Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

skipping songs

skipping songs

Plan

Premium

Country

Canada 

Samsung Galaxy 9+

Operating System

Android Oreo

 

My Question or Issue

 Hi!!!! for some reason a few days ago my spotify will no longer let me skip songs from the lock screen OR when its connected to my vehicle bluetooth. is there a fix for this?! 😕

Reply
3 Replies

Hi @angeellbby, welcome to the community!

 

Could you let me know if this started happening after an update or an specific event?

 

Also, try logging out from the app and then log back in.

 

Keep me posted 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

i believe it happened after i updated my samsung to the new oreo update 😕

I see, @angeellbby.

 

Have you tried logging out from the app and then log back in?

 

If this doesn't help, please reinstall the app and let me know if it works.

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts