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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298695 Views

96 replies

89 likes

  • 298695 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162927 Views

235 replies

44 likes

  • 162927 Views
  • 235 replies
  • 44 likes

Superuser Contribution My daily mixes not updating

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guys, I was listening to my daily mix on Spotify. And when I opened the app, all six of ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

nNDuk

Visitor

1550 Views

2 replies

0 likes

Daily Mixes
Spotify
  • 1550 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Unable to remove Podcasts/liked songs that were taken down

PlanPremiumCountryGermanyDeviceSamsung Galaxy A23 5G/Windows 10 PC/Iphone X/Iphone 7Operating SystemAndroid/ Windows 10/ IOS 17/ IOS 12 My Question or IssueAs the title says i am unabke to remove Podcasts that got taken down(probably because of copyr...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A23 5G/Windows 10 PC/Iphone X/Iphone 7 Operating System Android/ Windows 10/ IOS 17/ IOS 12   My Question or Issue As the title says ...

Joan

Moderator

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Je ne sais pas faire de lecture aléatoire dans l'ensemble des albums de art

Je ne sais pas faire de lecture aléatoire dans l'ensemble des albums des artistes que je suis depuis la nouvelle version. Je ne peux écouter qu'un album à la fois. Je ne suis pas satisfait car cela limite mon écoute. J'aime écouter les chansons des d...

Visitor

Je ne sais pas faire de lecture aléatoire dans l'ensemble des albums des artistes que je suis depuis la nouvelle version. Je ne peux écouter qu'un album à la fois. Je ne suis pas satisfait car cela l...

Joan

Moderator

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Doesn’t show song in playlist

When I add some songs it says it was added but never plays it and it never shows in the you added thing where it shows the songs you added. ( This only happens to some songs)

Casual Listener

When I add some songs it says it was added but never plays it and it never shows in the you added thing where it shows the songs you added. ( This only happens to some songs)

Susan_GP

Moderator

377 Views

3 replies

0 likes

  • 377 Views
  • 3 replies
  • 0 likes

Playlist keeps getting enhanced after I disable it

PlanPremiumDevicePhone and desktop My Question or IssueI keep disabling enhanced playlists and they keep re-enabling themself. I've just turned it off twice and I had enhanced songs back in there 3 songs later.

Casual Listener

Plan Premium Device Phone and desktop   My Question or Issue I keep disabling enhanced playlists and they keep re-enabling themself. I've just turned it off twice and I had enhanced songs ...

MauriceMV

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit playlist title

PlanPremiumCountrySwedenDevicePC/Mobile/TabletOperating SystemWindows 11, Android 11/12 My Question or IssueTried to add/change the title for any playlist I create and get the same error all the time. Same problem for months. HELP!

Visitor

Plan Premium Country Sweden Device PC/Mobile/Tablet Operating System Windows 11, Android 11/12   My Question or Issue Tried to add/change the title for any playlist I create and get th...

Fruityloops_

Casual Listener

3822 Views

12 replies

1 likes

  • 3822 Views
  • 12 replies
  • 1 likes

Superuser Contribution Playlist deleted

Hello, as I changed my account to premium I lost my playlists I had as a free user. How can I recover them?

Casual Listener

Hello, as I changed my account to premium I lost my playlists I had as a free user. How can I recover them?   

Vasil

Moderator

414 Views

3 replies

0 likes

  • 414 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Impossible de liker un titre - Unable to like a title

Abonnement PremiumPays : FranceAppareil : Samsung Galaxy A5 (2017) - Modèle : SM-A520FVersion application : dernière mise à jour (8.8.72.630) Bonjour,Depuis quelques temps, je n'arrive plus à liker mes titres depuis mon tél.Quand je clique sur le cœu...

Casual Listener

  Abonnement Premium Pays : France Appareil : Samsung Galaxy A5 (2017) - Modèle : SM-A520F Version application : dernière mise à jour (8.8.72.630)   Bonjour, Depuis q...

Lyubka

Moderator

2776 Views

5 replies

0 likes

  • 2776 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Ordering Playlists???

I loved the feature when you could drag your playlists on the side tab and put them in a custom order. My desktop app won't let me do that any more, is there any way to get a custom order of playlists like you could before?? It actually drives me nut...

Newbie

I loved the feature when you could drag your playlists on the side tab and put them in a custom order. My desktop app won't let me do that any more, is there any way to get a custom order of playlist...

Eni

Moderator

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Automatically play next episode of a podcast

Plan: Spotify Premium FamilyCountry: USADevice: iPhone 8Operating System: iOS 14.4.2Spotify app version: 8.6.28.690 Up until a few days ago, whenever I played an episode of a podcast, it would automatically play the next episode afterwards. Now it ei...

