Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
"colleen' playlist created by me creates songs in a 'sub folder' instead of just being in that playlist like all my others. tried a new playlist and it wont work is there a setting i accidently made?
"colleen' playlist created by me creates songs in a 'sub folder' instead of just being in that playlist like all my others. tried a new playlist and it wont work is there a setting i accidently made?
Spotify Star
222 Views
1 replies
0 likes
I already deleted my downloads on another device and It still doesn't work, It only happens un my iPhone
I already deleted my downloads on another device and It still doesn't work, It only happens un my iPhone 😞
Moderator
449 Views
4 replies
0 likes
Bonjour, J'ai importer une musique sur mon compte Spotify. J'ai toujours reussi ç l'écouter depuis ordinateur (et non Iphone), mais depuis quelques temps, le fichier est impossible à ouvrir. Comment puis-je le récupérer ?
Bonjour, J'ai importer une musique sur mon compte Spotify. J'ai toujours reussi ç l'écouter depuis ordinateur (et non Iphone), mais depuis quelques temps, le fichier est impossible à ouvrir. Comm...
Moderator
288 Views
1 replies
0 likes
I have had this issue for a few month now : when i like a song on Spotify from my computer, the song shows up in my "liked songs" playlist on the Spotify software on m'y computer but not on my Spotify app on mobile phone Moreover, i cant even like so...
I have had this issue for a few month now : when i like a song on Spotify from my computer, the song shows up in my "liked songs" playlist on the Spotify software on m'y computer but not on my Spotif...
Moderator
262 Views
1 replies
0 likes
Edit is on all my play list and won't go back to normal
Edit is on all my play list and won't go back to normal
Moderator
408 Views
1 replies
0 likes
I would like for spotify to stop recommending songs and adfing them to my playlists
I would like for spotify to stop recommending songs and adfing them to my playlists
Regular
2183 Views
5 replies
0 likes
Desde hace unos días, quiero escuchar mis playlsit descargadas sin internet, pero no puedo, me sale la leyenda *sin conexión a internet* a pesar de tener varias playlist descargadas, ya probe a reinstalar la aplicación, borrar cache, volver a descarg...
Desde hace unos días, quiero escuchar mis playlsit descargadas sin internet, pero no puedo, me sale la leyenda *sin conexión a internet* a pesar de tener varias playlist descargadas, ya probe a reins...
Spotify Legend
494 Views
1 replies
0 likes
I've LOVED my Discover Weekly for years, usually playing it on loop all week long. Just the perfect mix of palatable, novel electronic-style music.Last week I set up my home audio system, and played some classic stuff like Sublime, Led Zeppelin, the ...
I've LOVED my Discover Weekly for years, usually playing it on loop all week long. Just the perfect mix of palatable, novel electronic-style music. Last week I set up my home audio system, and p...
Spotify Legend
354 Views
1 replies
0 likes
when i look at my libraries in my volvo app, the playlist dont show. Search and play is ok
when i look at my libraries in my volvo app, the playlist dont show. Search and play is ok
Moderator
217 Views
1 replies
0 likes
Plan/PremiumCountrySwedenDeviceiPhone11Operating System(iOS 16 My Question or IssueEnhance button is gone from the mobile app but the feature is still on as i get songs that aren’t from my playlist. Autoplay is off. Enhance disabled on the desktop ap...
Plan /Premium Country Sweden Device iPhone11 Operating System (iOS 16 My Question or Issue Enhance button is gone from the mobile app but the feature is still on as i get son...
Spotify Legend
3837 Views
6 replies
1 likes
PremiumCountry: Denmark Deviceiphone and mac hey i have a problem with the local files on my iphone i can see them on some playlist but i cant play them. i have tried connecting my mac to my my phones hotspot but still dosent work and i dont know why
Premium Country: Denmark Device iphone and mac hey i have a problem with the local files on my iphone i can see them on some playlist but i cant play them. i have tried&nb...
Moderator
233 Views
1 replies
0 likes
Se han borrado las listas que tenía incluso sin ser premiun
Se han borrado las listas que tenía incluso sin ser premiun
Moderator
267 Views
1 replies
0 likes
Besides the fact that spotify constantly deletes my music and I have to find connection all the time to refresh it, now, even when I find connection, the music is not downloading, so when I lose internet and go offline, the music goes and I have to r...
Besides the fact that spotify constantly deletes my music and I have to find connection all the time to refresh it, now, even when I find connection, the music is not downloading, so when I lose inte...
Moderator
327 Views
1 replies
0 likes
Many songs in one of my playlists are grayed out and when I click on them it says that the content is unavailable. This is frustrating because I am able to find and play the songs via Search. I have uninstalled and installed the app on my mac and the...
Many songs in one of my playlists are grayed out and when I click on them it says that the content is unavailable. This is frustrating because I am able to find and play the songs via Search. I have ...
Casual Listener
748 Views
7 replies
1 likes
PlanPremiumCountryUSDeviceiPhone XROperating SystemiOS 16.4 My Question or Issuehi, i'm trying to add local files from my files onto spotify on my iphone xr. i've tried just switching on "add local files" in settings but nothing has imported from fil...
Plan Premium Country US Device iPhone XR Operating System iOS 16.4 My Question or Issue hi, i'm trying to add local files from my files onto spotify on my iphone xr. i've tri...
Moderator
330 Views
1 replies
0 likes
For example - If I pin an artist, would anyone be able to see that action via my profile/listening activity/some sort of notification?
For example - If I pin an artist, would anyone be able to see that action via my profile/listening activity/some sort of notification?
Spotify Legend
1036 Views
1 replies
0 likes
I have been looking for answers on this but nothing so far. I have iOS devices where I have downloaded loads of Playlists. However, randomly the downloaded songs gets cleared and I have to download all over again.This is very frustrating and I have d...
I have been looking for answers on this but nothing so far. I have iOS devices where I have downloaded loads of Playlists. However, randomly the downloaded songs gets cleared and I have to download a...
Moderator
314 Views
1 replies
0 likes
i have a very big playlist but today i realized a lot of the songs ive been trying to add havent been added and it has stopped at 11,000 and i dont know how to add more songs to the playlist
i have a very big playlist but today i realized a lot of the songs ive been trying to add havent been added and it has stopped at 11,000 and i dont know how to add more songs to the playlist
Spotify Star
461 Views
1 replies
0 likes
My Playlist just shows the names of the songs in the Playlist itself, it doesn’t let me play the one I want, how do I fix this?
My Playlist just shows the names of the songs in the Playlist itself, it doesn’t let me play the one I want, how do I fix this?
Not applicable
518 Views
2 replies
0 likes
Like, why?! The songs aren't even loosely related.
Like, why?! The songs aren't even loosely related.
Moderator
283 Views
1 replies
0 likes
