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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298596 Views

96 replies

89 likes

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  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162687 Views

235 replies

44 likes

  • 162687 Views
  • 235 replies
  • 44 likes

HELP

How do users get help when they need it? There doesn't seem to be help without reading through 100 topics that aren't relevant. I need to talk to someone. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Syst...

Newbie

How do users get help when they need it? There doesn't seem to be help without reading through 100 topics that aren't relevant. I need to talk to someone.  Plan Free/Premium Country   ...

kaworu_bloodpaw

Roadie

284 Views

1 replies

0 likes

Help
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  • 1 replies
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Autoplay for Other Devices

I'm flabbergasted by the fact that Spotify recently decided to 'MERGE' the Autoplay toggle. And the fact that it was posted by a moderator with such joy and poise as if it was something that people actually needed. Well, on the contrary, we need to b...

Casual Listener

I'm flabbergasted by the fact that Spotify recently decided to 'MERGE' the Autoplay toggle. And the fact that it was posted by a moderator with such joy and poise as if it was something that people a...

Trusmith

Casual Listener

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Can't "enhance" liked songs on desktop client.

My Desktop client for Spotify doesn't have the "enhance" button on my liked songs, despite it being there for playlists. I have a Macbook Air M1 on OSX Ventura 13.1, and have Spotify Premium.

Newbie

My Desktop client for Spotify doesn't have the "enhance" button on my liked songs, despite it being there for playlists. I have a  Macbook Air M1 on OSX Ventura 13.1, and have Spotify Prem...

1151382186

Newbie

706 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Blend Playlist Not Updating Regularly

PlanFreeCountryIndia Device( Samsung Galaxy M31, HP Laptop 14s-cr1xxx)Operating System(Android 11, Windows 10) My Question or IssueI have three Blend playlists, two of which are updating regularly and one which updated today after a gap of 5 days or ...

Casual Listener

Plan Free Country India   Device ( Samsung Galaxy M31, HP Laptop 14s-cr1xxx) Operating System (Android 11, Windows 10)   My Question or Issue I have three Blend playlists, two of...

jonboiii907

Casual Listener

58450 Views

30 replies

5 likes

Blend
blend playlist
  • 58450 Views
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Superuser Contribution No me aparece la opción de seguir cuando abro una playlist

Quiero seguir las playlist de usuarios que recomiendan música nueva, pero cuando abro cualquier playlist no me aparece el botón, que creo es verde, para seguir dicha playlist.

Visitor

Quiero seguir las playlist de usuarios que recomiendan música nueva, pero cuando abro cualquier playlist no me aparece el botón, que creo es verde, para seguir dicha playlist.

Dian

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Solved!! Yet another Discover Weekly question

Hi, I have a single playlist with my whole music collection. The Discover Weekly recommendations are based on listening activity, or just having the song added to the playlist is enough? In other words, do i have to actually listen to a song for it t...

Regular

Hi,   I have a single playlist with my whole music collection.   The Discover Weekly recommendations are based on listening activity, or just having the song added to the playlist is en...

AdamDamon

Spotify Star

2971 Views

9 replies

0 likes

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  • 0 likes

Superuser Contribution “Enhanced” won’t stay off when I leave my liked playlist

Hello, So I wanted to listen to my liked songs during a flight, so I downloaded them all so I could be offline. The problem is that when I go offline, it tells me to turn off “enhanced” since it won’t work offline, so I do, but every time I exit the ...

Newbie

Hello,   So I wanted to listen to my liked songs during a flight, so I downloaded them all so I could be offline. The problem is that when I go offline, it tells me to turn off “enhanced” sinc...

katieabechtel

Casual Listener

2983 Views

4 replies

2 likes

  • 2983 Views
  • 4 replies
  • 2 likes

Superuser Contribution 80% of my playlist is now unavailable... WTF?

So I understand licencing issues happen and deals end, but literall 80% of one of my playlists of 100 songs is gone, I now have merely 20 playable tracks.Whats worse is all the unavailable songs just say "various artists" so I cant go and find those ...

Casual Listener

So I understand licencing issues happen and deals end, but literall 80% of one of my playlists of 100 songs is gone, I now have merely 20 playable tracks. Whats worse is all the unavailable songs ...

Alex

Spotify Legend

1612 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Hi, all "Liked Songs" for past 8 months are missing from my library.

Last week, all of the songs i Liked from July 14, 2022 suddenly went missing. There should be hundreds of songs in between this period of time.What am i to do now? Can Spotify restore them?Date Added column shows last addition to Liked Songs library ...

Newbie

Last week, all of the songs i Liked from July 14, 2022 suddenly went missing. There should be hundreds of songs in between this period of time. What am i to do now? Can Spotify restore them? Date A...

