Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

302301 Views

96 replies

91 likes

  • 302301 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

tinySharkk

Casual Listener

165734 Views

238 replies

44 likes

  • 165734 Views
  • 238 replies
  • 44 likes

How do I correctly format a featured artist in Local Files?

I'm currently trying to put Aphex Twin's Warehouse Project DJ set onto Spotify through local files, and I have split the long recording into the tracks that are performed.Due to it being a DJ set, I want the artist field for songs that aren't Aphex T...

Regular

I'm currently trying to put Aphex Twin's Warehouse Project DJ set onto Spotify through local files, and I have split the long recording into the tracks that are performed. Due to it being a DJ set, ...

953 Views

0 replies

4 likes

artist
featured artists
local files
metadata
metadata.artist
  • 953 Views
  • 0 replies
  • 4 likes

Songs missing

Pleas help me. I had nearly 300 liked songs, right now I could see only 50. Please help me to get back my song

Visitor

Pleas help me. I had nearly 300 liked songs, right now I could see only 50. Please help me to get  back my song

OneByBoo

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Albums that I have not downloaded on my list

Hello, There are so many downloaded albums in my library that I have never listened in my life and therefore I have not downloaded. They contain a huge amount of space and it is very hard to delete them all. Your suggestion will be much appreciated. ...

Visitor

Hello,  There are so many downloaded albums in my library that I have never listened in my life and therefore I have not downloaded. They contain a huge amount of space and it is very hard to d...

OneByBoo

Roadie

564 Views

1 replies

0 likes

Download error
  • 564 Views
  • 1 replies
  • 0 likes

spotify deleting songs from my playlist (almost all!!)

i have a playlist and about 2 weeks ago it deleted ALL THE SONGS from it except for 1 and i was so confused. but after i refreshed it for a while it came back. but now today it did the SAME THING!!!!!!!!! AND I CANT GET IT BACK!!!!! THIS IS SO FUCJIN...

Casual Listener

i have a playlist and about 2 weeks ago it deleted ALL THE SONGS from it except for 1 and i was so confused. but after i refreshed it for a while it came back. but now today it did the SAME THING!!!!...

behehehe27

Casual Listener

1131 Views

2 replies

0 likes

  • 1131 Views
  • 2 replies
  • 0 likes

Cover art issue with my local file

PlanPremiumCountryUnited StatesDeviceiPhone 11 Pro, Microsoft Surface LaptopOperating SystemiOS 13.3, Windows 10 My Question or IssueMy local file's cover art only shows up on the device the music is currently playing from. For example, when I normal...

Casual Listener

Plan Premium Country United States Device iPhone 11 Pro, Microsoft Surface Laptop Operating System iOS 13.3, Windows 10   My Question or Issue My local file's cover art only shows up o...

AeroZ

Composer

419 Views

1 replies

0 likes

Other
  • 419 Views
  • 1 replies
  • 0 likes

Playing one song, I play something else its good, but then again that one song start play , shufflei

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

引きこもり

Roadie

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Superuser Contribution Automatically add song to Liked Songs Library

PlanPremiumCountryCanadaDevicedesktop PCOperating SystemWindows 10 My Question or IssueWhen adding an album to the Album library (aka liking the album to download it), could we have automatically have the songs contained in the album to the Liked Son...

Visitor

Plan Premium Country Canada Device desktop PC Operating System Windows 10   My Question or Issue When adding an album to the Album library (aka liking the album to download it), could ...

Ivan

Spotify Legend

920 Views

1 replies

0 likes

  • 920 Views
  • 1 replies
  • 0 likes

TRIPLE CLICK ON ANDROID HEADSET

Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.

Casual Listener

Has anyone found a solution to this problem. The "triple click" works fine on any other application (aside from Spotify). Solutions and/or alternatives are highly appreciated.

Abraham_Steve

Visitor

1442 Views

4 replies

0 likes

  • 1442 Views
  • 4 replies
  • 0 likes

Superuser Contribution Liked songs not showing on Desktop but Showing on phone app

PlanPremiumCountryUSADeviceMacbook Pro Mid 2009 My Question or Issue My spotify app shows all my liked songs (over 7k) on my app from my phone but the desktop app is blank when I click on my liked songs folder. I have reinstalled twice with no luck.

Visitor

  Plan Premium Country USA Device Macbook Pro Mid 2009   My Question or Issue   My spotify app shows all my liked songs (over 7k) on my app from my phone but the desktop app ...

Ivan

Spotify Legend

886 Views

3 replies

0 likes

  • 886 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How do you see the date you added a song to a playlist on a Chromebook?

PlanFreeCountryUSDeviceChromebook My Question or IssueHow do you see the date you added a song onto a playlist on a Chromebook?

Casual Listener

Plan Free Country US Device Chromebook   My Question or Issue How do you see the date you added a song onto a playlist on a Chromebook?

Eni

Moderator

89254 Views

11 replies

0 likes

  • 89254 Views
  • 11 replies
  • 0 likes

Superuser Contribution After playing a few songs, it starts to play a random song from a playlists on repeat.

