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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303461 Views

96 replies

91 likes

  • 303461 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

168789 Views

242 replies

44 likes

  • 168789 Views
  • 242 replies
  • 44 likes

Superuser Contribution Suggested songs for playlist lists songs in the playlist

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue The songs listed below my playlist contain songs that are already in the playlist. Not a different version of the song, but the exact same upload. If I drag the song into the playlis...

Casual Listener

Plan Premium   Device PC Operating System Windows 10   My Question or Issue   The songs listed below my playlist contain songs that are already in the playlist. Not a differe...

Eni

Moderator

403 Views

3 replies

0 likes

  • 403 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy A03sOperating SystemAndroid Oreo My Question or IssueMy Spotify is glitching. When I try to play a playlist or album, it just shows a menu of some of the songs in said playlist or album, and when I try...

Visitor

Plan Free Country United States Device Samsung Galaxy A03s Operating System Android Oreo   My Question or Issue My Spotify is glitching. When I try to play a playlist or album, it just...

Dian

Spotify Legend

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Artist page doesn't update Discovered On section

Plan PremiumCountry BulgariaDevice ANYOperating System ANY My Question or Issue: I have several songs that have been added to different playlists, however only 1 Playlist appears on my "Discovered On" section. Link to artist: https://open.spotify.com...

Music Fan

Plan  Premium Country Bulgaria Device ANY Operating System ANY   My Question or Issue: I have several songs that have been added to different playlists, however only 1 Playlist ap...

Loopermanbeats

Music Fan

494 Views

1 replies

0 likes

discovered on playlists bug
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify search always returns no results

PlanPremium CountryPhilippines Device2020 M1 MacBook Air Operating SystemmacOS Monterey My Question or IssueYesterday I've been having this issue where if i search for something on the app, it always returns no results. Sometimes something will pop u...

Casual Listener

Plan Premium   Country Philippines   Device 2020 M1 MacBook Air   Operating System macOS Monterey   My Question or Issue Yesterday I've been having this issue where i...

Eni

Moderator

3356 Views

3 replies

2 likes

  • 3356 Views
  • 3 replies
  • 2 likes

Superuser Contribution un Download music

The last article I found regarding removing download was written in 2020. That green arrow does is not unclickable in the most recent update of the app. How do I remove download of individual songs without deleting all of my downloads?

Visitor

The last article I found regarding removing download was written in 2020. That green arrow does is not unclickable in the most recent update of the app. How do I remove download of individual songs w...

Novy

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Spotify plays only one song from playlist and then pick another strange suggestion

PlanPremiumCountryPolandDeviceOnePlus 8T, PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueHey guys! I have a strange issue since the Saturday. Every time I try to play any of my playlists or the one with new propositions for the week, ...

Casual Listener

Plan Premium Country Poland Device OnePlus 8T, PC Operating System Android Oreo, Windows 10   My Question or Issue Hey guys! I have a strange issue since the Saturday. Every time ...

yjade

Casual Listener

7154 Views

4 replies

0 likes

  • 7154 Views
  • 4 replies
  • 0 likes

Superuser Contribution Discover weekly "deleted"

Hello,PlanPremiumCountryGermanyDevice(iPhone SE, Pixel 3a)Operating System(iOS 15.5 / Android 12) My Question or IssuePlaylist "Discover Weekly" ("Mein Mix der Woche") not available anymore.Doesn't matter which way I try to access it (via "Made for y...

Casual Listener

Hello, Plan Premium Country Germany Device (iPhone SE, Pixel 3a) Operating System (iOS 15.5 / Android 12)   My Question or Issue Playlist "Discover Weekly" ("Mein Mix der Woche") no...

ladyxanax

Newbie

2751 Views

8 replies

1 likes

  • 2751 Views
  • 8 replies
  • 1 likes

No storage options on Android version 8.7.44.968

PlanPremiumCountryUKDeviceNokia 6.1Operating SystemAndroid My Question or IssueI can no longer see or select the option to store local files on my SD card, also for some reason the app keeps forcing high quality for cellular streaming and keeps forci...

Newbie

Plan Premium Country UK Device Nokia 6.1 Operating System Android   My Question or Issue I can no longer see or select the option to store local files on my SD card, also for some reas...

Taylith

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ocult musica

Hi, i'm having some problem with ocult music, when i add to some of my playlists music from "songs that i liked" (the playlist with the heart symbol) it get's automatically ocult, and then i can not play it anymore, i already tried uncult the song bu...

Casual Listener

Hi, i'm having some problem with ocult music, when i add to some of my playlists music from "songs that i liked" (the playlist with the heart symbol) it get's automatically ocult, and then i can not ...

