Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115797 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565080 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300640 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216722 Views
95 replies
9 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhen I play another playlist for my streams these songs get auto added to my main playlist I have listed to over the years. Why is this? I made this playlist and its not behav...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue When I play another playlist for my streams these songs get auto added to my main playlist I have l...
Roadie
732 Views
1 replies
0 likes
PlanPremium CountryChile DeviceHuawei P20 liteOperating SystemAndroid My Question or IssueMi playlist desapareció el día de ayer, la app se cerró de la nada y desapareció mi playlist, ya intenté todo, hasta vi su tutorial para recuperar mi playlist y...
Plan Premium Country Chile Device Huawei P20 lite Operating System Android My Question or Issue Mi playlist desapareció el día de ayer, la app se cerró de la ...
Roadie
1229 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdonDevice(Windows PC, Samsung Galaxy S10+)Operating System(Windows 10, Android) My Question or IssueHiI have the app installed on my Windows 10 machine and I have a number of HEOS devices conencte to the same network. I a...
Plan Premium Country United Kingdon Device (Windows PC, Samsung Galaxy S10+) Operating System (Windows 10, Android) My Question or Issue Hi I have the app installed on my Windows 10...
Spotify Star
4371 Views
3 replies
0 likes
PlanPremiumCountryUSMy Question or IssueNew User question and likely wrong area - apologies.I just came over to Spotify from Google Music. In Google Music when looking at an artist like Eminem for example in his albums there would be the normal versi...
Plan Premium Country US My Question or Issue New User question and likely wrong area - apologies. I just came over to Spotify from Google Music. In Google Music when looking at an artist like E...
Spotify Legend
2602 Views
1 replies
0 likes
PlanPremiumCountryPolskaDevicenotebookOperating SystemWindows 10 My Question or IssueOstatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, ale przeglądając bibliotekę nie sposób ich znaleźć na liście. W czym rzecz, o...
Plan Premium Country Polska Device notebook Operating System Windows 10 My Question or Issue Ostatnimi czasy z mojej biblioteki zaczęli niknąć wykonawcy. Są niby wciąż obserwowani, a...
Moderator
1346 Views
8 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6S For months now I have been having issues with my Spotify account. I have had a premium account for years now and only in the past six months have these problems been occurring. The longest running problem is th...
Plan Premium Country Canada Device iPhone 6S For months now I have been having issues with my Spotify account. I have had a premium account for years now and only in the past six months...
Casual Listener
541 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevice(iPhone 8, Asus Laptop, Macbook Pro late 2016)Operating System(iOS 10, MacOS, Windows 10,etc.) My Question or IssueA few days ago I tried clicking my playlist but it got stuck on the loading screenand i couldn't inter...
Plan Premium Country Australia Device (iPhone 8, Asus Laptop, Macbook Pro late 2016) Operating System (iOS 10, MacOS, Windows 10,etc.) My Question or Issue A few days ago I tried cli...
Spotify Legend
6482 Views
3 replies
0 likes
All information I've seen on this is outdated, so I'm hoping for some fresh answers. I'm brand new to spotify since google play music is shutting down, and frustrations over not having a functioning music library aside, I can't seem to find any setti...
All information I've seen on this is outdated, so I'm hoping for some fresh answers. I'm brand new to spotify since google play music is shutting down, and frustrations over not having a functioning ...
Spotify Legend
947 Views
1 replies
0 likes
Hi I have a playlist created but it's now dissappeared off my account, I can still find the playlist and edit it through a link I have saved but it's not in my playlists the links below https://open.spotify.com/playlist/6lzkk4EZfL3z7lSBgjGjtO?si=iziX...
Hi I have a playlist created but it's now dissappeared off my account, I can still find the playlist and edit it through a link I have saved but it's not in my playlists the links below ...