Yordan

Moderator

222 Views

1 replies

0 likes

  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where the song levan polkka

hello, I would like to know why there is no levan polkaka song from Hatsune Miku or you simply can’t listen to it, I hope you can help

Newbie

hello, I would like to know why there is no levan polkaka song from Hatsune Miku or you simply can’t listen to it, I hope you can help

Lyubka

Moderator

612 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Not possible download new tracks in offline mode, premium version individua

I bought a few minutes ago,but problem still remain,so that slowed it's possible to download music in offline mode

Visitor

I bought a few minutes ago,but problem still remain,so that slowed it's possible to download music in offline mode

Lyubka

Moderator

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Never get suggested songs that fit my preferences

I like Rock, Alt, Jam Bands etc but in my Spotify suggestions I get folk, bluegrass, ballads or religious. Spotify NEVER gives me suggestions that fit my likes. I want to either delete all my liked songs and start over or delete my account and start ...

Visitor

I like Rock, Alt, Jam Bands etc but in my Spotify suggestions I get folk, bluegrass, ballads or religious.  Spotify NEVER gives me suggestions that fit my likes.  I want to either delete al...

user-removed

Not applicable

351 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

why was poker face by eric cartman removed?

THAT SONG WAS A BANGER, I MUST KNOW WHY IT WAS TAKENN AWAY FROM US SOUTH PARK FANS!

Visitor

THAT SONG WAS A BANGER, I MUST KNOW WHY IT WAS TAKENN AWAY FROM US SOUTH PARK FANS!

Billy-J

Spotify Star

2020 Views

1 replies

2 likes

  • 2020 Views
  • 1 replies
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Superuser Contribution I'm missing all but 2 of my Wrapped playlists/"Your Top Songs of 20XX"?

I've been a Premium subscriber for about 10 years. I went to listen to my Wrapped playlists or the "Your Top Songs of 20XX" but I only have "Your Top Songs of 2019" and "Your Top Songs of 2021" in my library.-I checked spotify.com/wrapped, it goes to...

Casual Listener

I've been a Premium subscriber for about 10 years. I went to listen to my Wrapped playlists or the "Your Top Songs of 20XX" but I only have "Your Top Songs of 2019" and "Your Top Songs of 2021" in my...

Joan

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
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Superuser Contribution delete offline playlist in other devices

I get this message "Device limit reached" when I want to download music om new devicesI would like to delete the downloads from all the other devices, and many of then could be older ones so I might not have access to them anymore ( maybe not working...

Newbie

I get this message "Device limit reached" when I want to download music om new devices I would like to delete the downloads from all the other devices, and many of then could be older ones so I migh...

Alex

Spotify Legend

648 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify playing songs not in my favourities

Whenever I am listening to my favourities and i wanna skip a song, it playes music from a completely different album, in my case, Phonk music. Is it because i downloaded it or pressed something i shouldnt?

Visitor

Whenever I am listening to my favourities and i wanna skip a song, it playes music from a completely different album, in my case, Phonk music. Is it because i downloaded it or pressed something i sho...

Yordan

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Daily mix isn’t changing daily

The daily mix playlist isn’t changing daily. The same songs are still on the playlist the same week.

Visitor

The daily mix playlist isn’t changing daily. The same songs are still on the playlist the same week.

Caboozy

Music Fan

1338 Views

2 replies

0 likes

  • 1338 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playing from Playlist Daily Mix Incorrect Language

PlanPremiumCountryCanadaDeviceSony Roku TV (Spotify Music 2.10 build 21) IssueWhen a Daily Mix is playing from the Roku TV, "Playing From Playlist" on all devices (TV, Samsung S10, Windows 11 PC) is displayed in the incorrect language. When the same ...

Casual Listener

Plan Premium Country Canada Device Sony Roku TV (Spotify Music 2.10 build 21)   Issue When a Daily Mix is playing from the Roku TV, "Playing From Playlist" on all devices (TV, Samsung S1...

Civlac

Casual Listener

696 Views

5 replies

1 likes

  • 696 Views
  • 5 replies
  • 1 likes

Superuser Contribution have songs in 'liked songs' arranged in genre of the music

Can spotify go ahead and arrange songs already liked by genre in the liked library. Basically sometimes i want to listen to amapiano but i have to search through the entire liked songs playlist to get to them

Visitor

Can spotify go ahead and arrange songs already liked by genre in the liked library. Basically sometimes i want to listen to amapiano but i have to search through the entire liked songs playlist to ge...

Dian

Spotify Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Why is my song greyed out and not playable anymore

A few of my liked songs just can't be played it greys out when you click on it, how can I get it to work again

Visitor

A few of my liked songs just can't be played it greys out when you click on it, how can I get it to work again

Amay

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes