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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298287 Views

96 replies

88 likes

  • 298287 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162351 Views

235 replies

44 likes

  • 162351 Views
  • 235 replies
  • 44 likes

Solved!!Superuser Contribution Not able to search on liked songs when enhance is enabled

PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 Ultra)Operating System(Android 12, One UI 4.1) My Question or IssueI can't use the search function on my Liked Songs playlist when the "enhance" feature is on. I think it would be useful to have it so ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S21 Ultra) Operating System (Android 12, One UI 4.1)   My Question or Issue I can't use the search function on my Liked Songs pla...

mois23

Casual Listener

1848 Views

8 replies

1 likes

  • 1848 Views
  • 8 replies
  • 1 likes

Superuser Contribution Deleted songs are not being deleted

I have deleted songs that have been added to my playlist that I didn't want and also songs that I am tired of and have deleted are still being played on my Windows desktop app. Why aren't they being deleted?

Casual Listener

I have deleted songs that have been added to my playlist that I didn't want and also songs that I am tired of and have deleted are still being played on my Windows desktop app.   Why aren't th...

Dian

Spotify Legend

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable startup songs?

Upon starting up the app, the last song I listened to is still there, which makes it really inconvenient to reshuffle the playlist that it's in. Is there a way to make it so that when you close the app, it doesn't remember what song you were on?

Newbie

Upon starting up the app, the last song I listened to is still there, which makes it really inconvenient to reshuffle the playlist that it's in. Is there a way to make it so that when you close the a...

AlejaR

Moderator

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix Content Outdated Bug

Hi, On the home page for daily mixes, it'll say some of the artists featured in the playlist. However, when I click play (without going to the playlist), it starts playing music clearly from a different genre, perhaps with cached values from the prev...

Casual Listener

Hi,   On the home page for daily mixes, it'll say some of the artists featured in the playlist. However, when I click play (without going to the playlist), it starts playing music clearly from...

AlejaR

Moderator

291 Views

3 replies

0 likes

  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked songs glitched

PlanPremiumDeviceiPhone 13Operating SystemiOS 17 & 16 My Question or IssueLiked songs glitches out, I cannot swipe to queue songs or search songs. I've tried deleting the app and redownloading, updated the app and even updated to the new iOS in hopes...

Newbie

Plan Premium Device iPhone 13 Operating System iOS 17 & 16   My Question or Issue Liked songs glitches out, I cannot swipe to queue songs or search songs. I've tried deleting  t...

AlejaR

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starting page doesn't update

PlanPremiumCountryGermany DeviceIphone 11, Laptop My Question or IssueMy recently listened to playlists on the front page aren't updated and show the same for weeks now when they always updated after listening to something now. I logged out of all de...

Casual Listener

  Plan Premium Country Germany   Device Iphone 11, Laptop     My Question or Issue My recently listened to playlists on the front page aren't updated and show the same ...

lenfantsauvagee

Casual Listener

495 Views

6 replies

0 likes

  • 495 Views
  • 6 replies
  • 0 likes

Personalized Artist Radios just recommends you songs you already know

Personalized radios show a fundamental misunderstanding of what many users like to use artist radios for. When I go to an artist radio, I am almost always looking for music related to THAT artist. I am not looking for music curated to me specifically...

Newbie

Personalized radios show a fundamental misunderstanding of what many users like to use artist radios for. When I go to an artist radio, I am almost always looking for music related to THAT artist. I ...

804 Views

0 replies

10 likes

  • 804 Views
  • 0 replies
  • 10 likes

Superuser Contribution Offline Music isn't playable

Downloaded isn't accessible at all when on offline modePlanPremiumCountryIndiaDevice(OnePlus Nord 2T)Operating System(Android Oreo) My Question or IssueI've tried clearing the cache plenty of time but it didn't work out and i also to tried reinstalli...

Visitor

Downloaded isn't accessible at all when on offline mode Plan Premium Country India Device (OnePlus Nord 2T) Operating System (Android Oreo)   My Question or Issue I've tried clea...

Dian

Spotify Legend

271 Views

1 replies

0 likes

  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Majority of playlist disappeared

After a recent update to version 8.8.70.532 majority of my downloaded music from my playlist has disappeared. I am still connected to the internet and most of my songs are still grayed out. I have deleted and reinstalled the app and still have the sa...

Newbie

After a recent update to version 8.8.70.532 majority of my downloaded music from my playlist has disappeared. I am still connected to the internet and most of my songs are still grayed out. I have de...

AlejaR

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t add song to playlist, only Liked Songs

Trying to add a song to a current, shared playlist but the only option I get is adding it to Liked Songs! I’ve never had this problem before. Also, recently changed from a free plan to a family premium plan. Help!PlanPremiumCountryUSDeviceiPhone 14 P...

