visa from crypto.com that comes with a monthly compensation as soon as i pay Spotify with their card.
The problem is the (well known) card doesn't match the country setting.
My account is based in Greece and the card I'm trying to use is UK based. So if i switch to UK which is the country of card issue the card will probably work.
Of course i mentioned that to crypto.com but i must admit that as soon as they provide me a card that works everywhere else, they provide a fine service, and i don't think that they have to issue a country specific card for every user they have.
May i ask why Spotify keeps accepting only cards that are issued locally? The obvious answer is to prevent users of switching countries to their favour, BUT they accept PayPal where you can add almost every card independent of the issuing country.
As i mentioned i live in Greece and currently paying via PayPal, using a Lithuanian MasterCard 🙂 (but cannot use crypto.com)
Nowadays everyone can get a Visa or MasterCard from another country, like the well known revolut or N26.
So is there a solution coming soon or will spotify continue to use this outdated identification system? Maybe it's time for a policy change?
Because right now i must change the account to UK, where i must pay almost double for no reason, and if i do so, there will be probably an issue with our Greek address for all the members 🙂
Solved! Go to Solution.
Thanks for reaching out about this here in the Community!
As this is not a standard payment method we support, you should reach out to the payment provider for any help with issues.
Note that in order to subscribe to Premium, the country of your card must match the current country your Spotify account is set to, which should be the country you're currently in. Additionally, the card should allow for international recurring payments.
Hope this makes sense. Don't hesitate to reach out again if you have questions.