Bibou25

Casual Listener

353 Views

2 replies

0 likes

  • 353 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Spotify is giving me different languages in my recommendation section of playlist

PlanPremiumCountryCanadaDeviceSamsung S9 My Question or IssueI have a playlist and today in the recommended songs for that playlist was roughly 15 refreshes worth of German music. I've never typed in German, named anything on Spotify in German, don't...

Visitor

Plan Premium Country Canada Device Samsung S9   My Question or Issue I have a playlist and today in the recommended songs for that playlist was roughly 15 refreshes worth of German music...

Dian

Spotify Legend

3249 Views

1 replies

1 likes

  • 3249 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Premium Plays Clips

PlanStudent PremiumCountryCanadaDeviceBrowser version through Firefox on Dell LaptopOperating SystemWindows 11 HomeMy Question or IssueI have Student Premium, but my playlist is littered with 45-50 second clips. They look like they should be full son...

Newbie

Plan Student Premium Country Canada Device Browser version through Firefox on Dell Laptop Operating System Windows 11 Home My Question or Issue I have Student Premium, but my playlist is lit...

Dian

Spotify Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Half of Your Favorite Martian’s songs are unplayable for me.

I have explicit on and yet half of their songs aren’t “Available”. Can you guys help, they’re my favorite band and it sucks.

Newbie

I have explicit on and yet half of their songs aren’t “Available”. Can you guys help, they’re my favorite band and it sucks.

Dian

Spotify Legend

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Superuser Contribution Getting rid the "Like" button whilst scrolling

I'm not sure if I'm the only one who has this problem, but every now and then I'll accidentally unlike a song that I have liked whilst I'm scrolling through a playlist. I get that the feature is there to show us which songs we have liked, but I like ...

Newbie

I'm not sure if I'm the only one who has this problem, but every now and then I'll accidentally unlike a song that I have liked whilst I'm scrolling through a playlist. I get that the feature is ther...

OscarDC

Moderator

802 Views

1 replies

2 likes

  • 802 Views
  • 1 replies
  • 2 likes

How do I unblock a song I blocked unintentionally?

I don’t even know how I accidentally blocked the song. It appears in my playlist but when I select it to play, the next song plays instead.

Visitor

I don’t even know how I accidentally blocked the song. It appears in my playlist but when I select it to play, the next song plays instead.

janine4

Casual Listener

1429 Views

2 replies

0 likes

  • 1429 Views
  • 2 replies
  • 0 likes

If a public playlist is not added to profile, can it be found via search?

Currently there is a flaw in conception of 'public' versus 'add to profile' that affects people with 200 or more public playlists. It is not clear whether public playlists not added to profile are visible through 'Search'. A test with a friend sugges...

Regular

Currently there is a flaw in conception of 'public' versus 'add to profile' that affects people with 200 or more public playlists. It is not clear whether public playlists not added to profile are vi...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Superuser Contribution 'Hearted' song not showing heart in album

PlanPremiumCountryUnited States DeviceS22 UltraOperating SystemAndroidMy Question or IssueWhen hearting a song, the heart does not show on the side of the track list in the albums/playlists. It does on my windows computer, though.

Visitor

Plan Premium Country United States  Device S22 Ultra Operating System Android My Question or Issue When hearting a song, the heart does not show on the side of the track list in the alb...

Dian

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Can you transfer playlist ownership from one account to another?

My sister and I shared an account because only she had a premium account for herself and she can finally get the duo subscription so that we can have our playlists seperate. Is there any way to transfer the ownership of the playlists so that i can ad...

Visitor

My sister and I shared an account because only she had a premium account for herself and she can finally get the duo subscription so that we can have our playlists seperate. Is there any way to trans...

Taylith

Community Legend

22770 Views

1 replies

2 likes

  • 22770 Views
  • 1 replies
  • 2 likes

comment récupérer des playlists ?

J'ai créé mon compte le 14/03/18, mais lorsque j'ai voulu ouvrir ce compte récemment j'ai été obligé de créer un nouveau mot de passe mais surtout un nouvel IDENTIFIANT, ce qui fait que j'ai perdu toutes mes nombreuses playlists. Est-il possible de l...

Visitor

J'ai créé mon compte le 14/03/18, mais lorsque j'ai voulu ouvrir ce compte récemment j'ai été obligé de créer un nouveau mot de passe mais surtout un nouvel IDENTIFIANT, ce qui fait que j'ai perdu t...

Brunelicia

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Why aren't some of my public playlists showing up on my profile?

Tried everything, but at least 20 playlists of mine aren't showing up on my public Spotify profile even though they are set to public. I have 241 public playlists on my account, but when I go to the main page to see all my playlists, they are cut off...

Visitor

Tried everything, but at least 20 playlists of mine aren't showing up on my public Spotify profile even though they are set to public. I have 241 public playlists on my account, but when I go to the ...

Matthau

Music Fan

644 Views

2 replies

1 likes

  • 644 Views
  • 2 replies
  • 1 likes