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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298722 Views

96 replies

89 likes

  • 298722 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162959 Views

235 replies

44 likes

  • 162959 Views
  • 235 replies
  • 44 likes

Downloads

How many songs/albums can you download for offline use? Im aware that you can put 10,000 into a playlist but how many can you put in your library? I recently began adding more and its began to stop downloading and the symbol looks like its waiting fo...

Visitor

How many songs/albums can you download for offline use?  Im aware that you can put 10,000 into a playlist but how many can you put in your library? I recently began adding more and its began to ...

278 Views

0 replies

1 likes

  • 278 Views
  • 0 replies
  • 1 likes

Superuser Contribution Sort Podcast Playlists by Podcast Creator

PlanPremiumCountryUSADeviceHP EnvyOperating SystemWindows 11 My Question or IssueI create many playlists that have different podcasts in them. In the past on my desktop I could click the "album or podcast" button and it would sort by podcast. Now the...

Casual Listener

Plan Premium Country USA Device HP Envy Operating System Windows 11   My Question or Issue I create many playlists that have different podcasts in them. In the past on my desktop I cou...

Eni

Moderator

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

Why are songs missing from my Liked Songs list?

I went looking for a song in my Liked Songs list. This was one of the first songs when I discovered Spotify 5 years ago. Not only was that one song gone, but all my liked songs from the first few years are gone. I’m using my iPad. And I’m certain tha...

Visitor

I went looking for a song in my Liked Songs list. This was one of the first songs when I discovered Spotify 5 years ago. Not only was that one song gone, but all my liked songs from the first few yea...

ChooseAGoodUsername

Roadie

3726 Views

1 replies

0 likes

  • 3726 Views
  • 1 replies
  • 0 likes

Song data is taking up too much space on my android phone

PlanPremiumCountryCanadaDeviceAndroid S21 up to dateOperating SystemAndroid My Question or IssueWhen I started my list on the new phone, I did not think about how it would end up in time. Right now Spotify uses 30gb on my device and it is very slow t...

Newbie

Plan Premium Country Canada Device Android S21 up to date Operating System Android   My Question or Issue When I started my list on the new phone, I did not think about how it would en...

ChooseAGoodUsername

Roadie

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Deleting

How can I delete an album in my playlist that I no longer want?

Visitor

How can I delete an album in my playlist that I no longer want?

Bittencourt

Spotify Star

202 Views

1 replies

0 likes

  • 202 Views
  • 1 replies
  • 0 likes

Downloaded playlist contains music that isn't downloaded

I have a personal playlist that is set to download. The symbol that shows if the playlist is downloaded or is downloading shows that the playlist is completely downloaded. But when I scroll a bit further down I can see songs that in fact don't have t...

Casual Listener

I have a personal playlist that is set to download. The symbol that shows if the playlist is downloaded or is downloading shows that the playlist is completely downloaded. But when I scroll a bit fur...

Nimble_fox

Casual Listener

276 Views

3 replies

0 likes

  • 276 Views
  • 3 replies
  • 0 likes

DJ playing an artist I have marked as do not play.

I have an artist marked as "Don't play this artist" but whenever I use the AI DJ it consistently will play music from that artist, both solo stuff and features.

Visitor

I have an artist marked as "Don't play this artist" but whenever I use the AI DJ it consistently will play music from that artist, both solo stuff and features.

maksdz

Newbie

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Superuser Contribution A 1259 song playlist now only has 4 songs on it - why?

https://open.spotify.com/playlist/3ybTnh9VQu1pQjsgPElruqOnly change was getting a new phone (old one had playlist downloaded on it) and setting up Spotify on there.

Visitor

https://open.spotify.com/playlist/3ybTnh9VQu1pQjsgPElruq Only change was getting a new phone (old one had playlist downloaded on it) and setting up Spotify on there.

Novy

Moderator

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why am I hearing songs I don't like that aren't on my playlist I selected.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

552 Views

4 replies

1 likes

  • 552 Views
  • 4 replies
  • 1 likes

No se reproduce ningún tipo de playlist ni tampoco música

Intenté escuchar y no funciona me salían como canciones ocultas pensé que podía ser mi celular lo probé en un iPhone y sorpresa tampoco al final lo probé en Chrome de mi celular y funcionó ayudas por favor

Visitor

Intenté escuchar y no funciona me salían como canciones ocultas pensé que podía ser mi celular lo probé en un iPhone y sorpresa tampoco al final lo probé en Chrome de mi celular y funcionó ayudas por...

Billy-J

Spotify Star

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove a whole album from favourite songs

I did add some audio books to my "I like" list. Now these titles are in my library in the "favourite song" playlist. If I remove "I like" at the album the songs are still on the playlist. How can I fix that?

Newbie

I did add some audio books to my "I like" list. Now these titles are in my library in the "favourite song" playlist. If I remove "I like" at the album the songs are still on the playlist. How can I f...

Maria

Moderator

2505 Views

3 replies

0 likes

Favourite Music
favourites playlist
LIbrary deleting
  • 2505 Views
  • 3 replies
  • 0 likes

What Happened to Library View?

 The Grid view for the Library on mobile devices used to be 2 x 2. Now it's suddenly the less screen friendly 2 x 3. Strangely the List view is not affected. Why someone at Spotify thought this would be a good design change absolutely riddles me.

Roadie

  The Grid view for the Library on mobile devices used to be 2 x 2. Now it's suddenly the less screen friendly 2 x 3. Strangely the List view is not affected. Why someone at Spotify thought this w...

Luan

Spotify Star

1005 Views

1 replies

1 likes

  • 1005 Views
  • 1 replies
  • 1 likes

how i can download music in PC file

i can't download music in my pc music file 

Visitor

i can't download music in my pc music file  

Anyk17

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility in BLENDs

PlanFreeCountryIndiaDevice(RMX2000)Operating System(Android) My Question or IssueMy bestie and I created a personal blend where our taste matched about 98%. Today when I was checking our blend story, I found the percentage dropped to 96%. Is this nor...

Visitor

Plan Free Country India Device (RMX2000) Operating System (Android)   My Question or Issue My bestie and I created a personal blend where our taste matched about 98%. Today when I was ...

Eni

Moderator

5912 Views

1 replies

0 likes

  • 5912 Views
  • 1 replies
  • 0 likes

Superuser Contribution Has a collaborative playlist I’m a collaborator for been deleted

I’m in a collaborative playlist that was made a long time ago but nothing was ever added to it. The other person owns it, I’m a collaborator on it. It was on their profile but a couple weeks ago, then I noticed it wasn’t on their profile anymore so I...

Visitor

I’m in a collaborative playlist that was made a long time ago but nothing was ever added to it. The other person owns it, I’m a collaborator on it. It was on their profile but a couple weeks ago, the...

MartinT

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution I accidentally clicked "remove from my profile" and want it back

I clicked "Remove from my Profile" by accident and cannot recover it the same way I could a "deleted playlist", is there a way I can recover this playlist without having to look up the title?

Visitor

I clicked "Remove from my Profile" by accident and cannot recover it the same way I could a "deleted playlist", is there a way I can recover this playlist without having to look up the title?

Yordan

Moderator

983 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [API][Playlists] Allow users to add tracks to collaborative playlists they don't own

The /playlists/{playlist_id}/tracks API endpoint currently returns a 403 when attempting to add tracks to playlists the authenticated OAUTH user does not own. This is not intuitive since collaborative playlists can be edited in the desktop/mobile app...

Regular

The /playlists/{playlist_id}/tracks API endpoint currently returns a 403 when attempting to add tracks to playlists the authenticated OAUTH user does not own.   This is not intuitive since col...

thomasa88

Regular

3206 Views

7 replies

11 likes

api
Playlists
  • 3206 Views
  • 7 replies
  • 11 likes

Solved!!Superuser Contribution I cant listen to one specific artist

PlanPremiumCountryBrazilOperating System(Windows 10 My Question or Issuei can literally listen to anything but i can not listen to bilie eilish and i cant understand why i need help.I click on the play of any of her music but dont start playing but i...

Regular

  Plan Premium Country Brazil Operating System (Windows 10   My Question or Issue i can literally listen to anything but i can not listen to bilie eilish and i cant understand why ...

JVckson

Visitor

5831 Views

10 replies

2 likes

  • 5831 Views
  • 10 replies
  • 2 likes

Superuser Contribution Daily Mix #1 suddenly replaced with very old songs

Plan: FamilyCountry: USADevice: PCOperating System: Linux My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots). My liked songs and artists are all from the last 5 years and pop/alternative. My Daily Mix #2 w...

Casual Listener

Plan: Family Country: USA Device: PC Operating System: Linux   My Daily Mix #1 today was suddenly replaced with songs from the 50's and 60's (see screenshots).  My liked songs ...

AlejaR

Moderator

595 Views

5 replies

0 likes

  • 595 Views
  • 5 replies
  • 0 likes