Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Music Fan
249916 Views
131 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Casual Listener
152737 Views
82 replies
8 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
PlanPremiumCountryUSADeviceSamsung S20 UltraOperating SystemAndroid 12 My Question or IssueHello! I have recently come across an issue that I'm unsure of how to fix and have done just about everything to try and reverse said issue. I usually have no ...
Plan Premium Country USA Device Samsung S20 Ultra Operating System Android 12 My Question or Issue Hello! I have recently come across an issue that I'm unsure of how to fix and have ...
Moderator
1179 Views
9 replies
0 likes
My Question or IssueIf I'm a collaborator on a public playlist that has i.e. 1,000 followers, what would happen to this playlist in case the creator's account became inactive and got deleted, or if they deleted their account themselves?Would I, as a ...
My Question or Issue If I'm a collaborator on a public playlist that has i.e. 1,000 followers, what would happen to this playlist in case the creator's account became inactive and got deleted, or if...
Moderator
1326 Views
1 replies
0 likes
I am loving the DJ feature. I understand people complaining about the voice killing the vibe and agree an on/off button would be nice, but for me, I would/will definitively keep it on. I like the "pause" on the flow of music, and as a ecletic person,...
I am loving the DJ feature. I understand people complaining about the voice killing the vibe and agree an on/off button would be nice, but for me, I would/will definitively keep it on. I like the "pa...
Moderator
2380 Views
12 replies
1 likes
How I can see the dj Ai ?
How I can see the dj Ai ?
Moderator
440 Views
1 replies
1 likes
PlanPremiumCountryGermanyDevice(iPhone X, Windows PC)Operating System(iOS 13, Windows 10) My Question or IssueMy general approach when rating songs is to go to the artist page, listen to an album and give likes to songs. From time to time I come back...
Plan Premium Country Germany Device (iPhone X, Windows PC) Operating System (iOS 13, Windows 10) My Question or Issue My general approach when rating songs is to go to the artist pag...
Casual Listener
6870 Views
17 replies
23 likes
Hello,My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month. How can this issue be resolved as soon as possible. Thank you, Deb...
Hello, My daughter changed her phone, she signed back into Spotify on her new mobile (same number), however, it has not linked her up to Premium, which I am paying at £11.99 per month. ...
Spotify Legend
291 Views
1 replies
0 likes
MacOS Premium VersionMy Question or IssueMy library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPhone I can choose "library" at the bottom of the screen as usual but not...
MacOS Premium Version My Question or Issue My library list has disappeared from the left. Now I have a jumble of various this like Radio Lists in the centre of the screen. On my iPho...
Moderator
1011 Views
1 replies
0 likes
PlanFamily PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Family Premium account and I’m the plan manager. When I got to my playlists I see...
Plan Family Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I...
Moderator
1260 Views
3 replies
0 likes
PlanFreeCountryUSADeviceiPhone 7 & HP laptop?Operating Systemlatest ios My Question or Issueso my ex girlfriend has blocked me on spotify, but we had a blend and currently its saying shes listening to music that's on a playlist i made for her,, and h...
Plan Free Country USA Device iPhone 7 & HP laptop? Operating System latest ios My Question or Issue so my ex girlfriend has blocked me on spotify, but we had a blend and curr...
Moderator
13885 Views
3 replies
0 likes
How do I download Spotify music to a device?
How do I download Spotify music to a device?
Spotify Star
407 Views
1 replies
0 likes
PlanPremiumCountryItalyDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueWhen listening to songs in My Library I will often create a queue, then reshuffle (which smart shuffle has made a pain, but that's another topic) to expand my queu...
Plan Premium Country Italy Device Samsung S20 Operating System Android 13 My Question or Issue When listening to songs in My Library I will often create a queue, then reshuffle (whic...
Visitor
772 Views
3 replies
1 likes
I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
I have song titles that are grayed-out on my iPhone and won't play, but these same songs are not grayed-out on my laptop Spotify and they do play. Any idea why this is happening?
Moderator
601 Views
1 replies
1 likes
I want to see my library when iam offline.
I want to see my library when iam offline.
Spotify Star
431 Views
1 replies
0 likes
There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post describes the same issue: https://www.reddit.com/r/true...
There is a bug in the Spotify App that makes you loose your synced files with more than one artist every time you close the app. I am not the only one experiencing this problem. This reddit post desc...
Newbie
2066 Views
10 replies
2 likes
PlanPremiumCountryUkraineDeviceHP Laptop, Samsung Galaxy A52Operating SystemWindows 10, Android 14 My Question or IssueSome songs from this album behave funny - https://open.spotify.com/album/5Y7jGzXsLLm5vXDdtX18p4?si=283thVyERM6GqF2a7aayIA Precisely...
Plan Premium Country Ukraine Device HP Laptop, Samsung Galaxy A52 Operating System Windows 10, Android 14 My Question or Issue Some songs from this album behave funny - https://...
Spotify Star
319 Views
1 replies
0 likes
Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as well?
Sorry if this is not the right place to post, I'm new to the community. So yea basically the title, does the sound capsule stats only regarding music or it counts podcasts playtime as ...
Moderator
1969 Views
3 replies
1 likes
I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
I’m just going to unsubscribe if I can’t get help with this issue. I’ve been working on it for days
Roadie
257 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDevice(iPhone 14 plus)My Question or IssueHi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to local files, I have tried all methods to get this back, including loo...
Plan Premium Country United Kingdom Device (iPhone 14 plus) My Question or Issue Hi, a while back I accidentally deleted the local files playlist that Spotify creates for you to listen to loca...
Moderator
1091 Views
1 replies
0 likes
Today 2 playlists created by me minus the likes disappearedPlan duoPremiumNA Device(Android 13)Operating System(Android) How do I get my missing playlist back? Never delete it doesn't show up in Recover Deleted Playlists It's not in my library anymor...
Today 2 playlists created by me minus the likes disappeared Plan duo Premium NA Device (Android 13) Operating System (Android) How do I get my missing playlist back?&nbs...
Moderator
478 Views
1 replies
0 likes
Plan premiumCountryUnited States Operating Systemlatest ios My Question or IssueMy Spotify library is old and I hate all the songs in it, is there any way I can wipe it clean easily
Plan premium Country United States Operating System latest ios My Question or Issue My Spotify library is old and I hate all the songs in it, is there any way I can wipe it clea...
Roadie
407 Views
2 replies
0 likes
