(IOS) Spotify Freezing

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(IOS) Spotify Freezing

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so basically, it just keeps freezing throughout songs and I can’t even get through a full song without it freezing and crashing.

Plan

Premium

Country

 

Device

Iphone 6s

Operating System

Ios 11

 

My Question or Issue

 

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Re: (IOS) Spotify Freezing

Moderator
Moderator

Hey there @catsandbongs420

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If that doesn’t do the trick, just let us know and we’ll provide you with further help. 
 

Hope this helps. Let us know how it goes. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

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1 Reply
Highlighted
Solution!

Re: (IOS) Spotify Freezing

Moderator
Moderator

Hey there @catsandbongs420

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If that doesn’t do the trick, just let us know and we’ll provide you with further help. 
 

Hope this helps. Let us know how it goes. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson

View solution in original post

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