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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Not applicable
  • 208516 Views
  • 1695 replies
  • 26 likes
  • 208516 Views
  • 1695 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 237082 Views
  • 75 replies
  • 83 likes
  • 237082 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • mcsound2
  • Casual Listener
  • 92725 Views
  • 193 replies
  • 41 likes
  • 92725 Views
  • 193 replies
  • 41 likes

Is there a limit to the amount of playlists someone can save?

I noticed that whenever I try to save a playlist to my library, I get an error message. I tried several methods to bypass this (using the browser and app, and the only one that worked was removing other playlists from my library. Saving songs and alb...

  • Newbie
  • I noticed that whenever I try to save a playlist to my library, I get an error message. I tried several methods to bypass this (using the browser and app,  and the only one that worked was remov...
  • Prague
  • Community Legend
  • 994 Views
  • 1 replies
  • 2 likes
  • Playlists
  • 994 Views
  • 1 replies
  • 2 likes

Album artwork not showing on iPhone

PlanPremiumCountryUnited KingdomDeviceiPhone 8 and MacOS Operating System(iOS 16) My Question or Issue When playing a song from a local file on my iPhone, the artwork does not appear, instead showing a grey box with the note icon in the middle. Howev...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 8 and MacOS  Operating System (iOS 16)   My Question or Issue   When playing a song from a local file on my iPhone, the art...
  • Prague
  • Community Legend
  • 2081 Views
  • 1 replies
  • 1 likes
  • 2081 Views
  • 1 replies
  • 1 likes

Unable to download music on phone added on PC exported via Audacity

PlanPremiumCountryPakistanDeviceLenovo Ideapad Flex 5/Pixel 4XLOperating SystemWindows 11/Android 13 My Question or IssueI am able to download mp3 files on my phone that have been added locally to playlists from my laptop. However, if I add my own au...

  • Newbie
  • Plan Premium Country Pakistan Device Lenovo Ideapad Flex 5/Pixel 4XL Operating System Windows 11/Android 13   My Question or Issue I am able to download mp3 files on my phone that have...
  • Prague
  • Community Legend
  • 341 Views
  • 1 replies
  • 1 likes
  • 341 Views
  • 1 replies
  • 1 likes

Superuser Contribution A podcast I don't follow keeps showing up on Good morning.

I don't follow this podcast and only listened to a few minutes of one episode. Since then, it keeps coming up under my Good Morning/Afternoon section every time the creator uploads a new episode. I've already spoken to an associate and they've done n...

  • Newbie
  • I don't follow this podcast and only listened to a few minutes of one episode. Since then, it keeps coming up under my Good Morning/Afternoon section every time the creator uploads a new episode. I'v...
  • MihailY
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I remove a podcast from my playlist?

PlanFree/PremiumCountryUSDevice(iPhone 7, Desktop)Operating System(iOS 10, Windows 10) My Question or IssueHow do I remove a podcast from my playlist?? I found a song as a podcast, added it to my playlist, and now I can't remove it? Please help

  • Casual Listener
  • Plan Free/Premium Country US Device (iPhone 7, Desktop) Operating System (iOS 10, Windows 10)   My Question or Issue How do I remove a podcast from my playlist?? I found a song as a po...
  • MihailY
  • Moderator
  • 45107 Views
  • 23 replies
  • 1 likes
  • 45107 Views
  • 23 replies
  • 1 likes

Solved!!Superuser Contribution Why only 180/1000+ songs show when I try to do account liked restore?

I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.

  • Casual Listener
  • I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.
  • MihailY
  • Moderator
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes

Playlist that I followed yesterday got changed.

Yesterday I followed playlist (it was called House Mix) and it was fire. I was stoked that I found it and super enjoyed listnening to it. Today I came back and half the songs are replaced and the order is all different and it is all ruined. I despera...

  • Visitor
  • Yesterday I followed playlist (it was called House Mix) and it was fire. I was stoked that I found it and super enjoyed listnening to it. Today I came back and half the songs are replaced and the ord...
  • Amayy
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

The quene is broken

The quene is broken. When I swipe to quene a song, a different song plays. Also, it is beyond ridiculous that there is no where to talk to someone about this

  • Visitor
  • The quene is broken. When I swipe to quene a song, a different song plays. Also, it is beyond ridiculous that there is no where to talk to someone about this 😭😭😭😭
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Why doesn't my playlist shoe up on my profile?

My main spotify playlist isn't showing up on the main page of spotify or in my library. Even though I made it

  • Visitor
  • My main spotify playlist isn't showing up on the main page of spotify or in my library. Even though I made it
  • kaworu_bloodpaw
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Stop Forcing me to listen to stuff i dont care for

I'm a new spotify artist and I cant even enjoy my own album on spotify.What the **bleep** is going on with this forced SUGGESTED SONG FOR YOU?My playlist has 25 songs.. All from my own album.. I click on my own Artist Page (Chris Dravend) and instead...

  • Visitor
  • I'm a new spotify artist and I cant even enjoy my own album on spotify. What the **bleep** is going on with this forced SUGGESTED SONG FOR YOU? My playlist has 25 songs.. All from my own album..&nb...
  • Bigtweeter
  • Newbie
  • 560 Views
  • 2 replies
  • 3 likes
  • 560 Views
  • 2 replies
  • 3 likes

Superuser Contribution Saving Playlists by Spotify

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 20 Ultra/Dell 15-3000/Dell 15-7000 2 in 1/Onkyo TX-NR6050/Samsung SU50TU8000FXZA (app)Operating SystemAndroid/Win10/Win11/Onkyo AVR UI/Tizen My Question or IssueGreetings, I have a question about savi...

  • Gig Goer
  • Plan Premium Country U.S.A. Device Samsung Galaxy Note 20 Ultra/Dell 15-3000/Dell 15-7000 2 in 1/Onkyo TX-NR6050/Samsung SU50TU8000FXZA (app) Operating System Android/Win10/Win11/Onkyo AVR UI/...
  • MihailY
  • Moderator
  • 4847 Views
  • 4 replies
  • 1 likes
  • 4847 Views
  • 4 replies
  • 1 likes

Is there anyway to recover a deleted playlist? I did not intend to delete

I guess I accidently deleted one of my playlists even though I dont recall doing so! In any event, the playlist I made is no longer in my library. Is there anyway to recover the playlist? Of course I could always make it again, but I dont remember al...

  • Visitor
  • I guess I accidently deleted one of my playlists even though I dont recall doing so! In any event, the playlist I made is no longer in my library. Is there anyway to recover the playlist? Of course I...
  • Prague
  • Community Legend
  • 250 Views
  • 1 replies
  • 1 likes
  • 250 Views
  • 1 replies
  • 1 likes

Superuser Contribution why is my phone not DL all of the songs in the local files playlist

The songs work on the pc, but won't download onto the phone. The other songs in the playlist are downloading though.DL = downloading

  • Newbie
  • The songs work on the pc, but won't download onto the phone. The other songs in the playlist are downloading though. DL = downloading
  • Lyubka
  • Moderator
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't find saved episodes

I like to save some specific podcast episodes so I can listen to them later (without downloading them). However I don't know where to find them later when I want to listen to them! Premium account, android phone, UK

  • Casual Listener
  • I like to save some specific podcast episodes so I can listen to them later (without downloading them). However I don't know where to find them later when I want to listen to them!   Premium a...
  • Xazooxazoo
  • Casual Listener
  • 9511 Views
  • 2 replies
  • 0 likes
  • 9511 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why is my playlist missing??

I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creating this again?

  • Visitor
  • I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creati...
  • Lyubka
  • Moderator
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution recomended songs premium account

I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im missing somewhere?

  • Visitor
  • I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im miss...
  • MihailY
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution If I want to listen songs from an album, the next song is different.

Spotify does not let me listen all songs from my picked album, the next song is something different. I would like to listen all songs from the given album.

  • Visitor
  • Spotify does not let me listen all songs from my picked album, the next song is something different. I would like to listen all songs from the given album.
  • Lyubka
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find my music profile picture appears and it's saying upgrade to premium when i already hav

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution remove a song from my favourite playlist

PlanFree/PremiumCountryGermanyDeviceAll devicesOperating SystemiOS, Windows, AndroidMy Question or IssueHello, I added a while ago a song to my library and then liked it. Now it's in my favourite songs, but I cant play the Song anymore or delete it f...

  • Visitor
  • Plan Free/Premium Country Germany Device All devices Operating System iOS, Windows, Android My Question or Issue Hello, I added a while ago a song to my library and then liked it. Now it's...
  • vincentpresse
  • Casual Listener
  • 703 Views
  • 4 replies
  • 0 likes
  • 703 Views
  • 4 replies
  • 0 likes