Visitor

Trying to add a song to a current, shared playlist but the only option I get is adding it to Liked Songs!  I’ve never had this problem before. Also, recently changed from a free plan to a family...

AlejaR

Moderator

1281 Views

1 replies

1 likes

  • 1281 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo eliminar un audio de mi biblioteca

Exporte música de mi dispositivo a Spotify, no me gustó ninguna y elimine todas pero quedó un audio que no desaparece y no se cómo se multiplico y ahora son dos

Visitor

Exporte música de mi dispositivo a Spotify, no me gustó ninguna y elimine todas pero quedó un audio que no desaparece y no se cómo se multiplico y ahora son dos 

Eni

Moderator

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Location of Playlist (Playlist Folder)

PlanPremiumCountryUSA Device( Macbook Pro late 2016) My Question or IssueI was trying to organize my playlists and lost a beloved folder (All of the classes I taught in 2019 and the playlists for each). It must be in a sub playlist folder of a playli...

Regular

  Plan Premium Country USA   Device ( Macbook Pro late 2016)   My Question or Issue I was trying to organize my playlists and lost a beloved folder (All of the classes I taug...

AlejaR

Moderator

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Your Episodes": 11 listed episodes, but is empty

PlanPremiumCountryUnited StatesDeviceiPhone 8 / Windows laptopOperating SystemiOS 12 / Windows 10 My Question or IssueHello. I am a Spotify Premium user on mobile and web app player in the United States. This issue persists across both devices, meani...

Visitor

Plan Premium Country United States Device iPhone 8 / Windows laptop Operating System iOS 12 / Windows 10   My Question or Issue Hello.   I am a Spotify Premium user on mobile an...

claesoneric

Visitor

2308 Views

3 replies

6 likes

episode
podcast
  • 2308 Views
  • 3 replies
  • 6 likes

Banned musicians

PlanFree CountryGermany DeviceRedmi Note 10 Pro Operating SystemAndroid My Question or IssueHow can i find list of banned musicians by myself? I banned a lot of them, and i want to return some of them back, but idk names of every single musician

Newbie

Plan Free   Country Germany   Device Redmi Note 10 Pro   Operating System Android   My Question or Issue How can i find list of banned musicians by myself? I banned a...

Billy-J

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping

I can't figure out why my songs keeps skipping when I'm scrolling down my list or going back up to a previous page and then just on its own

Visitor

I can't figure out why my songs keeps skipping when I'm scrolling down my list or going back up to a previous page and then just on its own

Dian

Spotify Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to search our library by SONG NAME

The iPhone app no longer lets us search our library by SONG NAME. Currently, we can only search by ARTIST NAME or ALBUM NAME. In the recent past, we were able to search our library (and search our "liked songs" playlist) by song name, but this functi...

Music Fan

The iPhone app no longer lets us search our library by SONG NAME.   Currently, we can only search by ARTIST NAME or ALBUM NAME.   In the recent past, we were able to search our library ...

Vasil

Moderator

433 Views

1 replies

1 likes

  • 433 Views
  • 1 replies
  • 1 likes

Discover Weekly has gone nuts

PlanPremiumCountryPortugal My Question or IssueIn the past I used to rely a lot on my Discover Weekly playlist to find new music. But since some time now, the playlist has completely changed to only Portuguese Artists, that I never listened to, and f...

Newbie

Plan Premium Country Portugal     My Question or Issue In the past I used to rely a lot on my Discover Weekly playlist to find new music. But since some time now, the playlist has co...

Meetemmajhone

Newbie

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Find my new folders

Hi - I am trying to create a new playlist folder but because of the way things are sorted in the UI, I can't find them. Has anyone had this trouble before. I am using the desktop app on my Mac book

Regular

Hi - I am trying to create a new playlist folder but because of the way things are sorted in the UI, I can't find them.  Has anyone had this trouble before.  I am using the desktop app on m...

Joan

Moderator

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access play queue

I'm trying to access my play queue but the app won't let me? I can see the button next to the share button but it's greyed out so I can't click it? Any ideas why or how to fix this?

Newbie

I'm trying to access my play queue but the app won't let me? I can see the button next to the share button but it's greyed out so I can't click it? Any ideas why or how to fix this?

Yordan

Moderator

5030 Views

10 replies

1 likes

App & Features
  • 5030 Views
  • 10 replies
  • 1 likes

Superuser Contribution Daylist should be named "Daylist"

Daylist should be named "Daylist", and not the genre of the current iteration of the playlistFor example, currently the "name" of my Daylist is "rave electro Saturday morning", and not "mellow indie Thursday evening" like it was the last time I playe...

Newbie

Daylist should be named "Daylist", and not the genre of the current iteration of the playlist For example, currently the "name" of my Daylist is "rave electro Saturday morning", and not "mellow in...

MattSuda

Spotify Star

2863 Views

2 replies

1 likes

  • 2863 Views
  • 2 replies
  • 1 likes