Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
124901 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
574074 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
310028 Views
141 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
225680 Views
96 replies
9 likes
I have Spotify Premium and I have maybe an interesting problem. I am trying to get acquainted with a bunch of new artists discographies for a festival I am attending soon. I have created a playlist for all the artists and have them all shuffled for v...
I have Spotify Premium and I have maybe an interesting problem. I am trying to get acquainted with a bunch of new artists discographies for a festival I am attending soon. I have created a playlist f...
Casual Listener
2149 Views
5 replies
0 likes
Dear Spotify Support Team, I am a Spotify Premium Family member and a Senior Computer Engineer with extensive experience in software development. While I appreciate the recent improvements to Spotify's overall functionality, I've encountered a persis...
Dear Spotify Support Team, I am a Spotify Premium Family member and a Senior Computer Engineer with extensive experience in software development. While I appreciate the recent improvements to Spotify...
Moderator
960 Views
1 replies
0 likes
PlanPremiumCountryUSDevicemacOS, iPhone 12Operating System12.3 Hi, I have about 30 local songs across two playlists and all but 5 have been removed. All songs are still on my hard drive but have been removed from the local files section within the Sp...
Plan Premium Country US Device macOS, iPhone 12 Operating System 12.3 Hi, I have about 30 local songs across two playlists and all but 5 have been removed. All songs are still on my h...
Visitor
12241 Views
5 replies
1 likes
My playlists are pretty big and the ability to reverse the order at a click of a button would allow me to listen to the newest additions first or the oldest additions first. Maybe call it “flip reverse it”add it to the options in the playlist dots … ...
My playlists are pretty big and the ability to reverse the order at a click of a button would allow me to listen to the newest additions first or the oldest additions first. Maybe call it “flip rever...
Newbie
2336 Views
3 replies
2 likes
I have been looking through the entire website for over an hour trying to answer one simple question: did at the start of this year, Spotify wipe my entire listening history?!?!?! My last.fm account had a glitch on an old phone so my data will always...
I have been looking through the entire website for over an hour trying to answer one simple question: did at the start of this year, Spotify wipe my entire listening history?!?!?! My last.fm...
Moderator
1153 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueHello Support Team, I've noticed that the Portuguese translations for song lyrics, which were previously available on Spotify, are no longer being d...
Plan Premium Country Brazil Device Samsung Galaxy S23 Ultra Operating System Android 14 My Question or Issue Hello Support Team, I've noticed that the Portugue...
Moderator
554 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSpotify Connect (HEAD-v3.166.**bleep**-g24821fOperating System./. My Question or IssueHi Spotify-Team,i used the Daily Drive everyday via a Spotify Connect Device (Kenwood CT-ST100S). Unfortunately, two of my Daily News...
Plan Premium Country Germany Device Spotify Connect (HEAD-v3.166.**bleep**-g24821f Operating System ./. My Question or Issue Hi Spotify-Team, i used the Daily Drive everyday via a S...
Casual Listener
876 Views
3 replies
0 likes
PlanPremiumCountryUkDeviceSamsung GalaxyOperating SystemAndroid My Question or IssueStorage missing from settings menu today. Need to clear cache regularly as my phone memory is almost full, can't now clear cache even from app manager.. would like to...
Plan Premium Country Uk Device Samsung Galaxy Operating System Android My Question or Issue Storage missing from settings menu today. Need to clear cache regularly as my phone memory...
Newbie
2923 Views
3 replies
0 likes
PlanPremiumCountryIrelandDeviceiPhone 11 My Question or IssueAs the title suggests, I am the creator of a playlist with 10+ contributors, is there a way to sort the playlist by contributors? So that all contributors’ songs are grouped together, for e...
Plan Premium Country Ireland Device iPhone 11 My Question or Issue As the title suggests, I am the creator of a playlist with 10+ contributors, is there a way to sort the playlist by c...
Casual Listener
2602 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceDell desktopOperating SystemWindows 10 My Question or IssueThe latest Spotify update on Win10 removed the custom order for "Your Library". Available options now are alphabetical, recents, recently added and creator. Please ...
