Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298776 Views

96 replies

89 likes

  • 298776 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162986 Views

235 replies

44 likes

  • 162986 Views
  • 235 replies
  • 44 likes

Superuser Contribution Option to add album to playlist??

it seems the option to add an album to a playlist has disappeared. premium planiphone 12 iOS 16latest version of spotify

Music Fan

it seems the option to add an album to a playlist has disappeared.  premium plan iphone 12 iOS 16 latest version of spotify  

AlejaR

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dissappearing playlist

I can't see or play one of my playlists. I see it on my iPhone and iPad, but not on my desktop. I have about a dozen unique lists I shuffle between all day long. But my favorite list just shows a blank black spot. I have removed all of the cache file...

Regular

I can't see or play one of my playlists. I see it on my iPhone and iPad, but not on my desktop. I have about a dozen unique lists I shuffle between all day long. But my favorite list just shows a bla...

Jeremy

Spotify Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution "On Repeat" playlist not functioning properly

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid 12 A song I've listened to twice has been stuck at the top of my On Repeat play list for months. A few months ago I was listening through some songs I enjoyed as a teenager. Abou...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android 12     A song I've listened to twice has been stuck at the top of my On Repeat play list for months....

Alex

Spotify Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

[Playlists] Subscriber Preference

Stop changing all playlists to shuffle play on subscriber's accounts every time you update the mobile app.

Visitor

Stop changing all playlists to shuffle play on subscriber's accounts every time you update the mobile app.

204 Views

0 replies

0 likes

Playlists
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Queue

If I find an artist I really like. J will go to the discography and like all releases. And all the songs. Sometimes when clicking All Songs I accidentally click Add to queue. I have noticed lately that loading the release page loading real slow. I wo...

Casual Listener

If I find an artist I really like. J will go to the discography and like all releases. And all the songs.  Sometimes when clicking All Songs I accidentally click Add to queue. I have noticed lat...

Amay

Spotify Star

407 Views

1 replies

1 likes

  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution please make me listen my library at once.

Spotify applies a playlist "liked songs", but not "liked albums" or "liked Artists". i don't usually add a 'song' to my library but add an 'album'. i'd like to listen all songs from my "liked albums" as a playlist, but spotify doesn't apply that. so,...

Visitor

Spotify applies a playlist "liked songs", but not "liked albums" or "liked Artists".   i don't usually add a 'song' to my library but add an 'album'.    i'd like to listen all song...

MihailY

Moderator

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist does not have a shuffle option

I like to listen to my podcast episodes on shuffle. So, I created a playlist and added all the episodes, but my playlist does not have a shuffle option. How can I fix this?

Visitor

I like to listen to my podcast episodes on shuffle. So, I created a playlist and added all the episodes, but my playlist does not have a shuffle option. How can I fix this?

MihailY

Moderator

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Duo mix disappeared

It's just disappeared. when I checked my saved playlists the name was here but with "this playlist deleted" text

Casual Listener

It's just disappeared. when I checked my saved playlists the name was here but with "this playlist deleted" text

jhrohrig

Casual Listener

5233 Views

5 replies

0 likes

  • 5233 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why have songs in my playlists been dithered out and won't play?

I have several playlists that I created and when I went back to use them in the car they appeared to be empty, like all the items I had in them were gone. When I logged into Spotify from my laptop, I see the items in the play list but they are dither...

Visitor

I have several playlists that I created and when I went back to use them in the car they appeared to be empty, like all the items I had in them were gone. When I logged into Spotify from my laptop, ...

Lyubka

Moderator

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution start page

When I open my Spotify App, there is an artist that I've never heard of or listened to in my 4 most played playlists at the top. He's been there for months and I can't get rid of him. I have blocked his songs but that doesn't make him disappear and I...

Visitor

When I open my Spotify App, there is an artist that I've never heard of or listened to in my 4 most played playlists at the top. He's been there for months and I can't get rid of him. I have blocked ...

Vasil

Moderator

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashes after trying to save a new cover photo to a playlist.

After choosing a new image for an existing or new playlist on Windows app, Spotify crashes. I tried restarting my PC and Spotify but the issue remains.

Casual Listener

After choosing a new image for an existing or new playlist on Windows app, Spotify crashes. I tried restarting my PC and Spotify but the issue remains.

Jeremy

Spotify Legend

1091 Views

5 replies

1 likes

  • 1091 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution how do i unhide a song from radio

long story short i accidentally hit hide song on one of my favourite songs when i queued it with a playlist radio. now everytime i queue this song while playing that radio it doesn’t play. but it isn’s in the radio itself so i can’t manually unhide i...

Newbie

long story short i accidentally hit hide song on one of my favourite songs when i queued it with a playlist radio. now everytime i queue this song while playing that radio it doesn’t play. but it isn...

coledimich

Newbie

2381 Views

5 replies

2 likes

  • 2381 Views
  • 5 replies
  • 2 likes

Superuser Contribution How to make local files available for public?

PlanFreeCountryIrelandDevice(iPhone 13 Mini/Windows Laptop)Operating System(iOS 16,Windows 11) My Question or IssueHow to make the local Files available for public?I've read previous comments on making it a feature down the line. Has Spotify figured ...

Newbie

Plan Free Country Ireland Device (iPhone 13 Mini/Windows Laptop) Operating System (iOS 16,Windows 11)   My Question or Issue How to make the local Files available for public? I've rea...

Alex

Spotify Legend

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

Player color

Why the color of the player turns gray? I delete the app, I reinstall it, it's fixed but I download my playlist again and the error returns, the player turns gray, can someone help me? please;( PlanPremiumCountryMexDeviceSamsung Galaxy A50Operating S...

Newbie

Why the color of the player turns gray? I delete the app, I reinstall it, it's fixed but I download my playlist again and the error returns, the player turns gray, can someone help me? please;( ...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Its gone

The enhance button is gone? What happen?

Newbie

The enhance button is gone? What happen?

208 Views

0 replies

0 likes

  • 208 Views
  • 0 replies
  • 0 likes

Superuser Contribution playlists disappeared

all of my playlists from before 2017 have disappeared but I didn't delete them. how can I get them back?

Visitor

all of my playlists from before 2017 have disappeared but I didn't delete them. how can I get them back?

MihailY

Moderator

746 Views

3 replies

1 likes

  • 746 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution How do I unfollow a Discover Weekly playlist that belongs to a deleted acc?

I subscribed to the "Discover weekly" playlist of a different account using the Playlists API. That account has since been deleted, and there looks to be some trace of the playlist left - I'm left with an entry at the top of my feed that has no title...

Regular

I subscribed to the "Discover weekly" playlist of a different account using the Playlists API. That account has since been deleted, and there looks to be some trace of the playlist left - I'm left wi...

Eni

Moderator

1771 Views

8 replies

0 likes

  • 1771 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Downloading Songs

Please i need to now how can make the icon for downloading songs active, I am not in a premium account and can't see the the icon for downloading

Newbie

Please i need to now how can make the icon for downloading songs active, I am not in a premium account and can't see the the icon for downloading

OscarDC

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing music stutters and stops playing after 2 or 3 songs

After listening to about 2 or 3 songs, the music begins stuttering and stops playing. Then I restart the hifi and it does the same thing. Initially I thought it was the hifi, but I'm able to listen to You Tube for hours and don't have this issue. Alr...

Visitor

After listening to about 2 or 3 songs, the music begins stuttering and stops playing. Then I restart the hifi and it does the same thing. Initially I thought it was the hifi, but I'm able to listen t...

OscarDC

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes