Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115530 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
564758 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300310 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216352 Views
95 replies
9 likes
PlanPremium FamilyCountryUSADeviceiPhone SE 2022Operating SystemiOS 10 My Question or IssueI am trying to add my local files to Spotify, but the local files playlist doesn’t show up on my account. The Spotify folder shows up in my Files app. I can ad...
Plan Premium Family Country USA Device iPhone SE 2022 Operating System iOS 10 My Question or Issue I am trying to add my local files to Spotify, but the local files playlist doesn’t ...
Spotify Star
600 Views
1 replies
0 likes
All my songs were deleted and now they won’t redownload. Tried reinstalling the app, deleting cache, turn phone on and off.
All my songs were deleted and now they won’t redownload. Tried reinstalling the app, deleting cache, turn phone on and off.
Spotify Star
444 Views
1 replies
0 likes
Too many steps to add music into playlist!we need to click"+", and its default to add into Liked music-> Change-> other playlists -> confirm.
Too many steps to add music into playlist! we need to click"+", and its default to add into Liked music-> Change-> other playlists -> confirm.
Moderator
830 Views
1 replies
1 likes
PlanPremiumCountryNetjerlandsDeviceIphone 14 pro , mac mini, macbookOperating System(iOS 16, mac os 13.4) My Question or IssueSpotify has removed a compilation album its songs are on other albums how can I restore my playlist that he looks at another...
Plan Premium Country Netjerlands Device Iphone 14 pro , mac mini, macbook Operating System (iOS 16, mac os 13.4) My Question or Issue Spotify has removed a compilation album its song...
Moderator
405 Views
1 replies
0 likes
PlanPremium CountryCanada DeviceSamsung Galaxy My Question or IssueSo I was going to buy a few new albums like I usually do, decided to try Premium as I've always thought the free experience was awful mostly with it never playing the song or album yo...
Plan Premium Country Canada Device Samsung Galaxy My Question or Issue So I was going to buy a few new albums like I usually do, decided to try Premium as I've al...
Casual Listener
874 Views
2 replies
0 likes
PlanPremium Family PlanCountryScotlandDeviceDesktop PCOperating SystemWindows 10Spotify VersionSpotify for Windows1.2.3.1115.gd61a8f5cMy Question or IssueI had been following the topic on closing the desktop app would clear the queue and figured the ...
Plan Premium Family Plan Country Scotland Device Desktop PC Operating System Windows 10 Spotify Version Spotify for Windows 1.2.3.1115.gd61a8f5c My Question or Issue I had been follow...
Gig Goer
949 Views
3 replies
2 likes
Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?
Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?
Spotify Star
363 Views
1 replies
0 likes
I DO NOT WANT RECOMMENDED SONGS ON MY APP. I DO NOT WANT RANDOM SONGS BEING PLAYED DURING MY WORKOUT AS THAT ONLY FRUSTRATES ME INSTEAD OF MOTIVATES ME. REMOVE ALL RECOMMENDED SONGS FROM MY APP AND STOP RECOMMENDEDING SONGS
I DO NOT WANT RECOMMENDED SONGS ON MY APP. I DO NOT WANT RANDOM SONGS BEING PLAYED DURING MY WORKOUT AS THAT ONLY FRUSTRATES ME INSTEAD OF MOTIVATES ME. REMOVE ALL RECOMMENDED SONGS FROM MY APP AND ...
Not applicable
594 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
359 Views
1 replies
0 likes
Hi there,when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too.Can anyone help please? Thank you
Hi there, when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too. Can anyone help please? Than...
Spotify Star
283 Views
1 replies
0 likes
Ho il piano gratuito, scrivo dall'Italia, sistema operativo Android, su due dispositivi diversi (un Samsung e un Redmi Note 10S) incontro questo lo problema e anche chi vede il mio profilo dal suo mi conferma la questione. Non ho cliccato né per la s...
Ho il piano gratuito, scrivo dall'Italia, sistema operativo Android, su due dispositivi diversi (un Samsung e un Redmi Note 10S) incontro questo lo problema e anche chi vede il mio profilo dal suo mi...
Moderator
839 Views
1 replies
0 likes
Hello, I'm using version 8.8.40.470. I'm wondering what the deal is when I choose a playlist from my library, which I've created, spotify then chooses to play what's called a: Playlist based on your playlist. Why won't it just play the playlist I sel...
Hello, I'm using version 8.8.40.470. I'm wondering what the deal is when I choose a playlist from my library, which I've created, spotify then chooses to play what's called a: Playlist based...
Moderator
624 Views
3 replies
0 likes
PlanPremiumCountryBrazilDevice(iPhone XR, PC)My Question or Issue I've been receiving this e-mail:We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of U...
Plan Premium Country Brazil Device (iPhone XR, PC) My Question or Issue I've been receiving this e-mail: We have found the following content to be in violation of our content policies...
337 Views
0 replies
1 likes
I recently lost my computer with all my local files and had to buy a new one which shows them as unavailable. On my phone however, all the local files are still downloaded. I'm trying to figure out a way to continue adding local files without losing ...
I recently lost my computer with all my local files and had to buy a new one which shows them as unavailable. On my phone however, all the local files are still downloaded. I'm trying to figure out a...
Moderator
568 Views
1 replies
0 likes
my friend can access my private playlist but i cant locate private playlists in my library
my friend can access my private playlist but i cant locate private playlists in my library
Spotify Legend
2463 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePc &Mobile Operating SystemWindows & Android My Question or IssueMy playlist's suggested songs are the 3 same songs and if i add/remove any of them to or from the playlist another set of the same 3 songs appear, this ...
Plan Premium Country Australia Device Pc &Mobile Operating System Windows & Android My Question or Issue My playlist's suggested songs are the 3 same songs and if i add...
Casual Listener
1066 Views
6 replies
0 likes
hello I want to download my playlist but they tell me that I have to delete my downloads made on another deviceThe problem being that my old phone no longer works at all. how to do ?
hello I want to download my playlist but they tell me that I have to delete my downloads made on another device The problem being that my old phone no longer works at all. how to do ?
Spotify Legend
323 Views
1 replies
0 likes
PlanPremium CountryCanadaDevicePC, Pixel Operating SystemWindows 10, Android My Question or IssueWhy isn't Daniel Lanois - Acadie available in Canada?
Plan Premium Country Canada Device PC, Pixel Operating System Windows 10, Android My Question or Issue Why isn't Daniel Lanois - Acadie available in Canada? ...
Roadie
1727 Views
9 replies
1 likes
PlanPremiumCountryAustraliaDevice(iPhone SE)Operating System(iOS 13.3.1) My Question or IssueThe song: Two Princes - Spin Doctors Album Pocket Full Of Kryptonite, won't download (red circle with arrow) spotify:track:4ePP9So5xRzspjLFVVbj90. The song w...
Plan Premium Country Australia Device (iPhone SE) Operating System (iOS 13.3.1) My Question or Issue The song: Two Princes - Spin Doctors Album Pocket Full Of Kryptonite, won't downl...
Visitor
8054 Views
10 replies
1 likes
Hi! Is it okay to create a playlist that includes all of the artist's songs without adding other artists' song/s?
Hi! Is it okay to create a playlist that includes all of the artist's songs without adding other artists' song/s?
Community Legend
452 Views
1 replies
1 likes
