Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and podcasts, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • kyanna
  • Casual Listener
  • 18689 Views
  • 15 replies
  • 22 likes
  • 18689 Views
  • 15 replies
  • 22 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • imizzyirl
  • Casual Listener
  • 7134 Views
  • 19 replies
  • 19 likes
  • 7134 Views
  • 19 replies
  • 19 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 95710 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 95710 Views
  • 57 replies
  • 48 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • matneym
  • Newbie
  • 240785 Views
  • 1149 replies
  • 42 likes
  • 240785 Views
  • 1149 replies
  • 42 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3281 Views
  • 1 replies
  • 2 likes
  • 3281 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can you listen to this song? is it possible for you?

I Write Sins Not Tragedies - Panic! At The Disco Can play this particular song from time to time but mostly it says: "Spotify cant play this right now. If the file is on your computer you can import it." Really like the song thats why i took the trou...

  • Visitor
  • I Write Sins Not Tragedies - Panic! At The Disco   Can play this particular song from time to time but mostly it says: "Spotify cant play this right now. If the file is on your computer you ca...
  • OscarDC
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

My playlist changes all the time

PlanPremiumCountrychile DeviceIPhone 13Operating SystemThe last one My Question or IssueMy playlist changes all the time.. I’m listening something and when song is over changes to another playlist that I have on my Library… but I don’t want it and I ...

  • Newbie
  •   Plan Premium Country chile   Device IPhone 13 Operating System The last one   My Question or Issue My playlist changes all the time.. I’m listening something and when son...
  • Taylith
  • Community Legend
  • 310 Views
  • 3 replies
  • 1 likes
  • 310 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local files greyed out on mobile

PlanPremiumCountryCanada DeviceSamsung s21fe and pc Operating SystemAndroid and Windows 10 My Question or IssueMy local files are slowly going greyed out on my phone and only play if I click it. It plays fine on my pc. It gets skipped in my shuffle t...

  • Casual Listener
  • Plan Premium Country Canada  Device Samsung s21fe and pc  Operating System Android and Windows 10    My Question or Issue My local files are slowly going greyed out on ...
  • Lyubka
  • Moderator
  • 447 Views
  • 3 replies
  • 0 likes
  • 447 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Favorilerden bir şarkı nasıl çıkarılır?

Eski bilgisayarda favori çalma listeme yüklenen bir şarkım vardı fakat uygulamayı başka bir bilgisayara yüklediğimde parça aktarıldı ve onu silmenin bir yolu yok, silme butonu ve "kalp" yok çalışmıyor. Lütfen yardım et!

  • Casual Listener
  • Eski bilgisayarda favori çalma listeme yüklenen bir şarkım vardı fakat uygulamayı başka bir bilgisayara yüklediğimde parça aktarıldı ve onu silmenin bir yolu yok, silme butonu ve "kalp" yok çalışmıyo...
  • Vasil
  • Moderator
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Delete shared playlist, but not for others

I created a playlist and shared it with others. Now, I want to delete this playlist, since I’m not using it anymore. However, my friends who are also in the playlist, want to keep it. How can I make them the administrator or make sure that it doesn’t...

  • Visitor
  • I created a playlist and shared it with others. Now, I want to delete this playlist, since I’m not using it anymore. However, my friends who are also in the playlist, want to keep it. How can I make ...
  • Yordan
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth not working properly with some artist's Popular song list.

Plan: Premium StudentCountry: USDevice: Google Pixel 5A + Bluetooth connected to PS5Operating System: Android 13Bluetooth does not behave properly with certain artist's Popular songs list: 1) Bluetooth will refuse to connect if a song is playing from...

  • Casual Listener
  • Plan: Premium Student Country: US Device: Google Pixel 5A + Bluetooth connected to PS5 Operating System: Android 13 Bluetooth does not behave properly with certain artist's Popular songs list: ...
  • MihailY
  • Moderator
  • 288 Views
  • 2 replies
  • 1 likes
  • 288 Views
  • 2 replies
  • 1 likes

Superuser Contribution why dislike songs come come back in daily mix playlist every week? how to stop it?

PlanPremiumCountryItalyDeviceiPhone 8Operating SystemWindows 10,etc. My Question or Issueboth weekly discovery & daily mix playlists are constantly play songs that I "dislike", some more than ten times.It’s becoming extremely frustrating. thanks

  • Visitor
  • Plan Premium Country Italy Device iPhone 8 Operating System Windows 10,etc.   My Question or Issue both weekly discovery & daily mix playlists are constantly play songs that I...
  • Eni
  • Moderator
  • 580 Views
  • 1 replies
  • 0 likes
  • 580 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't play songs unless they are saved to my library.

PlanPremiumCountryUKDevicePC Operating SystemWin 10 My Question or IssueA while ago Spotify stopped playing some songs on my PC. When I hit play it would just sit there and the play area at the bottom would be blank. If I added the song to my library...

  • Casual Listener
  • Plan Premium Country UK Device PC  Operating System Win 10   My Question or Issue A while ago Spotify stopped playing some songs on my PC. When I hit play it would just sit there ...
  • Eni
  • Moderator
  • 2425 Views
  • 6 replies
  • 3 likes
  • 2425 Views
  • 6 replies
  • 3 likes

Liked songs

Cannot sort my liked songs with Spotify’s new genre and mood Store is USLanguage is English My friend has on top “hip/hop, trance and so on”not me

  • Newbie
  • Cannot sort my liked songs with Spotify’s new genre and mood  Store is US Language is English  My friend has on top “hip/hop, trance and so on” not me 
  • 161 Views
  • 0 replies
  • 1 likes
  • 161 Views
  • 0 replies
  • 1 likes

Superuser Contribution Downloaded local file wont play on phone iOS

My Question or IssueI have a lot of local files in my playlists and they all have been working for years. But now recently there is just one song that appears to be unavailable, even though it had been in my playlist since 2017. Out of nowhere I can’...

  • Newbie
  • My Question or Issue I have a lot of local files in my playlists and they all have been working for years. But now recently there is just one song that appears to be unavailable, even though it had ...
  • Lyubka
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • iOS
    Local files for Spotify Mobile
    Unavailable Song
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted song in local files

PlanFree/PremiumCountryPolandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11 My Question or IssueI have 2 .mp3 files somewhere on my phone and i can't find them anywhere so i could delete them and they would not show up on my playlist but as i s...

  • Newbie
  •   Plan Free/Premium Country Poland Device Xiaomi Redmi Note 8T Operating System Android 11   My Question or Issue I have 2 .mp3 files somewhere on my phone and i can't find them ...
  • MihailY
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to download local files

PlanPremiumCountryUnited StatesDeviceiPhone 13Operating System16.0 My Question or IssueI cannot get local files to even attempt to download on my iPhone. I have logged into my account on other devices and it downloads just fine on all of those, but i...

  • Visitor
  • Plan Premium Country United States Device iPhone 13 Operating System 16.0   My Question or Issue I cannot get local files to even attempt to download on my iPhone. I have logged into m...
  • OscarDC
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Playlist no longer discoverable to anyone but myself

I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it to my profile, but no matter what, it is only visible when I a...

  • Casual Listener
  • I am having trouble with a playlist of mine no longer being discoverable for anyone but myself. It is not even available when directly sharing the link. I have made it public and added it t...
  • Bittencourt
  • Spotify Star
  • 554 Views
  • 5 replies
  • 0 likes
  • 554 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unliked a song by accident. Is there any way to recover it?

PlanFreeCountryPhilippinesOperating SystemWindows 10 My Question or IssueHello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm just wondering if anybody knows how to recover it? It was done in a flash,...

  • Newbie
  • Plan Free Country Philippines Operating System Windows 10   My Question or Issue Hello, so as the subject title says, I accidentally unliked a song in my Liked Songs playlist, and I'm ju...
  • Yordan
  • Moderator
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Sort playlist

Help

  • Newbie
  • Help
  • Amayy
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • How do i sort playlist
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prevent certain songs from making it into your Wrapped playlist

I'm on a Premium account. I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep. How can I prevent these songs from making it into my Wrapped?

  • Newbie
  • I'm on a Premium account.  I recently had a child, so I've been playing a lot of lullabies from Spotify (one album in particular) to put her to sleep.  How can I prevent these songs from ma...
  • AlejaR
  • Moderator
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files removal for android

PlanFree/PremiumCountry Device(Samsung Galaxy S20fE)Operating SystemAndroid My Question or IssueHow can I remove local files in my library permanently?

  • Casual Listener
  • Plan Free/Premium Country   Device (Samsung Galaxy S20fE) Operating System Android   My Question or Issue How can I remove local files in my library permanently?
  • AlejaR
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes