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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302573 Views

96 replies

91 likes

  • 302573 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

166437 Views

238 replies

44 likes

  • 166437 Views
  • 238 replies
  • 44 likes

Superuser Contribution Blend Invite link does not work

I sent a blend invite link to some friends on Facebook messenger but the link just opens Spotify and nothing else happens. No blend seems to jave been created.

Casual Listener

I sent a blend invite link to some friends on Facebook messenger but the link just opens Spotify and nothing else happens. No blend seems to jave been created.

OllyH

Casual Listener

13208 Views

5 replies

1 likes

  • 13208 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Favorilerden bir şarkı nasıl çıkarılır?

Eski bilgisayarda favori çalma listeme yüklenen bir şarkım vardı fakat uygulamayı başka bir bilgisayara yüklediğimde parça aktarıldı ve onu silmenin bir yolu yok, silme butonu ve "kalp" yok çalışmıyor. Lütfen yardım et!

Casual Listener

Eski bilgisayarda favori çalma listeme yüklenen bir şarkım vardı fakat uygulamayı başka bir bilgisayara yüklediğimde parça aktarıldı ve onu silmenin bir yolu yok, silme butonu ve "kalp" yok çalışmıyo...

Vasil

Moderator

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

My playlist changes all the time

PlanPremiumCountrychile DeviceIPhone 13Operating SystemThe last one My Question or IssueMy playlist changes all the time.. I’m listening something and when song is over changes to another playlist that I have on my Library… but I don’t want it and I ...

Newbie

  Plan Premium Country chile   Device IPhone 13 Operating System The last one   My Question or Issue My playlist changes all the time.. I’m listening something and when son...

Taylith

Community Legend

554 Views

3 replies

1 likes

  • 554 Views
  • 3 replies
  • 1 likes

Superuser Contribution why dislike songs come come back in daily mix playlist every week? how to stop it?

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemWindows 10,etc. My Question or Issueboth weekly discovery & daily mix playlists are constantly play songs that I "dislike", some more than ten times.It’s becoming extremely frustrating. thanks

Visitor

Plan Premium Country Italy Device iPhone 8 Operating System Windows 10,etc.   My Question or Issue both weekly discovery & daily mix playlists are constantly play songs that I...

Steve0317

Newbie

1616 Views

2 replies

0 likes

  • 1616 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How many collaborators can I add to collaborative-playlists?

How many collaborators can I add to collaborative-playlists?Can collaborative-playlists be closed to collaborators?

Visitor

  How many collaborators can I add to collaborative-playlists? Can collaborative-playlists be closed to collaborators? 

MihailY

Moderator

15236 Views

9 replies

1 likes

  • 15236 Views
  • 9 replies
  • 1 likes

Superuser Contribution Public Playlists do not Display on Profile

Since October 2021, playlists that I make public do not show on my profile to me or anyone else searching for it.For some background information:A long time ago, I selected a setting to make all new playlists secret. I was just looking for that setti...

Casual Listener

Since October 2021, playlists that I make public do not show on my profile to me or anyone else searching for it. For some background information: A long time ago, I selected a setting to make all...

Alex

Spotify Legend

587 Views

3 replies

0 likes

  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution One of my “Top Mixes” shown on someone else’s account

I was looking at an old friend’s spotify account and noticed that one of my top mixes was shown on their profile. I didn’t believe that that information was public since I didn’t even have it downloaded to my public profile. How is this possible?

Visitor

I was looking at an old friend’s spotify account and noticed that one of my top mixes was shown on their profile.  I didn’t believe that that information was public since I didn’t even have it d...

emmaxloua

Visitor

4488 Views

3 replies

0 likes

  • 4488 Views
  • 3 replies
  • 0 likes

Superuser Contribution Takedown Notification on My Playlist

PlanPremiumOperating System(iOS 16, Windows 10) My Question or IssueA few hours ago I received an takedown notification via email regarding one of my playlists. The email goes as follows: Hello,We have found the following content to be in violation o...

Casual Listener

  Plan Premium Operating System (iOS 16, Windows 10)   My Question or Issue A few hours ago I received an takedown notification via email regarding one of my playlists. The email goe...

skyfly24

Casual Listener

1175 Views

4 replies

2 likes

  • 1175 Views
  • 4 replies
  • 2 likes

Superuser Contribution Downloaded local file wont play on phone iOS

My Question or IssueI have a lot of local files in my playlists and they all have been working for years. But now recently there is just one song that appears to be unavailable, even though it had been in my playlist since 2017. Out of nowhere I can’...

Newbie

My Question or Issue I have a lot of local files in my playlists and they all have been working for years. But now recently there is just one song that appears to be unavailable, even though it had ...