Plan Premium Country USA Device Dell desktop Operating System Windows 10 My Question or Issue The latest Spotify update on Win10 removed the custom order for "Your Library". Availabl...
Moderator
653 Views
1 replies
0 likes
The support keeps ignoring my emails, other topics get merged or deleted... I want to see a toggle for smart shuffle:- In the settings, so once its turned off it cannot be turned on accidentally- i do not wish to be instructed how smart shuffle works...
The support keeps ignoring my emails, other topics get merged or deleted... I want to see a toggle for smart shuffle: - In the settings, so once its turned off it cannot be turned on accide...
Music Fan
536 Views
1 replies
1 likes
Plan PremiumCountry u.k Device Galaxy S24+Operating System Android My Question or IssueHi , after I finish playing an album is there any way of playing another album that's in my recents rather than playing similar songs from different artists ? Than...
Plan Premium Country u.k Device Galaxy S24+ Operating System Android My Question or Issue Hi , after I finish playing an album is there any way of playing another album that...
Moderator
390 Views
1 replies
0 likes
PremiumCountryUnited States, but in Germany when the issue occurred DeviceiPhone 12Operating SystemiOS 17.5. My Question or IssueCreated a playlist around a week ago, but the playlist seems to have spontaneously disappeared. I’ve checked my library m...
Premium Country United States, but in Germany when the issue occurred Device iPhone 12 Operating System iOS 17.5. My Question or Issue Created a playlist around a week ago, but ...
Spotify Star
634 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife and I have shared a premium account trial for the past 3 months during which she has ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My wife...
Casual Listener
3039 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 20Operating SystemAndroid My Question or IssueI have been using Google Music/YouTube Music for years but now want to make the switch to Spotify. How can I export all of the songs in my YouTube Music Library t...
Plan Premium Country USA Device Samsung Galaxy 20 Operating System Android My Question or Issue I have been using Google Music/YouTube Music for years but now want to make the switch...
Visitor
14701 Views
5 replies
0 likes
I just joined a family plan premium and my app got very boggy so I deleted the app and logged in again to see my library is shuffled completely and my following artists and listening history and explicit content completely wiped out.
I just joined a family plan premium and my app got very boggy so I deleted the app and logged in again to see my library is shuffled completely and my following artists and listening history and exp...
Moderator
372 Views
1 replies
0 likes
How? It takes up my entire screen. It recommends nonsensical stuff to me. I have never listened to podcasts and I never will. I got spotify for music. I don't want to see them anymore. I'm about done with Spotify over this.
How? It takes up my entire screen. It recommends nonsensical stuff to me. I have never listened to podcasts and I never will. I got spotify for music. I don't want to see them anymore. I'm about done...
Spotify Star
1102 Views
1 replies
0 likes
I've been able to access the blend playlist itself (even though it took 1/2 for it to even load), but when I try to check the slide with the percentage it just doesn't load, I've tried clearing cache, restarting phone and uninstalling and installing ...
I've been able to access the blend playlist itself (even though it took 1/2 for it to even load), but when I try to check the slide with the percentage it just doesn't load, I've tried clearing cache...
Casual Listener
1842 Views
2 replies
0 likes
PlanPremiumCountryUnited Kingdom DeviceOneplus 8 ProOperating SystemAndroid 11 My Question or IssueWhenever my personal playlist is sorted by date added and you start the playlist by selecting the songs at the top of the list, the queue plays the son...
Plan Premium Country United Kingdom Device Oneplus 8 Pro Operating System Android 11 My Question or Issue Whenever my personal playlist is sorted by date added and you start ...
Moderator
5293 Views
6 replies
5 likes
PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13, Mac OS, Windows 10 My Question or IssueWhen I rearrange the order of playlists on my computer it shows a completely different order on my phone. Not the order of songs, but the actual order o...
Plan Premium Country USA Device iPhone X Operating System iOS 13, Mac OS, Windows 10 My Question or Issue When I rearrange the order of playlists on my computer it shows a completely...
Newbie
10966 Views
12 replies
0 likes
