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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299771 Views

96 replies

90 likes

  • 299771 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163753 Views

235 replies

44 likes

  • 163753 Views
  • 235 replies
  • 44 likes

Song changed out of nowhere?

So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. But once I listened to the song today, it had a bla...

Newbie

So, this song (https://open.spotify.com/track/6ce17pZwsMcYNab5IaC5MQ?si=0e788859e00041ab) changed. It was the very first song in my playlist I always listen to, and it has a green cover image there. ...

Taylith

Community Legend

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sorting Liked Songs list by Date added in reversed order (Ascending and Decending order)

PlanPremiumCountryUSA Device(iPhone 12 Mini)Operating System(iOS 15.5) My Question or IssueWhen I sort my Liked Songs List by Recently added, the list on my iphone app is only sorted by newest added songs to the oldest song order. Is there possible w...

Newbie

Plan Premium Country USA   Device (iPhone 12 Mini) Operating System (iOS 15.5)   My Question or Issue When I sort my Liked Songs List by Recently added, the list on my iphone app...

Thechosen1wastaken

Visitor

3094 Views

6 replies

6 likes

date added
iOS
liked songs
recently added
Your Library
  • 3094 Views
  • 6 replies
  • 6 likes

Superuser Contribution Spotify does not start playing songs or stops playing when switching devices

PlanPremiumCountryGermanyDevicePC DesktopOperating SystemWindows 10Spotify does not start playing songs or stops playing when switching devices (like smartphone or the Webplayer on the same PC). I have already tried to fix the problem by reinstalling...

Newbie

Plan Premium Country Germany Device PC Desktop Operating System Windows 10 Spotify does not start playing songs or stops playing when switching devices (like smartphone or the Webplayer on th...

Dian

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking a playlist

PlanPremiumCountryIrelandDevice(Samsung Galaxy A21)Operating System My Question or IssueI'm trying to block/remove playlists from my account. I've read previous posts around not being able to do this on the desktop app, but I'm trying to do this on m...

Newbie

Plan Premium Country Ireland Device (Samsung Galaxy A21) Operating System     My Question or Issue I'm trying to block/remove playlists from my account. I've read previous posts a...

OscarDC

Moderator

7027 Views

4 replies

1 likes

  • 7027 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't see my public playlists on my profile

Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doesn't work.

Newbie

Hi, I have about 5-6 playlists on my spotify profile, I have selected the "Make Public" option on the playlist, it still doesn't show on my profile, I have performed a clean reinstall , still doe...

Dian

Spotify Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution a podcast i was listening got excluded from spotify (by the artist/owner)

i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any way i can delete that ghost podcast from my library??...

Visitor

i was listening to this podcast and i think the author of the book took the podcast out of spotify, but the podcast is still in my library!! when i tap on it, a error message pops up. is there any wa...

Jeremy

Spotify Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant change playlist cover

everytime i try to change the playlist's cover image it tells me the picture is too small and it needs to be 300x300 atleast. i tried even 1080x1920 for the sake of it and it still told me it was small. i tried to do a clean reinstall yet it still do...

Visitor

everytime i try to change the playlist's cover image it tells me the picture is too small and it needs to be 300x300 atleast. i tried even 1080x1920 for the sake of it and it still told me it was sma...

AlejaR

Moderator

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

How do I download a track from a CD into my Spotify playlist?

I have a CD that I can't find online. I want 1 of the tracks in my playlist. How do I do this?

Visitor

I have a CD that I can't find online. I want 1 of the tracks in my playlist. How do I do this?

ThomasTTE

Regular

2075 Views

1 replies

0 likes

  • 2075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won't load when shared to other people

When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged into, it says Page not found. I'm able to embed it...

Casual Listener

When played on a device I've logged in to, the playlist works perfectly fine. When I send it to someone else or attempt to load it via the link given with the share option in a session I'm not logged...

johngamer17

Newbie

6601 Views

6 replies

2 likes

  • 6601 Views
  • 6 replies
  • 2 likes

Superuser Contribution Duplicate warning for playlists not working

Normally, when I attempt to add a song to a created playlist and that song is already in the playlist, a warning will pop up that asks me if I want to add it as a duplicate or not. However, today I noticed that this warning would not show up. Had the...

Visitor

Normally, when I attempt to add a song to a created playlist and that song is already in the playlist, a warning will pop up that asks me if I want to add it as a duplicate or not. However, today I n...

Dian

Spotify Legend

667 Views

1 replies

1 likes

  • 667 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts don’t have new episodes

Podcasts have new episodes but they won’t show up on my Spotify. I’ve logged out and logged back in and also deleted the app and re downloaded. Neither fixed the problem.

Visitor

Podcasts have new episodes but they won’t show up on my Spotify. I’ve logged out and logged back in and also deleted the app and re downloaded. Neither fixed the problem.

Dian

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs stop after 5 seconds

Hi, every 4-10 songs my song stops at 5 seconds, even the downloaded ones! please help me

Visitor

Hi, every 4-10 songs my song stops at 5 seconds, even the downloaded ones! please help me

Kiril

Moderator

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't seem to make a new folder.

PlanPremiumCountryUSADeviceChromebook, iPhone 13 My Question or IssueHello, I hope you are doing well! I am trying to make a second folder for my spotify account using the chrome web browser. I have already made one, but I've forgotten how. I looked ...

Visitor

Plan Premium Country USA Device Chromebook, iPhone 13   My Question or Issue Hello, I hope you are doing well! I am trying to make a second folder for my spotify account using the chrome...

Jeremy

Spotify Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs showing up multiple times on Recently Played

PlanPremiumCountryPortugalDeviceLenovo Ideapad 330SOperating SystemWindows 10 My Question or IssueWhen I listen to song X, then add other songs to the queue, and let them play until the very end, song X then stays on the "now playing" bar at 00:00 an...

Casual Listener

Plan Premium Country Portugal Device Lenovo Ideapad 330S Operating System Windows 10   My Question or Issue When I listen to song X, then add other songs to the queue, and let them pla...

efpies

Newbie

1039 Views

4 replies

0 likes

  • 1039 Views
  • 4 replies
  • 0 likes

HOW TO RENAME PLAYLIST

I JUST WANT TO RENAME A PLAYLIST TO SOMETHING MORE RELEVANT

Visitor

I JUST WANT TO RENAME A PLAYLIST TO SOMETHING MORE RELEVANT

Belven

Casual Listener

2484 Views

1 replies

0 likes

  • 2484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Default

Plan - PremiumCountry - USADevice - iPad Air 2Operating System - Version 15.5 My Question or IssueWhy are all the playlists I create in SHUFFLE mode when I play them? Even the "MY LIBRARY" playlist. I cannot find ANYWHERE to turn the shuffle off.

Casual Listener

Plan - Premium Country - USA Device - iPad Air 2 Operating System - Version 15.5   My Question or Issue Why are all the playlists I create in SHUFFLE mode when I play them? Even the "...

Jeremy

Spotify Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Change storage location button is not showing up [Android]

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid 8.0 (Oreo) My Question or IssueHey guys,I have a problem so that the option/button to change the downloaded songs storage location is not there. I know the path Settings -> Other b...

Casual Listener

Plan Premium Country Germany Device Huawei P10 Lite Operating System Android 8.0 (Oreo)   My Question or Issue Hey guys, I have a problem so that the option/button to change the downl...

Taylith

Community Legend

2550 Views

3 replies

1 likes

  • 2550 Views
  • 3 replies
  • 1 likes

Superuser Contribution Preventing Duplicates via Web Player

PlanPremiumCountryUnited StatesDeviceDell OptiPlex 7020 Desktop ComputerOperating SystemWindows 10 My Question or IssueHello, Please implement a feature to the web player (similar to what's on the desktop app) which prompts the user that a song you'r...

Newbie

Plan Premium Country United States Device Dell OptiPlex 7020 Desktop Computer Operating System Windows 10   My Question or Issue Hello,   Please implement a feature to the web p...

Lyubka

Moderator

937 Views

4 replies

2 likes

duplicate
Duplicate Song
Duplicate Songs
Duplicated
duplicates
  • 937 Views
  • 4 replies
  • 2 likes