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Introducing Smart Shuffle!

Introducing Smart Shuffle!

Introducing Smart Shuffle! 


We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these playlists slowly fades overtime, and users are eager to discover new music.


With this in mind, we’re excited to launch a new play mode called Smart Shuffle that keeps listening sessions fresh and provides personalized recommendations that perfectly match any listeners’ playlist vibe. 


This update will roll out to Premium users on mobile devices starting today.


How does Smart Shuffle work?

  • You can use it in any playlist created by you, and your Liked Songs.
  • To activate it, just use the Shuffle button to switch between regular play, Shuffle mode and Smart Shuffle.
  • When Smart Shuffle is on, recommendations are added to your session automatically. You can find all the recommendations sitting in your queue.
  • You will be able to recognize the music we are recommending with the sparkle () symbol next to the track. For a playlist with more than 15 songs, we’ll recommend one song for every three tracks.
  • And the best part, your original playlist remains untouched, so you can add any new track that catches your ear.
  • If you like a specific recommendation, just save it using the plus button in the Now Playing View. If that song doesn’t hit right, just tap the minus to remove it from the recommendations. This is then used to better adjust the suggestions we put forward.
  • Every time you turn Smart Shuffle off, a new mix will be available every time you activate it again.



Introductory pageIntroductory pageHow the queue will lookHow the queue will look



Adding and removing recommendations.







What about the Enhance feature?

For now, Smart Shuffle will replace the Enhance feature.


What will happen to Discover Weekly and other regularly updated playlists?

For the time being, no changes to those will be made. Smart Shuffle aims to improve the listening experience for user curated playlists.


Does this mean that using Smart Shuffle will cause my carefully curated playlists to get cluttered with new recommendations?

No! Your original playlist remains untouched, so you can add any new track that catches your ear. Smart Shuffle won’t change your playlist without your explicit permission. What changes instead is what you'll hear during each specific listening session



We hope you're as excited as we are about this new play mode. The official Newsroom announcement is out, you can check that out too. For any and all feedback on the matter you may have, you're more than welcome to comment in the thread below.

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1,147 Replies

Good bye, and only because of this worst UX I have ever experienced (using this as show case how to NOT do it in our company (no joke!). Thx at least for that 

It seems like a great idea, the problem is it doesn't respect the genre of the playlist. It shuffles in music from non-related and non-complementary genres. Is there a way to adjust this?

Have an option to disable**bleep** for the love of god. this app's UI is so braindead.  I'm sick of having to manually clear my whole cue to get rid of the recommendations because it wont remove them itself. 

I miss enhance playlist. 😞 Smart shuffle is just moving playlist radio into a more difficult button to use. Why not just keep playlist radio and enhance playlist together and remove smart shuffle?? 

Sharing my 2 cents as an individual with multiple TBIs I often use my particularly curated playlists to keep track of passing time when I am unable to reach my phone (showers/while running/in a tight space/etc.) and have had the regular experience of setting the playlist on or off shuffle (attempting to (unsuccessfully) rid the issue) only to have my locked phone start playing music I am unfamiliar with and cannot use to track time. (Yep - Spotify's "smart" shuffle strikes again). This will pull me awake from sleep - pull me dripping from a shower, etc. and is infuriating for someone who is reliant on music to reach a functional "zone" in order get daily things completed and work done to sustain my bills. I have hand crafted music specifically to help my self function through my days and this feature is an absolute wrench in the system.
Finally looking into YouTube music which has been a headache, but at this point I just want to have access to my own music, my way, and I'll happily leave Spotify in the dust if accessibility is not a priority. Too many corporations serve the masses to optimize their dollar without care for their users' experiences - especially of the disabled and discriminated. Life does not have to be so greedy. Be good to your users or watch them leave.

Imagine... you have a big playlist, press shuffle and want to disable it... using mobile data... then "smart" shuffle... starts to pop songs on your playlist and download them.... YOU CANT EVEN STOP**bleep**... then after 2 minutes of waiting you are allowed to disabled... because no matter how many times you try... you cant... visually disabled but the process didnt stop.

