Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
258264 Views
133 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Newbie
166513 Views
87 replies
8 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy 20FE // Windows Surface Pro 7Operating SystemAndroid 13 // Windows 10 My Question or IssueI am listening to music and suddenly the song stops. It always plays one specific song and it says that I have se...
Plan Premium Country Germany Device Samsung Galaxy 20FE // Windows Surface Pro 7 Operating System Android 13 // Windows 10 My Question or Issue I am listening to ...
Moderator
622 Views
4 replies
0 likes
Both the Artists & Albums views cannot be loaded anymore. This occurs on both Browser (Chrome) and Desktop App (Win 10) - but does not occur on Mobile (Android).Chrome console logs it as "Error: "Recently added" is not a valid YLX sort order." and ti...
Both the Artists & Albums views cannot be loaded anymore. This occurs on both Browser (Chrome) and Desktop App (Win 10) - but does not occur on Mobile (Android). Chrome console logs it as "Err...
Moderator
1214 Views
10 replies
1 likes
J’ai beaucoup de playlist et je trouve ça dommage que le « tri personnalisé » ne soit pas personnalisé. Il serait intéressant de pouvoir changer l’ordre des playlist juste en les faisant glisser comme quand l’on modifie l’ordre des titres dans une pl...
J’ai beaucoup de playlist et je trouve ça dommage que le « tri personnalisé » ne soit pas personnalisé. Il serait intéressant de pouvoir changer l’ordre des playlist juste en les faisant glisser comm...
Casual Listener
2652 Views
3 replies
1 likes
PlanPremiumCountryFranceDeviceiPhone 12 miniOperating SystemiOS 16 My Question or IssueHi!I was looking for an old playlist of mine on my account with some specific titles that were gather altogether but to my surprise, I can’t find it anymore. I am ...
Plan Premium Country France Device iPhone 12 mini Operating System iOS 16 My Question or Issue Hi! I was looking for an old playlist of mine on my account with some specific titles ...
Moderator
414 Views
1 replies
0 likes
The "Terms and conditions" for premium access say:"You also grant to us the right" ... "(2) to provide advertising and other information to you, and (3) to allow our business partners to do the same."With no option to opt out, or say no. Why do we ha...
The "Terms and conditions" for premium access say: "You also grant to us the right" ... "(2) to provide advertising and other information to you, and (3) to allow our business partners to do the sam...
340 Views
0 replies
1 likes
PlanPremiumCountryUSDeviceMACBOOK AIROperating System My Question or IssueWhen I try and add songs from one playlist to another it adds all the duplicates instead of asking me whether I want to or not. How do I get it to ask me if I want to add the d...
Plan Premium Country US Device MACBOOK AIR Operating System My Question or Issue When I try and add songs from one playlist to another it adds all the duplicates inste...
Moderator
6555 Views
8 replies
0 likes
My Question or IssueWhen I click on the chronology botton, il shows me I have listen to none podcasts, when it's not at all!! I do not understand why this is happening now. Before there was no such problem. PlanFreeCountryItaly
My Question or Issue When I click on the chronology botton, il shows me I have listen to none podcasts, when it's not at all!! I do not understand why this is happening now. Before there was no such...
Regular
1144 Views
10 replies
1 likes
Ads stoops music and doesn’t continue
Ads stoops music and doesn’t continue
Spotify Star
318 Views
1 replies
0 likes
Hi, How can I remove the news bulletin at the beginning of the "Your Daily Drive" playlist? I find it obnoxious, I don't want to hear any news when using Spotify and I don't like it. So far I haven't found an option to disable it. Am I missing a chec...
Hi, How can I remove the news bulletin at the beginning of the "Your Daily Drive" playlist? I find it obnoxious, I don't want to hear any news when using Spotify and I don't like it. So far ...
Roadie
3275 Views
2 replies
4 likes
Plan Premium Country Germany, residing in Spain Device iPhone 13 Operating System Latest iOS My Question or Issue I cannot find/see any episode of the podcast BOYS CLUB (Spotify exclusive). my wife who is on the same family plan, can see and listen t...
Plan Premium Country Germany, residing in Spain Device iPhone 13 Operating System Latest iOS My Question or Issue I cannot find/see any episode o...
Moderator
705 Views
5 replies
0 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueEvery time i try to add a song to my playlist it just says "something went wrong."??? I'm trying to make a playlist that is basically a radio with the type of music that i ...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue Every time i try to add a song to my playlist it just says "something went wrong."??? I'm trying to mak...
Moderator
1277 Views
1 replies
0 likes
It’s quite annoying when the play button is greyed out and when you click it it just says that the song is unavailable. I’m sorry, but WHY is it unavailable?
It’s quite annoying when the play button is greyed out and when you click it it just says that the song is unavailable. I’m sorry, but WHY is it unavailable?
Moderator
470 Views
3 replies
0 likes
Plan: Premium (Family)Country: UK Device: Macbook Pro, iPhone 12 Pro, Windows PCOperating System: Latest OS on all above My Question or Issue:For the last few years my release radar keeps including new songs from an artist I don't like; "Alonestar", ...
Plan: Premium (Family) Country: UK Device: Macbook Pro, iPhone 12 Pro, Windows PC Operating System: Latest OS on all above My Question or Issue: For the last few y...
Moderator
982 Views
3 replies
0 likes
Ayuda por favor
Ayuda por favor
Casual Listener
637 Views
2 replies
2 likes
PlanPremiumCountrySouth Africa DeviceLenovo Legion and Samsung S21Operating SystemWindows 11 and Android My Question or IssueHi AllI am new to the Spotify App and have been having the weirdest issues. I listen on my Pc almost everyday and most days a...
Plan Premium Country South Africa Device Lenovo Legion and Samsung S21 Operating System Windows 11 and Android My Question or Issue Hi All I am new to the Spotify App an...
Roadie
304 Views
1 replies
0 likes
PlanPremiumCountryPoland DeviceiPhone 11 Pro Operating SystemiOS 16.4.1 (a) My Question or IssueHello Team Last couple of days I have an issue with mixed languages both in my mobile and desktop apps. My phone and laptop language is English by the def...
Plan Premium Country Poland Device iPhone 11 Pro Operating System iOS 16.4.1 (a) My Question or Issue Hello Team 🙂 Last couple of days I have an issue with mixed...
358 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceAndroid phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSuddenlyl, my Liked Songs playlist on my phone only shows 22 songs, but when I log in to my account at spotify.com, it shows all 11...
Plan Free/Premium Country Device Android phone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Suddenlyl, my Liked Songs playlist on my phon...
Moderator
290 Views
1 replies
0 likes
Hey folks! Getting used to the new UI on desktop. I really love Spotify's collaborative features, namely Blend playlists and collaborating on playlists together with my friends. Before, in the UI, there was a "Collaborator" column that showed the use...
Hey folks! 👋 Getting used to the new UI on desktop. I really love Spotify's collaborative features, namely Blend playlists and collaborating on playlists together with my friends. ...
Casual Listener
547 Views
2 replies
0 likes
PlanPremiumCountryUKDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI've just realised that I can add songs repeatedly into a playlist I use at the moment, which isn't possible using the iOS app but is using the web app. Firstly, is the...
Plan Premium Country UK Device Laptop PC Operating System Windows 10 My Question or Issue I've just realised that I can add songs repeatedly into a playlist I use at the moment, whic...
Composer
434 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceWeb player on both Chrome and Edge My Question or IssueWhen I use the web player and filter on my playlists, nothing shows up except a message saying "Something went wrong" and a Reload button. Nothing happens when I click ...
Plan Premium Country USA Device Web player on both Chrome and Edge My Question or Issue When I use the web player and filter on my playlists, nothing shows up except a message ...
Composer
663 Views
3 replies
0 likes
