Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and podcasts, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • grxce99
  • Newbie
  • 14540 Views
  • 10 replies
  • 16 likes
  • 14540 Views
  • 10 replies
  • 16 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • robertwolf1
  • Casual Listener
  • 6326 Views
  • 18 replies
  • 19 likes
  • 6326 Views
  • 18 replies
  • 19 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • PasinduRanawaka
  • Visitor
  • 94585 Views
  • 57 replies
  • 48 likes
  • Connect
    JAM
  • 94585 Views
  • 57 replies
  • 48 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • matneym
  • Newbie
  • 239058 Views
  • 1149 replies
  • 42 likes
  • 239058 Views
  • 1149 replies
  • 42 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3238 Views
  • 1 replies
  • 2 likes
  • 3238 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution "My favorite" playlist is not working.

PlanFreeCountryBrasilDevice Samsung j4Operating SystemAndroid My Question or IssueThe playlist "my favorite" is not opening.I tried opening a lot of others playlists, but only the "my favorite" playlist is not working and i have some musics in it.

  • Casual Listener
  •   Plan Free Country Brasil Device  Samsung j4 Operating System Android   My Question or Issue The playlist "my favorite" is not opening. I tried opening a lot of others pla...
  • AlejaR
  • Moderator
  • 2924 Views
  • 6 replies
  • 0 likes
  • 2924 Views
  • 6 replies
  • 0 likes

Superuser Contribution Las descargas se detienen y no se puede continuar descargando música

Ya desinstalé e instalé varias veces la app y se siguen deteniendo las descargas en cierto punto. Creo que cuando llego como a 500 discos mas o menos ahí se quedan las descargas y no puedo seguir descargando nada aunque aún tengo 60gb de memoria libr...

  • Visitor
  • Ya desinstalé e instalé varias veces la app y se siguen deteniendo las descargas en cierto punto. Creo que cuando llego como a 500 discos mas o menos ahí se quedan las descargas y no puedo seguir des...
  • OscarDC
  • Moderator
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followed artists removed from my profile after logon on browser

PlanPremiumCountryBrazilDeviceWindows (Web Browser)Operating SystemWindows 10 My Question or IssueToday I noted Spotify logged me off during the afternoon, after logon again I notice a lot of artists I followed before are just not followed, I started...

  • Casual Listener
  • Plan Premium Country Brazil Device Windows (Web Browser) Operating System Windows 10   My Question or Issue Today I noted Spotify logged me off during the afternoon, after logon again ...
  • rna-13
  • Casual Listener
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Keep songs on "Liked Songs" but don't make it available offline

I am a paid premium user in the US.iPhone 11iOS 16 I have a large amount of songs on my "Liked Songs" playlist, but I am running out of storage on my phone. I would like to keep my songs saved to my "Liked Songs" playlist, but do not want them to be ...

  • Visitor
  • I am a paid premium user in the US. iPhone 11 iOS 16   I have a large amount of songs on my "Liked Songs" playlist, but I am running out of storage on my phone. I would like to keep my songs...
  • Taylith
  • Community Legend
  • 554 Views
  • 1 replies
  • 1 likes
  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lecture sans connexion

Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse

  • Visitor
  • Bonjour,mes albums enregistré dans la bibliothèque ne fonctionnent pas sans connexion je suis obligé d'avoir les données mobiles ? merci d'avance pour votre réponse 
  • OscarDC
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

My playlists are missing!

I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can find my playlists now is through the shared link (tha...

  • Visitor
  • I have a ton of playlists that I chose to not show on my spotify profile and they were all grouped in a folder, but the folder is now missing - i don't remember deleting it. Now the only way I can fi...
  • Bittencourt
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Can spotify respect the playlist I choose?

I put on a playlist and after the first song the playlist doesn't play anymore, random songs from some playlist of mine starts playing

  • Visitor
  • I put on a playlist and after the first song the playlist doesn't play anymore, random songs from some playlist of mine starts playing
  • Amayy
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Reason because my playlist name violates content policies

I don't undestand why the playlist title "lentos 80's" or "lentos de los 80" violates the content terms. Even though,adding as sufix my initial letter violates the terms. Could you please explain me the rules I must follow in other to mantain the pla...

  • Newbie
  • I don't undestand why the playlist title "lentos 80's" or "lentos de los 80" violates the content terms. Even though,adding as sufix my initial letter violates the terms. Could you please explain...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Playlists are missing. What do I need to do?

Two of my playlists are missing. I tried using the Recover Playlist feature, but that didn't work. What do I need to do to get them back?

  • Visitor
  • Two of my playlists are missing. I tried using the Recover Playlist feature, but that didn't work. What do I need to do to get them back?
  • ToolboxT
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Samsung] Library and playlists empty, unable to play any music

PlanPremiumCountryCroatiaDevice(Samsung Galaxy A10)Operating System(Android version 11, One UI version 3.1) My Question or IssueSince the last software update for my phone (yesterday), I am unable to listen to music at all and my library appears empt...

  • Casual Listener
  • Plan Premium Country Croatia Device (Samsung Galaxy A10) Operating System (Android version 11, One UI version 3.1)   My Question or Issue Since the last software update for my phone (y...
  • AlejaR
  • Moderator
  • 498 Views
  • 4 replies
  • 0 likes
  • 498 Views
  • 4 replies
  • 0 likes

Superuser Contribution Removed/Disappearing Spotify Songs

My Question or Issue This has been going on for years now; Spotify keeps removing songs randomly. It must be because of licensing or disagreements with the artists etc. Whatever the reason, the users should be notified when these are removed if we ha...

  • Casual Listener
  • My Question or Issue   This has been going on for years now; Spotify keeps removing songs randomly. It must be because of licensing or disagreements with the artists etc. Whatever the reason, ...
  • agoid_q6k-orb
  • Casual Listener
  • 1186 Views
  • 3 replies
  • 2 likes
  • disappearing songs
    Notifications
    removed songs
  • 1186 Views
  • 3 replies
  • 2 likes

Adding a album to the palylist, but the result is nothing; there is no album in the playlist;

Hi,when i choose an album and i added it to the playlist; the sign it's added is correct, but the result in my playlist is zero; how can? Koen Ferket

  • Casual Listener
  • Hi, when i choose an album and i added it to the playlist; the sign it's added is correct, but the result in my playlist is zero; how can?   Koen Ferket
  • kvmferket
  • Casual Listener
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Superuser Contribution My liked songs disappeared on my Android today. They are still on my desktop. How do it get them bac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My liked songs on my Android disappeared today. Already tried clearing cache, restarting phone, etc. How can I ge...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My liked songs on my Android ...
  • Dian
  • Spotify Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files

PlanPremiumCountryUnited StatesDeviceiPhone 13Operating SystemiOS 16 My Question or IssueI've been using the local files system for a long time now, and it's worked flawlessly up until I got a new phone a few months ago. I can see the local files son...

  • Visitor
  • Plan Premium Country United States Device iPhone 13 Operating System iOS 16   My Question or Issue I've been using the local files system for a long time now, and it's worked flawlessl...
  • Alex
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist liked songs contains songs I haven't liked

PlanPremium CountryUSA DeviceiPhone 12 Operating SystemiOS 14 My Question or IssueWhen I go to an artist page > liked songs, the list contains songs from that artist that I haven't liked. It looks like this list doesn't just contain all the individua...

  • Visitor
  • Plan Premium   Country USA   Device iPhone 12   Operating System iOS 14   My Question or Issue When I go to an artist page > liked songs, the list contains songs f...
  • Yordan
  • Moderator
  • 2201 Views
  • 10 replies
  • 3 likes
  • 2201 Views
  • 10 replies
  • 3 likes

Superuser Contribution Can't play my favourites library

PlanPremiumCountryPolandDeviceAndroid, Windows App, web player, chromecastOperating SystemAndroid 11, Windows 10 My Question or IssueAll my devices can't play my favourites library. I can choose every album, every playlist and it plays on every devic...

  • Casual Listener
  • Plan Premium Country Poland Device Android, Windows App, web player, chromecast Operating System Android 11, Windows 10   My Question or Issue All my devices can't play my favourites l...
  • butcherro
  • Casual Listener
  • 478 Views
  • 4 replies
  • 0 likes
  • 478 Views
  • 4 replies
  • 0 likes

Offline

Hello,I have downloaded 0 songs on my iphone, yet, I can play all the songs in my Library (liked songs) when I am offline. How is that possible?

  • Visitor
  • Hello, I have downloaded 0 songs on my iphone, yet, I can play all the songs in my Library (liked songs) when I am offline. How is that possible? 
  • Amayy
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Tap always plays the same

My Question or IssueI have a Bose 700 and I would like to use the Spotify Tap feature as advertised, "jump back in where you left off or get served something new and fresh based on your personal taste". Now jumping back in where I left off seemed OK ...

  • Regular
  • My Question or Issue I have a Bose 700 and I would like to use the Spotify Tap feature as advertised, "jump back in where you left off or get served something new and fresh based on your personal ta...
  • Eni
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution unlike songs long time

PlanPremiumCountryRomaniaDevice Operating SystemWindows 10 My Question or IssueI saw in an older post that there is a similar problem like mine.There are many songs that I know for sure have been added to Like but these show that are unliked.Is there...

  • Music Fan
  • Plan Premium Country Romania Device   Operating System Windows 10   My Question or Issue I saw in an older post that there is a similar problem like mine. There are many songs th...
  • acidelicts
  • Music Fan
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes