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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305025 Views

97 replies

92 likes

  • 305025 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172297 Views

242 replies

44 likes

  • 172297 Views
  • 242 replies
  • 44 likes

Superuser Contribution Why is my playlist missing??

I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creating this again?

Visitor

I created playlist like year ago, everything was fine, i had around 500 fav sounds and for some reason it just disappered. Can i recover /backup this playlist somehow without spending hours on creati...

Ogtom

Visitor

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Superuser Contribution If I want to listen songs from an album, the next song is different.

Spotify does not let me listen all songs from my picked album, the next song is something different. I would like to listen all songs from the given album.

Visitor

Spotify does not let me listen all songs from my picked album, the next song is something different. I would like to listen all songs from the given album.

Lyubka

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode

Hello! I have such a problem that I have downloaded the music, but if I put it in offline mode, it shows as if the music is not downloaded! (We are in a family package!)

Casual Listener

Hello! I have such a problem that I have downloaded the music, but if I put it in offline mode, it shows as if the music is not downloaded! (We are in a family package!)

AlejaR

Moderator

524 Views

3 replies

0 likes

  • 524 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find my music profile picture appears and it's saying upgrade to premium when i already hav

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution The library appears empty. None of the playlists I've liked are showing up

A new interface appears but the library is completely empty. No list that I have liked in recent years appears to me. It is not something temporary, it has been like this for 2 days

Visitor

A new interface appears but the library is completely empty. No list that I have liked in recent years appears to me. It is not something temporary, it has been like this for 2 days

Joan

Moderator

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution recomended songs premium account

I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im missing somewhere?

Visitor

I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im miss...

MihailY

Moderator

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New update - can't create new playlist folder, can't move any playlists

Can't move any of my playlists up or down like I used to. Using three dots or ctrl shift n doesn't create new playlist. Completely user unfriendly.

Casual Listener

Can't move any of my playlists up or down like I used to. Using three dots or ctrl shift n doesn't create new playlist. Completely user unfriendly.

jlarsp

Regular

2620 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution PC app deletes play queue

PlanPremiumDevicePC W10 I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is already being annoying.Any fix?

Casual Listener

Plan Premium Device PC W10   I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is alrea...

Lyubka

Moderator

732 Views

3 replies

0 likes

  • 732 Views
  • 3 replies
  • 0 likes

Superuser Contribution Upload local Spotify mp3 files from iPhone to computer

I have a playlist of local songs on my Spotify account. The files for these songs used to be on my old laptop, but now that laptop has been damaged and all the original files are gone. However, the playlist and these songs still exist on my iPhone in...

Visitor

I have a playlist of local songs on my Spotify account. The files for these songs used to be on my old laptop, but now that laptop has been damaged and all the original files are gone. However, the p...

Yordan

Moderator

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

cannot remove playlist from folder

Why does a remove from folder not exist? Dragging the playlist out from a folder doesn't even work. How exactly do I remove a playlist from it?

Casual Listener

Why does a remove from folder not exist? Dragging the playlist out from a folder doesn't even work. How exactly do I remove a playlist from it?

au13

Casual Listener

409 Views

3 replies

0 likes

  • 409 Views
  • 3 replies
  • 0 likes

Superuser Contribution Page not found when trying to embed

When I try to get the code to embed the track on our website there is an error that comes up stating "Page not found - We can’t seem to find the page you are looking for."Podcasts can be played directly and only ones embedded on the website will also...

Visitor

When I try to get the code to embed the track on our website there is an error that comes up stating "Page not found - We can’t seem to find the page you are looking for." Podcasts can be played d...

Alex

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

podcast wont play

occasionally certain podcasts do not play on my iPhone. The Bill Simmons podcast titled "Knicks Fever, ..." will not play on my iPhone but it will play on my laptop. Other podcast episodes are playing fine. I tried a clean reinstall but that did not ...

Visitor

occasionally certain podcasts do not play on my iPhone. The Bill Simmons podcast titled "Knicks Fever, ..." will not play on my iPhone but it will play on my laptop. Other podcast episodes are playin...

wweess

Casual Listener

943 Views

4 replies

4 likes

  • 943 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify ps4 playlist problem

PlanPremiumCountryIreland DevicePs4 Operating SystemPs4 My Question or IssueOn the ps4 Spotify app, any playlist that contains over a certain amount of songs won't load and won't show me the rest of the songs in the playlist. This problem has been go...

Visitor

  Plan Premium Country Ireland   Device Ps4  Operating System Ps4   My Question or Issue On the ps4 Spotify app, any playlist that contains over a certain amount of so...

Dian

Spotify Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

How to create a playlist with my recent liked songs?

I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs. An other option would to add a filter to the "liked songs" playlists. Thanks for any ideas...

Casual Listener

I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs.   An other option would to add a...

lamusical

Casual Listener

2539 Views

4 replies

1 likes

  • 2539 Views
  • 4 replies
  • 1 likes

Liked playlist will not show my songs

When I go to my library and I click on liked playlist it says You're like songs will appear zero songs but when I click enhance it shows all my songs it works fine on my computer but not my phone

Visitor

When I go to my library and I click on liked playlist it says You're like songs will appear zero songs but when I click enhance it shows all my songs it works fine on my computer but not my phone

OscarDC

Moderator

187 Views

1 replies

0 likes

  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs filters wont work

PlanPremiumCountryUS DeviceGalaxy S10+ My Question or IssueWhen you go into liked songs, you can normally filter by genre or mood, but when I try that it shows nothing and says that my filters might affect what's showing. I have over 5000 songs in th...

Visitor

  Plan Premium Country US   Device Galaxy S10+   My Question or Issue When you go into liked songs, you can normally filter by genre or mood, but when I try that it shows not...

OscarDC

Moderator

1815 Views

1 replies

0 likes

  • 1815 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why only 180/1000+ songs show when I try to do account liked restore?

I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.

Casual Listener

I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.

MihailY

Moderator

438 Views

3 replies

0 likes

  • 438 Views
  • 3 replies
  • 0 likes