Lyubka

Moderator

316 Views

1 replies

0 likes

iOS
Local files for Spotify Mobile
Unavailable Song
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted song in local files

PlanFree/PremiumCountryPolandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11 My Question or IssueI have 2 .mp3 files somewhere on my phone and i can't find them anywhere so i could delete them and they would not show up on my playlist but as i s...

Newbie

  Plan Free/Premium Country Poland Device Xiaomi Redmi Note 8T Operating System Android 11   My Question or Issue I have 2 .mp3 files somewhere on my phone and i can't find them ...

MihailY

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist fails to load after 'enhancing'

PlanPremiumCountryUKDevice(Macbook Pro late 2016)Operating System(OSx Big Sur 11.6.8.) My Question or IssueI clicked 'enhance' on one of my rather long (72+ hours) Spotify playlists in the desktop app which caused the playlist to crash. Now anytime I...

Casual Listener

Plan Premium Country UK Device (Macbook Pro late 2016) Operating System (OSx Big Sur 11.6.8.)   My Question or Issue I clicked 'enhance' on one of my rather long (72+ hours) Spotify p...

erjo9107

Newbie

6950 Views

26 replies

3 likes

Enhanced
playlist loading
  • 6950 Views
  • 26 replies
  • 3 likes

Superuser Contribution unable to download local files

PlanPremiumCountryUnited StatesDeviceiPhone 13Operating System16.0 My Question or IssueI cannot get local files to even attempt to download on my iPhone. I have logged into my account on other devices and it downloads just fine on all of those, but i...

Visitor

Plan Premium Country United States Device iPhone 13 Operating System 16.0   My Question or Issue I cannot get local files to even attempt to download on my iPhone. I have logged into m...

OscarDC

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Bring back the HEART

Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song. Instead we’re forced to click a plus sign and choose from an array of options. There are several reasons why this causes negative impact ...

Music Fan

Spotify is testing a feature wherein there is no longer the ability to single-click a Heart icon to like a song.   Instead we’re forced to click a plus sign and choose from an array of options...

MattSuda

Spotify Star

4031 Views

6 replies

101 likes

Other
  • 4031 Views
  • 6 replies
  • 101 likes

Superuser Contribution Unliked a song by accident. Is there any way to recover it?

PlanFreeCountryPhilippinesOperating SystemWindows 10 My Question or IssueHello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm just wondering if anybody knows how to recover it? It was done in a flash,...

Newbie

Plan Free Country Philippines Operating System Windows 10   My Question or Issue Hello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm ju...

Yordan

Moderator

597 Views

1 replies

1 likes

  • 597 Views
  • 1 replies
  • 1 likes

Superuser Contribution Enhanced feature disable download

PlanPremiumCountrySingaporeDeviceiPhone 13Operating SystemiOS 16.2 My Question or IssueI am having issues downloading my playlist after using the enhanced playlist feature. Existing song became unavailable offline. The download and option (。。。) butto...

Newbie

Plan Premium Country Singapore Device iPhone 13 Operating System iOS 16.2   My Question or Issue I am having issues downloading my playlist after using the enhanced playlist feature. E...

jaymillhouse

Casual Listener

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

Superuser Contribution Not able to view blends

I have been trying from past 3 to 4 days for looking at the blend story but it's not working. Please resolve this issue or help me out on what to do about it.

Visitor

I have been trying from past 3 to 4 days for looking at the blend story but it's not working. Please resolve this issue or help me out on what to do about it.

Eni

Moderator

948 Views

3 replies

2 likes

  • 948 Views
  • 3 replies
  • 2 likes

Superuser Contribution Prevent certain songs from making it into your Wrapped playlist

I'm on a Premium account. I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep. How can I prevent these songs from making it into my Wrapped?

Newbie

I'm on a Premium account.  I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep.  How can I prevent these songs from ma...

AlejaR

Moderator

1292 Views

2 replies

0 likes

  • 1292 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files removal for android

PlanFree/PremiumCountry Device(Samsung Galaxy S20fE)Operating SystemAndroid My Question or IssueHow can I remove local files in my library permanently?

Casual Listener

Plan Free/Premium Country   Device (Samsung Galaxy S20fE) Operating System Android   My Question or Issue How can I remove local files in my library permanently?

AlejaR

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Playlist no longer discoverable to anyone but myself

I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it to my profile, but no matter what, it is only visible when I a...

Casual Listener

I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it t...

Bittencourt

Spotify Star

707 Views

5 replies

0 likes

  • 707 Views
  • 5 replies
  • 0 likes

Superuser Contribution Empty playlists on mobile app after reinstalling Spotify on mobile device

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A10Operating SystemAndroid After performing a restore of factory settings on my mobile device, my playlists on my mobile app are empty. They are not empty on the webbrowser app. I already did a clean rein...

Newbie

  Plan Premium Country Belgium Device Samsung Galaxy A10 Operating System Android       After performing a restore of factory settings on my mobile device, my play...

Eni

Moderator

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes