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(Macbook Pro late 2016)
(OSx Big Sur 11.6.8.)
My Question or Issue
I clicked 'enhance' on one of my rather long (72+ hours) Spotify playlists in the desktop app which caused the playlist to crash.
Now anytime I click the playlist I get "Something went wrong, try reloading the page" and it continues to say that after hitting reload.
So far I've tried, un-enhacing the playlist on my mobile device.
Deleting the Spotify desktop app and the associated cache folders and doing a fresh install
Deleting the playlist and reinstating it
Still get the same problem and it won't load on
Solved! Go to Solution.
Thanks for submitting the requested details!
Could you let us know if you have any local files in the playlists this issue occurs on? A short screen recording which captures the app's behavior in action would also be greatly appreciated.
You can try creating a new playlist and turning on the enhance feature to see if the issue would occur there as well.
In case the issue persists, please share the following details (if you haven't already):
Keep us posted. Cheers!
Same problem, short term solution discovered to at least access the playlist. In home page, or "your library" find the affected playlist thumbnail and right click to bring up options. turn off enhanced from there, and then playlist page should return to normal.