Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115775 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
565054 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300619 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216699 Views
95 replies
9 likes
PlanPremiumCountryUSA DeviceLaptop/Firefox, Android phoneOperating SystemWindows 7 My Question or IssueI've successfully imported some local files on my laptop. I can play them on the laptop from within the Spotify desktop program. I've also created ...
Plan Premium Country USA Device Laptop/Firefox, Android phone Operating System Windows 7 My Question or Issue I've successfully imported some local files on my laptop. I can ...
Moderator
459 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn offline mode, spotify won't show my albums in alphabetical order, but with recently added album...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In offline m...
Visitor
1067 Views
4 replies
1 likes
Hi, i have problem with my "Liked songs" library .. Usually at night spotify just turn on and start playing weird music that no one listen and keep saving it - then download it to my device .. So my Liked songs library is messed up + every morning is...
Hi, i have problem with my "Liked songs" library .. Usually at night spotify just turn on and start playing weird music that no one listen and keep saving it - then download it to my device .. ...
Newbie
1018 Views
2 replies
0 likes
PlanPremium Family DeviceiPhone 7 Plus, Lenovo Legion Y7000Operating SystemiOS 13.3.1, Windows 10 My Question or IssueSince I change my plan to Premium Family, lyrics section doesn’t work anymore. I tried all the song that I know exactly they have av...
Plan Premium Family Device iPhone 7 Plus, Lenovo Legion Y7000 Operating System iOS 13.3.1, Windows 10 My Question or Issue Since I change my plan to Premium Family, lyric...
Visitor
1406 Views
5 replies
0 likes
Hi, it looks like the "Cosmopod" podcast (https://open.spotify.com/show/1z2MBkFWYiU04QTU4R2abZ) is missing some episodes when compared to the libsyn archive (https://cosmopod.libsyn.com/). Does anyone have any idea of how this can be fixed? This seem...
Hi, it looks like the "Cosmopod" podcast (https://open.spotify.com/show/1z2MBkFWYiU04QTU4R2abZ) is missing some episodes when compared to the libsyn archive (https://cosmopod.libsyn.com/). D...
Moderator
1173 Views
1 replies
0 likes
PlanPremiumCountryfrance Device(iPhone XS My Question or IssueSpotify playing completely random songs instead of what I selectI tried to play playlists or albums, I launch the first song and after that Spotify plays songs I absolutely don’t know (and...
Plan Premium Country france Device (iPhone XS My Question or Issue Spotify playing completely random songs instead of what I select I tried to play playl...
Spotify Legend
1224 Views
1 replies
0 likes
PlanPremiumCountry New ZealandDeviceiPhone 8Operating SystemiOS 10Hello Spotify, before I ask my main question I just want to know if smoking crack is encouraged in your offices? Because you guys are off your heads! So the story goes a bit like this....
Plan Premium Country New Zealand Device iPhone 8 Operating System iOS 10 Hello Spotify, before I ask my main question I just want to know if smoking crack is encouraged in you...
Spotify Legend
563 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library not showing liked songs. Now when I click on an artist it goes to the homepage for...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My libr...
Spotify Legend
837 Views
2 replies
1 likes
PlanPremiumCountryCanadaDeviceGoogle pixel 3 XLOperating SystemAndroid 11 beta My Question or IssueThis started happening today, when I go offline my album order changes to recently added, messing up how I find albums. I always have them sorted by ar...
Plan Premium Country Canada Device Google pixel 3 XL Operating System Android 11 beta My Question or Issue This started happening today, when I go offline my album order chan...
Visitor
870 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello Community,i received this email from Spotify last week! Wir haben bemerkt, dass sich je...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello C...
Community Legend
2143 Views
4 replies
0 likes
This issue has been reported once, here: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900 But since that issue has been open since 2018 and there hasn't been any official response from Spotify or a...
This issue has been reported once, here: https://community.spotify.com/t5/iOS-iPhone-iPad/Shuffle-only-plays-recently-added-tracks/m-p/4627900 But since that issue has been open since...
Newbie
757 Views
1 replies
2 likes
I deleted and reinstalled the app on iOS and lost all my liked songs even though they’re still there on my desktop app. What’s strange is that I had deleted the app again a couple of weeks ago and all my liked songs were still there when I reinstalle...
I deleted and reinstalled the app on iOS and lost all my liked songs even though they’re still there on my desktop app. What’s strange is that I had deleted the app again a couple of weeks ago and al...
Composer
695 Views
1 replies
1 likes
Hi, I just noticed that two totally artists somehow get mixed together.I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awesome let's play it loud so my neighbours can listen it...
Hi, I just noticed that two totally artists somehow get mixed together. I have Testament (thrash metal band) in my favourites and today I noticed that they have new single. I'm like, yeah thats awes...
Community Legend
834 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
3372 Views
3 replies
0 likes
Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist name. I've checked on the artist pages for the ones t...
Recently I've had a hard time searching my library by artist for music that I have previously saved. A lot of my artist just won't show up when I type the name in, even when I type the full artist na...
Spotify Legend
2189 Views
5 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
743 Views
3 replies
0 likes
I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.
I'm trying to upload local files but when I go to settings there is no local files option. I'm on the desktop app.
Composer
1775 Views
3 replies
0 likes
My Question or IssueI listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face two problems:One day, eg. mixtapes 1 is playing hiphop while m2 ...
My Question or Issue I listen to a very wide range of genres and up to 8h per day. I often enjoy my mixtapes as they both provide songs I like as well as new songs that are alike. I face tw...
693 Views
0 replies
0 likes
PlanPremium My Question or IssueEncountered an annoying bug about Playlist FolderI accidently created a top-level folder as shown in the screenshot.folder link:https://open.spotify.com/folder/c2d3f09dae34f000This folder made my apps crash repeatedly,...
Plan Premium My Question or Issue Encountered an annoying bug about Playlist Folder I accidently created a top-level folder as shown in the screenshot. folder link: https://open.spotify...
481 Views
0 replies
1 likes
PlanPremiumCountryUKDeviceDesktop / Samsung A70Operating SystemWindows 10 / Android OreoMy Question or IssueAfternoon When playing my liked list I have noticed the songs play in sections from that list and not the complete list. For instance, I've ad...
Plan Premium Country UK Device Desktop / Samsung A70 Operating System Windows 10 / Android Oreo My Question or Issue Afternoon When playing my liked list I have noticed the songs pl...
449 Views
0 replies
0 likes
