Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
A new interface appears but the library is completely empty. No list that I have liked in recent years appears to me. It is not something temporary, it has been like this for 2 days
A new interface appears but the library is completely empty. No list that I have liked in recent years appears to me. It is not something temporary, it has been like this for 2 days
Moderator
205 Views
1 replies
0 likes
I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im missing somewhere?
I have a playlist on my premium account, which keeps getting recomended songs on it all the time, interrupting my listening greatly. Other playlists do NOT have this issue, is there a setting im miss...
Moderator
213 Views
1 replies
0 likes
Plays 5-7 songs then stops. I have to manually pick the next song
Plays 5-7 songs then stops. I have to manually pick the next song
Moderator
231 Views
1 replies
0 likes
Can't move any of my playlists up or down like I used to. Using three dots or ctrl shift n doesn't create new playlist. Completely user unfriendly.
Can't move any of my playlists up or down like I used to. Using three dots or ctrl shift n doesn't create new playlist. Completely user unfriendly.
Regular
2603 Views
5 replies
0 likes
PlanPremiumDevicePC W10 I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is already being annoying.Any fix?
Plan Premium Device PC W10 I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is alrea...
Moderator
729 Views
3 replies
0 likes
I have a playlist of local songs on my Spotify account. The files for these songs used to be on my old laptop, but now that laptop has been damaged and all the original files are gone. However, the playlist and these songs still exist on my iPhone in...
I have a playlist of local songs on my Spotify account. The files for these songs used to be on my old laptop, but now that laptop has been damaged and all the original files are gone. However, the p...
Moderator
280 Views
1 replies
0 likes
Why does a remove from folder not exist? Dragging the playlist out from a folder doesn't even work. How exactly do I remove a playlist from it?
Why does a remove from folder not exist? Dragging the playlist out from a folder doesn't even work. How exactly do I remove a playlist from it?
Casual Listener
401 Views
3 replies
0 likes
When I try to get the code to embed the track on our website there is an error that comes up stating "Page not found - We can’t seem to find the page you are looking for."Podcasts can be played directly and only ones embedded on the website will also...
When I try to get the code to embed the track on our website there is an error that comes up stating "Page not found - We can’t seem to find the page you are looking for." Podcasts can be played d...
Spotify Legend
428 Views
1 replies
0 likes
occasionally certain podcasts do not play on my iPhone. The Bill Simmons podcast titled "Knicks Fever, ..." will not play on my iPhone but it will play on my laptop. Other podcast episodes are playing fine. I tried a clean reinstall but that did not ...
occasionally certain podcasts do not play on my iPhone. The Bill Simmons podcast titled "Knicks Fever, ..." will not play on my iPhone but it will play on my laptop. Other podcast episodes are playin...
Casual Listener
915 Views
4 replies
4 likes
PlanPremiumCountryIreland DevicePs4 Operating SystemPs4 My Question or IssueOn the ps4 Spotify app, any playlist that contains over a certain amount of songs won't load and won't show me the rest of the songs in the playlist. This problem has been go...
Plan Premium Country Ireland Device Ps4 Operating System Ps4 My Question or Issue On the ps4 Spotify app, any playlist that contains over a certain amount of so...
Spotify Legend
410 Views
1 replies
0 likes
I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs. An other option would to add a filter to the "liked songs" playlists. Thanks for any ideas...
I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs. An other option would to add a...
Casual Listener
2507 Views
4 replies
1 likes
When I go to my library and I click on liked playlist it says You're like songs will appear zero songs but when I click enhance it shows all my songs it works fine on my computer but not my phone
When I go to my library and I click on liked playlist it says You're like songs will appear zero songs but when I click enhance it shows all my songs it works fine on my computer but not my phone
Moderator
185 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceGalaxy S10+ My Question or IssueWhen you go into liked songs, you can normally filter by genre or mood, but when I try that it shows nothing and says that my filters might affect what's showing. I have over 5000 songs in th...
Plan Premium Country US Device Galaxy S10+ My Question or Issue When you go into liked songs, you can normally filter by genre or mood, but when I try that it shows not...
Moderator
1796 Views
1 replies
0 likes
Ayuda por favor
Ayuda por favor
Casual Listener
581 Views
2 replies
2 likes
I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.
I deleted my liked playlist twice by mistake, one time it was restored and I had over 1k liked songs, the next time when I tired to restore only 180 liked were able to be restored.
Moderator
435 Views
3 replies
0 likes
Either stop making every 3rd or 4th song a recommendation or I shall delete this account.
Either stop making every 3rd or 4th song a recommendation or I shall delete this account.
Spotify Star
898 Views
1 replies
1 likes
A long time ago I had imported a music in local file. It is in my "liked" playlist but I want to delete it. And the music is "grey" and it says "content unavailable". Can you delete it please? It's this link: https://open.spotify.com/local///DEMANDE%...
A long time ago I had imported a music in local file. It is in my "liked" playlist but I want to delete it. And the music is "grey" and it says "content unavailable". Can you delete it please? It's...
Moderator
408 Views
1 replies
0 likes
How to remove current song from the current playlist ?I'm looking for that option everywhere and can't find it !How such simple and obvious action is hidden somewhere? or not available ? edited, previous example was wrong. Plan PremiumDevice Android ...
How to remove current song from the current playlist ? I'm looking for that option everywhere and can't find it ! How such simple and obvious action is hidden somewhere? or not available ? &nb...
Moderator
610 Views
3 replies
0 likes
Where all that liked songs and playlists i had when I was free plan on Spotify?Now I decide to get premium’s and can’t see any of my songs… in both ways I use the same email to login. Any help please ?
Where all that liked songs and playlists i had when I was free plan on Spotify? Now I decide to get premium’s and can’t see any of my songs… in both ways I use the same email to login. Any help pl...
Moderator
3033 Views
1 replies
0 likes
PlanFree/PremiumCountry: USA DeviceMACBOOK/ IPHONEOperating System(iOS)My Question or Issue: Rearrange tracks in playlists in desktop app and on phone not web player
Plan Free/Premium Country: USA Device MACBOOK/ IPHONE Operating System (iOS) My Question or Issue: Rearrange tracks in playlists in desktop app and on phone not web player ...
Moderator
261 Views
1 replies
0 likes
