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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Benjamin47
  • Visitor
  • 160125 Views
  • 68 replies
  • 69 likes
  • 160125 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • 1Dillon3
  • Casual Listener
  • 45606 Views
  • 61 replies
  • 30 likes
  • 45606 Views
  • 61 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 138256 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 138256 Views
  • 63 replies
  • 48 likes

Playlist Likes

I think it would be an awesome idea if we (the account owner) were able to see who has liked our playlist

  • Visitor
  • I think it would be an awesome idea if we (the account owner) were able to see who has liked our playlist
  • AdamDamon
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution error: song cant be played

error: song cant be played... 10 seconds later it plays. what's with the greyed out controls. it happens really often when i'm switching between my receive + laptop & my envy. Mer... fix this guys.

  • Regular
  • error: song cant be played... 10 seconds later it plays.  what's with the greyed out controls. it happens really often when i'm switching between my receive + laptop & my envy. Mer... fix t...
  • AlejaR
  • Moderator
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Add songs to playlist

This feature is not working, when I click on add music to the playlist it does not recognize any of the ones I created, it goes straight to writing a name, I even thought I was going to search for the name of the playlist but no... is working, but th...

  • Visitor
  • This feature is not working, when I click on add music to the playlist it does not recognize any of the ones I created, it goes straight to writing a name, I even thought I was going to search for th...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Problème de playlist titre liké

Bonjour/bonsoirJ'ai un assez gros soucis qui est le suivant: Je ne peux plus rien faire avec mes titres likés que ce soit ajouter ou même enlever des titres de cette playlist. J'ai tout essayé : mise à jour, déconnexion reconnexion, changement de tél...

  • Casual Listener
  • Bonjour/bonsoir J'ai un assez gros soucis qui est le suivant:  Je ne peux plus rien faire avec mes titres likés que ce soit ajouter ou même enlever des titres de cette playlist. J'ai tout essa...
  • Dian
  • Spotify Legend
  • 6136 Views
  • 6 replies
  • 0 likes
  • 6136 Views
  • 6 replies
  • 0 likes

Hidden songs

Previously if I hid a song in a playlist it stayed visible in other playlists, but now it hides it everywhere and it's horrible. For example I want to hide some songs in my Your top songs playlist but I want it to stay in other playlists. This new up...

  • Newbie
  • Previously if I hid a song in a playlist it stayed visible in other playlists, but now it hides it everywhere and it's horrible. For example I want to hide some songs in my Your top songs playlist bu...
  • 218 Views
  • 0 replies
  • 0 likes
  • Hidden songs
    Hide this song
    your top songs
  • 218 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recover hidden songs

PlanPremiumCountryIndiaDevice(OnePlus)Operating SystemAndroid I started listening to this playlist a while ago. As I was moving down the playlist, I started hiding the songs I didn't like and also those which were already in my Liked Songs library no...

  • Casual Listener
  • Plan Premium Country India Device (OnePlus) Operating System Android   I started listening to this playlist a while ago. As I was moving down the playlist, I started hiding th...
  • AlejaR
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Playlists

Why did Spotify all of a sudden start adding random songs in MY playlist. I made a playlist for a reason. To play songs that I like not have a bunch of random songs that are horrible added into my playlist. (Every 4 songs). I don't even want to liste...

  • Visitor
  • Why did Spotify all of a sudden start adding random songs in MY playlist. I made a playlist for a reason. To play songs that I like not have a bunch of random songs that are horrible added into my pl...
  • 173 Views
  • 0 replies
  • 1 likes
  • 173 Views
  • 0 replies
  • 1 likes

Superuser Contribution Only play 1 song from playlist

PlanPremium (Family) CountryDenmark DeviceHP Elitebook 850 G7Operating SystemWindows 11 Pro My Question or IssueWhen I select an album (i.e. Hollywood Undead - Five) only track #1 (California dreaming) will be played. The que is empty.If I select a p...

  • Newbie
  • Plan Premium (Family)   Country Denmark   Device HP Elitebook 850 G7 Operating System Windows 11 Pro   My Question or Issue When I select an album (i.e. Hollywood Undead - ...
  • Alex
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Que
    Que Problems
    windows 11
    windows app
  • 340 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to bulk load the library like during the Spotify installation?

Plan PremiumCountry USADevice PrivateOperating System Android 12My Question or Issue:Hi, When I first installed Spotify, near the end of the installation it allowed me to bulk pick artists to populate my library. I picked a couple hundred artists fro...

  • Casual Listener
  • Plan Premium Country USA Device Private Operating System Android 12 My Question or Issue: Hi, When I first installed Spotify, near the end of the installation it allowed me to bulk pick ar...
  • Alex
  • Spotify Legend
  • 377 Views
  • 3 replies
  • 0 likes
  • 377 Views
  • 3 replies
  • 0 likes

Downloading library

PlanPremiumCountryPolandDeviceXiaomi 11T proMy Question or IssueHello i have Spotify premium and I was using Spotify on my computer my watch and on my 3 telephones but now I buy new phone and when i want to download my playlists and songs to listen s...

