Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Naomi22
  • Visitor
  • 61027 Views
  • 355 replies
  • 15 likes
  • 61027 Views
  • 355 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • MCitriglia1
  • Newbie
  • 42462 Views
  • 817 replies
  • 18 likes
  • 42462 Views
  • 817 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 797 Views
  • 11 replies
  • 3 likes
  • 797 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • ___so
  • Regular
  • 28038 Views
  • 39 replies
  • 31 likes
  • Connect
    JAM
  • 28038 Views
  • 39 replies
  • 31 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • reg091
  • Regular
  • 90260 Views
  • 952 replies
  • 37 likes
  • 90260 Views
  • 952 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • 9mark
  • Newbie
  • 179830 Views
  • 999 replies
  • 39 likes
  • 179830 Views
  • 999 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2525 Views
  • 1 replies
  • 2 likes
  • 2525 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't Play Last 10 Songs After Filtering, Can't Play Downloaded Songs

Recently, I've been experiencing issues playing songs offline on my phone, and also playing songs on my computer on the app. On my phone, when I am in offline mode, I can only play recently downloaded songs, even if the song is downloaded. I have rei...

  • Newbie
  • Recently, I've been experiencing issues playing songs offline on my phone, and also playing songs on my computer on the app.   On my phone, when I am in offline mode, I can only play recently ...
  • Lyubka
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happens when I follow a friend?

If I follow someone I know on spotify, will he get a notification? Will I see what he's playing, in my friend feed, if he has his activity hidden?

  • Regular
  • If I follow someone I know on spotify, will he get a notification?  Will I see what he's playing, in my friend feed, if he has his activity hidden?
  • artisvida
  • Gig Goer
  • 78102 Views
  • 19 replies
  • 0 likes
  • 78102 Views
  • 19 replies
  • 0 likes

Superuser Contribution Play song while editing playlist?

I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and am not very familiar with some of the songs I save. It's t...

  • Visitor
  •   I'm an android user and use the premium version. Is there a way to listen to the songs in a playlist while I'm in the edit playlist function? I'm trying to make playlists for yoga classes and...
  • OscarDC
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files on Mac

I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says to "Add a source or turn off local files in Settin...

  • Casual Listener
  • I have looked up articles, done a clean uninstall, and reinstalled Spotify twice, but I can not get any local files to pop up on mac. In my Library, I see the section for the local files, but it says...
  • Eni
  • Moderator
  • 161 Views
  • 3 replies
  • 0 likes
  • 161 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hide erotic « Shows to Try »

PlanPremiumCountry DeviceiPhone XSOperating SystemiOS My Question or IssueHi,There is a new « Shows To Try »section showing up in my home screen showing some unwanted erotic podcasts. How can I remove it? Nothing against erotic podcasts but- I’m not ...

E2F0B1E4-177E-46AB-9066-0C9DD6680DEE.jpeg
  • Regular
  • Plan Premium Country   Device iPhone XS Operating System iOS   My Question or Issue Hi, There is a new « Shows To Try »section showing up in my home screen showing some unwanted ...
  • WhiteDeath
  • Casual Listener
  • 28878 Views
  • 82 replies
  • 89 likes
  • 28878 Views
  • 82 replies
  • 89 likes

Spotify Dictatorship on "Your shows" Section

PlanPremiumCountryTurkeyMy Question or IssueI have listened a podcast that I bumped into while searching something else. I listened and didn't like it. It is shown in Good Afternoon and Your shows section, got notifications when there is a new episod...

  • Visitor
  • Plan Premium Country Turkey My Question or Issue I have listened a podcast that I bumped into while searching something else. I listened and didn't like it. It is shown in Good Afternoon and You...
  • 97 Views
  • 0 replies
  • 2 likes
  • 97 Views
  • 0 replies
  • 2 likes

Superuser Contribution Repeat

I normally keep it on repeat all but I noticed recently for no reason, if I hit repeat all, then change the song or playlist, it turns repeat completely off. I’m not talking repeat one. I’m talking about repeat all. Very annoying when just trying to ...

  • Casual Listener
  • I normally keep it on repeat all but I noticed recently for no reason, if I hit repeat all, then change the song or playlist, it turns repeat completely off. I’m not talking repeat one. I’m talking a...
  • Alex
  • Spotify Legend
  • 571 Views
  • 8 replies
  • 2 likes
  • 571 Views
  • 8 replies
  • 2 likes

Spotify's "create a playlist based on your style" feature bugged

As the title reads, this page was buged for me, so I had to close it. Now, do I have any way to get the pop up back? I am interested in the results... I had the same problem with the last feature "see what you listened to this year" or something. But...

  • Visitor
  • As the title reads, this page was buged for me, so I had to close it. Now, do I have any way to get the pop up back? I am interested in the results...  I had the same problem with the last feat...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

I have over 1,300 songs in my Liked Song.....

Yet when I click play (and the arrows are crossed) and keeps playing the same songs. I want to hear a variety of the 1,300 songs. What am I missing?