THEN THEY COME TO YOU ASKING INCREASING THE PRICE.... are you **bleep**ing serious? you dont even care about ux experience of users... make this feature disabled by option, please.

Please make it possible to disable Smart Shuffle at the preferences level. I make hundreds of my own playlists and want them to be the way I made them. If I want to discover, I will look at the ones you make. It's incredibly poor UI/UX that you can barely tell which setting it is on (between regular shuffle and smart shuffle). Thank you.

Boy, for a feature claiming to be "Smart", Spotify sure isn't smart for adding it. I HATE HATE HATE that little menu that pops up when all I want to do is enable shuffle. Better yet, if I want to enable shuffle in my car, it sometimes has to LOAD FOR AS MUCH AS HALF A MINUTE BEFORE I CAN TURN SMART SHUFFLE OFF.


I'm off to greener grasses with Apple Music I think.


Spotify - does anyone actually like this new feature? Listen to your community.

The Enhance feature worked okay.  This not-so-obvious smart shuffle "option" stinks. It took me a while... too long... to figure out what was going on with my playlists. Oh... two kinds of shuffle... the usual one, and the new obnoxious unwanted disturbing lousy "smart" shuffle.  I hate it.  I'll never use it. I want to disable it permanently. This is not the way to try something new with your customers. Bad business.

well  f *** you for not allowing spotify free user to turn it off dum*a**

i fricking hate this mode it wont even turn off

Give me the option to disable this permanently. New features are fine. Good even. Forcing them on people is BS.

Also, stop turning on these features by default. If no one wants to use your feature, the solution is not to enable it by default and wait for people to see how clever you are. That's the kind of arrogant domineering that makes people hate the tech sector. 

they don't even allow premium users to turn it off 💀

Make smart shuffle an option. This thread has 995 replies at this point and everybody is telling you they hate the feature. 


Oh, and do us a favor, fire all your product managers who don't understand their customers. 

How does it work even though I don't have WiFi or mobile data turned on? Songs not in my library are added and can play without data. Is it still using data even though I don't have it turned on? I also have the settings set to offline mode and it still works.

Every single time I turn off shuffle and then turn off smart shuffle, the smart shuffle is still on the next time I change song. I have never enjoyed smart shuffle as I don't want to listen to random music I don't care about when I have chosen a playlist to listen to. 

Don't  like it at all.
Enhance was so much better. I want to see all the recommended songs and be able to filter what I keep and what not and not have some random songs pop up every day.  
Also super annoying to always have the weird popup on the right (desktop) that shows artist info etc... I don't want it to randomly pop up by itself and have to turn it off manually every time.

I've been using Spotify premium for years with over 90k listened minutes every year. I love the app but lately the updates are not my cup of tea and making thing cluttered and not very user friendly.

Hi there,

I have been a Spotify subscriber for nearly 8 years (before that on a student subscription for 3-4 years), and this is the first comment I have ever left on the community forum. I felt the need to post here to let the folks at Spotify know about my frustration.


The fact that the Smart Shuffle feature is still force-enabled without an option to turn if off completely is absolutely shocking given the amount of community feedback on this feature. I have already started using other services and am liking them more than Spotify, and a big reason was the Smart Shuffle frustrations, especially on iOS (it seriously pisses me off, pardon my French).


Why continue to use Spotify if it is just worse than other services now? Other services offer hi-res audio...Spotify doesn't as far as I know...


And then to make matters worse, I'm forced to struggle with this asinine feature that is being imposed on me for a service I have subscribed to for over a decade.


I get that the feature is probably meant to get listeners listening to more/varied music...more song plays...yada yada...more money...helps your bottom line....fine...


But as a loyal customer, I am expressing my feedback: I would appreciate the option to turn off Smart Shuffle entirely (iOS & Windows). Otherwise I will be abandoning this service...which kind of hurts as someone who has advocated for Spotify since circa 2012.




I'm here to vote that we get an option to completely disable smart shuffle.  I hate it so much lol.

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