Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298620 Views

96 replies

89 likes

  • 298620 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162777 Views

235 replies

44 likes

  • 162777 Views
  • 235 replies
  • 44 likes

Superuser Contribution Daily Mixes have very short songs

PlanPremiumCountryEstoniaDevicePC, iPhone 13Operating SystemiOS 16.3.1, Windows 10 21H2 My Question or IssueRecently the quality of Daily Mixes have declined significantly. I tend to listen to albums that have a short intro (1-2 minutes long) and lon...

Regular

Plan Premium Country Estonia Device PC, iPhone 13 Operating System iOS 16.3.1, Windows 10 21H2   My Question or Issue Recently the quality of Daily Mixes have declined significantly. I...

MattB1050

Casual Listener

15651 Views

79 replies

36 likes

  • 15651 Views
  • 79 replies
  • 36 likes

Superuser Contribution Duración de playlist.

Tengo la app de spotify en tres dispositivos (celular, Ipad y TV), por lo que me di cuenta que la duración de mi lista más larga varía entre los dispositivos. Mientras en mi Ipad parece estar completa, en el celular está muy reducida, apareciendo sol...

Newbie

Tengo la app de spotify en tres dispositivos (celular, Ipad y TV), por lo que me di cuenta que la duración de mi lista más larga varía entre los dispositivos. Mientras en mi Ipad parece estar complet...

Ivelina

Moderator

8420 Views

3 replies

0 likes

Free
others
  • 8420 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline playlists not loading with bad connection

Very frustrating that, if I have a bad internet connection, my playlists (and sometimes the titles) wont load, even though they're downloaded onto my phone. It seems the app is waiting on the internet connection to connect to the playlist. But if I t...

Newbie

Very frustrating that, if I have a bad internet connection, my playlists (and sometimes the titles) wont load, even though they're downloaded onto my phone. It seems the app is waiting on the interne...

Joan

Moderator

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Why are all my playlists gone after I got removed from a family account?

The owner of the family account removed me and I got an email notification. I was also automatically logged out of the app. When I logged back in, all my saved playlists (not just downloaded) were gone as well as all other data i.e none of my music h...

Visitor

The owner of the family account removed me and I got an email notification. I was also automatically logged out of the app. When I logged back in, all my saved playlists (not just downloaded) were go...

Bittencourt

Spotify Star

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Wrong playlist

PlanFree/Premium Operating System Windows 11 My Question or IssueI was listening to the go live playlist then I stopped and went to class but when I got back it was a different playlist. I have never heard of this artist before but he appeared in my ...

Newbie

Plan Free/Premium   Operating System  Windows 11   My Question or Issue I was listening to the go live playlist then I stopped and went to class but when I got back it was a dif...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Solved!! Can I delete a postcat from my history list?

PlanPremiumCountryChile DeviceAllOperating SystemAll My Question or IssueEvery time that I get into spotify I see a podcast listed in my history and then it plays anytime. Can I delete it? how?

Casual Listener

Plan Premium Country Chile   Device All Operating System All   My Question or Issue Every time that I get into spotify I see a podcast listed in my history and then it plays anyt...

mfcartagena

Casual Listener

933 Views

4 replies

0 likes

  • 933 Views
  • 4 replies
  • 0 likes

add custom order to liked songs playlist

i cannot set custom order for my liked songs.there is option to use custom order in other playlist.please add it to liked songs too.

Newbie

i cannot set custom order for my liked songs. there is option to use custom order in other playlist. please add it to liked songs too.

Bittencourt

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

I can’t see my added songs to “Liked songs”

When I add a song to the liked songs playlist, the number of songs doesn’t change and I can’t see the songs in the playlist, but when I try again, it says that I already added those songs to Liked Songs

Casual Listener

When I add a song to the liked songs playlist, the number of songs doesn’t change and I can’t see the songs in the playlist, but when I try again, it says that I already added those songs to Liked S...

Coolie3

Casual Listener

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

What happened to the currently on playlist section?

Last Sunday I was on my iphone adding a song to a playlist and it had a neat view that showed all the playlists the song was currently on. When I accessed Spotify on Monday that view was gone. I work within folder structures for my playlists and not ...

Casual Listener

Last Sunday I was on my iphone adding a song to a playlist and it had a neat view that showed all the playlists the song was currently on. When I accessed Spotify on Monday that view was gone. I work...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Can I change the order of filter tabs in my library?

PlanPremium individualCountryUSA Device(iPhone 14 pro max Operating System(iOS 17.3.1 My Question or IssueAt the top of my library, between the page title and the results, there are filters. The order that they appear in seems random and unhelpful (P...

Newbie

  Plan Premium individual Country USA   Device (iPhone 14 pro max   Operating System (iOS 17.3.1   My Question or Issue At the top of my library, between the page tit...

Amay

Spotify Star

262 Views

1 replies

1 likes

  • 262 Views
  • 1 replies
  • 1 likes

Superuser Contribution clear queue button not visible

I see 50 tracks in queue, but after clicking clear queue they are all still there and the button is hidden now

Visitor

I see 50 tracks in queue, but after clicking clear queue they are all still there and the button is hidden now

Eni

Moderator

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Downloads

How many songs/albums can you download for offline use? Im aware that you can put 10,000 into a playlist but how many can you put in your library? I recently began adding more and its began to stop downloading and the symbol looks like its waiting fo...

Visitor

How many songs/albums can you download for offline use?  Im aware that you can put 10,000 into a playlist but how many can you put in your library? I recently began adding more and its began to ...

278 Views

0 replies

1 likes

  • 278 Views
  • 0 replies
  • 1 likes

Superuser Contribution Sort Podcast Playlists by Podcast Creator

PlanPremiumCountryUSADeviceHP EnvyOperating SystemWindows 11 My Question or IssueI create many playlists that have different podcasts in them. In the past on my desktop I could click the "album or podcast" button and it would sort by podcast. Now the...

Casual Listener

Plan Premium Country USA Device HP Envy Operating System Windows 11   My Question or Issue I create many playlists that have different podcasts in them. In the past on my desktop I cou...

Eni

Moderator

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Why are songs missing from my Liked Songs list?

I went looking for a song in my Liked Songs list. This was one of the first songs when I discovered Spotify 5 years ago. Not only was that one song gone, but all my liked songs from the first few years are gone. I’m using my iPad. And I’m certain tha...

Visitor

I went looking for a song in my Liked Songs list. This was one of the first songs when I discovered Spotify 5 years ago. Not only was that one song gone, but all my liked songs from the first few yea...

ChooseAGoodUsername

Roadie

3718 Views

1 replies

0 likes

  • 3718 Views
  • 1 replies
  • 0 likes

Song data is taking up too much space on my android phone

PlanPremiumCountryCanadaDeviceAndroid S21 up to dateOperating SystemAndroid My Question or IssueWhen I started my list on the new phone, I did not think about how it would end up in time. Right now Spotify uses 30gb on my device and it is very slow t...

Newbie

Plan Premium Country Canada Device Android S21 up to date Operating System Android   My Question or Issue When I started my list on the new phone, I did not think about how it would en...

ChooseAGoodUsername

Roadie

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Deleting

How can I delete an album in my playlist that I no longer want?

Visitor

How can I delete an album in my playlist that I no longer want?

Bittencourt

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes