Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
I once right clicked and deleted the playlist Local Files.Now, I can't get it back no matter what I do, no matter which device I use.I know how to go to setting to enable "Display Local Files". That's not my problem. My problem is that when it's enab...
I once right clicked and deleted the playlist Local Files. Now, I can't get it back no matter what I do, no matter which device I use. I know how to go to setting to enable "Display Local Files". T...
Spotify Legend
416 Views
1 replies
0 likes
PlanPremiumCountryIndonesia DeviceSamsung A51, AcerOperating SystemWindows 10 My Question or Issuei just updating the app and totally confused.how can i do for deleting my playlist? and how can to deleting my recently played?and maybe you can just ac...
Plan Premium Country Indonesia Device Samsung A51, Acer Operating System Windows 10 My Question or Issue i just updating the app and totally confused. how can i do for delet...
Spotify Star
355 Views
1 replies
0 likes
Songs get added to my playlist,I don't want them and can't remove themPlanFreeCountryPolandDeviceSamsung galaxy m11Operating systemI forgot which android version My Question or Issue
Songs get added to my playlist,I don't want them and can't remove them Plan Free Country Poland Device Samsung galaxy m11 Operating system I forgot which android version My Questio...
Spotify Star
925 Views
1 replies
0 likes
My Question or IssueUSA, premium plan.went from iphone11 to iphone14.My liked songs went from well over 1000 to 140 when i upgraded to new phone.
My Question or Issue USA, premium plan. went from iphone11 to iphone14. My liked songs went from well over 1000 to 140 when i upgraded to new phone.
Moderator
310 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung Galaxy S8+Operating SystemAndroid My Question or IssueFor the past 6+ months, I've noticed a number of issues that just keep getting worse. I have cleared caches, force stopped, and completely reinstalled spotif...
Plan Premium Country Canada Device Samsung Galaxy S8+ Operating System Android My Question or Issue For the past 6+ months, I've noticed a number of issues that just keep getting...
Moderator
1045 Views
6 replies
0 likes
PlanPremiumCountryUkraineDeviceSamsung S10E, DesktopOperating SystemAndroid 11, Windows 11 My Question or IssueHello. Some time ago, I found an issue with deleting one unneeded playlist from my library. When I try to do it, I get the error message "S...
Plan Premium Country Ukraine Device Samsung S10E, Desktop Operating System Android 11, Windows 11 My Question or Issue Hello. Some time ago, I found an issue with deleting one unneed...
Moderator
1758 Views
7 replies
0 likes
Dos tarjetas de regalo las coloque en mi servicio en México y no se refleja en mi cuenta y aparte me mandó al plan gratuito pagué dos tarjetas de $115.00
Dos tarjetas de regalo las coloque en mi servicio en México y no se refleja en mi cuenta y aparte me mandó al plan gratuito pagué dos tarjetas de $115.00
Moderator
280 Views
1 replies
0 likes
Hi! I would really appreciate some help here since I can't seen to figure this out by myself.So I have an iPhone and I have some of my own recordings I want to play on Spotify. I have already put these in the right folder on my phone. Most of these r...
Hi! I would really appreciate some help here since I can't seen to figure this out by myself. So I have an iPhone and I have some of my own recordings I want to play on Spotify. I have alre...
Spotify Legend
205 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePC - ChromeOperating SystemWindows 10 My Question or IssueI used to be able to drag the art of an album and drop it onto a playlist and now I can't. Please tell me this is just another bug from you guys and that you are not ...
Plan Premium Country US Device PC - Chrome Operating System Windows 10 My Question or Issue I used to be able to drag the art of an album and drop it onto a playlist and now I can't....
Moderator
848 Views
4 replies
2 likes
Premium user. I can’t find a way to shuffle allof my saved songs. I will be spending 12+hours at a time without internet, with music on but unable to touch phone.I have hundreds of albums saved to my iPhone, please can there be a way for me to shuffl...
Premium user. I can’t find a way to shuffle all of my saved songs. I will be spending 12+ hours at a time without internet, with music on but unable to touch phone. I have hundreds of albums saved...