  • Newbie
  • Yet when I click play (and the arrows are crossed) and keeps playing the same songs. I want to hear a variety of the 1,300 songs. What am I missing?
  • 89 Views
  • 0 replies
  • 0 likes
  • 89 Views
  • 0 replies
  • 0 likes

Superuser Contribution GetreadywithAlex

Hello there. I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlist was made. Problem is, when I got to the end with the to...

  • Newbie
  • Hello there.  I was using my iPhone X and when I opened up Spotify I was prompted with a new fun little playlist maker idea that has some visuals and some options for my to pick before a playlis...
  • OscarDC
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

How Secure Are My Playlists? Will They Dissapear?

Hello Everyone, I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there a way to back them up? If anyone has some knowledge on this...

  • Casual Listener
  • Hello Everyone,   I am currently 82 weeks into playlist building (1 per week x 90-100songs) I was wondering how secure my playlists will be on spotify. Will they eventually disappear? Is there...
  • 114 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 114 Views
  • 0 replies
  • 0 likes

Not seeing my Spotify Folders on iPhone or Tesla Model Y

I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders show up individually but the folders I made to organ...

  • Newbie
  • I just got a Tesla Model Y, and connect to Spotify via premium connectivity (Tesla) and premium account (Spotify). It works great except that on the Tesla monitor the contents of my Spotify Folders s...
  • 257 Views
  • 0 replies
  • 2 likes
  • 257 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution How to mass delete new folders

PlanFreeCountryAustraliaDevicepcWindows 10 My Question or IssueHow to mass delete new folders

  • Regular
  • Plan Free Country Australia Device pc Windows 10   My Question or Issue How to mass delete new folders
  • OscarDC
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommended Based on what's in this playlist recommends song already in the playlist

PlanPremiumCountryUSADeviceAll devicesOperating SystemAll OSes My Question or IssuePlaylist, at the bottom "Recommended Based on what's in this playlist" recommends song already in the playlist

  • Casual Listener
  •   Plan Premium Country USA Device All devices Operating System All OSes   My Question or Issue Playlist, at the bottom "Recommended Based on what's in this playlist" recommends s...
  • Jeremy
  • Spotify
  • 443 Views
  • 3 replies
  • 0 likes
  • Playlist Recommended
  • 443 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Track URL seems wrong and i can't submit my songs to Spotify Curators

Hello everyone.I'm a new artist and now i'm on this famous Spotify thing...i want to submit my songs to curators and have found some adresses.But on their websites when they ask for the spotify link of my song, i give the link and they don't want it,...

  • Casual Listener
  • Hello everyone. I'm a new artist and now i'm on this famous Spotify thing... i want to submit my songs to curators and have found some adresses. But on their websites when they ask for the spotify...
  • Vasil
  • Moderator
  • 249 Views
  • 3 replies
  • 1 likes
  • 249 Views
  • 3 replies
  • 1 likes

Superuser Contribution Dates addded on playlist changed

Ok so I used this playlist sorter onlinehttps://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. Is there a way to restore and have the playlist back in its...

  • Newbie
  • Ok so I used this playlist sorter online https://www.playlistsorter.com/ And I tried to sort it by date, and the dates added changed. From 2016 to all the songs saying they were added sunday. ...
  • Dian
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution recommendations and private playlists, HELP!

I want to keep all my playlists private but is this will affect Spotify algorithms in recommendations new songs for me ???

  • Newbie
  • I want to keep all my playlists private but is this will affect Spotify algorithms in recommendations new songs for me ???  
  • shaycarmel
  • Casual Listener
  • 770 Views
  • 3 replies
  • 0 likes
  • 770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Delete any tunes from certain group

Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet I still get to be annoyed when songs sneak in. Can ...

  • Newbie
  • Is it possible that I can never have to hear another song by (you don't have to agree) led zeppelin while I have Spotify playing the music I hear. Now I've not liked or added to any playlist and yet ...
  • OscarDC
  • Moderator
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums play list not visible while offline

PlanPremiumCountryCanadaDevicelaptopOperating SystemWindows 10 My Question or IssueYour Library>Albums>ANY>play list (not visible offline)Your Library>Playlist>ANY>play list (visible offline)Downloaded albums still playable offline but play list is n...

Screenshot 2022-03-07 092014.png
  • Regular
  •   Plan Premium Country Canada Device laptop Operating System Windows 10   My Question or Issue Your Library>Albums>ANY>play list (not visible offline) Your Library>P...
  • Ian39
  • Regular
  • 493 Views
  • 4 replies
  • 0 likes
  • 493 Views
  • 4 replies
  • 0 likes

How do I get Spotify to learn my music preferences on single station?

How do I accomplish this? I would like 1 station or playlist. Within this I would like to load my favorite artists names and then have Spotify populate with relevant songs and to also suggest songs and other artists that I may like. By liking and dis...

  • Casual Listener
  • How do I accomplish this?   I would like 1 station or playlist. Within this I would like to load my favorite artists names and then have Spotify populate with relevant songs and to also sugges...
  • Amayy
  • Spotify Star
  • 343 Views
  • 3 replies
  • 1 likes
  • Help
  • 343 Views
  • 3 replies
  • 1 likes