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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299083 Views

96 replies

90 likes

  • 299083 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163232 Views

235 replies

44 likes

  • 163232 Views
  • 235 replies
  • 44 likes

Superuser Contribution Playing music stutters and stops playing after 2 or 3 songs

After listening to about 2 or 3 songs, the music begins stuttering and stops playing. Then I restart the hifi and it does the same thing. Initially I thought it was the hifi, but I'm able to listen to You Tube for hours and don't have this issue. Alr...

Visitor

After listening to about 2 or 3 songs, the music begins stuttering and stops playing. Then I restart the hifi and it does the same thing. Initially I thought it was the hifi, but I'm able to listen t...

OscarDC

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local Files not appearing on Android

Plan: PremiumCountry: AustraliaDevice: Pixel 5Operating System: Android 13Spotify Version: 8.7.74.443 My Question or IssueI'm having issues getting Spotify to detect local files on my phone. The 'Local Files' folder is appearing in Spotify, but the f...

Casual Listener

Plan: Premium Country: Australia Device: Pixel 5 Operating System: Android 13 Spotify Version: 8.7.74.443   My Question or Issue I'm having issues getting Spotify to detect...

marcel_mg

Casual Listener

12805 Views

10 replies

1 likes

  • 12805 Views
  • 10 replies
  • 1 likes

Superuser Contribution Go to radio not working for certain playlist

PlanPremiumCountryNetherlands DeviceIphone 13Operating SystemiOS 16.0.2 My Question or IssueSo I rather enjoy using the radio option based in a playlist created by myself. This works just fine, but there is only 1 playlist, where the option is not ev...

Regular

  Plan Premium Country Netherlands  Device Iphone 13 Operating System iOS 16.0.2   My Question or Issue So I rather enjoy using the radio option based in a playlist created ...

AlejaR

Moderator

531 Views

7 replies

0 likes

  • 531 Views
  • 7 replies
  • 0 likes

Superuser Contribution Eigene (nicht veröffentlichte Songs) zur Playliste hinzufügen

Liebe Profis, vielleicht könnt ihr mir ja helfen, bin echt am verzweifeln, weil es einfach nicht funktionieren will (wahrscheinlich ein altes Thema, aber es klappt nicht)Ich möchte meine eigene, persönliche Musik vom meinem PC (Windows) Rechner in ei...

Newbie

Liebe Profis, vielleicht könnt ihr mir ja helfen, bin echt am verzweifeln, weil es einfach nicht funktionieren will (wahrscheinlich ein altes Thema, aber es klappt nicht) Ich möchte meine eigene, pe...

Yordan

Moderator

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution play lists on laptop

does anyone know how to transfer a playlist I compiled from my laptop to my mobile phone

Casual Listener

does anyone know how to transfer a playlist I compiled from my laptop to my mobile phone

bryncymru

Casual Listener

522 Views

2 replies

0 likes

  • 522 Views
  • 2 replies
  • 0 likes

My Top songs 2019 disappeared

DeviceSamsung S20, Android My Question or IssueMy top songs 2018, 2020 and 2021 are still visible, but the 2019 disappeared. It is not on the list of deleted playlists. How can I recover this playlist ?

Visitor

Device Samsung S20, Android   My Question or Issue My top songs 2018, 2020 and 2021 are still visible, but the 2019 disappeared. It is not on the list of deleted playlists. How can I recover...

AdamDamon

Spotify Star

1730 Views

1 replies

0 likes

  • 1730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs “un-liking” randomly

Plan/PremiumCountryUSADevice(iPhone 12 Operating System(iOS 10, My Question or Issuemy songs keep undoing the likes I have. Any fix for this? I also have had to redownload recently because I was unable to listen to a bunch of songs.

Casual Listener

  Plan /Premium Country USA Device (iPhone 12   Operating System (iOS 10,   My Question or Issue my songs keep undoing the likes I have. Any fix for this? I also have had t...

Vasil

Moderator

295 Views

1 replies

1 likes

  • 295 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Not able to search on liked songs when enhance is enabled

PlanPremiumCountryBrazilDeviceSamsung Galaxy S21 Ultra)Operating System(Android 12, One UI 4.1) My Question or IssueI can't use the search function on my Liked Songs playlist when the "enhance" feature is on. I think it would be useful to have it so ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S21 Ultra) Operating System (Android 12, One UI 4.1)   My Question or Issue I can't use the search function on my Liked Songs pla...

mois23

Casual Listener

1849 Views

8 replies

1 likes

  • 1849 Views
  • 8 replies
  • 1 likes

Superuser Contribution features missing

maybe it just me, but my liked songs I can't play random anymore and a pop up appears "you discover a premium service" ... maybe it just me but I miss the time that you can play random music just by looking for a genre

Casual Listener

maybe it just me, but my liked songs I can't play random anymore and a pop up appears  "you discover a premium service" ...🤔     maybe it just me but I miss the time that you can p...

EmPR

Casual Listener

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded icon on artists in library

PlanPremiumCountryFranceDeviceSamsung A52Operating SystemAndroid 12 My Question or IssueI have several artists from whom I downloaded all the songs, but when I choose the artists view in my library, only one of them appears as downloaded (i.e. with t...

Regular

Plan Premium Country France Device Samsung A52 Operating System Android 12   My Question or Issue I have several artists from whom I downloaded all the songs, but when I choose the art...

migueldeathgripz

Casual Listener

3195 Views

7 replies

0 likes

Library Artists
  • 3195 Views
  • 7 replies
  • 0 likes

Solved!! Restoring a Paylist

PlanPremiumCountryUKDevicePCOperating SystemWindows 11 My Question or IssueI accidentally removed a large number of songs on my collaborative playlist,Is there any way to restore it to an earlier point or could someone help me do it?Thank you:)

Newbie

Plan Premium Country UK Device PC Operating System Windows 11   My Question or Issue I accidentally removed a large number of songs on my collaborative playlist, Is there any way to r...

AdamDamon

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

transfer apple music playlist to spotify

I've been using apple music but now I want to switch to spotify. I can only switch if my playlist from apple music gets added to spotify. help

Visitor

I've been using apple music but now I want to switch to spotify. I can only switch if my playlist from apple music gets added to spotify. help

Khirah

Casual Listener

1573 Views

2 replies

0 likes

  • 1573 Views
  • 2 replies
  • 0 likes

Superuser Contribution why is my windows media player on my spotify app?

the playlists from my Windows media player are in my library but i can't play them. spotify can't find the playlists

Visitor

the playlists from my Windows media player are in my library but i can't play them. spotify can't find the playlists

MihailY

Moderator

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi guys. So I have problem. Some tracks doesn't play. Just not starting.

some songs won't start playing. I find tracks in the search or some track is in line and instead of it there is silence. It just won't start playing and I have to switch to the next track and the next track plays. I have a premium account, the main f...

Casual Listener

some songs won't start playing. I find tracks in the search or some track is in line and instead of it there is silence. It just won't start playing and I have to switch to the next track and the nex...

OscarDC

Moderator

336 Views

3 replies

0 likes

  • 336 Views
  • 3 replies
  • 0 likes

Superuser Contribution [discover weekly] suggest songs which are in my playlists that I already listened

PlanPremium Device & Operating SystemAll My Question or Issue For some reasons I keep having the same songs in my Discover Weekly, at the point that I keep 2/3 songs over 30 every week and hide the rest. I have this account for a month now, I importe...

Regular

Plan Premium   Device & Operating System All   My Question or Issue   For some reasons I keep having  the same songs in my Discover Weekly, at the point that I keep 2/...

FeDos

Regular

817 Views

8 replies

0 likes

  • 817 Views
  • 8 replies
  • 0 likes

Superuser Contribution Songs not appearing in new playlist

I have created a new playlist in the Spotify App on my Desktop computer and added songs to it. However, when I open Spotify on my Android phone, I can see the playlist, but there are no songs in it. Similarly, when I open the app or web version on my...

Visitor

I have created a new playlist in the Spotify App on my Desktop computer and added songs to it. However, when I open Spotify on my Android phone, I can see the playlist, but there are no songs in it...

Dian

Spotify Legend

422 Views

3 replies

0 likes

  • 422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you listen to this song? is it possible for you?

I Write Sins Not Tragedies - Panic! At The Disco Can play this particular song from time to time but mostly it says: "Spotify cant play this right now. If the file is on your computer you can import it." Really like the song thats why i took the trou...

Visitor

I Write Sins Not Tragedies - Panic! At The Disco   Can play this particular song from time to time but mostly it says: "Spotify cant play this right now. If the file is on your computer you ca...

OscarDC

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes