After playing one song in a playlist, Spotify keeps switching to a different playlist

[normanmiller]

After Spotify plays one song in any of my playlists, it switches to one specific playlist.

It doesn't matter if I play the first song or any other song in the original playlist, the next song it plays is always a random song in another playlist.

It keeps switching to the same playlist in my library.

Please help. My playlists are essentially useless now as I can't listen to any of them.

It does this on the Spotify app on both my iPad and on Windows so far, so it doesn't appear to be specific to OS/device.

[OneByBoo · Accepted solution]

Hi there @normanmiller,

thanks for reaching out !

I would recommend making sure that your queue is empty.

If it is, try a clean reinstall following the steps provided here (it is a bit different then the usual installation).

Let me know how it goes 🙂

[normanmiller]

Thank you. It was the play queue. I didn't even know what that was, but clearing it fixed the issue. Thanks!

[OneByBoo]

Hi @normanmiller,

First of all i'm glad i could assist.

In case you'd like to acquire more info on the "Queue" function please visit this support page.

Let me know if there's anything i can help you with 🙂

[Thornsparrow]

I have tried everything suggested but it still keeps jumping to the same playlist... help...

[Dessi]

Hey @Thornsparrow,

Thanks for reaching out!

If emptying the queue didn't help, I suspect the issue might be cache-related. I'd recommend logging out and then back in your Spotify account twice in a row - this will trigger a refresh between the app and your account and make sure everything's synced. 

If that doesn't do the trick, then it's worth performing a clean reinstall of the app. It's more thorough than a normal one and ensures that you'll be running the latest version of the app, as well as remove any damaged cache that might be causing issues.

Let us know how it goes.

[New user]

Quiero reproducir mi playlist.. y solo puedo escuchar el primer tema de mi playlist, repito.. y siempre se enganchan temas para meditar ó de relax..