Visitor
2678 Views
2 replies
0 likes
When I am using the app and get out of it, a black ad window will pop up and cover the screen of my phone. On top of that, when I brush it to the side or close it, my music will start playing and won't stop until I go to the app and close it or close...
When I am using the app and get out of it, a black ad window will pop up and cover the screen of my phone. On top of that, when I brush it to the side or close it, my music will start playing and won...
169 Views
0 replies
0 likes
Hello Spotify,My Tiktok playlist has been repeatedly taken down more than 20 times over the past week. I have no idea why it keeps getting taken down. This is the playlist in question: https://open.spotify.com/playlist/02ojfjboV5Wlfq6x1PxfRz?si=06ad4...
Hello Spotify, My Tiktok playlist has been repeatedly taken down more than 20 times over the past week. I have no idea why it keeps getting taken down. This is the playlist in question: https://op...
379 Views
0 replies
0 likes
Previous topics about much-complained issues are locked. Entire forums are locked. They continually keep removing features, making the UX worse, making it harder to use. Complaints do nothing, they continue to hollow out the desktop program. I can't ...
Previous topics about much-complained issues are locked. Entire forums are locked. They continually keep removing features, making the UX worse, making it harder to use. Complaints do nothing, they c...
550 Views
0 replies
0 likes
PlanPremium Device(Samsung Galaxy and Windows)Operating System(Android 13, Windows 10 pro) My playlist and liked songs were gone in my all devices and I have brought back my playlists but I can't bring back my liked songs, can you help please? there ...
Plan Premium Device (Samsung Galaxy and Windows) Operating System (Android 13, Windows 10 pro) My playlist and liked songs were gone in my all devices and I have brought ba...
Moderator
292 Views
1 replies
0 likes
on spotify it is showing i need premium to see lyrics
on spotify it is showing i need premium to see lyrics 💀💀
Newbie
112107 Views
248 replies
101 likes
El servicio estuvo normal meses, nunca he dejado de pagar, tengo vinculada mi tarjeta de débito BBVA. Volví a descargar la aplicación móvil desde play store por sus propias sugerencias. Les por favor me apoyen.
El servicio estuvo normal meses, nunca he dejado de pagar, tengo vinculada mi tarjeta de débito BBVA. Volví a descargar la aplicación móvil desde play store por sus propias sugerencias. Les por favo...
Moderator
230 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePoco X3 ProOperating SystemAndroid/Windows My Question or IssueHello,I am trying to remove two playlists, but they do not disappear from my library on my laptop. Also, they do not disappear from the corresponding widget...
Plan Premium Country Germany Device Poco X3 Pro Operating System Android/Windows My Question or Issue Hello, I am trying to remove two playlists, but they do not disappear from my l...
Moderator
395 Views
3 replies
0 likes
PlanPremiumCountryIrelandDeviceiPhone 11 My Question or IssueAs the title suggests, I am the creator of a playlist with 10+ contributors, is there a way to sort the playlist by contributors? So that all contributors’ songs are grouped together, for e...
Plan Premium Country Ireland Device iPhone 11 My Question or Issue As the title suggests, I am the creator of a playlist with 10+ contributors, is there a way to sort the playlist by c...
Newbie
1556 Views
3 replies
1 likes
Howdy, so this issue has been bugging my OCD brain for quite a while now. Certain songs will show a different cover art than the original. For example, Black Sabbath’s “N.I.B.” will show the compilation art rather than the album art. Or, Metallica’s ...
Howdy, so this issue has been bugging my OCD brain for quite a while now. Certain songs will show a different cover art than the original. For example, Black Sabbath’s “N.I.B.” will show the compilat...
Spotify Star
1203 Views
1 replies
1 likes
Whenever i download songs and try to play them offline they won't play unless I've my data on!! I tried everything and nothing solves this issue for me... my phone is a samsung a72 android and I'm on family plan.
Whenever i download songs and try to play them offline they won't play unless I've my data on!! I tried everything and nothing solves this issue for me... my phone is a samsung a72 android and I'm on...
Moderator
438 Views
3 replies
0 likes