So, I'm premium. I read about the AutoPlay, but is not about that. After playing a few songs of a group/album/list/radio, Spotify starts to play a song (it's not the same song, but it's always playing a song) and with no volume. That means that I can...

Casual Listener

So, I'm premium. I read about the AutoPlay, but is not about that. After playing a few songs of a group/album/list/radio, Spotify starts to play a song (it's not the same song, but it's always playin...

Richabv1

Regular

1547 Views

11 replies

0 likes

  • 1547 Views
  • 11 replies
  • 0 likes

Why can't some songs be liked?

It is not possible to "like" some songs, why is this? For example songs by Abandoned Pools. I'm using an iMac from mid 2011 with operating system High Sierra. Using free Spotify. Thanks.

Casual Listener

It is not possible to "like" some songs, why is this? For example songs by Abandoned Pools. I'm using an iMac from mid 2011 with operating system High Sierra. Using free Spotify. Thanks.   

mfl3

Casual Listener

841 Views

4 replies

0 likes

  • 841 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't go to artist

PlanPremiumCountryUnited StatesDeviceStylo 5 My Question or IssueEvery time I click on an artist to look at the albums I get an error

Newbie

  Plan Premium Country United States Device Stylo 5       My Question or Issue Every time I click on an artist to look at the albums I get an error

Ivan

Spotify Legend

1376 Views

7 replies

7 likes

  • 1376 Views
  • 7 replies
  • 7 likes

Local Files for Mobile Devices on Wi-Fi When Desktop Is On Ethernet

Plan: Family PremiumCountry: USA Device: iPhone Xr, iPad Pro 12.9" (1st Ed.)Operating System: iOS 13.3.1My Question or IssueMy Desktop PC is attached to an Ethernet (i.e., hard-wired) network, but my mobile devices are attached to a Wi-Fi network. I ...

Casual Listener

Plan: Family Premium Country: USA   Device: iPhone Xr, iPad Pro 12.9" (1st Ed.) Operating System: iOS 13.3.1 My Question or Issue My Desktop PC is attached to an Ethernet (i.e., hard-wired...

AeroZ

Composer

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Liked Songs

PlanPremiumCountrySweden My Question or IssueIt seems like if I like a playlist or one song, all songs from that liked playlist or artist gets added to my liked songs. My Liked Songs tells me that I have 1500 songs liked, but I know for sure that I h...

Visitor

Plan Premium Country Sweden   My Question or Issue It seems like if I like a playlist or one song, all songs from that liked playlist or artist gets added to my liked songs. My Liked Songs...

OneByBoo

Roadie

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Solved!! How can I make a collabrative playlist public

I can see on people's profile pages that they have public collabrative playlists and even though I'm not following them or their playlists. I can make changes on them. When I create a collabrative playlist it suddenly dissappears from my profile page...

Visitor

I can see on people's profile pages that they have public collabrative playlists and even though I'm not following them or their playlists. I can make changes on them.   When I create a collab...

Emilia_8

Community Legend

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Recently Played and On Repeat playlist has random artist

Hello all ! I've been having this one particular issue for a while now. It says my top artist of all time is Vale Pain with his album 2020 and specifically his song Untouchable. I have never heard of this artist before he arrived on my On Repeat play...

Newbie

Hello all 🙂 !   I've been having this one particular issue for a while now. It says my top artist of all time is Vale Pain with his album 2020 and specifically his song Untouchable. I have ne...

Bellchambers2

Music Fan

2280 Views

1 replies

0 likes

fake artists
Fake streams
need help
On Repeat
  • 2280 Views
  • 1 replies
  • 0 likes

Track

HelloI'm a recent spotify premium userI wanted to ask you two things how can I restore all hidden songs? many do not remember the titleif i delete and put the app back do i find them by default?second thingduring playback I active I would only normal...

Visitor

Hello I'm a recent spotify premium user I wanted to ask you two things how can I restore all hidden songs? many do not remember the title if i delete and put the app back do i find them by default...

user-removed

Not applicable

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Downloading Spotify Tracks to play on another Spotify Client

Hello All, I just installed an Android Head Unit in my car. I'm able to install the Spotify on the head unit. The Head unit connects to WiFi so I can download my playlist for offline listening. I do have Spotify Premium. One of the issues that I've e...

Visitor

Hello All,    I just installed an Android Head Unit in my car. I'm able to install the Spotify on the head unit. The Head unit connects to WiFi so I can download my playlist for offline l...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Impossible to play older playlists

PlanPremiumCountryItaly Device(iPhone 11 Pro, Macbook Pro 2019)Operating System(iOS 13 and MacOs Catalina.) My Question or IssueHi all! I realized that all the songs that are included in any of my playlists that I created before ~Dec 2017 are all gre...

Casual Listener

Plan Premium Country Italy   Device (iPhone 11 Pro, Macbook Pro 2019) Operating System (iOS 13 and MacOs Catalina.)   My Question or Issue Hi all!   I realized that all th...

Emilia_8

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes