Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Moderator
559881 Views
81 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
295380 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
211463 Views
95 replies
9 likes
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
PlanPremiumCountryUSADeviceiPhone 11 proOperating SystemiOS 13 My Question or Issuewhen i add songs into playlists, there’s a whole list of random blank saved playlists and i can’t add to them or see them
Plan Premium Country USA Device iPhone 11 pro Operating System iOS 13 My Question or Issue when i add songs into playlists, there’s a whole list of random blank saved playlists and i...
Casual Listener
1027 Views
2 replies
0 likes
PlanPremiumCountryUS-Germany-UK-CLDevicePC-MobileOperating SystemWindows 8.1-Windows 10-Android 9 My Question or Issuemany musics are not available in spotify premium , they are grey and we can`t play them . i see one day many musics are missed from ...
Plan Premium Country US-Germany-UK-CL Device PC-Mobile Operating System Windows 8.1-Windows 10-Android 9 My Question or Issue many musics are not available in spotify premium...
Casual Listener
719 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDevice(Redmi Note 8, HP Notebook)Operating System(MIUI 11, Windows 10) My Question or IssueA few weeks back I discovered that when I go into the library, artists section only a few of them show up, and I just gives me the o...
Plan Premium Country Argentina Device (Redmi Note 8, HP Notebook) Operating System (MIUI 11, Windows 10) My Question or Issue A few weeks back I discovered that when I go into the li...
Casual Listener
550 Views
2 replies
0 likes
I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see it every time I update it? Because that is the case ...
I have unfollowed and removed the playlist from my library, why is it that I can still see the playlist under my "Heavy Rotation". If someone unfollows one of my secret playlists can they still see i...
Spotify Legend
1685 Views
1 replies
0 likes
PlanPremiumCountryMexicoDeviceSamsung Galaxy A20Operating SystemI don't know My Question or IssueI don't know if I'm the first one reporting this but ever since last week I had this issue where the app won't let me add more songs to my library becau...
Plan Premium Country Mexico Device Samsung Galaxy A20 Operating System I don't know My Question or Issue I don't know if I'm the first one reporting this but ever since last...
Composer
3150 Views
3 replies
0 likes
I have songs from bandcamp. They are on my phone. Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored on the same device the app is installed on. So I jumped through...
I have songs from bandcamp. They are on my phone. Apparently, Spotify doesn't care about its customers because in 2020 we still don't have the basic functionality of playing music stored ...
566 Views
0 replies
0 likes
PlanPremiumCountryMexico DeviceSamsung galaxy note 8Operating SystemAndroid 9.0 My Question or IssueIt's a problem, when I put the Lyrics in full screen, I look at them for a few seconds and when I look at the real world I have vision problems, if th...
Plan Premium Country Mexico Device Samsung galaxy note 8 Operating System Android 9.0 My Question or Issue It's a problem, when I put the Lyrics in full screen, I look ...
592 Views
0 replies
0 likes
PlanoPremiumPaísBrasilDispositivoXiaomi Redmi Note 8 PROSistema operacionalAndroid 10 Minha pergunta ou problemaTenho um playlist com mais de 1000 músicas, mas não consigo ouvir nem metade delas. Coloco a playlist para iniciar em modo aleatório, mas ...
Plano Premium País Brasil Dispositivo Xiaomi Redmi Note 8 PRO Sistema operacional Android 10 Minha pergunta ou problema Tenho um playlist com mais de 1000 músicas, mas não consigo ou...
Casual Listener
6482 Views
2 replies
1 likes
PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 9, Windows 10) My Question or IssueThe favorite songs on my smartphone have disappeared a few days ago. They are all still there on my computer. Even deleting and then downloading di...
Plan Premium Country Germany Device (Huawei P10) Operating System (Android 9, Windows 10) My Question or Issue The favorite songs on my smartphone have disappeared a few days ag...
Spotify Legend
463 Views
1 replies
0 likes
My Question or IssueThis issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for everyone.’, keep up to date, refresh etc for it to work. The la...
My Question or Issue This issue was already brought up on 2019-07-04 by Wordflow, they were responded with ‘the tech team has been working on this backstage and it should now be fixed for every...
341 Views
0 replies
0 likes
after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty
after if downgraded from premium to free all my liked songs and albums disappeared i cant find my followed artists either all the playlists i made are also empty
Not applicable
578 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFigured out the issue.
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Figured...
Casual Listener
598 Views
2 replies
1 likes
PlanPremiumDeviceiPhone 6Operating SystemiOS 12.4.4 There have been unknown songs, artists, and playlists being added to my recently played list. I checked to see what devices were signed into my account and it only showed my iPhone. There were also ...
Plan Premium Device iPhone 6 Operating System iOS 12.4.4 There have been unknown songs, artists, and playlists being added to my recently played list. I checked to see what devices were...
Roadie
4468 Views
7 replies
0 likes
Am I disrupting the algorithm by de-selecting the "like" from songs that I like? 1. I use the "Liked Songs" folder as a temporary storage place for freshly discovered music that i like.2. Then i go through the liked folder later on and save each song...
Am I disrupting the algorithm by de-selecting the "like" from songs that I like? 1. I use the "Liked Songs" folder as a temporary storage place for freshly discovered music that i like. 2. ...
Roadie
2744 Views
1 replies
0 likes
Plan - PremiumCountry - CanadaDevice - (iPhone Operating System - (iOS 13) My Question or IssueSo I"ll usually like/download a whole album and then if I don't like a song, I just hide it. It remains hidden in the album view...so if I play the album i...
Plan - Premium Country - Canada Device - (iPhone 😎 Operating System - (iOS 13) My Question or Issue So I"ll usually like/download a whole album and then if I don't like a song, I just...
466 Views
0 replies
0 likes
PlanPremiumDeviceiPhone 6sOperating SystemiOS 13.5.1 My Question or IssueThere seems to be a problem with the cover whenever you go offline but once you’re connected to wifi or restart the app it seems to fix itself. There are other people experienci...
Plan Premium Device iPhone 6s Operating System iOS 13.5.1 My Question or Issue There seems to be a problem with the cover whenever you go offline but once you’re connected to wifi or r...
Regular
1047 Views
3 replies
0 likes
PlanPremium CountryAustralia DeviceMac My Question or IssueI tried to recover my playlists but only 1 of them showed out of like 20-ish. I tried refreshing but it didn't work. I tried it yesterday and all my playlists showed but now they're all gone.
Plan Premium Country Australia Device Mac My Question or Issue I tried to recover my playlists but only 1 of them showed out of like 20-ish. I tried refreshing but it d...
Regular
1694 Views
2 replies
1 likes
Hey y'all, when I first subscribed to Spotify I began to "hoard" my saves, and would save entire discographies as a reminder to listen. But I quickly hit the 10,000 song limit and I'm not sure how I can easily unsave most of this music without manual...
Hey y'all, when I first subscribed to Spotify I began to "hoard" my saves, and would save entire discographies as a reminder to listen. But I quickly hit the 10,000 song limit and I'm not sure how I ...
Regular
7887 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceAndroid and DesktopOperating SystemOreo, Windows 10 My Question or IssueHi, so there are some greyed out tracks in this album: spotify:album:7rnwwYTuvZB1lu1kz8yT6B This would not surprise me if it were not for the fact that ...
Plan Premium Country UK Device Android and Desktop Operating System Oreo, Windows 10 My Question or Issue Hi, so there are some greyed out tracks in this album: spotify:album:7r...
Roadie
473 Views
1 replies
0 likes
PlanoPremiumPaísBrasilDispositivoJ7 proSistema operacionalandroid 9 Minha pergunta ou problemanão consigo reproduzir nenhum de meus arquivos locais pelo celular. pelo computador consigo normalmente mas quando adiciono em alguma playlist para ouvir pe...
Plano Premium País Brasil Dispositivo J7 pro Sistema operacional android 9 Minha pergunta ou problema não consigo reproduzir nenhum de meus arquivos locais pelo celular. pelo...
Casual Listener
5822 Views
2 replies
0 likes
