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Solved!! How to select several songs from my "liked songs" playlist to move them to a new playlist

New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max

Visitor

draak801

Casual Listener

545476 Views

79 replies

16 likes

  • 545476 Views
  • 79 replies
  • 16 likes

Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

sm007

Casual Listener

282126 Views

137 replies

64 likes

  • 282126 Views
  • 137 replies
  • 64 likes

Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

PrestonRBX

Visitor

197167 Views

92 replies

9 likes

  • 197167 Views
  • 92 replies
  • 9 likes

Solved!! Following your Listening Stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

Bryt

Casual Listener

317711 Views

101 replies

94 likes

  • 317711 Views
  • 101 replies
  • 94 likes

Superuser Contribution Lost Playlists HELP

Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the problem is because I have two accounts.. do you kn...

Visitor

Hello, I think this must be a basic and common question.. but there was a payment problem with my account, I updated my payment/plan details and I lost all my playlists, I have read that probably the...

Ivan

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Saved Songs by Artist

Plan(Premium)Country(USA) Device(iPhone Operating System(iOS 10) My Question or IssueOn the “Artist” page, my saved songs by artist do not populate once I click on any given artist. Instead, it takes me straight to the artist’s page. I always listen ...

Visitor

Plan (Premium) Country (USA)   Device (iPhone 😎 Operating System (iOS 10)   My Question or Issue On the “Artist” page, my saved songs by artist do not populate once I click on a...

Emilia_8

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album de Rush : Chronicles

PlanPremiumCountryCanada/QuébecDevice Operating SystemOnePlus My Question or IssueLe titre des chansons sont mêlés

Newbie

Plan Premium Country Canada/Québec Device   Operating System OnePlus   My Question or Issue Le titre des chansons sont mêlés

Ivan

Spotify Legend

482 Views

1 replies

1 likes

  • 482 Views
  • 1 replies
  • 1 likes

I can't make collaborative playlists

Hi, I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium option or does it just not exist anymore ?

Visitor

Hi,    I am creating playlists that I would like to share with my friends so they can add their favorite songs. But I can't find the "make collaborative" button anywhere. Is it a premium ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Superuser Contribution opening albums leads app to crash

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 10 My Question or IssueHi there,I can't find a topic to my issue so i open it on my own.I mostly listen to audiobooks. Actually my app gots stuck when i try to open an audiobook. After...

Casual Listener

Plan Premium Country Germany Device Samsung A50 Operating System Android 10   My Question or Issue Hi there, I can't find a topic to my issue so i open it on my own. I mostly listen ...

Ivan

Spotify Legend

930 Views

6 replies

2 likes

  • 930 Views
  • 6 replies
  • 2 likes

Superuser Contribution Weird sounds, need feature to block

PlanPremiumCountrycanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy spotify periodically starts screeching loudly. It happens unexpectedly and far more frequ...

Visitor

 Plan Premium Country canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Elena

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Why is Discover Weekly and Duo Mix so useless?

PlanPremium duo mixCountryDenmarkDeviceAndroid/PCOperating SystemPC: Windows 10 My Question or IssueI bought duo mix to use with my wife about a year ago, but we quickly discovered it to be totally useless. Currently it says "This playlist is current...

Regular

Plan Premium duo mix Country Denmark Device Android/PC Operating System PC: Windows 10   My Question or Issue I bought duo mix to use with my wife about a year ago, but we quickly disc...

561 Views

0 replies

1 likes

  • 561 Views
  • 0 replies
  • 1 likes

Downloading Problem

I can't download any song even though I turn on download using cellular data. I was able to download songs some hours ago but it's not working now

Visitor

I can't download any song even though I turn on download using cellular data. I was able to download songs some hours ago but it's not working now

Nico

Community Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Liked Songs shuffle doesn’t play all songs

PlanPremiumCountryUSDeviceiPhone 7Operating Systemios When playing my liked songs on shuffle I only hear around 50 of the same songs added in the past month despite having over 2000 songs added over a few years. I’ve had this problem for a couple mon...

Newbie

Plan Premium Country US Device iPhone 7 Operating System ios   When playing my liked songs on shuffle I only hear around 50 of the same songs added in the past month despite having over...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Songs you liked" folder when adding to playlist not showing all liked songs

PlanPremiumCountrySingaporeDevice(Samsung Galaxy S9)Operating SystemAndroid My Question or IssueWhen I'm adding songs to a playlist, it only shows roughly 2/3 of my liked songs on the "Songs you liked" page. I have around 310 songs. Is there some sor...

Newbie

Plan Premium Country Singapore Device (Samsung Galaxy S9) Operating System Android   My Question or Issue When I'm adding songs to a playlist, it only shows roughly 2/3 of my liked so...

Mario

Spotify Legend

506 Views

1 replies

1 likes

  • 506 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [All Platforms][Search] Songs on website but not playable

How come some songs are visible on the Spotify website but not playable and not visible or playable on the mobile or desktop app?

Casual Listener

How come some songs are visible on the Spotify website but not playable and not visible or playable on the mobile or desktop app?

Katerina

Spotify Legend

974 Views

1 replies

0 likes

All Platforms
Search
  • 974 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files GONE

PlanPremiumCountryCanadaDevicehp laptopOperating SystemWindows My Question or IssueThe Local Files option where you can make Spotify play the songs in on your laptop is gone. This option allowed me to enjoy music that are not uploaded on Spotify, suc...

Visitor

Plan Premium Country Canada Device hp laptop Operating System Windows   My Question or Issue The Local Files option where you can make Spotify play the songs in on your laptop is gone....

Ivan

Spotify Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution My liked songs displayed under artists is messed up.

so i have tried to redownload spotify to fix the display issue. it works for the first time i launch the app but after that it looks like image 2. i cant see any of my liked songs by artist. has this happened to anyone else, if so how do I fix it? (i...

Newbie

so i have tried to redownload spotify to fix the display issue. it works for the first time i launch the app but after that it looks like image 2. i cant see any of my liked songs by artist. has this...

Ivan

Spotify Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Más de la mitad de la biblioteca "Canciones que te gustan" no me aparece y no se reproduce

PlanPremiumCountryEspañaDeviceSamsung J6, PC LenovoOperating SystemAndroid y Windows 10. My Question or IssueBuenas tardes, hace días que me va fatal Spotify tanto en el móvil como en el PC. Tenía la memoria llena y despejé un poco la biblioteca para...

Visitor

Plan Premium Country España Device Samsung J6, PC Lenovo Operating System Android y Windows 10.   My Question or Issue Buenas tardes,  hace días que me va fatal Spotify tanto en ...

Elena

Moderator

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

Superuser Contribution Where can I see the songs I’ve saved by artist

I used to go to my library and click on each artist to listen to the music I saved from him/her/they. Now when I click on their profiles it takes me to the page of their info. This is a problem for me because I don’t listen to full albums. There’s pa...

Visitor

I used to go to my library and click on each artist to listen to the music I saved from him/her/they. Now when I click on their profiles it takes me to the page of their info. This is a problem for m...

Ivan

Spotify Legend

2071 Views

1 replies

2 likes

  • 2071 Views
  • 1 replies
  • 2 likes

Podcast Image

I own the 'Women in AI' podcast and am trying to update the profile image for it. I have updated it on our file domain manager for our website which it pulls from (did this last week), but it hasn't update. iTunes image updated so the upload was fine...

Casual Listener

I own the 'Women in AI' podcast and am trying to update the profile image for it. I have updated it on our file domain manager for our website which it pulls from (did this last week), but it hasn't ...

REWORK

Casual Listener

2535 Views

4 replies

0 likes

  • 2535 Views
  • 4 replies
  • 0 likes

Superuser Contribution Radio Playlist

PlanPremiumCountryGermanyDeviceIphone SE 2, Ipad ProOperating SystemIpad OS, IOS My Question or IssueHi Community, I have some song radio playlists saved in my library. Everyday the spotify algorithm changes the song in the playlist. Unfortunately mo...

Newbie

  Plan Premium Country Germany Device Iphone SE 2, Ipad Pro Operating System Ipad OS, IOS   My Question or Issue Hi Community,    I have some song radio playlists sav...

Mario

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Tesla app

My Question or Issue I have a premium subscription and have transferred my library from iTunes. My Artists are displayed as tiles in a random order and if I manage to find an artist and select that artist I get a list of randomized songs from differe...

Visitor

My Question or Issue   I have a premium subscription and have transferred my library from iTunes.  My Artists are displayed as tiles in a random order and if I manage to find an artist an...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem playing imported local files on my phone.

PlanPremiumCountryUSA DeviceLaptop/Firefox, Android phoneOperating SystemWindows 7 My Question or IssueI've successfully imported some local files on my laptop. I can play them on the laptop from within the Spotify desktop program. I've also created ...

Casual Listener

Plan Premium Country USA   Device Laptop/Firefox, Android phone Operating System Windows 7   My Question or Issue I've successfully imported some local files on my laptop. I can ...

Elena

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

When I'm in offline mode, my albums start only with recently added

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn offline mode, spotify won't show my albums in alphabetical order, but with recently added album...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue In offline m...

jimb0ne

Visitor

1016 Views

4 replies

1 likes

  • 1016 Views
  • 4 replies
  • 1 likes