Roadie
954 Views
3 replies
0 likes
When I "like" songs it adds them to ta playlist. All other playlists have a section at the bottom predicting other songs based on those in the playlist. I think I remember that this used to be the case for the liked songs playlist too,but is no longe...
When I "like" songs it adds them to ta playlist. All other playlists have a section at the bottom predicting other songs based on those in the playlist. I think I remember that this used to ...
Spotify Star
555 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceLenovo Ideapad 110(Phone) Motorola G7 PowerOperating SystemWindows 10 My Question or IssueToday (27 June) I've noticed a problem. Usually Repeat Rewind playlists is updated within three days (previously it was 5 days I g...
Plan Premium Country Poland Device Lenovo Ideapad 110 (Phone) Motorola G7 Power Operating System Windows 10 My Question or Issue Today (27 June) I've noticed a problem. Usually Repe...
527 Views
0 replies
0 likes
Ive noticed quite often lately that a lot of songs and sometimes entire albums that i've definitely saved and liked have become unliked. Consequently i have to go back to the album or song and re-like it, but this worries me for songs and albums that...
Ive noticed quite often lately that a lot of songs and sometimes entire albums that i've definitely saved and liked have become unliked. Consequently i have to go back to the album or song and ...
504 Views
0 replies
0 likes
PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueMy playlist originally started as a public playlist with 0 followers and never gained any. However, after I turned it to private, I gained 1 follower on the playlist, and...
Plan Free Country USA Device HP Laptop Operating System Windows 10 My Question or Issue My playlist originally started as a public playlist with 0 followers and never gained any. How...
Community Legend
21121 Views
5 replies
0 likes
On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?
On only one of my playlists, it wont let me drag and drop the songs to reorder them. I can still do it on my phone though. How can I fix this?
Community Legend
12027 Views
7 replies
0 likes
PlanPremiumCountryPortugal DeviceMacBook Air 13 2019Operating SystemmacOS Catalina My Question or IssueHi!So I switched from another streaming service to Spotify and one of the main reasons was Local Files. However, since switching and paying for Pre...
Plan Premium Country Portugal Device MacBook Air 13 2019 Operating System macOS Catalina My Question or Issue Hi! So I switched from another streaming service to Spotify and...
Casual Listener
663 Views
2 replies
0 likes
By mistake I have deleted most of the songs in my playlist “ S*X & ORGASM MIXTAPE X” (https://open.spotify.com/playlist/3BQd3SksGlHwmocOsw5VA0?si=fDjaL8ffSImgfTzIllRj0w). There were almost 250 - 300 songs before, but now its only 22 songs left in the...
By mistake I have deleted most of the songs in my playlist “ S*X & ORGASM MIXTAPE X” (https://open.spotify.com/playlist/3BQd3SksGlHwmocOsw5VA0?si=fDjaL8ffSImgfTzIllRj0w). There were alm...
Community Legend
1170 Views
1 replies
0 likes
I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I have followed, even though I have albums in my library...
I think the distinction between following an artist and adding something to your library is unclear and infuriating. For example, if I try to browse my library by artist, I can only see artists I hav...
1912 Views
0 replies
2 likes
Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera solo canciones en las que él era el segundo nombre en...
Cuando trato de filtrar dentro de mi biblioteca, por nombre de artista, por ejemplo Bad bunny, deja algunas canciones fuera de los resultados, en un momento me pareció “nórmal” porque dejaba fuera so...
379 Views
0 replies
0 likes
I have premium and I am trying to change the playlist photo on one of my playlist. I have done this lots of times before but this time when i went on it looked as if the layout was updated and there is no longer an option to edit the photo. Has it ch...
I have premium and I am trying to change the playlist photo on one of my playlist. I have done this lots of times before but this time when i went on it looked as if the layout was updated and there ...
Casual Listener
791 Views
3 replies
2 likes
How do you add Local Files to the Desktop app?
How do you add Local Files to the Desktop app?
Spotify Legend
2400 Views
1 replies
0 likes