Casual Listener

Plan: Spotify Premium Family Country: USA Device: iPhone 8 Operating System: iOS 14.4.2 Spotify app version: 8.6.28.690   Up until a few days ago, whenever I played an episode of...

1214807020

Newbie

91500 Views

16 replies

4 likes

  • 91500 Views
  • 16 replies
  • 4 likes

Superuser Contribution "Couldn't find that page" for my Made for You page

On 2 different desktop clients, both mac and windows, I can't access my Made for You page at all. It just loads and then says "Couldn't find that page".It does however load on mobile and the web client, however I want to see all the blends I've ever ...

Visitor

On 2 different desktop clients, both mac and windows, I can't access my Made for You page at all. It just loads and then says "Couldn't find that page". It does however load on mobile and the web ...

Eni

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can’t I download my liked songs?

HiiI noticed that the download button is not available anymore on my liked songs, when just yesterday I was able to listen to the downloaded music offline. Now I can only listen to my liked songs if I have the wifi on. Is this a new update?

Casual Listener

Hii I noticed that the download button is not available anymore on my liked songs, when just yesterday I was able to listen to the downloaded music offline. Now I can only listen to my liked songs...

dhbrand

Newbie

17351 Views

8 replies

3 likes

  • 17351 Views
  • 8 replies
  • 3 likes

Superuser Contribution restore "My Mixtape X" of last week

PlanPremiumCountryGermany DeviceiPhone 13, MacStudio 2022, MacBookPro 2017 My Question or IssueThe content of the "My Mixtape" playlists changes automatically every week. That means, on monday morning the songs from sunday evening are lost Is there a...

Newbie

Plan Premium Country Germany   Device iPhone 13, MacStudio 2022, MacBookPro 2017   My Question or Issue The content of the "My Mixtape" playlists changes automatically every week. ...

Lyubka

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution The titles of songs do not appear in my Liked Songs playlist

PlanPremium CountryIndia DeviceSamsung A04S Operating SystemAndroid 13  My Question or IssueAs you can see in the image the songs' titles are not showing up, only Various artists is written. I would like to see which songs these are before I remove t...

Newbie

Plan Premium   Country India   Device Samsung A04S   Operating System Android 13     My Question or Issue As you can see in the image the songs' titles are not s...

Dian

Spotify Legend

391 Views

1 replies

0 likes

All songs not available
Liked Songs Playlist
Song Title
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding Songs to my Playlists

I cannot seem to add songs to my playlists. When I go to add it simply will not allow me to select any of my playlists. I have premium, and this happens very often. Occasionally it’ll work but it most cases it will not. I even deleted the app and rei...

Newbie

I cannot seem to add songs to my playlists. When I go to add it simply will not allow me to select any of my playlists. I have premium, and this happens very often. Occasionally it’ll work but it mos...

user-removed

Not applicable

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

Mystery Songs & Playlists Being Generated with the For Me part of the app.

Plan - Free/PremiumCountry - United States Device - Dell G3 3579Operating System - Windows 11 Professional 22H2 My Question or Issue: While on one hand I guess I understand having ads play for artists/bands/etc that have zero relevance to any algorit...

Newbie

Plan - Free/Premium Country - United States   Device - Dell G3 3579 Operating System - Windows 11 Professional 22H2   My Question or Issue:   While on one hand I guess I u...

408 Views

0 replies

1 likes

  • 408 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't add local files to playlistd

PlanPremiumCountryGermanyDeviceAndroid / WindowsMy Question or IssueI can still see and play all my local files from the library. But they vanished from all my Playlist. I can add them again, but the moment I open the Playlist again I can see them al...

Casual Listener

Plan Premium Country Germany Device Android / Windows My Question or Issue I can still see and play all my local files from the library. But they vanished from all my Playlist. I can add them ...

Lyubka

Moderator

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist wouldn't show songs, but instead a preview of each song

PlanFree/CountryUSDeviceGoogle pixel 6aOperating SystemAndroid My Question or IssueThe Spotify app on my phone only show playlists with songs in text form, and wouldn't let me listen to my chosen song but a preview instead. This only happens with my ...

Visitor

Plan Free/ Country US Device Google pixel 6a Operating System Android   My Question or Issue The Spotify app on my phone only show playlists with songs in text form, and wouldn't let ...

Joan

Moderator

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Remove deleted song

My Question or IssueWhen I try to play Spotify playlist on my Xbox. There is a song in my playlist that has been taken off Spotify but it still appears in my playlist. Is there a way I can remove it? It does not appear on my phone or mac just on my X...

Casual Listener

My Question or Issue When I try to play Spotify playlist on my Xbox. There is a song in my playlist that has been taken off Spotify but it still appears in my playlist. Is there a way I can remove i...

conorle

Casual Listener

13754 Views

14 replies

0 likes

  • 13754 Views
  • 14 replies
  • 0 likes