  • Newbie
  • Plan Premium Country Poland Device Xiaomi 11T pro My Question or Issue Hello i have Spotify premium and I was using Spotify on my computer my watch and on my 3 telephones but now I buy new ph...
  • Sebasty
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Play this Song right now.

Only on my PC app, spotify gives me an error that I can't play music and that to check if i have the file. I've reinstalled it already and still have the same issue. Any fix for this? The web player and every other device works. My firewall isn't blo...

  • Visitor
  • Only on my PC app, spotify gives me an error that I can't play music and that to check if i have the file. I've reinstalled it already and still have the same issue. Any fix for this? The web player ...
  • Jeremy
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Missing Songs

I copied over my entire Spotify Liked Songs Library over to a playlist and confirmed that the total 4,507 songs were copied to the playlist. Did this via the Mac Spotify app. After I did that, I cleared my Liked Songs today, and revisited the playlis...

  • Regular
  • I copied over my entire Spotify Liked Songs Library over to a playlist and confirmed that the total 4,507 songs were copied to the playlist. Did this via the Mac Spotify app.   After I did tha...
  • Alex
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist is adding songs as if it is a Radio playlist or the playlist has ended.

PlanPremium DeviceWindows Desktop, Galaxy S20 My Question or IssuePlaying any playlist will play ONE song from the playlist, then the next track is always something that isn't in the playlist, or even any of my playlists. I've checked and the 'enchan...

  • Visitor
  •   Plan Premium   Device Windows Desktop, Galaxy S20   My Question or Issue Playing any playlist will play ONE song from the playlist, then the next track is always something th...
  • Dian
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access local files on other devices (PS5, mobile...)

I've uploaded local files on my pc (Windows 10) so I could listen to them on my PS5. I created a playlist, put the files I wanted in it and bought premium. The songs were playing on Spotify from my computer so no problem about that. But then I tried ...

  • Newbie
  • I've uploaded local files on my pc (Windows 10) so I could listen to them on my PS5. I created a playlist, put the files I wanted in it and bought premium. The songs were playing on Spotify from my c...
  • Kiril
  • Moderator
  • 944 Views
  • 2 replies
  • 0 likes
  • 944 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files playing in another device

PlanPremiumCountrySlovakiaDevice(Samsung Galaxy S21 ultra 5G)Operating System(Android 12) My Question or IssueHello,I have problem with playing and sharing with local files in my mobile phone.My Spotife is connected with Alexa and receiver.Usually, a...

  • Newbie
  • Plan Premium Country Slovakia Device (Samsung Galaxy S21 ultra 5G) Operating System (Android 12)   My Question or Issue Hello, I have problem with playing and sharing with local fil...
  • Dian
  • Spotify Legend
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can followers see what podcasts I’m listening to/following?

I’m using Spotify Premium on an iPhone 8 Plus. My Question or IssueI don’t know if my question or issue belongs in this category. However, I would prefer that my followers not know what podcasts I listen to, because I think that information is too pe...

  • Newbie
  • I’m using Spotify Premium on an iPhone 8 Plus.    My Question or Issue I don’t know if my question or issue belongs in this category. However, I would prefer that my followers not know w...
  • Dian
  • Spotify Legend
  • 36531 Views
  • 3 replies
  • 1 likes
  • 36531 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Transfering data to new account excluding playlists

Former Family Plan Member FranceiPhone XR, Macbook Pro mid 2012iOS 16 beta, MacOS Big Sur Hello, I had to switch from Family Membership to Spotify Duo and back to Family Membership due to my father's credit card information changing and other circums...

  • Newbie
  • Former Family Plan Member 😕 France iPhone XR, Macbook Pro mid 2012 iOS 16 beta, MacOS Big Sur    Hello, I had to switch from Family Membership to Spotify Duo and back to Family Member...
  • Eni
  • Moderator
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block/remove certain podcasts from my home page

PlanFamily PremiumCountryCanada My Question or IssueWhy can't I remove/block podcasts and certain creators from showing up on my homepage permanently? For the past 3 years a certain podcast has been front and centre on my home page. I either listened...

  • Newbie
  • Plan Family Premium Country Canada   My Question or Issue Why can't I remove/block podcasts and certain creators from showing up on my homepage permanently?    For the past 3 y...
  • 4s52k7j96e
  • Newbie
  • 691 Views
  • 2 replies
  • 6 likes
  • Account
    Free
    Login
    Security
    Subscription
  • 691 Views
  • 2 replies
  • 6 likes

Superuser Contribution Blend playlists not staying current

I'm in a Blend playlist with 3 other friends. While the playlist does update daily, the songs have stayed the same for months, just in a slightly different order each day. Most of these are songs that we listened to back when the playlist was created...

  • Casual Listener
  • I'm in a Blend playlist with 3 other friends. While the playlist does update daily, the songs have stayed the same for months, just in a slightly different order each day. Most of these are songs tha...
  • Vasil
  • Moderator
  • 679 Views
  • 3 replies
  • 1 likes
  • 679 Views
  • 3 replies
  • 1 likes