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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304985 Views

97 replies

91 likes

  • 304985 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172071 Views

242 replies

44 likes

  • 172071 Views
  • 242 replies
  • 44 likes

Daily mix isn’t changing daily

The daily mix playlist isn’t changing daily. The same songs are still on the playlist the same week.

Visitor

The daily mix playlist isn’t changing daily. The same songs are still on the playlist the same week.

Caboozy

Music Fan

1365 Views

2 replies

0 likes

  • 1365 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Library suddenly out of date

PlanPrem FamilyCountryGermanyiPh 13 proOperating SystemiOS 16 1. When in Egypt using the wifi connection there, my son reports my music is playing on our Sonos system at home. Have to switch manually to my device. 2. Back home I find my sons profile ...

Casual Listener

Plan Prem Family Country Germany iPh 13 pro Operating System iOS 16   1. When in Egypt using the wifi connection there, my son reports my music is playing on our Sonos system at home. Ha...

ulrichkueper

Casual Listener

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

Superuser Contribution Public playlists not being visible for others

PlanFreeCountryNorwayDeviceComputerOperating SystemWindows 11Spotify VersionSpotify for Windows1.1.97.962.g24733a46My Question or Issueto the best of my knowledge the public playlists feature is broken. Yes this is on another account but it doesn't c...

Regular

Plan Free Country Norway Device Computer Operating System Windows 11 Spotify Version Spotify for Windows 1.1.97.962.g24733a46 My Question or Issue to the best of my knowledge the public p...

Not applicable

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album cover not showing in local files not appearing

I have been adding some music I bought from Bandcamp into my Spotify library through the local files option in the desktop app, so I have also been adding the proper metadata so it looks pretty and organized, but I can't see the album covers I put on...

Casual Listener

I have been adding some music I bought from Bandcamp into my Spotify library through the local files option in the desktop app, so I have also been adding the proper metadata so it looks pretty and o...

Yordan

Moderator

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes

Problem with Local Files

I use a lot of local files because I like a lot of songs and remixes that are not on Spotify. I recently got a new phone and noticed that all my local files in my playlists are greyed out and saying that they are not downloaded. It doesn't allow me t...

Casual Listener

I use a lot of local files because I like a lot of songs and remixes that are not on Spotify.  I recently got a new phone and noticed that all my local files in my playlists are greyed out and s...

257 Views

0 replies

0 likes

  • 257 Views
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Superuser Contribution Playlist won’t allow duplicate songs

PlanPremiumCountryUSA Device(iPhone 11)Operating System(iOS 15.2.1) My Question or Issue:Hi, up until very recently I could add a song more than once to a playlist. This option has disappeared and I am no longer allowed this function. Is there a way ...

Visitor

Plan Premium Country USA  Device (iPhone 11) Operating System (iOS 15.2.1)   My Question or Issue: Hi, up until very recently I could add a song more than once to a playlist. This...

Vasil

Moderator

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify playlist covers being distorted if custom made.

PlanFreeCountryNorwayDeviceComputerOperating SystemWindows 11 My Question or IssueI don't know why its doing this but when adding gradient and a little glow to my text in photoshop and uploading it to my playlist cover its just all around weird. The ...

Regular

Plan Free Country Norway Device Computer Operating System Windows 11   My Question or Issue I don't know why its doing this but when adding gradient and a little glow to my text in pho...

MihailY

Moderator

929 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Why does the "like" button on albums not work properly?

So I have this issue where I want to hit the like button on an album to add it to the list of "liked songs by this artist". As far as I can tell it has only happened with one artist, Paradox Interactive. It happened first with the Crusaders Kings 3 a...

Casual Listener

So I have this issue where I want to hit the like button on an album to add it to the list of "liked songs by this artist". As far as I can tell it has only happened with one artist, Paradox Interact...

Peter

Spotify Legend

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Playlist I created disapeared

I'm not sure if this is an issue many people are having, but it has been frustrating for some time. I've been on Premium for close to 4 years at this point and this has been an on going issue on and off. Normally I used to be able to find it by searc...

Newbie

I'm not sure if this is an issue many people are having, but it has been frustrating for some time. I've been on Premium for close to 4 years at this point and this has been an on going issue on and ...

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

Playlist problem

Actually I made a playlist but now it is playing the songs which are not even in my playlist.....it is playing another playlist songs...I tried so much but it is playing that songs again and again.I'm irritated now.Please fix this.!!

Visitor

Actually I made a playlist but now it is playing the songs which are not even in my playlist.....it is playing another playlist songs...I tried so much but it is playing that songs again and again.I'...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

how to remove downloads

hey y’all i got new phones and i’m trying to download for when i’m offline but it says to remove downloads from other devices but those have all already been reset completely and it’s still not working .. SOMEBODY HELP PLEASE

Visitor

hey y’all i got new phones and i’m trying to download for when i’m offline but it says to remove downloads from other devices but those have all already been reset completely and it’s still not worki...

Amay

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Audiobook skips some chapters/titles

i'm having this issue on the website, expect if i try to play the correct chapter it skips back to the chapter it skipped to before.Basically I click Chapter 1, it skips to Chapter 3 immediately without playing either chapter 1 or 2 and skips back to...

Music Fan

i'm having this issue on the website, expect if i try to play the correct chapter it skips back to the chapter it skipped to before. Basically I click Chapter 1, it skips to Chapter 3 immediately wi...

Jeremy

Spotify Legend

998 Views

1 replies

0 likes

  • 998 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find genre filters on my liked songs

The genre filters (e.g Sad, Rap, Soul, Afro etc) dissappeared now I don't know how to retrieve them

Visitor

The genre filters (e.g Sad, Rap, Soul, Afro etc) dissappeared now I don't know how to retrieve them

MihailY

Moderator

396 Views

1 replies

1 likes

  • 396 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Unable to Unfollow podcast

Unable to unfollow podcast, I have tried unfollowing this podcast but it is grey and gives error “Couldn’t find that page, search for something else?” It gives me the same on mobile app or desktop have tried multiple desktops. Have logged out and rel...

Casual Listener

Unable to unfollow podcast, I have tried unfollowing this podcast but it is grey and gives error “Couldn’t find that page, search for something else?” It gives me the same on mobile app or desktop ha...

vryan18

Casual Listener

6181 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Discover Weekly all songs are from the same genre

can you be a bug?I use the weekly playlist a lot, normally it's very varied with what I listen to, but this week I only got reage and old ska, I have a playlist just like that but I don't listen to it more than others.

Casual Listener

can you be a bug? I use the weekly playlist a lot, normally it's very varied with what I listen to, but this week I only got reage and old ska, I have a playlist just like that but I don't listen to...

januaria81

Roadie

4244 Views

21 replies

2 likes

  • 4244 Views
  • 21 replies
  • 2 likes

Solved!!Superuser Contribution the music "Unholy" by Kim Petras and Sam Smith is not playing on any device

like the title says, the music "Unholy" by Kim Petras and Sam Smith is not playing on any of my devices, including the web player or even the Spotify app for Xbox One

Casual Listener

like the title says, the music "Unholy" by Kim Petras and Sam Smith is not playing on any of my devices, including the web player or even the Spotify app for Xbox One

lucaswh0

Casual Listener

1999 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution My playlists keep shuffling after playing the song for about 30-seconds?

It won’t play a song for more than 30-seconds, then switches to the next song on the list, over and over. In other words, I’m only able to hear the first part of the song.

Visitor

It won’t play a song for more than 30-seconds, then switches to the next song on the list, over and over. In other words, I’m only able to hear the first part of the song.

MihailY

Moderator

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes